Only citizens of certain countries can visit Vietnam without an entry visa (valid for visit within 30 days). Those countries include: most Asean countries, Korea, Japan & Scandinavians (2005). All other citizens are required to get an entry visa before departure (visa issued prior to departure by  Vietnamese consulates or embassies) or a pre-approved entry visa (visa is issued on arrival at Vietnam’s International Airports) supplied before arrival in Vietnam.

VISA EXEMPTION INFORMATION

- No visa required for travel less than 30 days: Citizens of Thailand, Philippines, Malaysia, Singapore, Indonesia and Laos.
- No visa required for travel less than 15 days: Citizens of Japan and South Korea, Sweden, Norway, Denmark, Finland.
- No visa required for travel less than 90 days or several visits within 6 months: Citizens of France holding valid diplomatic or official passports
- No visa required for travel less than 60 days: Citizens of [updating] holding valid diplomatic or official passports.
- No visa required for travel less than 60 days: APEC Business Travel Card (ABTC)  Holders from Asia-Pacific Economic Cooperation (APEC) member economies
- Special Phu Quoc Exception:  Foreigners and Vietnamese nationals bearing foreign passports who enter Vietnam through an international border gate and then travel to Phu Quoc Island and stay in Phu Quoc less than 15 days will also be exempt from visa application. Passports must be valid for at least 45 days. After arriving in Phu Quoc Island, if visitors want to travel other localities or stay in the island for more than 15 days, the immigration department will be responsible for issuing visas right on the spot.
- No visa required for Japanese citizens who hold valid diplomatic or official passports

When entering Vietnam to implement diplomatic or Government’s official tasks without concerning about the time of stay. For those who entering Vietnam not for the diplomatic tasks but hold valid diplomatic or official passports can be exempted from entry visa and permitted to stay within 90 days.

Visitors must obtain visa prior to entry. A tourist visa for Vietnam can be obtained from any Vietnam Embassy or consulate office world wide. Visas are valid for 30 days and can be extended through our head office in Vietnam. Vivu Travel is offering free " Visa Upon Arrival" or "Landing Visa" Service for our clients who book our tour packages from now until 31 Dec 2010.

For Cambodia Visa, you get it on arrival without pre-arrangement, you need 20 USD and 2 pictures each person and expect 15 minutes for processing it at the airport. Easy and recommended.

For Laos Visa, you get it on arrival without pre-arrangement, you need 30 USD and 2 pictures each person and expect 15 minutes for processing it at the airport. Easy and recommended.

Do not worry we can help you to get visa on arrival with worry free, quick and easy under our care. Visitors can obtain a visa upon arrival in Vietnam. We can apply for you to get a visa upon arrival at Ho Chi Minh City, Danang airport or Noi Bai Hanoi international airport.

The visa on arrival can be obtained at international border gates but you must mention the name of the gate that you will come to Vietnam and not possible to change to the others.

Steps to obtain Visa on arrival

a) Please provide the following information for us to apply for your visa.

1) Full name on passport

2) Passport number

3) Date of birth

4) Nationality

5) Date of arrival

6) Flight number and time

7) Fax number where we can fax you or your email address forward to you.

8) Please make sure that your passport is still valid for 6 months

b) How long does it take?

It will take 2-3 days (Normal process), 01 day (Urgent process) to get the “Visa Approval Letter” which we will send you via mail. What you need is to print it out and take it along to get the stamp at airports/borders

c) Get the stamp

Upon arrival, you will need to fill in a certain form with your personal information, get the stamp and visa will be done. For this process, you will need to prepare 02 photos (4*6) and $25 USD each in cash which is stamping fee.

Note: Visa on arrival offers free by us until 31 Dec 2010 to whom book our tour packages.

Vivutravel is an independent travel company and leading tour operator in Vietnam and Indochina, not travel agent or booking agent and "ViVu” in Vietnamese means "travel" with friends & family to enjoy life with a lot of joy and fun!

