ID08: Holiday Vietnam, Laos, Cambodia - 28 days from Hanoi

Destinations: Hanoi - Sapa - Halong Bay - Luang Prabang - Vang Vieng - Vientiane - Siem Reap - Phnom Penh - Siem Reap - Chau Doc - Can Tho - Ho Chi Minh - Hue - Hoi An - Hanoi 

Highlights: Hanoi capital city with cyclo riding & water puppet show, Sapa trekking tours, Halong luxury cruise, Luang Prabang, Vang Vieng, Vientiane, Siem Reap Angkor temples, Phnom Penh, Chau Doc, Mekong Delta, Ho Chi Minh city, Hue Royal Citadel, Hoi An Ancient Town

Holiday Vietnam, Laos, Cambodia - 28 days from Hanoi:

Day 1: Hanoi Arrival
Day 2: Hanoi – Train to Lao Cai
Day 3: Lao Cai – Bac Ha Market – Sapa
Day 4: Sapa – Ma Tra – Ta Phin Village – Sapa
Day 5: Sapa – Lao Chai – Ta Van – Sapa
Day 6: Hanoi – Halong Bay
Day 7: Halong Bay – Hanoi – Flight to Luang Prabang
Day 8: Luang Prabang – Luong Prabang / Pak Ou cave / Khuang Si Water fall
Day 9: Luang Prabang Free Day
Day 10: Luang Prabang – Transfer to Vang Vieng
Day 11: Vang Vieng – Transfer to Vientiane
Day 12: Vientiane City Tour
Day 13: Vientiane – Flight to Siem Reap
Day 14: Siem Reap (Angkor Tour)
Day 15: Siem Reap (Angkor Tour)
Day 16: Siem Reap – Flight to Phnom Penh
Day 17: Phnom Penh City Tour
Day 18: Phnom Penh – Boat to Chau Doc
Day 19: Chau Doc – Can Tho
Day 20: Can Tho – Ho Chi Minh
Day 21: Ho Chi Minh City Free Day
Day 22: Ho Chi Minh – Flight to Hue
Day 23: Hue City Tour
Day 24: Hue – Hoi An
Day 25 – 27: Hoi An Free Days
Day 28: Hoi An – Danang – Flight to Hanoi and Departure

This Indochina holiday leads you to the land of wonders, world heritages, paddy rice fields, floating markets, old towns, friendly people, delicious food...Your Indochina tour is an individual tour with a flexible schedule. There is no other traveler on the tour. You will have a private English speaking tour guide and a private air-conditioned vehicle at each destination.

 

TOUR ITINERARY

Please contact us at info@vivutravel.com for booking and more information

  • Tour Class

  • 3 Star Hotel
  • 4 Star Hotel
  • 5 Star Hotel
  •  

    High Season

  •  

    (Jan 1 - Apr 30 & Oct 1 - Dec 31)

  • 3 Star HotelFrom $
  • 4 Star HotelFrom $
  • 5 Star HotelFrom $
  •  

    Low season

  •  

    (May 1 - Sep 9)

  • 3 Star HotelFrom $
  • 4 Star HotelFrom $
  • 5 Star HotelFrom $

NOTE: The above tour prices are estimated per person & applied for group of 2 persons! Depending on your favorite hotels, traveling dates & group sizes, the tour prices will be updated! Please contact us at info@vivutravel.com for further information!

Hanoi Arrival

Upon arrival, our private Vietnam tour guide and driver will welcome your Vietnam Holiday, pick up and transfer to the hotel for check in. Hanoi, a city where the exotic chic of old Asia blends with the dynamic face of new Asia. Where the medieval and modern co-exist. A city with a blend of Parisian grace and Asian pace, an architectural museum piece evolving in harmony with its history, rather than bulldozing through like many of the region’s capitals. Hanoi is where imagination becomes reality.

Free at leisure. Overnight in Hanoi.

 

Day 01

Hanoi – Train to Lao Cai (Bearkfast, Lunch )

Hanoi without a doubt is a beautiful stop for your Vietnam Travel. Today, we enjoy a full day city tour of this charming capital city including the mausoleum of the nation's founder Ho Chi Minh (close on Monday & Friday), the Presidential Palace, the Ho Chi Minh's house on stilts, the One Pillar Pagoda, the Temple of Literature, the impressive Ethnologic Museum (or Museum of Fine Arts, Army Museum, History Museum, Woman Museum, Hoa Lo Prison), the beautiful West Lake, the Tran Vu Pagoda, the peaceful lake of the Restored Sword. Late afternoon we take a cyclo tour for a short excursion through the bustling old quarter streets named after the specific goods once offered for sale at these places. Enjoy a glass of "Bia Hoi - draught beer - included" at Ta Hien Street before we enjoy a fantastic traditional water puppet show. This evening, we will transfer you to the train station to experience a Vietnam train ride to Lao Cai.

