Diversified Vietnam Tour
Cycle, cruise & trek your way through spectacular Vietnam
24 days of adventure are waiting for you on this diverse and spectacular tour through some of the best sights Vietnam has to offer. The tour will see you cruise along fabulous rivers and trek through bamboo forests, so what are you waiting for?
Hanoi is the perfect start to your tour. A city where old Asia and modern Asia meet in harmony. A tour of the city will take in impressive mausoleums, presidential palaces, and architecture from ancient times. A cycle ride through the city streets will immerse you in the daily routines of the locals and you may even get to see a traditional water puppet show.
Sapa and the bamboo forest offer the chance to trek through open countryside and visit ethnic villages where friendly locals will make you feel welcome. An overnight homestay with a local family will immerse you into traditional life. The bright colorful markets graced with traditional crafts give you chance to watch locals gossip and even purchase a gift or two.
No Vietnam tour would be complete without a visit to the most picture-perfect bay in Vietnam and possibly the world; Halong Bay. Flecked with over 3000 tiny islands and surrounded by crystal blue waters, Halong will see you take in a full day cruise around the secrets it still holds. Sip cocktails whilst watching the sunset over this amazing place.
A short flight will take you to Quang Binh where the impressive Phong Nha Caves wait to be discovered. The caves are a breathtaking natural beauty that can only be reached via boat. An afternoon drive to the ancient city of Hue will take you through the diverse countryside and take you to a city where museums, pagodas, and temples grace the streets.
The next stop in the city of Hoi An will see you drive through traditional fishing villages and through stunning countryside. Hoi An offers a glimpse of an Asian fishing port and architecture from its french-inspired history.
Paradise awaits your arrival in Quy Nhon and Nha Trang. White sandy beaches, crystal blue waters and relaxation will be a must on this part of the tour. Spend time at leisure relaxing on one of the beautiful beaches or cycle around the pretty town of Nha Trang. You will fall in love with this part of Vietnam.
Your next stop will see you tour the former palace of the Nguyen dynasty housed in the city of Da Lat. A city surrounded by mountains and green lush pastures. A short flight to the capital of Vietnam and the bustling Ho Chi Minh city will awaken your senses.
Ho Chi Minh gives you the chance to fall for its ancient charm and modern influences. Night markets, traditional food, and a tour through the city on a scooter will leave you feeling exhilarated. Take time to visit the Cao Dai Temples and Cu Chi tunnels; both give you a glimpse into ancient and recent history.
This amazing diverse tour of Vietnam is the perfect opportunity to see and experience adventures beyond your wildest imagination. Diverse sights and people await your arrival.
Destinations: Hanoi - Sapa - Halong Bay - Ninh Binh - Halong Bay - Dong Hoi - Hue - Hoi An - Nha Trang - Da Lat - Ho Chi Minh - Cu Chi - Mekong Detal - Ho Chi Minh
Highlights: Cyclo rding & water puppet show in Hanoi, Sapa trekking tours, overnight cruise in Halong Bay, Phong Nha Cave, Hue Royal Citadel, Hoi An Ancient Town, Nha Trang Beach, Da Lat romantic city, Cu chi tunnels, Mekong Delta with floating markets
Diversified Vietnam Tour in brief:
Day 1: Hanoi Arrival
Day 2: Hanoi special tour
Day 3: Hanoi - Drive to Sapa
Day 4: Sapa - Hang Da - Hau Thao - Giang Ta Chai - Ta Van (Non-touristic villages)
Day 5: Ta Van - Lao Chai - Y Linh Ho - Sapa (Popular areas but offer the best trekking route)
Day 6: Sapa ethnic market – Drive back to Hanoi
Day 7: Hanoi - Halong Bay Cruise
Day 8: Halong Bay - Hoa Lu & Tam Coc
Day 9: Hoa Lu & Tam Coc - Hanoi
Day 10: Hanoi - Quang Binh - Phong Nha Cave
Day 11: Quang Binh - Paradise Cave - Hue
Day 12: Hue - Hoi An
Day 13: Hoi An - My Son - Hoi An
Day 14: Hoi An Free Day
Day 15: Hoi An - Quy Nhon
Day 16: Quy Nhon - Nha Trang
Day 17: Nha Trang
Day 18: Nha Trang - Da Lat
Day 19: Da Lat Tour
Day 20: Da Lat - Flight to Ho Chi Minh
Day 21: Ho Chi Minh - Cu Chi Tunnels - Ho Chi Minh
Day 22: Ho Chi Minh - Mekong (Can Tho)
Day 23: Can Tho - Ho Chi Minh
Day 24: Ho Chi Minh Departure
This is the most wonderful Vietnam tour that designed to experience the whole country from North to South including the capital thousand years of civilization Hanoi, ethnic villages in Sapa, natural heritages in Halong Bay and Phong Nha, beautiful beaches in Hoi An, Quy Nhon and Nha Trang. Discovering the "City of Eternal Spring in Dalat, learn about Vietnam war through Cu Chi Tunnels and visit Mekong Delta to see floating market also the life of local people...All of these make "Diversified Vietnam Tour" a holiday of a lifetime! This tour just a suggested itinerary and we can always customize it to suit your travel time, type of travel, length of stay, budget and activities.
