Telephone and fax network

Vietnam communication network 

Fixed telephone and fax

* Provided by Vietnam Post and Telecommunication (VNPT) and Viettel;

* Phone number code:  Seven digits (for Hanoi and Ho Chi Minh City only) and  six digits (for other cities). Each city has its own code (city code), such as: 4 (Hanoi), 8 (Ho Chi Minh City), 54 (Hue) etc…

Mobile phones

* Provided by VNPT, Viettel and some other state-owned companies, including:

GSM: Vinaphone (code: 91), Mobiphone (code: 90), Viettel (code: 98);

CDMA: S-phone (code: 95) and EVN-Telecom (code: 96)

* Using GSM 900/1800 with  standard SIM card which is compatible with most of Asia, Europe and Australia, but not with North America;

* Phone number code:  Network code +  seven digits (e.g: 098.9992988)

City phone (available in Hanoi and Ho Chi Minh City)

* Provided by VNPT, a mixture between mobile phone and fixed telephone, offers cheaper cost, mobility but limited usage (within the city only);

* Phone number code:  7 digits,  begins with ‘91’ (e.g: 9176613)

Costs

Charges are depended on the service providers.

* International calls cost around US$1 per minute but may be higher at hotels. A  cheaper alternative is to make these calls from the post office. Reserve charges or collect calls are possible to most, but not all, including: France, Australia, Japan, Canada, New Zealand, Denmark, Switzerland, the UK and the US.

* In-city calls are cheap and usually  free at most of hotels and restaurants for tourists;

* City-city calls are depended on the destination city, from 500d to 3,000d per minute;

* Tel-to-mobile calls cost around 1,200d per minute;

* Mobile-to-mobile calls cost around 2,500d to 3,000d per minute. Instant message (SMS) costs 400d for domestic and US$1 for international one.

Make direct calls

International code:          00

Domestic code:               0

Vietnamese code:           84

To Vietnam:      00 + 84 + [city / network code] + [phone number]

From Vietnam: 00 + [destination-country code] + [phone number]

Within city:     [phone number]

To other city:    0 + [city code] + [phone number]

To city phone:   0 + [Hanoi or Ho Chi Minh City’s code] + [phone number]

(dial phone number directly when you are in the same city)

To mobile phones:        0 + [network code] + [phone number]

From mobile phones:    0 + [city / network code] + [phone number]

Discount options

* 171 service: dial 171 at the beginning of any calls (or at the end when call to mobile phones), save up 50%;

* Make call between  11pm to 7am and  weekends, save up 20%;

* Buy a  SIM card with local number for your mobile phone. It’s more convenient to receive any calls such as from relatives and sometime cheaper than using hotels’ service;

* Using  roaming service to use your phone number in Vietnam (if not expensive).

Important phone numbers (available in every Vietnam cities)

113       Police

114       Fire Brigade

115       Ambulance

1080     Information about society, economy, culture (in Vietnamese, English, French)

101       Long Distance Domestic telephone service

102       Directory assistance for long distance domestic telephone service

103       Operator-assisted long distance domestic telephone service

110       International telephone service

112       International telephone service rate

113       International telephone service inquiries

116       Phone number inquiries

117       Time inquiries

118       Ring back test

119       Advice on telephone repairs

1088     Consultation in areas of health, law, informatics, psychology, living skills...