Overnight on Train.

Day 02

Lao Cai – Bac Ha Market – Sapa (Bearkfast, Lunch )

Arrive in the early morning in the border town of Lao Cai where it's a short transfer to Sapa. In the terraced hills and mountains of this area, the monotony of the expansive green landscape is enlivened by the colours of its hill tribe population. It is here you will find hands stained with colour from fabric dyes and shades of blue, red and green intricately embroidered and stitched into jackets, waistcoats, pants, skirts, caps, purses and leggings.

After breakfast at a local restaurant, take a morning walking tour of Sapa for a visit to the busy market where Red Dao, Black & Flower H'Mong, Tay and other ethnic minority people converge from the surrounding countryside to sell their silverware and handicrafts, and to buy provisions. Afterwards, take a light trek (escorted with private bus) to discover Sapa's quaint hill tribe villages (Cat Cat and Sin Chai). Overnight in Sapa.

Day 03

Sapa – Ma Tra – Ta Phin Village – Sapa (Bearkfast, Lunch )

After breakfast, take a morning walking tour of Sapa for a visit to the busy market where Red Dao, Black & Flower H'Mong, Tay and other ethnic minority people converge from the surrounding countryside to sell their silverware and handicrafts, and to buy provisions. Afterwards, take the bus to the trekking point where we trek through terraced rice fields of Ma Tra village of the H'Mong ethnic minority to Ta Phin village of the Red Dao. It is a unique experience. Private bus back to Sapa. Overnight in Sapa.

Day 04

Sapa – Lao Chai – Ta Van – Sapa (Bearkfast, Lunch )

After breakfast, we will do one of the most beautiful Sapa Tours by driving to visit Lao Chai and Ta Van village of the Black H'mong and the Day people where you can enjoy fresh air, amazing scenery of the imposing mountain range, trek down world's most beautiful terraced rice fields, visit some local family on the way and learn unique culture and life of these ethnic groups. Back to Sapa by private car. This afternoon, we have arranged a mini hotel for you to have shower before driving back to Lao Cai for the overnight train back to Hanoi.
Day 05

Hanoi – Halong Bay (Bearkfast, Lunch, Dinner)

Upon your arrival in Hanoi in the early morning, we have arranged a mini hotel for you to have shower and breakfast .

08h00:, we drive to Halong Bay (165km), Vietnam most scenic sight, a recognized World Natural Heritage Site and highlight of any Vietnam tour

12h00-12h30: Arrive in Halong Tourist Wharf. Transfer to Halong Emotion Boat by tender

12h30: Welcome cocktail on the boat and check in to your private cabin.

13h15-14h15: Vietnamese lunch served on board, during crusing toward Ha Long bay.

14h30: Visit the Ba Hang floating fishing village by Sampan.

16h00: Cooking class by chef cook of the Emotion Boat on the sundeck.

17h30: Visit the Pearl tourist village in Ha Long bay. Available activities as :

Available activities as:
See view on sundeck, relaxing in restaurant.
Kayaking and Swimming
See and visit the daily life of local people
Or requested activities such as: Massage service ( you made contact with tour guide or reception).

18h45: Stop in row of coconut trees area for overnight.

19h30: Have buffet dinner with seafoods provided by Ba Hang fishing village.

20h00-24h00: Freely enjoying the beauty of Ha long at night, join us with one of the

Optional activities:
Enjoy chatting at Bar.
Enjoy night fishing.
Relax and spend a romantic night on Emotion Cruise

Day 06

Halong Bay – Hanoi – Flight to Luang Prabang ( Brunch )

6-6.30: Practice Tai Chi on the Sundeck

7h00-7h30: Start your day with a light breakfast.

7h30: Arrive in Surprise cave, explore the Cave, one of the most beautiful caves in Ha Long bay.

9h15: Check out and take all luggage outside of your cabin, cruise back to the Tourist Wharf through Ha Long bay.

9h45: Have brunch and clear bills.

11.30: Back to the Tourist Wharf

12.00: Departure to Hanoi airport for the flight to Luang Prabang (Flight tickets book by Marie). On arrival at the airport, you will be met and transferred to your hotel for check in and free at leisure time. Overnight in Luang Prabang

Day 07

Luong Prabang – Pak Ou cave / Khuang Si Water fall (Bearkfast, Lunch )

After breakfast, we embark on a cruise upstream on the Mekong River, which also gives us a breathtaking view of the tranquil countryside, before reaching the mysterious Pak Ou Caves, two linked caves crammed with thousands of gold lacquered Buddha statues of various shapes and sizes left by pilgrims. Along the way, we stop at the village of Ban Xanghai, where they make the local rice wine. On return, we disembark the boat to visit traditional villages, and continue taking a short drive to Ban Phanom, a village famous for its hand weaving.