Please contact us at email@example.com to get tailor-made itinerary and price
Upon arrival, our private Vietnam Tour guide and driver will welcome your Vietnam Holiday, pick up and transfer to the hotel for check in. Hanoi, a city where the exotic chic of old Asia blends with the dynamic face of new Asia. Where the medieval and modern co-exist. A city with a blend of Parisian grace and Asian pace, an architectural museum piece evolving in harmony with its history, rather than bulldozing through like many of the region’s capitals.
In Hanoi, you will stay at the best 5 star hotel - Sofitel Metrople Hotel. Located steps from the Opera House in Hanoï's French Quarter this legendary property brings guests into intimate contact with the opulence of another era. Free at leisure. Overnight in a Hanoi.
Hanoi is the capital of Vietnam with a long background of history and culture. Besides historical destinations, Hanoi is well-known for its beautiful lakes with the image of local Tai Chi in the early morning, tree-line boulevards, funny street vendors & special street food cuisine.
05:30 Wake up early and be ready for an amazing morning trip around Hoan Kiem Lake and the Old Quarter - the symbols of Hanoi city and Hanoian. You will be surprised by seeing local Hanoians doing morning exercises around Hoan Kiem Lake as they are so natural practicing such strange Tai Chi in their own ways. Let’s see the way they do and join with them! From Hoan Kiem Lake, take a look at the Old Quarter as it is the only time in day you can enjoy quiet atmosphere.
07:00 Have breakfast with Pho - the most famous and popular dish in Vietnam in general and Hanoi in particular.
08:00 Transfer to visit Ho Chi Minh complex with first stop at Ho Chi Minh Mausoleum – a large memorial to the national hero - President Ho Chi Minh who led the country to independence and reunification. The Mausoleum is located at Ba Dinh Square where Ho Chi Minh President read the Declaration of Independence on 02nd Sep 1945 establishing the Democratic Republic of Vietnam. Then take a short walk to the Presidential Palace & House on Stilt. Near from Ho Chi Minh complex, One Pillar Pagoda – symbol of Vietnam with unique architecture of lotus flower is a must-see destination for all Vietnam tours. Our next stop will be the Temple of Literature which is the first university in Vietnam. It was constructed in 1070, first to honor Confucius and nowadays to celebrate the doctorates and high rank scholars of Vietnam.
After lunch time, we continue our Hanoi city tour to the Museum of Ethnology offering an insight into the 54 different ethnic groups of Vietnam. It introduces Vietnamese traditional ways of life from religious events to the symbolic rituals as well as displays a variety of Vietnamese homes as full-scale replicas outside.
End the day with a short cyclo ride around the old streets observing daily life of Hanoian, take exotic photos of Hanoi traffic and enjoy a fantastic water puppet show.
Overnight in Hanoi.
08:30 Pick up at your hotel and take a smooth drive on new national highway to Sapa, passing beautiful sceneries on both sides of the road including countryside areas, rice fields and mountains.
14:30 Arrive in Sapa, check-in Victoria Sapa Resort and take a short rest.
16:00 Take a glimpse of Sapa town and you will have chance to see Sapa Stone Church and old streets.
Have dinner at a local restaurant (on your own) and overnight in Sapa.
Today, our beautiful trekking tour will start at 08:30 at your hotel for a short drive out of Sapa town to Hang Da Church. On the way, we can stop at some view points to enjoy the panorama view of the whole Muong Hoa Valley.
09:00 Arrive at Hang Da Church, take a short visit around the church as this church is serving for nearly 1000 local ethnic people. Next to the church is a small beautiful ethnic village where is intact and stays away from modern society.
09:30 Continue your trekking route to Hau Thao village where you will see the stunning view of Muong Hoa valley. Discover the daily life of the Black Hmong minority and their traditional customs and costume as soon as you arrive at the village.
Trek ahead to Pho village then down the hill to Giang Ta Chai village of Giay people.
Have lunch in Giang Ta Chai Village before starting the trek by climbing the mountain on a small trail near the waterfall. Stop for a while to take photos on top of the waterfall. The trek will lead you through the bamboo forest to Ta Van village of Giay people which is praised as one of the most beautiful and fantastic trekking routes in Sapa.
Arrive in Ta Van village, check-in your homestay and overnight there.
Have breakfast with local dishes prepared by our host. Then visit around Ta Van village for a while before going to Lao Chai village - the home of Black Hmong people. Enjoy the view of the largest rice terrace fields in Sapa. Tan Van & Lao Chai villages are famous as the best place to enjoy terraced rice fields.
Continue walking to Y Linh Ho village then up the main road where you will return Sapa town by car.
Check-in Victoria Sapa Resort and overnight there.