We are a reliable travel compnay with fully valid Vietnamesee licences as below:

1) Business licence: 0104000493 granted by Hanoi Department of Investment and Planning.

2) International tour operator licence: 0747 granted by Vietnam National Aministration of Tourism (VNAT) which is an agency of the Ministry of Culture, Sports and Tourism (MCST) which exercises the state management function over tourist operations and activities throughout the country. It has full control in terms of business development, planning, public relations, personnel training, research, instructing and implementing the policies and other regulations of the tourism sector.

3) Tax cope & control: 0102046525.

4) We do business with our heart to make your Vietnam and Indochina trip beautiful.

To be more convienient for us, please let us know some of your information which will help us to give us best price and create a suitable trip for you.

1) Full name

2) Travel period

3) Accommodation level (2 stars, 3 stars, 4 stars or 5 stars)

4) How many people travel with you? do you have children, and how old are your children?

5) Where do you want to visit?

6) How much time you have for the trip in Vietnam, Laos, Cambodia?

7) Special requests

1) Pick the tour that you like and send us a request to book, amend or ask for price.

2) Having agreed on the price and itinerary, we will make all reservations and let know know by mail when the booking is confirm (within 24 hours).

3) Confirmation will be sent to you as soon as the booking is confirmed with all details such as flight, train, hotel details...

4) Deposit of 30% total tour cost to make right after the booking is confirmed and the balace to be make upon your arrival in Vietnam. In case, you arrive Laos, Cambodia before Vietnam, we require you to make the payment for the balance one week before arrival.

Vietnam has a good variety of lightweight, transportable souvenirs. You'll find them on sale in all the main tourist areas, though Hanoi and HCMC probably offer the greatest variety.

Silk is probably high on most people's list, either tailored or as uncut cloth. Hoi An, in central Vietnam, has become the place to get clothes made, but you'll also find good tailors in Hanoi (along Hang Gai) and in HCMC. Beautifully embroidered cottons are another popular choice, as are printed T-shirts in a whole range of designs.

Traditional craft items include laquerware, items decorated with mother-of-pearl inlay, conical hats, carvings made of cinnamon and camphor wood, bronze Buddhist bells and musical instruments. A water puppet also makes a nice memento. Fabrics from the various ethnic minorities are either sold in lengths or made into bags, purses or skull-caps. Minority groups in the south produce wonderful basketry and bamboo pipes.

Vietnam has a thriving fine arts scene, with some artists commanding substantial sums, though you need to be wary of fakes. Galleries in Hanoi, HCMC, Hue and Hoi An also show works by lesser-known artists at more affordable prices. Look out also for lovely, hand-painted greetings cards.

American army surplus gear, most of it of dubious authenticity nowadays, is still a big moneyspinner. You can also buy Vietnamese issue, such as the khaki pith helmets, while communist banners and flags make an unusual souvenir. In HCMC nimble-fingered children make model helicopters, planes, cars and so forth from recycled drinks cans. They're not easy to carry, but terribly tempting.

Note that export restrictions apply to all items deemed to be of "cultural or historical significance", including works of art and anything over 50 years old. To take any such item out of the country you'll need an export licence. Even if it's a modern reproduction it might be worth getting clearance anyway, since customs officials aren't necessarily very discriminating.

Giving small gifts to those who have performed a special service or with whom you have a working relationship is greatly appreciated. Anything from your local area, such as cakes, sweets, chinaware or photo books or calendars, is a good idea. Otherwise, inexpensive make-up, perfume, jewellery and pretty toiletries go down well with women, while men will prefer pens, cigarette lighters, imported cigarettes, whisky or other spirits and car/biking magazines. For children, obviously small toys such as inflatable playground balls and skipping ropes are popular and easy to transport. Or how about drawing books/pads of paper and pencils or crayons, erasers, model cars, small-size T-shirts and other clothes.