This afternoon, we’ll visit local villages of Lao ethnic minority groups at Ban Ouay, a Hmong village, Ban Ou a Laoloum village and Ban Thapene, Khmu villages. This then takes us to the beautiful Khuang Si Waterfall where you can cool off with a refreshing swim in the pools or walk along the forest trails. We then return to Luang Prabang. Overnight in Luang Prabang.

Day 08

Luang Prabang Free Day (Bearkfast )

Today is free at leisure time. Overnight in Luang Prabang
Day 09

Luang Prabang – Transfer to Vang Vieng (Bearkfast, Lunch )

Today we drive to Vang Vieng and stop along for the way for visit hill tribe villages and we will be reach vang Vieng by late afternoon then check in hotel and take a short rest before visit Tham Jang Cave and overnight in Vang Vieng
Day 10

Vang Vieng – Transfer to Vientiane (Bearkfast, Lunch )

After breakfast we will visit Tham phoukham and also do long tail boat on Namsong River for sight seeing

Afternoon we drive back to Vientiane on the way we will visiting finishing villages at Ban Houymor and KM52 Hmong market before we reached Vientiane then check ion hotel and free at leisure time.

Overnight in Vientiane

Day 11

Vientiane City Tour (Bearkfast, Lunch )

After breakfast, we see the major sights of the capital; including the oldest Wat Sisaket, the temple with thousands of miniature Buddha statues and the former royal temple of Wat Prakeo, which previously housed the famous Emerald Buddha Image. On the way to Lao’s national precious heritage, the famous and sacred structure of That Luang Stupa, we stop enroute to take some pictures of the imposing Patuxay Monument, which is well known as Vientiane’s own Arc de Triumph.

In the afternoon we transfer out to see the Buddha Park, a scattered enchanting collection of Buddhist and Hindu sculptures on the Mekong Riverside meadow, close to the Friendship Bridge. There are approximately 200 religious images dating back over 500 years, which were created by a mysterious monk spreading his philosophy on life and revealing his ideas about the universe. A spectacular view of over the Mekong River at sunset is a perfect way to finish the day. Overnight in Vientiane

Day 12

Vientiane – Flight to Siem Reap (Bearkfast )

Today, our driver and guide will transfer you to airport for flight to Siem Reap. Meet and greet on arrival by our friendly professional English Speaking Guide then transfer to your hotel for check in (note: check in time is at 2 pm). Free at leisure and overnight in Siem Reap.
Day 13

Siem Reap (Angkor Tour) (Bearkfast, Lunch, Dinner)

After breakfast, start to visit The Southern Gate of Angkor Thom, famous visit Bayon, Baphuon, and Phimeanakas temples, plus Terraces of the Elephant and leper King, then start to visit Ta prohm then continue to visit the explore of Angkor Wat temple, the 7th Wonder of the Ancient World and climb up to Bakheng Hill to watch the sunset over Angkor Wat and the surrounding area. This evening, you will have buffet dinner which following by Apsara traditional dance. Overnight in Siem Reap.
Day 14

Siem Reap (Angkor Tour) (Bearkfast, Lunch )

Today after breakfast we will start with a short drive to the Roulous temple group. The ruins of Roulous are among the oldest Khmer monuments in the area, dating back to the 9th century reign of King Indravarman I. Witness the evolution of these magnificent temples from the early days of the Khmer empire up to its peak with the Angkor temples in the 13th century. There are three key Hindu structures that remain at Roulous; Lolei, Bakong and Preah Ko, which were all part of the ancient city of Hariharalaya. You will peacefully explore the temples and soak up the local atmosphere away from the crowds. Transfer to the floating village of Kampong Pluk, one of the largest settlements on the Tonle Sap Lake. Living on water is an art the Khmer people have mastered over the course of time. Board a local boat and visit a floating house where a catered lunch is set up for you. Observe the local customs and talk with your hosts about the differences they face living on the water. Come back to Siem Reap and overnight in Siem Reap.
Day 15

Siem Reap – Flight to Phnom Penh (Bearkfast )

Breakfast at hotel, free at leisure till transfer to airport for taking flight to Phnom Penh.

Meet and greet on arrival at Phnom Penh Airport then transfer to your hotel for check in. Free at leisure and overnight in Phnom Penh.

Day 16

Phnom Penh City Tour (Bearkfast, Lunch )

After breakfast start to visit Wat Phnom, National Museum (National Museum was built in 1917 in traditional Khmer style and was inaugurated in 1920 by King Sisowat) and Independence Monument (It was built in 1958 as a memorial to Cambodia's war dead).

Visit Royal Palace & Silver Pagoda, Toul Sleng Museum (S21) was a highschoolcalled Toul SvayPrey before the Khmer Rough regime turned it into a prison, known to the Khmer Rouge as S-21, for security -21. Thousands of people were tortured and killed here. Overnight in Phnom Penh.