The markets in the Northern Vietnam are always the colorful meeting places for the hill tribes, spotlight for any Sapa Tours and of course, your unique Vietnam Tours experience. Minority people come down from the mountains to sell their products, or just for catching up on the latest news, gossip, drinking away troubles or seeking for lover. In the morning, drive to visit one of the areas weekly markets;
Can Cau Market - Saturdays
Bac Ha Market or Muong Hum Market or Muong Khuong Market - Sundays
Cao Son Market - Wednesdays
Lung Khau Nhin Market - Thursdays
Coc Ly Market - Tuesdays
In the afternoon, drive back to Hanoi for overnight.
Halong tour must be the most beautiful tour in Vietnam for any Vietnam Holidays. We start at 8.00 A.M for the 3 hour drive (170 km) through the Red River Delta, which offers plenty of chances for taking photos of Vietnamese farmers tilling the vast green paddy fields. At half way, we'll have a visit to a handicraft workshop with fine clothes, embroidered paintings, stone statuettes and all kinds of gems mined in Vietnam such as star rubies or sapphires... Our destination is the World Heritage Site of Ha Long Bay. The bay offers some 3000 mountain islands and islets towering in the Gulf of Tonkin in the East Vietnam Sea.
Upon arrival, you'll be welcomed on board our luxury junk and treated with wine and fresh local seafood. As our junk gliding further into the tranquility of Ha Long Bay amid the towering mountain cliffs and on the emerald green water, you'll have relaxing time combining the fine tastes of the wine and the freshness of Ha Long Bay. During the cruise, we'll stop some times for visiting the amazing Sung Sot cave and the Ti Top white sand beach before anchoring for the night. Overnight on board the junk in the wild of Halong Bay.
It is said that your Vietnam Tours will not be complete without a tour to Halong Bay and spending one night on romantic Halong Cruise. People describe Halong Bay as majestic and mysterious, inspiring and imperious and words alone cannot do justice to the natural wonder that is Halong Bay, a priceless collection of unfinished sculptures hewn from the hand of nature.
After breakfast, we'll take a little sampan to visit a secret lagoon of Ha Long Bay while the surrounding mountains are just waking up. After that our cruise takes us further into the Bay of Bai Tu Long traveling past the Human Head Island, the Turtle Island, and the Duck Islet... to the studio site where the famous Indochine film was shot. Around noon, our junk travels back to the harbor, pick up and drive to Ninh Binh.
In Ninh Binh, you will stay Emeralda Resort. This property provides you unlimited relaxation with a sense of privacy along with the traditional Vietnamese village style. The resort also provides spaciously arranged rooms where guests can relax on a private terrace with the peaceful garden scene and many recreational facilities such as a spa, fitness center, as well as a swimming pool.
We spend one hour visiting the Dinh and Le sanctuaries. These are the two remaining temples of the ancient citadel of Hoa Lu. The first is dedicated to Dinh Tien Hoang (also known as Dinh Bo Linh), an Emperor from the Dinh Dynasty. The second commemorates the rulers of the Le Dynasty. Dinh Bo Linh successfully conquered Vietnam’s first independent rulers, the Ngo Dynasty. On his death in 980, General Le Hoan wisely married Dinh’s widow and established the Le Dynasty and enlarged the citadel.
We then move on to Tam Coc - Poetically penned ‘Halong Bay on the rice paddies’, the area around Tam Coc boasts stunning scenery. While Halong Bay has rugged rock formations jutting out of the sea, here they soar skywards from a sea of green. After a three hour boat trip along the Boi River, we do beautiful bicycle trip to Bich Dong pagoda for visit to a very nice pagoda and cave.
This evening, we transfer back to Hanoi Overnight in Hanoi.
This morning, pick up by our guide and driver to the airport for flight to Quang Binh. Afternoon, we visit Phong Nha which is one of the most beautiful grottoes in Vietnam. We first take the boat for a 30-minutes along the Son river to reach Phong Nha Grotto. The grottoes 7,729 meters long. Made up of various stalactites and stalagmites Phong Nha Grotto offers spectators some imagination to see several stalactites and stalagmites resembling a woman dancer, an elephant, a tiger and other animals and birds. Overnight in Sun Spa Resort Quang Binh.
This resort is set amidst a spacious 29 hectares of landscaped garden along pristine white sand Bao Ninh Beach Vietnam and on the banks of the legendary of Nhat Le river. Most of the rooms are in condo-styled buildings with luxurious interiors to meet international 5-star standards. The resort features an infinity pool, three restaurants, and offers water sports equipment. Other services and facilities include tennis courts, yoga lessons, and holistic health services.
This morning, we visit Paradise cave before transfer to Hue. Paradise Cave (Thien Duong cave), the largest and most beautiful cave among many was discovered in 2005. With natural primitive features the cave looks like a landscape painting, making it very attractive to visitors. Afternoon, we drive to Hue.