When presenting gifts, don't expect effusive thanks as this isn't Vietnamese style. Whatever their reaction, you can be sure that the gift was appreciated.

Almost everything is negotiable in Vietnam (with the notable exception of meals) and bargaining is very much part of the Vietnamese way of life. All tourists are regarded as wealthy - which we are compared to most locals - but that doesn't mean you'll always be quoted an outrageous price; small shopkeepers and restaurateurs will often charge you the local rate.

When bargaining it helps if you know some Vietnamese numbers and have a general idea of the going rate for the item. Otherwise, the trick is to remain friendly, be realistic and make the process fun. If you manage to reduce the price by 40%, you're doing well. In most cases it'll be more like 10-20%. A common ploy is to start moving away if you're on the verge of agreement. But don't bargain just for the sake of it - if your price is agreed, then you are honour bound to purchase. And always keep a sense of perspective: don't waste time and energy haggling over what only amounts to a few cents.

There are five classes on Vietnamese trains: hard seat, soft seat, hard sleeper, soft sleeper and "super berths" (soft sleeper with air-con), though only the long-distance expresses offer the full range. For short journeys hard or soft seat carriages are fine, though most Vietnamese people can only afford hard seat so these carriages tend to be packed out.

For longer journeys, particularly overnight, try and get a sleeping berth. Hard sleeper consists of six bunk beds in one compartment (two tiers of three). In most cases the seats have padding and it's reasonably comfortable; the exception is the night train to Lao Cai, when you just get a hard wooden bunk and a mat to sleep on. Prices for the bottom bunk are highest and the top bunk is the cheapest, partly because you have to climb up and also because there's very little space between the bunk and the ceiling. Soft sleeper compartments have four bunks (two tiers of two) which are all priced the same. Note that sleeping berths get booked up well in advance, so it's best to make your reservation as early as possible.

Meals are provided on longer journeys, though you may prefer to take your own supply of snacks, fruit and bottled water. You can supplement these when vendors come on the trains at stations to hawk their wares.

As far as safety goes, in my experience (as a female travelling alone) the trains in Vietnam are fine. However, theft is becoming more of a problem on some routes, particularly the night trains from Hanoi north to Lao Cai. It's wise to ensure your luggage is locked and safely stowed away, don't leave anything lying near an open window and always carry your valuables with you. In the sleeping carriages the bottom seats lift up and you can put your bags underneath, so these berths are quite a good idea. The only downside is that everyone will be sitting on them during the day - which means you can't stretch out if you want a nap. The top berths have access to a useful storage space above the door.

Jan Dodd/The Rough Guide to Vietnam

Tipping is not expected in Vietnam, but will be greatly appreciated. Smart hotels and restaurants nowadays add a 10-15% service charge (which should be indicated on the bill) but elsewhere it's up to you. In most cases, a small of tip of a few thousand dong will be sufficient.
It's a good idea to tip guides, drivers and anyone else who has provided good service. Usually five or ten dollars per day, however, this depends on how big is your group. Tips for guide and driver can be a bit more or less.

I strongly recommend you try the small local restaurants, especially the street kitchens which consist of a few tables and a stove in an open-fronted dining area. They usually specialise in one type of food (often com and pho - rice dishes or noodle soups respectively). Sometimes there will be a range of prepared dishes on display like a buffet, called com binh dan (people's meals), where you just point at what you want. Often the quality is extremely good, the food is cheap (under $1 for a good plateful) and it's a great experience.

The key is to choose carefully. Look for clean places with a high turnover and where the ingredients on display look fresh. If you see the food cooked in front of you, all the better. Even so, you can never be one hundred percent sure, but I know more people who've been struck down with food poisoning or stomach upsets after eating in upmarket restaurants than from patronising street kitchens.

Expensive restaurants usually price their menus in dollars. In the middle of the range it could be in either dollars or dong, but at this level prices are often not indicated at all, which makes for tedious ordering as you go through each dish. It's worth doing, however, to avoid a nasty shock at the end of the meal. Watch out for the extras as well: peanuts, hot towels and packs of tissues on the table may be added to the bill even in untouched. Ask for them to be removed if you don't want them.