Day 17

Phnom Penh – Boat to Chau Doc (Bearkfast )

Breakfast at hotel and until we transfer you to the boat pier for your boat departure to Chau Doc at 12.30pm. Upon your arrival, pick up and overnight in Chau Doc.
Day 18

Chau Doc – Can Tho (Bearkfast )

After breakfast, we take the boat trip to explore the floating and fishing village of Chau Doc then a unique Cham ethnic minority village before driving to Can Tho. Stop on the way to see famous Sam Mountain and enjoy a great view from the summit. Continue to Can Tho, the heart of Mekong Delta in Vietnam. Check in and free at leisure. Overnight in Can Tho.
Day 19

Can Tho – Ho Chi Minh (Bearkfast )

In the morning, we make the boat cruise to see the Cai Rang floating market (the nicest one with heaps of rowing boats), truly highlights of any Vietnam Tours where you will enjoy the beautiful scenery and see the daily activities of the locals who live along the Mekong canals and later, you will roam through the village to visit a rice husking mill, a rice noodles making shop which are nice chances to discover the daily life of Vietnamese people in Mekong Delta. Around noon, transfer to Ho Chi Minh. Check in and free at leisure. Overnight in Ho Chi Minh.
Day 20

Ho Chi Minh City Free Day (Bearkfast )

Day is free at leisure for your own visit. Overnight in Ho Chi Minh.
Day 21

Ho Chi Minh – Flight to Hue

After breakfast, you are free at leisure till we take you back to the airport for the flight to Hue. Pick up and transfer to your hotel, evening free at leisure in Hue.

Overnight in Hue.

Day 22

Hue City Tour (Bearkfast, Lunch )

Hue is one of places, which has many cultural heritages. Up to now, there is no place like Hue remaining a lot of originally historical vestiges as in this ancient Capital City and favorite destination for all Vietnam Tours. After breakfast, our tour starts with the visit to the Mausoleum of former emperor Minh Mang in a tranquil setting of gardens and lakes. Back to your hotel to rest. In the afternoon, visit the Imperial Citadel, Thien Mu Pagoda before taking the beautiful boat trip on the romantic Perfume River back to the hotel. Free at leisure. Overnight in a Hue hotel.
Day 23

Hue – Hoi An (Bearkfast )

After breakfast, we drive to Hoi An, a major Asian trading port in the 17th and 18th centuries whose architecture and relaxed lifestyle has changed little over the years. This scenic drive passes through the fishing village of Lang Co before climbing over the Pass of Ocean Clouds. Along the way, stop in Danang to visit the Cham Museum, which contains the finest collection of Cham sculptures in the world. Upon arrival in Hoi An, free to take walking tour of the Hoi An ancient town centre. Overnight in Hoi An.
Day 24

Hoi An Free Days (Bearkfast )

At leisure. Relax on the private beach, by the resort pool or optional is to rent a bicycle to ride into Hoi An to explore the picturesque central of town with its restored 18th century merchants’ houses. Hoi An also boasts some of the best silk shops, art galleries and handicraft shops in Vietnam as well as dozens of excellent restaurants serving the delicious local specialities. Overnight in Cua Dai, Hoi An.
Day 25

Hoi An – Danang – Flight to Hanoi and Departure (Bearkfast )

Day is free at leisure til we take you to the airport for your departure flight to Hanoi and connect with your flight home.
Day 26

Inclusion:

  • 03 Economy flight tickets: Hanoi – Luang Prabang, Siem Reap – PhnomPenh , Hoi An – Hanoi
  • Private transportation as program
  • Hotel accommodation as indicated (Check-in time: 14:00, Check-out time: 12:00)
  • All entrance fees & boat trips to indicated sights
  • English speaking guides
  • Meals as mentioned
  • Visa approval letter to Vietnam (Except for $25 usd per person as stamping fee at the airport)

Exclusion:

  • Other flights
  • Early check-in & late check-out
  • Tips
  • Drinks
  • Personal expenses
  • Insurance

ABOUT VIVUTRAVEL
Vivutravel is a local, trustworthy and professional Vietnam tour operator, offering a wide range of Vietnam and Indochina tour packages to the most exciting destinations at most competitive price. Our Business License Number is 0104000493 and our International Tour Operator License Number is 01 – 258. We are very pleased to be a member of Vietnam Administration of Tourism with financial guarantee – a deposit of 1.000,000,000 million Vietnam Dong (US$ 50,000) in a bank of Vietnam. Besides that, we are also official members of VISTA (Vietnam Society of Travel Agents), PATA (Pacific Asia Travel Association) and higky recommended on Tripadvisor.

