FIT03: Family Tour to Explore Cambodia, Laos, Vietnam - 22 days from Siem Reap

Destinations: Siem Reap - Luang Prabang - Hanoi - Sapa - Halong Bay - Hue - Hoi An - Ho Chi Minh - Mekong Delta - Cu Chi Tunnels - Phan Thiet/Mui Ne Beach

Highlights: Siem Reap Angkor temples, Luang Prabang, Hanoi capital city with cyclo ring & water puppet show, Sapa trekking tours, Halong luxury cruise, Hue Royal Citadel, Hoi An Ancient Town with farming & fishing activities, Mekong Delta, Cu Chi tunnels, Phan Thiet/Mui Ne Beach

Family Tour to Explore Cambodia, Laos, Vietnam in brief:

Day 1: Siem Reap Arrival
Day 2: Siem Reap (Angkor Temples)
Day 3: Siem Reap – Flight to Luang Prabangluongprabang
Day 4: Luang Prabang Tour
Day 5: Luong Prabang – Flight to Hanoi
Day 6: Hanoi city tour
Day 7: Sapa - drive to Sapa
Day 8: Sapa trekking tour
Day 9: Sapa Market – drive back to Hanoi
Day 10: Hanoi – Halong Bay
Day 11: Halong Bay – Hanoi – Hue
Day 12: Hue City Tour
Day 13: Hue – Bach Ma National park - drive to Hoian
Day 14: Hoi An - Farming & fishing tour
Day 15: Hoi An Free Day
Day 16: Hoi An – Da Nang – Flight to Saigon
Day 17: Saigon – Mekong Delta ( Ben Tre -Ham Luong) – Saigon
Day 18: Saigon – Cu Chi Tunnels – Saigon
Day 19: Saigon – Phan Thiet
Day 20 & 21: Phan Thiet Free Days
Day 22: Phan Thiet – Sai Gon & Departure

Are you searching for a family trip to explore Cambodia, Laos and Vietnam? This is the right tour for you that is designed to start in Siem Reap where you can see the mysterious Angkor temples and discover the daily life of local people living on Great Tonle Sap lake then take the short flight to Luang Prabang – a perfect place to visit in Indochina tour that you should not skip before getting to Vietnam with the first place is Hanoi capital city, a city where the exotic chic of old Asia blends with the dynamic face of new Asia. Continuing your wonderful Indochina trip by wonderful driving to Sapa – where is considered as a Queen of Mountain with so stunning landscapes and colorful hill tribe groups. Get back to Hanoi with an overnight cruise in Halong bay – the natural wonder of the world before traveling to Hue, Hoian and Mekong Delta. End of your memorable family vacation by some relaxing days in fabulous Mui Ne beach where you will spend happy time together.
This Indochina family tour is suitable for all and can be adjusted on request to meet your family's special requirements.

TOUR ITINERARY

Please contact us at info@vivutravel.com for booking and more information

 

  • Tour Class

  • 3 Star Hotel
  • 4 Star Hotel
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    High Season

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    (Jan 1 - Apr 30 & Oct 1 - Dec 31)

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    Low season

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    (May 1 - Sep 9)

  • 3 Star HotelFrom $
  • 4 Star HotelFrom $
  • 5 Star HotelFrom $

Siem Reap Arrival

Siem Reap, one of the most exciting Indochina tours, the home of the Temples of Angkor. Upon your arrival, our private indochina tour guide and driver will welcome and transfer to your hotel for check in (if room is available). Free at leisure and overnight in Siem Reap.

Accommodation at:

Day 01

Siem Reap (Angkor Temples) (Bearkfast, Lunch )

Siem Reap is no doubt a surprise for your Indochina tours. After breakfast, begin this morning with a tour of the 'small circuit' temples. Your guide will introduce you to the great Khmer ancient civilization as you visit ruins such as Ta Phrom and Preah Khan. This afternoon, be amazed at the grandeur and beauty of Angkor Wat. Overnight in Siem Reap.

Accommodation at:

Day 02

Siem Reap – Tonle Sapa Lake – Flight to Luang Prabang (Bearkfast, Lunch )

After breakfast, we make the boat trip on the Tonle Sap lake which is the largest freshwater lake in South East Asia and is an ecological hot spot that was designated as a UNESCO biosphere in 1997. It is here where you experience the fishing villages, life of the locals..., After lunch, our Indochina tour guide in Siem Reap will transfer you to the airport for the short flight to flight to Luang Prabang. Pick you upon arrival and transfer to hotel. Free at leisure. Overnight in Luong Prabang.