Finally, eat early. Though places in the south (especially in HCMC) tend to stay open longer, outside the main cities and tourist areas restaurants rarely serve beyond 8pm.

Jan Dodd/The Rough Guide to Vietnam

Cash advances on credit cards are available at the central Vietcombank in Hanoi, HCMC and other major cities, for which you will be charged around 4%. Hanoi and HCMC also boast 24hr ATMs where you can withdraw cash on MasterCard, Visa and other cards in the Cirrus/Plus networks. In Hanoi, go to the ANZ Bank beside Hoan Kiem Lake; in HCMC both ANZ Bank and HKSB have ATMs.

Major credit cards (Visa, American Express, JCB, MasterCard) are gradually becoming more widely accepted in Vietnam, particularly in Hanoi and HCMC. All top level and many mid-level hotels accept them, as do a growing number of restaurants and upmarket shops catering to the tourist trade. But watch out for the extra taxes they wap on when using a credit card - these can amount to an additional 5 percent. Outside the major cities you will have to rely on cash and travellers' cheques.

Despite government attempts to outlaw the practice, the US$ still acts as an alternative currency which is almost completely interchangeable with the dong. Many prices, especially for hotels, tours and expensive restaurants, are still quoted in $, though you can pay in dong if you'd rather - just check what exchange rate they're using.
For everyday expenses, I recommend carrying a mix of US$ cash and dong. For larger items (hotel bills, train tickets, etc.) or when the exchange rate works in your favour, use dollars. For cyclos, local food stalls and small purchases, it's best to use dong. In either case, make sure you always have a stock of small notes so that you don't have to worry about change.

Vietnam's official currency is the dong, which can not be purchased outside Vietnam. The main banks in Hanoi and HCMC can handle a fairly broad range of currencies nowadays, but the dollar is still the most widely accepted. I therefore recommend taking a combination of US$ cash and US$ travellers' cheques, with the bulk in travellers' cheques for safety. American Express, Visa and Thomas Cook cheques are the most recognised brands.

It's a good idea to arrive with at least some small denomination dollar bills ($1s, $5s and $10s) to get you from the airport into town and to a bank. Even if they're open, the airport exchange desks offer unfavourable rates. If you do bring dollars cash into Vietnam, make sure they are not badly tattered as they may be refused

Everyone in Vietnam seems to be learning English. Standards are relatively high considering the country has only been open for just over a decade. Most young people and many of those working in the tourist industry speak sufficient English to communicate at a basic level. You'll find more and better English-speakers in the south - a legacy of the American presence - but even here don't expect to find English spoken at small restaurants, in markets or anywhere off the tourist trail. For such situations it will help to have a basic phrasebook.

People over 60 years old, especially in the north, speak wonderfully old-fashioned French. Other northerners might speak Russian or German, depending where they were sent to be educated or as "guest workers".

If you're having real difficulties communicating, it sometimes helps to write things down in English. As a last resort, someone will probably go and find an English speaker to help sort things out.

Though you will certainly be able to get by in English, it's worth learning a few Vietnamese phrases before you go. The pronunciation is a bit tricky, but otherwise Vietnamese is not a particularly complicated language. A few standard phrases (such as hello, thank you, how much is it? and goodbye) always go down well. It will also help if you learn the numbers, though this can be circumvented by asking people to write down prices, times etc.

Vietnam is a relatively safe country to visit. As a woman, I have travelled extensively in Vietnam on my own with absolutely no problems. Despite people's fears, there is almost no animosity towards Americans.