Are you planning your Indochina tour, but not sure how to arrange the trip? Getting lost in many tour options? Being sick of searching...? Just leave your troubles behind to read our Vietnam travel guide and send us your requests. Your private travel consultant at Vivutravel will help you design a perfectly suggested tour itinerary and quote which are tailor made to suit your wishes and budget.

indochina packaged tour

* How to plan my Vietnam tour with you?
1. Send us an inquiry by submitting one of our online tour inquiry forms (Click). Tell us as much information as possible. For examples;

- Please tell us how many people will be traveling with you?

- Please tell us your preferred hotels, level of hotel (3, 4 or 5 stars), type of hotel, type of room...

- Please tell us your type of travel, length of travel and activities that you are interested in. For example; Family with kids, Couple's vacation, Honeymoon, Friends, Shopping, Sightseeing, Leisure and Relaxing, Cuisine & Cooking, Kayaking, Caves & Grottoes, Fishing, Swimming, Hiking, Minority, Adventure & Discovery...

- Please tell us where and what you want to visit. If you do not know much about Vietnam and Indochina, just give us your travel plan and ideas and we will create a suggested tour for you.

- Most of our tour guides are English speaking tour guides, but if you want another language like French, Spanish, Italian, Russian, Chinese... we can always arrange. Please tell us what you do you expect from your guides, for example; you want a guide with sense of humor? Good knowledge in history & culture? Male/Female guide? Talkative/untalkative? Young/Old guide?

- Please advise if you want breakfast included only or also lunch and dinner. Please let us know if you are a vegetarian, the food you can eat or can't? If you want local food in local restaurants or western food in tourist restaurant...? Actually, you do not have to send us all information, but the more we know, the better we plan your holiday.

2. After having received your inquiry, one of our professional Vietnam travel consultants will email and give you a proposal.

3. If you accept the proposal (you may modify it till you are satisfied with it), we will calculate the tour cost and send you the tour price. If you accept it, please confirm that you would like to book it.

* How Travel Experts at Vivutravel Service you?
"Highest Standards of Quality and Honesty" is the core value of each specialized team at Vivutravel.

Everyone in our company is working hard for only one goal, which is to ensure the highest level of service, luxury, and attention to detail from the minute you begin planning your trip, to the day you return home.

vivutravel consultants

1-on-1 Travel Consultant
After sending us an inquiry, one of our travel consultants will get back to you within 0.5~23.5 hrs. In the next few days, he/she will be working closely with you to formulate a customized tour plan, as well as providing professional suggestions based on your travel interests, time, and budget.

Beside, he/she will keep in contact with you during your entire tour in Vietnam and Indochina, continually checking if everything is going well as planned.

* How to proceed to book Vietnam and Indochina tour with you?
When you decide to book your Vietnam and Indochina holiday with us, please send us your full names (name on passport) for hotel and domestic flight reservations, and your international flight details in and out Vietnam/Indochina for airport transfers / pick up & see off.

* How to pay the deposit and the balance?
Deposit: When the booking is completely confirmed, we will send you confirmation details including confirmed itinerary, invoice, voucher then deposit request of about 30% of the total tour cost (can be less). You can pay by credit cards (via onepay gateway, pay online), make wire transfer, western union. The deposit is used to pay the flight tickets, hotels, train tickets in advance.

Balance: You can pay the rest 2 weeks before your arrival, or you can pay us on your arrival in Vietnam by credit cards, cash (AUD, USD, EUROS, VND...)

* How to enjoy the tour?
Our job is to make your holiday a memorable experience. To make sure you will have a great time, there are something that we should share;

When you request the tour: Please let us know your personal interests so our travel consultants will design and include in the itinerary, or take notes for the hotels, tour guide, restaurants...

Before you come: One week before your arrival. we always send our clients an email to update about the weather and climate, booking status, and remind you to prepare/check the documents, visa...for the holiday.

When on tour: The tour is fixed, but you can always discuss with us if you want to make it more flexible. For example, you want to make some changes in the itinerary, restaurant (meals), tour guide... please just let us know, we will do the best for you.

Tour guide: Please let us know what do you expect from your tour guides and we will arrange the right ones for you.

trip to indochina

* Can you buy the international flight tickets for us?
Yes, we do. However, we advise you to buy the flight tickets in and out Vietnam from your end as it is always cheaper than if booked in here.

* Do you offer any discounts?
Yes, we offer discounts for;

- Family with kids and children < 12 years old
- Disable people
- Old people (> 65 years old)
- Second trip with us
- Big group

* How can I pay you the money?
1) Credit card; (secure online payment gateway via Onepay)
ONEPAY - ONLINE PAYMENT GATEWAY (VISA, MASTERCARD, AMEX & JCB ACCEPTED)

Like PayPal, OnePAY is a payment gateway but specialized in Vietnam where the PayPal has not yet reached. This is a perfect and the first payment processor which gains reputation among clients about its efficiency and timely friendly support.

OnePAY in cooperation with biggest bank in Vietnam - Vietcombank which has been implemented this service among many tour operators in Vietnam.