Hue is one of places, which has many cultural heritages. Up to now, there is no place like Hue remaining a lot of originally historical vestiges as in this ancient Capital City and favorite destination for all Vietnam Tours.
Arrive in Hue, pick up & transfer to La Resicence Hue for check in - A member of the MGallery collection of memorable hotels by Accor, MGallery La Résidence Hue Hôtel & Spa is an enchanting boutique hotel on the banks of the fabled Perfume River overlooking the former Imperial Citadel – once home to Emperors and now preserved as a UNESCO World Heritage Site. Overnight in Hue.
After breakfast, our tour starts with the visit to Imperial Citadel before taking the beautiful boat trip on the romantic Perfume River and visit Hue's best-known religious site-Thien Mu Pagoda and the Mausoleum of former emperor Minh Mang in a tranquil setting of gardens and lakes.
Afternoon drive to Hoi An, a major Asian trading port in the 17th and 18th centuries whose architecture and relaxed lifestyle has changed little over the years. This scenic drive passes through the fishing village of Lang Co before climbing over the Pass of Ocean Clouds. Upon arrival in Hoi An, free to take walking tour of the Hoi An ancient town centre. Overnight in a Hoi An hotel. Upon arrival in Hoi An, transfer to Palm Garden resort for check in.
Palm Garden Beach Resort & Spa is the best charming upscale beachfront retreat in Hoi An. Influenced by Hoi An City’s local culture and people, the resort offers a touch of Hoi An’s traditional architectural design combined with a taste of modern luxury.
Free to take walking tour of the Hoi An ancient town centre. Overnight in Hoi An
After breakfast at hotel, we invite you to visit My Son holy land, once the spiritual capital of Champa Kingdom that dominated South East Asia for nearly a thousand years and occupied most of the central parts of Vietnam from 2nd century to 16th century with very rich in history and culture.
Drive back to Hoian for relax and overnight in Hoian.
Hoi An Ancient Town - highlight of any tour to Vietnam that no Vietnam Tours maker would skip, is an exceptionally well-preserved example of a South-East Asian trading port dating from the 15th to the 19th century. Its buildings and its street plan reflect the influences, both indigenous and foreign, that have combined to produce this unique heritage site.
Day free to cycle through rice paddies in the countryside of Hoi An ancient town, shop for souvenirs among the antique shops and art galleries, or just sit at sidewalk cafes and soak up the atmosphere of this quaint town. Or relax on the white sandy beach of the famous Danang Beach. Overnight in a Hoi An hotel.
After breakfast, we drive to Quy Nhon - The city is well known for its beautiful surroundings, Cham temples, and with sandy beaches, various seafood resources. The city is an ideal place for those who want to break up a journey between Nha Trang and Hoi An. Visit My Lai village (My Lai massacre ) some Cham temples on the way.
Upon arrival, check in and free at leisure. Overnight in a Quy Nhon hotel.
We continue our drive to Nha Trang - The city is indisputably beautiful, bordered by mountains, with the beach tracing an impressive long swoop along a bay dotted with islands. Upon arrival pick up and transfer Evason Ana Mandara Nha Trang for check in. Free at leisure. Overnight in a Nha Trang.
Evason Ana Mandara is Nha Trang’s only beachfront resort. Its 74 semi-detached garden villas, many with breathtaking views across the bay, offer classic Vietnamese touches. Dining choices include local, regional and international cuisine, presented using the freshest of ingredients.
Nha Trang is Vietnam’s best-known Vietnam beach destination, a perfect break during or your Vietnam Tours with miles of white sandy beaches, swaying coconut palms and wonderful fresh seafood restaurants. Day free at leisure, water sports abound including parasailing, jet skiing, water skiing and relaxing boat trips to the outlying islands. If you prefer to keep your feet dry then hop into a taxi or take a cyclo for an exploratory trip around Nha Trang. Overnight in a Nha Trang hotel.
After breakfast, we drive to Da Lat which is Known as "Le Petit Paris" by the early builders and residents of this hillside resort town, Dalat is still a luxury retreat for city dwellers and tourists tired out from trudging along sultry coastal Vietnam.
Arrive in Dalat, transfer to Ana Mandara Villas Dalat Resort & Spa for check in.
This 5-star resort comprised of beautiful French colonial architecture with stunning landscapes and exceptional service. It offers extensive spa facilities and a variety of dining options. Free at leisure. Overnight in Dalat.
Da Lat, a dream Vietnam tour for all Vietnamese. Today you will visit some of the most interesting sights of Dalat. You will visit the former "palace" of the last emperor of the Nguyen Dynasty, Bao Dai. You will also visit the very colorful local market, stacked with fresh fruit, vegetables and flowers, grown in planations around Dalat. Thanks to its temperate climate the mountains around Dalat are ideal for growing vegetables and flowers. One of the main attractions for local tourists is the "Valley of Love", worth a visit just for the peculiar sight of Vietnamese cowboys.
Finally, you will make short ride on the last part of the "cremailliere" railway to the village Trai Mat. Overnight in a DaLat hotel.