That said, there are increasing instances of theft, especially in HCMC where pickpockets and snatch thieves on motorbikes are the worst menace. The best tip is to be vigilant at all times. Often cute kids or old grannies have deft fingers. Leave all valuables (expensive watches, jewellery, glasses, etc.) at home, and don't even wear flash costume jewellery. Make sure you have a firm grip on cameras and shoulder bags at all times and never leave anything you value lying around unattended. I would also not advise taking cyclos late at night, especially in HCMC or as a female on her own.

The other problem area is on the trains, especially the night trains from Hanoi to Lao Cai. Again, make sure all your luggage is safely locked, preferably stowed out of sight or attached to an immovable object, and don't leave things near open windows. It's also wise not to accept food or drink from people you don't know (there are reports of one or two people being drugged and robbed this way).

You might also have read warnings about unexploded shells, mines and other ordnance lying around. This is still the case in the DMZ, around My Son and certain border areas, particularly along the Chinese border. It is advisable to visit such areas only with an experienced local guide and never stray off well-trodden footpaths anywhere in Vietnam.

Finally, there's the traffic. Trying to cross the street in Hanoi or HCMC is an adventure in itself! You'll be faced with a tightly-packed stream of scooters, bikes and cyclos which looks completely chaotic at first. But don't give up! Either walk till you find some traffic lights or just go for it. The key is to walk slowly and steadily out into the traffic. As long as you keep a steady pace and make your movements clear, the traffic will flow round you. Problems arise if you stop or move too quickly and the drivers/riders can't anticipate your progress.

Unfortunately, driving standards are pretty poor. Vehicles are badly maintained and the roads are becoming ever more crowded, especially Highway 1. As a result the number of serious accidents on the highways is on the increase.

But don't get paranoid! Thousands of people visit Vietnam each year without experiencing any problems whatsoever. It's also worth bearing in mind that the situation in Vietnam is certainly no worse than many big European and American cities. Just take the same precautions you would in any unfamiliar place, and you should be fine.

By Jan Dodd, Author of The Rough Guide to Vietnam

It is important to visit a doctor or specialist travel clinic as early as possible (preferably two months) before departure to allow time for the recommended courses of vaccinations. This is particularly important if you suffer from any medical condition and/or are travelling with young children.

At the time of writing, no vaccinations are required for Vietnam (with the exception of yellow fever if you are travelling directly from an area where the disease is endemic). However, typhoid and hepatitis A vaccinations are normally recommended, and it's worth checking that you are up to date with boosters for tetanus, polio etc. Other injections to consider, depending on the season and risk of exposure, are hepatitis B, Japanese encephalitis, meningitis and rabies. It is best to discuss these with your doctor.

There is obviously a lot that you can do to protect yourself by taking a few common-sense precautions. In tropical climates it's easy to get run down, so one of the keys is to keep your resistance high by getting plenty of rest and allowing time to acclimatise to the heat, humidity and unfamiliar diet. It's important to eat well, especially peeled fresh fruits, and to keep up the intake of liquids - bottled water is readily available and hot tea is offered at the drop of a hat.

Personal hygiene is also crucial. Wash your hands frequently, especially before eating, and clean all cuts, scratches and bites carefully. Note that tapwater may be infected, especially during floods, so use an antiseptic spray on open wounds after washing.

Malaria is present in Vietnam. However, at the time of writing both Hanoi and HCMC have very low incidences, while the northern delta and coastal regions of the south and centre are also considered relatively safe. The main danger areas are the highlands and the rural areas, where Plasmodium falciparum, the most dangerous strain of malaria, is prevalent. Your doctor will advise on which, if any, anti-malaria tablets you should take.

Again you can help yourself considerably by not getting bitten in the first place. (Other mosquito-borne diseases include dengue fever and Japanese encephalitis.) Mosquitoes are most active at dawn and dusk, when you should wear long sleeves, trousers and socks, avoid dark colours and perfumes (which apparently attract mosquitoes), and apply repellent to any exposed skin. Sprays or lotions containing around 40% DEET (diethyltoluamide) are the most effective, but it is toxic - keep it away from the eyes and open wounds - and not recommended for young children. Other, less worrying alternatives are Mosi-Guard Natural, X-Gnat or Gurkha repellents. Most hotels provide mosquito nets where necessary; make sure you tuck the edges in well and check for holes in the mesh. Air conditioning and fans also help keep the little blighters at bay.