OnePAY is approved by MasterCard for this payment collection on the behalf of us. OnePAY uses SSL Verisign® over internet transaction under 3D-Secure program by respective creditcard companies so you are free from worries your card information disclosed. OnePAY payment portal also meets standards of international financial system such as PCI DSS of PCI Security Standards Council, 3D-Secure of Visa, MasterCard and JCB.

2) Wire transfer (bank transfer)
3) Cash
4) Western union
5) Combination

* Is there any charge if i change my travel plan such as travel dates, tour itinerary, hotels,...?
We are happy to work on your requests, and will not charge you any money. However, if it is too urgent and the date is too close, the hotels or airlines may chare you some money, in this case we will let you know.

* What is the latest time that I can make my reservation?
We suggest you make reservations at least one month before the departure date. If you decide to travel to Vietnam in May, September or October which is peak season, we recommend you make the reservations two months (at least one) before your departure date. Late reservations can not be guaranteed for the availability of domestic flights, hotel rooms, etc.

However, we DO accept late reservations, things are possible at Vivutravel.

indochina tours

* What about Cancellation policy?
In case of cancellation, we will not impose any charges if we are not being charged and possible to get refund from our suppliers but if our suppliers apply charges for cancellation, you will have to pay those charges that apply. Cancellation policies vary, depending upon the type of service, the time of year, and the reason for cancellation. We will pass on to you all details of any cancellation policy with our transparent reply upon demand.

General cancellation charges that applied by travel services in Vietnam and Indochina.

- Domestic flights: 25% of the fares
- 3 star hotels, no charge if you cancel 5 -7 days before your arrival. (FIT)
- 4 star hotels, no charge if you cancel 10 - 15 days before your arrival (FIT)
- 5 stars hotels, no charge if you cancel 15 - 20 days before your arrival (FIT)

However, in peak season, we may have to pay the hotels one month before your arrival to secure the booking, and in this case, the cancellation policy will be based on the hotels' cancellation plolicies.

* Can we get refund?
For the unused services, Vivutravel will refund you the money.

* How do I get a visa?
Vietnam Visa - For those who would like to avoid the perhaps lengthening visa procedures with their local Vietnam's Embassies, the service of Vietnam Visa On Arrival is available for help. It is legitimated and supported by the Vietnamese Immigration Department. We recommend that you choose visa upon arrival, as picking up visa at the Vietnam int'l airport/border is quite simple, easy, no additional charges and no fail.

Steps to obtain Visa on arrival
a) Please provide the following information for us to apply for your visa.

1) Full name on passport
2) Passport number
3) Date of birth
4) Nationality
5) Date of arrival
6) Date of issue
7) Date of expire
8) Please make sure that your passport is still valid for 6 months

You can apply Vietnam visa online through our www.vietnamvisaprovider.com.

b) How long does it take?
It will take 2-3 days (Normal process), 01 day (Urgent process) to get the “Visa Approval Letter” which we will send you via mail. What you need is to print it out and take it along to get the stamp at airports/borders

c) Get the stamp
Upon arrival, you will need to fill in a certain form with your personal information, get the stamp and visa will be done. For this process, you will need to prepare 02 photos (4*6) and $25 USD each in cash which is stamping fee.

* Do our tour guides and drivers have meals with us?
The guide and the driver in each destination will dine at the same restaurant as yours. But, they will not join you unless you invite them.

indochina tour packages

* Where can I exchange our money into Vietnam currency?
We advise you to stop in any of a Vietnamese bank during the tour (Our tour guides will take you to the bank), you can also exchange money at your hotel, but the exchange rate is not really good.

* Can I use credit cards in Vietnam?
Major credit cards such as Master Card, Visa, Diner's Card, American Express and JCB can be used to purchase goods in large shopping malls and stores in the big and medium cities, to pay for hotel rooms and for meals in some of the fancier restaurants, and to buy plane tickets with them.

Note: If you are to travel to those small cities or even remote rural areas, only cash in Dong can be used.

* Do I need to bring my medical record with me?
Yes, we suggest you take your medical record with you in case that you need it in the event of an emergency, and please also take with you your doctor's name, address and phone number, emergency contact name and phone number, and your insurance company's name, address and phone number.

* When I finish my tour in Vietnam, if I still have some local money, what can I do?
Upon leaving Vietnam, if you still have some local money, you can change them back to foreign currency with your passport and the exchange memos given by the banks or money exchange counters. So please keep those exchange memos well whenever you change money.

* Tipping
Tipping is not compulsory, but expected by your tour guide and driver.  We advise you to tip as below:

- US$10 - $15 per day for tour guide
- US$7 - US$10 per day for driver

Note:
- Tipping can be more or less or nothing that depends on how big is the group? And how do you enjoy our services?

