Customer Testimonials
Expert in private and tailor made holidays to Vietnam and Indochina, there are over 2000 thousand tourists travelling with Vivutravel each year and many of them have shared their travel experiences and written the reviews, which are very helpful to us. Here are some of them:
A great Vietnam family trip

A great Vietnam family trip

Hello Hoai, Thank you for your email. I have been meaning to email you as well. Thank you for planning a great trip for our family. We really enjoyed it! Thank you to your excellent and courteous drivers and tour guides for helping us to have a wonderful trip full of memories we can cherish forever. Quong, our first guide in Hanoi, stands out far and above as a knowledgeable, kind and considerate guide. He really set the bar high for us. ...
Professionalism and excellent customer service

Professionalism and excellent customer service

Dear Hoai, Firstly, I am very impressed with your professionalism and excellent customer service along with your timely and detailed communication skills. I have used many travel consultants in the past and you stand out for your services. Meeting in person, a gift, constant touch to ensure that everything going fine with the tour are some very personal attributes which you brought to the trip along with excellent planning. I am happy to put my favourable comments where ever you want me to . ...
A wonderful holiday in Vietnam

A wonderful holiday in Vietnam

Hi Kim, Sorry not to have replied until now. A typhoon in the Sea of Japan (Typhoon Habibis) unfortunately forced us to abandon our return flight to Tokyo from HCMC – one of the rugby matches we were due to attend in Yokohama on Saturday 12th October was cancelled because of it, and the other scheduled for the day after was in doubt of going ahead. So rather than sit in our hotel room through a typhoon waiting to see whether the ...
Incredible time off in Thailand and Vietnam

Incredible time off in Thailand and Vietnam

Dear Kim, Yes, we did have an incredible time off in Thailand and Vietnam. Flights - Emirates is always great - seamless connections and no hassle during the whole trip. The same to Thai Airways. Phuket - Amari hotel is great, no complaints. James bond island tour - in my opinion is very shallow and not exciting. It bored us - as not much to see or do. But maybe it was just our tour operator! Vietnam was incredible - a surprise to us ...
Beautiful Vietnam, Wonderful Holiday

Beautiful Vietnam, Wonderful Holiday

Hi Lan, just wanted to say a big thank you for organising a wonderful holiday for Carol and myself. Couldn’t fault anything, the accommodation was great, all the transfers were organised and there wasn’t any problems at all. The drivers were all on time and we felt safe in their hands on the busy roads. We can’t speak highly enough about the guides who were all very professional, efficient and took good care of us. I would like to make special ...
Wonderful holiday & the best memories

Wonderful holiday & the best memories

Hi Lan Thank you for your email. We flew into Australia yesterday morning, then drove 3.5 hours to our home in Albury NSW, so today is day 1 back into the office & the laundry!!! I will definitely post on trip advisor as soon as I have caught up with our office. We had a wonderful holiday & have the best memories! All the tours & guides were just lovely, we will be recommending Vivu every time we share our holiday experience. Will write again soon ...
Amazing 3 week tour of Vietnam

Amazing 3 week tour of Vietnam

Hi Hoai, Can we just say how much we would recommend Vivu travel as a company and were so impressed that things could be adjusted last minute for us with zero fuss or bother on your part. Thank-you so much Hoai. We had so many special moments on this holiday and met so many wonderful people, the hotel's we're excellent, we had some amazing food- I could go on....!!! Missing you all Kindest Regards and heartfelt loveAlison and Pat xxxx
Travel with you again

Travel with you again

Hi Kim, We were so happy to have met with you as well. You made such a big difference. Hope your boss knows how important you are to his business! We have been telling our friends and co-workers non-stop about how good your travel agency and how good you were.  Quite a few already asked for your name. We are so happy with your services and the trip that we will definitely consider using your travel agency again, either to Vietnam other ...
A wonderful family vacation in Vietnam

A wonderful family vacation in Vietnam

Dear Hoai, We arrived safely back in Amsterdam and wanted to say thanks for organizing a wonderful family vacation in Vietnam for us. We learned so much about the country and the people. My wife and I like to travel to learn more about the people around us and we hope that it will help our children to grow up have respect and appreciation for the different cultures surrounding us and will help to make this a better world. Thank you for ...
Excellent care and organisation

Excellent care and organisation

Dear Lan and team, Sorry for the delay in writing to thank you and your whole team for the excellent care and organisation for our recent trip to Vietnam and Cambodia. Due to our recent illnesses we were a bit nervous to travel to an unknown country, however your company made the trip seamless and  comfortable. The tour guides were terrific, they were knowledgeable,  personable, friendly and caring. All of the drivers were competent, careful and importantly punctual. The hotels and homestay ...