When it comes to eating, the most important thing is to choose places that are busy and look well-scrubbed, and to stick to fresh, thoroughly cooked foods. Despite appearances, often the small local restaurants with a high turnover of just one or two dishes are safer than expensive, Western-style places. Restaurants where the food is cooked in front of you - for example, steaming bowls of pho soup at a street stall - are usually a good bet, as well as being lots of fun. However, steer clear of shellfish, peeled fruit, salads and raw vegetables. On the other hand, yoghurt and ice cream from reputable outlets in the main cities shouldn't cause problems.

Bottled and canned drinks, such as Coke, 7UP, Fanta and beer, are widely available even in the countryside. Bottled water is also plentiful and very cheap, though check the seal before you buy and if the water looks at all cloudy, give it a miss. It's not a good idea to have ice in your drinks and never drink water from the tap.

If you do fall ill, pharmacies in Hanoi and HCMC stock a decent range of imported medicines (check they are not past their "use-by" date). Both these cities also now have good, international-class medical facilities. Elsewhere, local hospitals will be able to treat minor ailments, but for anything more serious head back to Hanoi or HCMC.

Finally, don't get paranoid! By coming prepared and taking a few simple precautions, you're unlikely to come down with anything worse than a cold or a quick dose of travellers'diarrhea.

On the plane you'll be given an Arrival/Departure Card and a Baggage Declaration form.

Hand in the completed Arrival/Departure Card with your passport and duplicate visa application form at immigration in Vietnam. The Departure Card will be returned to you. Keep this safely. You usually have to show it when checking into hotels and will be asked for it in when you finally leave Vietnam.

You should list all valuable items on the Baggage Declaration form, such as video cameras, portable computers and expensive jewellery. The duty-free allowance is 200 cigarettes, 2 litres of alcohol plus perfume and jewellery for personal use. You can take up to US $7000 into Vietnam in cash or travellers' cheques; anything in excess of this sum has to be declared.

Hand the completed Baggage Declaration form to the customs official checking your baggage, who will give you the yellow duplicate - again, keep this carefully as it is required on final departure. (NB. You have to show your baggage check when reclaiming your luggage at the airport on arrival; the stub should be attached to either your airline ticket or boarding pass.)

Finally, it's a good idea to make photocopies of your Departure Card and Baggage Declaration form at your hotel and keep them separately, just in case you lose the originals. They won't be accepted in place of the real thing, but may make things slightly easier.

Current dong exchange rates are available on the internet. Please try one of the links on the page given below. Note: You can not buy or exchange dong outside Vietnam.

Website to check exchange rates: http://www.vietcombank.com.vn/ (Bank of Vietnam)

You can exchange money at the airport, ther are many different bank available there. You can also exchange at hotels but rates are not as high as the banks

Vietnam is fifteen hours ahead of Los Angeles, twelve hours ahead of New York and seven hours ahead of London, one hour behind Perth and three hours behind Sydney

Vietnam has a particularly complicated climate and, like elsewhere in the world, weather patterns have been changing over recent years. The situation described below is therefore only an indication of the type of weather you can expect.

Northern Vietnam Climate

Starting in the north, autumn (September to December) is undoubtedly the most pleasant season. At this time of year it's generally warm (average temps above 20°C), dry and sunny in the delta, though you'll need warm clothes up in the mountains and on the waters of Ha Long Bay. Winter (December to February) can be surprisingly bitter as cold air sweeps south from China bringing fine, persistent mists and temperatures as low as 10°C. Things begin to warm up again in March, which ushers in a period of good, spring weather before the summer heat begins in earnest in May, closely followed by the rainy season in June. This combination makes for hot, sticky weather which takes many people by surprise. Temperatures, which can occasionally reach 40°C, average 30°C, while humidity hovers around 70-75%. The rain comes in heavy downpours, causing frequent flooding in Hanoi and the delta. By mid September, however, the rains are petering out, and from October onwards it's perfect sightseeing weather.