After breakfast, our Vietnam tour guide and driver in Da Lat will transfer you to the airport for the morning flight to Ho Chi Minh with Vietnam airlines. Arrive at Tan Son Nhat airport, welcome by our private Vietnam tour guide and driver and transfer to you hotel for check in. Ho Chi Minh, the most exciting city of Vietnam, a mecca of commerce, also a city with a chequered history and a rich culture, its pagodas, museums, public buildings, parks and boulevards make it one of the most delightful Vietnam Tours and cities to visit in Vietnam.
In Ho Chi Minh City, you will stay at InterContinental Asiana Saigon Hotel. This 5-star luxury Ho Chi Minh City hotel is located in the city centre, just a short stroll from famous landmarks such as Notre Dame Cathedral and the Saigon Opera House. InterContinental Asiana Saigon Hotel has been awarded as Asia's Leading City Hotel and Vietnam's Leading Conference Hotel 2015 by the prestigious World Travel Award.
Free time at leisure. Overnight in a Ho Chi Minh hotel
After breakfast, enjoy a morning drive through typical southern Vietnamese countryside to Tay Ninh Province in the west of Vietnam. At Tay Ninh visit the incredible Cao Dai Great Temple, with architecture that could have come straight from a Walt Disney fantasy and where all the major faiths of the world blend together in a unique religious cocktail.
In the afternoon, visit the famous Cu Chi Tunnels, an underground tunnel network constructed by Vietnamese resistance fighters during the long struggle for independence where you will understand more about the Vietnam War or American War, a must see Vietnam Tour for any tourists to learn about Vietnam past and present days.
Overnight in a Ho Chi Minh hotel.
Today we will start our exploration of the Mekong Delta, a major rice producing area. This must be one of the most fascinating riverine deltas in the world. The Mekong splits into nine major arteries. A vast network of rivers and waterways with thousands of ships of all sizes plowing the waters gives the Mekong Delta a very special atmosphere and no double one of the most favorite destinations for Vietnam Tours. On arrival,we will make a boat trip to the Cai Be floating Market, visit villages and meet the people of the Mekong Delta. Continue your boat trip to An Binh Island for Lunch in a local family and bike trip in the afternoon. Continue to Can Tho – the heart of Mekong Delta in Vietnam.
Check in on your arrival, free at leisure and overnight in a Can Tho hotel.
In the morning, we make the boat cruise to see the Cai Rang floating market (the nicest one with heaps of rowing boats), truly highlights of any Vietnam Tours where you will enjoy the beautiful scenery and see the daily activities of the locals who live along the Mekong canals and later, you will roam through the village to visit a rice husking mill, a rice noodles making shop which are nice chances to discover the daily life of Vietnamese people in Mekong Delta.
Drive back to Ho Chi Minh. Overnight in a Ho Chi Minh hotel.
Vivutravel is a local, trustworthy and professional Vietnam tour operator, offering a wide range of Vietnam and Indochina tour packages to the most exciting destinations at most competitive price. Our Business License Number is 0104000493 and our International Tour Operator License Number is 01 – 258. We are very pleased to be a member of Vietnam Administration of Tourism with financial guarantee – a deposit of 1.000,000,000 million Vietnam Dong (US$ 50,000) in a bank of Vietnam. Besides that, we are also official members of;
Are you planning your Vietnam Holiday, but not sure how to arrange the trip? Getting lost in many tour options? Being sick of searching...? Just leave your troubles behind to read our Vietnam travel guides and send us your requests. Your private travel consultant at Vivutravel will help you design a perfectly suggested tour itinerary and quote which are tailor made to suit your wishes and budget.
* How to plan my Vietnam tour with you?
1. Send us an inquiry by submitting one of our online tour inquiry forms (Click). Tell us as much information as possible. For examples;
- Please tell us how many people will be traveling with you?
- Please tell us your preferred hotels, level of hotel (3, 4 or 5 stars), type of hotel, type of room...
- Please tell us your type of travel, length of travel and activities that you are interested in. For example; Family with kids, Couple's vacation, Honeymoon, Friends, Shopping, Sightseeing, Leisure and Relaxing, Cuisine & Cooking, Kayaking, Caves & Grottoes, Fishing, Swimming, Hiking, Minority, Adventure & Discovery...
- Please tell us where and what you want to visit. If you do not know much about Vietnam and Indochina, just give us your travel plan and ideas and we will create a suggested tour for you.
- Most of our tour guide are English speaking tour guides, but if you want another language like French, Spanish, Italian, Russian, Chinese... we can always arrange. Please tell us what you do you expect from your guides, for example; you want a guide with sense of humor? Good knowledge in history & culture? Male/Female guide? Talkative/untalkative? Young/Old guide?
- Please advise if you want breakfast included only or also lunch and dinner. Please let us know if you are a vegetarian, the food you can eat or can't? If you want local food in local restaurants or western food in tourist restaurant...? Actually, you do not have to send us all information, but the more we know, the better we plan your holiday.