- Other tipping for tuktuk, sampan boat, cyclo,... please check with your tour guide during the tour.

* Shopping
Vivutravel guarantees "no shopping tour", which means we protect you from the tourist shopping centers or traps. However, if you want to buy something, our travel consultants, tour guides will give you suggestions, advices and help you buy to avoid being overcharged.

Bargaining is a "Must" when buying something in Vietnam and Indochina.

Vivutravel believes that a good choice of accommodation will be the key factor for a successful holiday, and for many years of experience in tourism, we have created a list of the best hotels and resorts each destination that offer us both more benefits of competitive rates, early birds, guaranteed promotion and discounts with availability.

vietnam hotel

We pick the selected hotels for you as below:
Location: The hotels must be centrally – located, close to the main attractions and most convenient for you to enjoy your holiday.

Facility & Service Quality: Vivutravel only uses the hotels that are regularly and strictly inspected. The hotel must provide international standards and your every need is cared for by the hotel staff.

Variety in Choice: As Vivutravel offers different styles of tour such as honeymoon,, family, adventure, discovery, homestay,... so we will offer many styles and grades of hotels which are available for different budgets, tastes and culture backgrounds.

Hotel Information for planning your holiday and stay.
2 Stars - From US$35 - US$40:
We hardly use 2 star hotels for our clients but sometimes we have no choice if your trip is in the mountainous or remote areas. Basically, 2 star hotels will offer good size and clean guest rooms with AC, TV, hot water, shower and private bathrooms

3 Stars - From US$40 - US$80:
Offering basic needs for a comfortable stay, good size and clean guest rooms with Free access high speed Internet, Welcome baskets and drinking water, Telephone with international dialing, Electronic safe box in room, Hairdryer, Coffee and Tea, Wake-up service, AC, TV, hot water, shower and private bathrooms. On-site restaurants with breakfast included and lunch or dinner at your own pick up. A small fitness center, spa and swimming pool can be expected.

4 Stars - From from US$80 - US$130:
Offering a wide range of comfortable boutique hotels are available with shopping, dining and entertainment facilities nearby. Featuring quality service, fully furnished rooms, restaurants, fitness center with spa (and swimming pool in most cases), the hotels are expected to offer an above-average accommodation experience.

5 Stars - from US$130 - US$200 – US$ 300:
Offering an extensive range of facilities for an excellent accommodation experience. Multiple restaurants on site and a wide range of choice for buffet breakfast, good size of swimming pool, fitness center and concierge service round out the experience.

Tour guide and driver are Vivutravel's representatives and your travel companions during your travel in Vietnam and Indochina who take care of our travel services and make your holiday a memorable time. Understanding this, Vivutravel always selects the best tour guides and drivers for tours.

Private Guide & Transfer
Vivutravel's tour packages are private and tailor made so during your travel with us, you will have a private tour guide, private driver, and an air-conditioned vehicle escorting you at every destination you travel to. This will provide you with maximized personal care, security, and flexibility.

vivutravel tour guidevietnam tour guide

Tour Guide:
We do understand that a good tour guide will make your holiday a beautiful time and tour guides who work with us are well-paid, experienced with a university background, eager to exchange our culture, lifestyle, knowledge...with travelers, and have a great passion for their country and understand the personal touch.

Note: In Sapa or some mountainous areas, we may use local tour guides who come from the ethnic groups like H'Mong, or Red Dao as they know better than anyone else about their land, culture, customs and habits... and this is also the way that Vivutravel helps the local people a better life.

Vivutravel's requirements for a tour guide:
1 - Licensed at least for 4 years with working experience.

2 - Guiding does require more than just hanging out in the sun. Guides must be friendly and good with people, organized enough to keep groups or people on schedule, quick on their feet and ready for the inevitable snafus that arises.

3 - Must be an honest broker of their services and able to take criticism.

4 - Should be qualified at some level in health, health care or first aid.

5 - Able to relate to people from a wide range of cultures and backgrounds.

6 - Clear speech and good hearing.

7 - Must not be a alcoholic or No-alcohol during working time or anytime when on tour.

8 - Tour guide is a nurse to take care of visitors, a boss to keep the right itinerary, a teacher to give information, an ambassador to introduce our country, an entertainer

9 - Must be on time every time. Being late or delay is unacceptable.

10 - Check flight tickets, train tickets, meals, weather... to make sure things are in order and inform local office if any changes that might effect the tour.

11 - Solve problems with care when there is dissatisfy. Argument should be averted by courtesy.

12 - If any change of itinerary is needed for unexpected reasons, your private tour guides will be more than accommodating in suggesting alternatives to ensure that you always have a wonderful experience.

vivutravel driver and busvivutravel car

Transportation:
Vivutravel guarantees to offer the best means of transport during your holiday in Vietnam and Indochina. The safety, comfort and security of our customers come first. We use only the latest modern cars, vans, coaches and all our drivers are full time workers, government licensed in the tourism industry with at least 5 years driving experience. We are fully in control of our quality and service as we own our vehicles.