Central Coast Vietnam Climate

The coastal region from Hanoi south to Hué lies in the typhoon belt. Around Hué, typhoons seem most prevalent in April and May, while further north the season generally lasts from July to November. However, typhoons are incredibly difficult to predict and it really is a matter of luck - or bad luck, rather - if you are caught. Flights are usually only disrupted for a matter of hours, but in recent years the main road and rail routes heading south have been cut by floods at least once during the typhoon season. The good news is that they usually get everything moving again incredibly quickly - within four or five days, depending on the severity of the damage.

The central region of Vietnam has a notoriously wet climate, particularly around Hué, where the annual average rainfall is a generous 3m. The so-called "dry" season lasts from February to May, though you'll need an umbrella even then. After this it gets wetter and hotter (av temps 30°C) until the rainy season begins in earnest in September, gradually easing off from November through January. Winter temperatures average a pleasant 20°C or above.

Southern Vietnam Climate

Southern Vietnam is blessed with a more equitable - and predictable - climate. Here the dry season lasts from December to late April/May, and the rains from May through November. Most of the rain falls in brief afternoon downpours, so you can still get out and about, though flooding can be a problem in the delta. Daytime temperatures rarely fall below 20°C, occasionally reaching 40°C in the hottest months (March to May). Once the rains start, humidity climbs to an enervating 80%.

Central Highland of Vietnam Climate

The central highlands follow roughly the same weather pattern as the southern delta. In the rainy season (May-November) roads are regularly washed out, but it can also be very beautiful at this time, with tumbling rivers, waterfalls and misty landscapes. You just have to build a bit more flexibility into your schedule.

Vietnam Airlines, among very few airlines companies, offers electronic ticket. If an electronic ticket is available, we will issue an electronic ticket instead of a paper ticket, unless a paper ticket is specifically requested by the customer. Electronic tickets will be emailed or faxed to the customer.
http://vietnamairlines.com

Mostly our tour package is airport to airport so check if your airport transfer included or not on our service confirmation.

If traveling with your tour guide, please contact with him first. If not the case, you can contact us as following:

Urgent call: +84-912988865

Yes, it depends on the servives that you use and we will have children discount accordingly. In fact, we have extensive experiences in organizing family trips. especially with kids so we will make the most suitable and reasonal itinerary and price for you.

In case of cancellation, we will not impose any charges if we are not being charged and possible to get refund from our suppliers but if our suppliers apply charges for cancellation, you will have to pay those charges that apply. Cancellation policies vary, depending upon the type of service, the time of year, and the reason for cancellation. We will pass on to you all details of any cancellation policy with our transparent reply upon demand.

The below following payment methods that we accept:

1) Bank transfer

Account name:

KT ADVENTURE COMPANY LIMITED

Account Address:

Suite 405-Building B13-SaiDong-Long Bien-Hanoi

Account number:

0011371815625

Bank name:

Bank for Foreign Trade of Vietnam - VIETCOMBANK TW

Bank address:

31-33 Ngo Quyen, Ha Noi, Vietnam

SWIFT code

BFTVVNVX001

Bank website:

http://www.vietcombank.com.vn

2) Credit cards (Please contact us for the steps)

3) Moneybookers (Please contact us for info)

4) Western Union

5) Cash

6) Traveler's cheque & American Express Travelers Cheques ( except in Hanoi only)

No, he cannot. In Vietnam, drivers are just drivers. Tour guides need to be licensed by the National Tourism Authority. Tour guides are the only persons legally entitled to escort tourists. GV specialises in arranging tours with private drivers and qualified professional tour guides.