2. After having received your inquiry, one of our professional Vietnam travel consultants will email and give you a proposal.
3. If you accept the proposal (you may modify it till you are satisfied with it), we will calculate the tour cost and send you the tour price. If you accept it, please confirm that you would like to book it.
* How Travel Experts at Vivutravel Service you?
"Highest Standards of Quality and Honesty" is the core value of each specialized team at Vivutravel.
Everyone in our company is working hard for only one goal, which is to ensure the highest level of service, luxury, and attention to detail from the minute you begin planning your trip, to the day you return home.
1-on-1 Travel Consultant
After sending us an inquiry, one of our travel consultants will get back to you within 0.5~23.5 hrs. In the next few days, he/she will be working closely with you to formulate a customized tour plan, as well as providing professional suggestions based on your travel interests, time, and budget.
Beside, he/she will keep in contact with you during your entire tour in Vietnam and Indochina, continually checking if everything is going well as planned.
* How to proceed to book Vietnam and Indochina tour with you?
When you decide to book your Vietnam and Indochina holiday with us, please send us your full names (name on passport) for hotel and domestic flight reservations, and your international flight details in and out Vietnam/Indochina for airport transfers / pick up & see off.
* How to pay the deposit and the balance?
Deposit: When the booking is completely confirmed, we will send you confirmation details including confirmed itinerary, invoice, voucher then deposit request of about 30% of the total tour cost (can be less). You can pay by credit cards (via onepay gateway, pay online), make wire transfer, western union. The deposit is used to pay the flight tickets, hotels, train tickets in advance.
Balance: You can pay the rest 2 weeks before your arrival, or you can pay us on your arrival in Vietnam by credit cards, cash (AUD, USD, EUROS, VND...)
* How to enjoy the tour?
Our job is to make your holiday a memorable experience. To make sure you will have a great time, there are something that we should share;
When you request the tour: Please let us know your personal interests so our travel consultants will design and include in the itinerary, or take notes for the hotels, tour guide, restaurants...
Before you come: One week before your arrival. we always send our clients an email to update about the weather and climate, booking status, and remind you to prepare/check the documents, visa...for the holiday.
When on tour: The tour is fixed, but you can always discuss with us if you want to make it more flexible. For example, you want to make some changes in the itinerary, restaurant (meals), tour guide... please just let us know, we will do the best for you.
Tour guide: Please let us know what do you expect from your tour guides and we will arrange the right ones for you.
* Can you buy the international flight tickets for us?
Yes, we do. However, we advise you to buy the flight tickets in and out Vietnam from your end as it is always cheaper than if booked in here.
* Do you offer any discounts?
Yes, we offer discounts for;
- Family with kids and children < 12 years old
- Disable people
- Old people (> 65 years old)
- Second trip with us
- Big group
* How can I pay you the money?
1) Credit card; (secure online payment gateway via Onepay)
ONEPAY - ONLINE PAYMENT GATEWAY (VISA, MASTERCARD, AMEX & JCB ACCEPTED)
Like PayPal, OnePAY is a payment gateway but specialized in Vietnam where the PayPal has not yet reached. This is a perfect and the first payment processor which gains reputation among clients about its efficiency and timely friendly support.
OnePAY in cooperation with biggest bank in Vietnam - Vietcombank which has been implemented this service among many tour operators in Vietnam.
OnePAY is approved by MasterCard for this payment collection on the behalf of us. OnePAY uses SSL Verisign® over internet transaction under 3D-Secure program by respective creditcard companies so you are free from worries your card information disclosed. OnePAY payment portal also meets standards of international financial system such as PCI DSS of PCI Security Standards Council, 3D-Secure of Visa, MasterCard and JCB.
2) Wire transfer (bank transfer)
4) Western union
* Is there any charge if i change my travel plan such as travel dates, tour itinerary, hotels,...?
We are happy to work on your requests, and will not charge you any money. However, if it is too urgent and the date is too close, the hotels or airlines may chare you some money, in this case we will let you know.
* What is the latest time that I can make my reservation?
We suggest you make reservations at least one month before the departure date. If you decide to travel to Vietnam in May, September or October which is peak season, we recommend you make the reservations two months (at least one) before your departure date. Late reservations can not be guaranteed for the availability of domestic flights, hotel rooms, etc.
However, we DO accept late reservations, things are possible at Vivutravel
* What about Cancellation policy?
In case of cancellation, we will not impose any charges if we are not being charged and possible to get refund from our suppliers but if our suppliers apply charges for cancellation, you will have to pay those charges that apply. Cancellation policies vary, depending upon the type of service, the time of year, and the reason for cancellation. We will pass on to you all details of any cancellation policy with our transparent reply upon demand.
General cancellation charges that applied by travel services in Vietnam and Indochina.