Vivutravel's requirements for a tour driver.
- Our drivers must be good drivers with at least 5 years of experience

- Our drivers must keep the vehicles clean,

- Our drivers are not allowed to hear cell-phone or smoke, chat, drink when driving.

- Our drivers must be friendly, helpful.

- Our drivers are not allowed to take you to shops unless you ask for.

- Your vehicle in each destination is air conditioned, insured, clean, and regularly maintained.

Tipping
Tipping is not compulsory, but expected by your tour guide and driver.  We advise you to tip as below:

- US$10 - $15 per day for tour guide
- US$7 - US$10 per day for driver

- Tipping can be more or less or nothing that depends on how big is the group? And how do you enjoy our services?

- Other tipping for tuktuk, sampan boat, cyclo,... please check with your tour guide during the tour.

Vivutravel believes that a good choice of accommodation will be the key factor for a successful holiday, and for many years of experience in tourism, we have created a list of the best hotels and resorts each destination that offer us both more benefits of competitive rates, early birds, guaranteed promotion and discounts with availability.

vietnam hotel

We pick the selected hotels for you as below:
Location: The hotels must be centrally – located, close to the main attractions and most convenient for you to enjoy your holiday.

Facility & Service Quality: Vivutravel only uses the hotels that are regularly and strictly inspected. The hotel must provide international standards and your every need is cared for by the hotel staff.

Variety in Choice: As Vivutravel offers different styles of tour such as honeymoon,, family, adventure, discovery, homestay,... so we will offer many styles and grades of hotels which are available for different budgets, tastes and culture backgrounds.

Hotel Information for planning your holiday and stay.
2 Stars - From US$35 - US$40:
We hardly use 2 star hotels for our clients but sometimes we have no choice if your trip is in the mountainous or remote areas. Basically, 2 star hotels will offer good size and clean guest rooms with AC, TV, hot water, shower and private bathrooms

3 Stars - From US$40 - US$80:
Offering basic needs for a comfortable stay, good size and clean guest rooms with Free access high speed Internet, Welcome baskets and drinking water, Telephone with international dialing, Electronic safe box in room, Hairdryer, Coffee and Tea, Wake-up service, AC, TV, hot water, shower and private bathrooms. On-site restaurants with breakfast included and lunch or dinner at your own pick up. A small fitness center, spa and swimming pool can be expected.

4 Stars - From from US$80 - US$130:
Offering a wide range of comfortable boutique hotels are available with shopping, dining and entertainment facilities nearby. Featuring quality service, fully furnished rooms, restaurants, fitness center with spa (and swimming pool in most cases), the hotels are expected to offer an above-average accommodation experience.

5 Stars - from US$130 - US$200 – US$ 300:
Offering an extensive range of facilities for an excellent accommodation experience. Multiple restaurants on site and a wide range of choice for buffet breakfast, good size of swimming pool, fitness center and concierge service round out the experience.

Indochina holiday to Vietnam, Laos, Cambodia, Myanmar, Thailand offers you some of the world's best food and it is really the highlight of your travel. Vivutravel tends to include meals where necessary and when special. Other meals are at your own choices.

vietnam travelvietnam holidays

Breakfast:
Breakfast is included at all hotels and is buffet breakfast with Asian and Western food.

Lunch
Lunches (if included) are usually set menu at handpicked local restaurant with comfortable dining environment where you can rest assure to taste the local flavor. All restaurants are carefully selected and highly recommended.

If allergic to some food
We suggest you to list any food or ingredients that you are allergic to and let our travel consultant know. Then your travel consultant will mark them in the guide’s itinerary, so that our reservation's team and tour guides in different cities can make some preparations and arrangements in advance.

Dinner
Dinners are only included if you stay overnight in a homestay, overnight on cruise in Halong Bay, Mekong Delta or at some special occasions such as welcome dinner, farewell dinner or on requested. So dinners are at your own choice and arrangement, but Vivutravel's tour guide will always give you good suggestions based on your preferences.

Your rate:
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This is private tour with a flexible schedule. There is no other traveler on the tour. You will have a private English speaking tour guide and a private air-conditioned vehicle in each destination. This is sample tour and can always be personalized to meet your personal needs and travel budget.

Planning the tour:
Prompt response in 0.5-10 hours
Supported by private travel consultant
Unlimited changes, no charge

Our guarantee:
Quality service and affordable price with added value
Use of excellent local guides
Use of well-selected hotels
Use of comfortable vehicles
Worry-free & one-stop service
Excellent customer care

Methods of payment:
Deposit 30% in advance after the tour is confirmed
Balance paid on arrival in cash, credit cards, traveler's cheque
Online and secure payment by bank transfer or credit cards