- Domestic flights: 25% of the fares
- 3 star hotels, train tickets, no charge if you cancel 3-5 days before your arrival. (FIT)
- 4 star hotels, 7 - 10 days before your arrival (FIT)
- 5 stars hotelS, 10 - 15 days before your arrival (FIT)
However, in peak season, we may have to pay the hotels one month before your arrival to secure the booking, and in this case, the cancellation policy will be based on the hotels' cancellation plolicies.
* Can we get refund?
For the unused services, Vivutravel will refund you the money.
* How do I get a visa?
Vietnam Visa - For those who would like to avoid the perhaps lengthening visa procedures with their local Vietnam's Embassies, the service of Vietnam Visa On Arrival is available for help. It is legitimated and supported by the Vietnamese Immigration Department. We recommend that you choose visa upon arrival, as picking up visa at the Vietnam int'l airport/border is quite simple, easy, no additional charges and no fail.
Steps to obtain Visa on arrival
a) Please provide the following information for us to apply for your visa.
1) Full name on passport
2) Passport number
3) Date of birth
5) Date of arrival
6) Date of issue
7) Date of expire
8) Please make sure that your passport is still valid for 6 months
You can apply Vietnam visa online through our www.vietnamvisaprovider.com.
b) How long does it take?
It will take 2-3 days (Normal process), 01 day (Urgent process) to get the “Visa Approval Letter” which we will send you via mail. What you need is to print it out and take it along to get the stamp at airports/borders
c) Get the stamp
Upon arrival, you will need to fill in a certain form with your personal information, get the stamp and visa will be done. For this process, you will need to prepare 02 photos (4*6) and $25 USD each in cash which is stamping fee.
Download the form that you will need to fill your personal information at airport/border here
* Do our tour guides and drivers have meals with us?
The guide and the driver in each destination will dine at the same restaurant as yours. But, they will not join you unless you invite them.
* Where can I change our money into Vietnam currency?
We advise you to stop in any of a Vietnamese bank during the tour (Our tour guides will take you to the bank), you can change money at your hotel, but the exchange rate is not really good.
* Can I use credit cards in Vietnam?
Major credit cards such as Master Card, Visa, Diner's Card, American Express and JCB can be used to purchase goods in large shopping malls and stores in the big and medium cities, to pay for hotel rooms and for meals in some of the fancier restaurants, and to buy plane tickets with them.
Note: If you are to travel to those small cities or even remote rural areas, only cash in Dong can be used.
* Do I need to bring my medical record with me?
Yes, we suggest you take your medical record with you in case that you need it in the event of an emergency, and please also take with you your doctor's name, address and phone number, emergency contact name and phone number, and your insurance company's name, address and phone number.
* When I finish my tour in Vietnam, if I still have some local money, what can I do?
Upon leaving Vietnam, if you still have some local money, you can change them back to foreign currency with your passport and the exchange memos given by the banks or money exchange counters. So please keep those exchange memos well whenever you change money.
Tipping is not compulsory, but expected by your tour guide and driver. We advise you to tip as below:
- US$10 - $15 per day for tour guide
- US$7 - US$10 per day for driver
- Tipping can be more or less or nothing that depends on how big is the group? And how do you enjoy our services?
- Other tipping for tuktuk, sampan boat, cyclo,... please check with your tour guide during the tour.
Vivutravel guarantees "no shopping tour", which means we protect you from the tourist shopping centers or traps. However, if you want to buy something, our travel consultants, tour guides will give you suggestions, advices and help you buy to avoid being overcharged.
Bargaining is a "Must" when buying something in Vietnam and Indochina.
Vivutravel believes that a good choice of accommodation will be the key factor for a successful holiday, and for many years of experience in tourism, we have created a list of the best hotels and resorts each destination that offer us both more benefits of competitive rates, early birds, guaranteed promotion and discounts with availability.
We pick the selected hotels for you as below:
Location: The hotels must be centrally – located, close to the main attractions and most convenient for you to enjoy your holiday.
Facility & Service Quality: Vivutravel only uses the hotels that are regularly and strictly inspected. The hotel must provide international standards and your every need is cared for by the hotel staff.
Variety in Choice: As Vivutravel offers different styles of tour such as honeymoon,, family, adventure, discovery, homestay,... so we will offer many styles and grades of hotels which are available for different budgets, tastes and culture backgrounds.
Hotel Information for planning your holiday and stay.
2 Stars - From US$35 - US$40:
We hardly use 2 star hotels for our clients but sometimes we have no choice if your trip is in the mountainous or remote areas. Basically, 2 star hotels will offer good size and clean guest rooms with AC, TV, hot water, shower and private bathrooms
3 Stars - From US$40 - US$80:
Offering basic needs for a comfortable stay, good size and clean guest rooms with Free access high speed Internet, Welcome baskets and drinking water, Telephone with international dialing, Electronic safe box in room, Hairdryer, Coffee and Tea, Wake-up service, AC, TV, hot water, shower and private bathrooms. On-site restaurants with breakfast included and lunch or dinner at your own pick up. A small fitness center, spa and swimming pool can be expected.
4 Stars - From from US$80 - US$130:
Offering a wide range of comfortable boutique hotels are available with shopping, dining and entertainment facilities nearby. Featuring quality service, fully furnished rooms, restaurants, fitness center with spa (and swimming pool in most cases), the hotels are expected to offer an above-average accommodation experience.
5 Stars - from US$130 - US$200 – US$ 300:
Offering an extensive range of facilities for an excellent accommodation experience. Multiple restaurants on site and a wide range of choice for buffet breakfast, good size of swimming pool, fitness center and concierge service round out the experience.
Tour guide and driver are Vivutravel's representatives and your travel companions during your travel in Vietnam and Indochina who take care of our travel services and make your holiday a memorable time. Understanding this, Vivutravel always selects the best tour guides and drivers for tours.
Private Guide & Transfer
Vivutravel's tour packages are private and tailor made so during your travel with us, you will have a private tour guide, private driver, and an air-conditioned vehicle escorting you at every destination you travel to. This will provide you with maximized personal care, security, and flexibility.
We do understand that a good tour guide will make your holiday a beautiful time and tour guides who work with us are well-paid, experienced with a university background, eager to exchange our culture, lifestyle, knowledge...with travelers, and have a great passion for their country and understand the personal touch.
Note: In Sapa or some mountainous areas, we may use local tour guides who come from the ethnic groups like H'Mong, or Red Dao as they know better than anyone else about their land, culture, customs and habits... and this is also the way that Vivutravel helps the local people a better life.
Vivutravel's requirements for a tour guide:
1 - Licensed at least for 4 years with working experience.
2 - Guiding does require more than just hanging out in the sun. Guides must be friendly and good with people, organized enough to keep groups or people on schedule, quick on their feet and ready for the inevitable snafus that arises.
3 - Must be an honest broker of their services and able to take criticism.
4 - Should be qualified at some level in health, health care or first aid.
5 - Able to relate to people from a wide range of cultures and backgrounds.
6 - Clear speech and good hearing.
7 - Must not be a alcoholic or No-alcohol during working time or anytime when on tour.
8 - Tour guide is a nurse to take care of visitors, a boss to keep the right itinerary, a teacher to give information, an ambassador to introduce our country, an entertainer
9 - Must be on time every time. Being late or delay is unacceptable.
10 - Check flight tickets, train tickets, meals, weather... to make sure things are in order and inform local office if any changes that might effect the tour.
11 - Solve problems with care when there is dissatisfy. Argument should be averted by courtesy.
12 - If any change of itinerary is needed for unexpected reasons, your private tour guides will be more than accommodating in suggesting alternatives to ensure that you always have a wonderful experience.
Vivutravel guarantees to offer the best means of transport during your holiday in Vietnam and Indochina. The safety, comfort and security of our customers come first. We use only the latest modern cars, vans, coaches and all our drivers are full time workers, government licensed in the tourism industry with at least 5 years driving experience. We are fully in control of our quality and service as we own our vehicles.
Vivutravel's requirements for a tour driver.
- Our drivers must be good drivers with at least 5 years of experience
- Our drivers must keep the vehicles clean,
- Our drivers are not allowed to hear cell-phone or smoke, chat, drink when driving.
- Our drivers must be friendly, helpful.
- Our drivers are not allowed to take you to shops unless you ask for.
- Your vehicle in each destination is air conditioned, insured, clean, and regularly maintained.
Tipping is not compulsory, but expected by your tour guide and driver. We advise you to tip as below:
- US$10 - $15 per day for tour guide
- US$7 - US$10 per day for driver
- Tipping can be more or less or nothing that depends on how big is the group? And how do you enjoy our services?
- Other tipping for tuktuk, sampan boat, cyclo,... please check with your tour guide during the tour.
Indochina holiday to Vietnam, Laos, Cambodia, Myanmar, Thailand offers you some of the world's best food and it is really the highlight of your travel. Vivutravel tends to include meals where necessary and when special. Other meals are at your own choices.
Breakfast is included at all hotels and is buffet breakfast with Asian and Western food.
Lunches (if included) are usually set menu at handpicked local restaurant with comfortable dining environment where you can rest assure to taste the local flavor. All restaurants are carefully selected and highly recommended.
If allergic to some food
We suggest you to list any food or ingredients that you are allergic to and let our travel consultant know. Then your travel consultant will mark them in the guide’s itinerary, so that our reservation's team and tour guides in different cities can make some preparations and arrangements in advance.
Dinners are only included if you stay overnight in a homestay, overnight on cruise in Halong Bay, Mekong Delta or at some special occasions such as welcome dinner, farewell dinner or on requested. So dinners are at your own choice and arrangement, but Vivutravel's tour guide will always give you good suggestions based on your preferences.
It was a trip of a lifetime. All of the hotels were spectacular and each location had something different to offer. All the guides were incredibly informative, friendly and inviting. We are so grateful and highly recommend Vivutravel.