Accommodation at:

Day 03

Luang Prabang Tour (Bearkfast, Lunch )

Luang Prabang is the perfect end for your Indochina tours. If you wish, get an early start (6:00am or so) and go watch or participate in the traditional Lao rite of Almsgiving to the monks. In the city, some 300+ monks file through silently collecting alms. This is an amazing sight and your guide will be on hand to demonstrate and explain this important ritual. Return to your hotel for breakfast.

After breakfast, begin a Mekong Riverboat trip with your guide on the mighty Mekong River to visit the famous & sacred Pak Ou Buddha Caves. These caves, overlooking the confluence of the Mekong & Ou Rivers from on high, have been home to many thousands of Buddha images that were placed here by local people since 16th century, when King Setthathirat found the caves and declared them a holy spot. Today many still pay respect with this old tradition. Walk through the caves before returning to your boat and to Luang Prabang town. Enjoy lunch en route.

Return to the hotel to relax or explore on your own. Luang Prabang is a wonderful walking town, and you can find dinner on your own at any number of fine international restaurants. Overnight in Luong Prabang.

Accommodation at:

Day 04

Luong Prabang – Flight to Hanoi (Bearkfast )

Free day at leisure until we transfer you to the airport for your flight to Ha Noi. Upon arrival, our private Indochina tours guide and driver will welcome your Indochina tours to Hanoi, a city where the exotic chic of old Asia blends with the dynamic face of new Asia. Where the medieval and modern co-exist. A city with a blend of Parisian grace and Asian pace, an architectural museum piece evolving in harmony with its history, rather than bulldozing through like many of the region’s capitals. Hanoi is where imagination becomes reality. Free at leisure. Overnight in Hanoi.

Accommodation at:

Day 05

Hanoi – city tour (Bearkfast, Lunch )

Hanoi without a doubt is a beautiful stop for your Vietnam Travel. Today, we enjoy a full day city tour of this charming capital city including the mausoleum of the nation's founder Ho Chi Minh (close on Monday & Friday), the Presidential Palace, the Ho Chi Minh's house on stilts, the One Pillar Pagoda, the Temple of Literature, the impressive Ethnologic Museum (or Museum of Fine Arts, Army Museum, History Museum, Woman Museum, Hoa Lo Prison), the beautiful West Lake, the Tran Vu Pagoda, the peaceful lake of the Restored Sword. Late afternoon we take a cyclo tour for a short excursion through the bustling old quarter streets named after the specific goods once offered for sale at these places. End of the trip by an amazing water puppet show then get back to hotel for relax.

Overnight in Hanoi

Accommodation at:

Day 06

Hanoi - drive to Sapa (Bearkfast, Lunch )

08:30 Pick up at your hotel and take a smooth drive on new national highway to Sapa, passing beautiful sceneries on both sides of the road including countryside areas, rice fields and mountains.

14:30 Arrive at your hotel in Sapa, check-in your hotel and take a short rest.

16:00 Take a glimpse of Sapa town and you will have chance to see Sapa Stone Church and old streets.

Have dinner at a local restaurant (on your own) and overnight in Sapa.

Accommodation at:

Day 07

Sapa Tour (Bearkfast, Lunch )

09:00: The local tour guide will come to meet you at your hotel, she will introduce about the trip via the map and then we start doing one day trek to Sa Seng, Hang Da and Hau Thao villages where will give you a special atmosphere of peaceful villages in the mountain, those are visited by fewer tourists than the other villages.

Our driver and tour guide will lead you from Sapa centre to the new road to discover Sapa market and meet the different hill tribes are trading here. After one hour visiting market, we continue our trip by driving to Sa Seng where we start trekking up hill. Along the way, you will have a great chance to view and enjoy the amazing scenery of Chapa vallay with its mountain side, river, terraced rice fields and villages located close together.

Keep walking to Hang Da, a small but very beautiful village of Black Hmong people where you can stop to visit and hear your tour guide introduce more about their traditional culture and custom. Then you will be better understanding the culture of different minorities in Sapa.,

Have picnic lunch in a small port where you can view the wonderful rice paddy . After lunch time, we continue walking to Hau Thao, from this place you have a chance to see the panorama view of Muong Hoa valley and Hoang Lien Son mountain range. Our private van is ready to transfer you back to Sapa

Overnight in Sapa

Accommodation at:

Day 08

Sapa Market – drive back to Hanoi (Bearkfast, Lunch )

The markets in the Northern Vietnam are always the colorful meeting places for the hill tribes, spotlight for any Sapa Tours and of course, your unique Indochina tours experience. Minority people come down from the mountains to sell their products, or just for catching up on the latest news, gossip, drinking away troubles or seeking for lover. In the morning, drive to visit one of the areas weekly markets;

Market days:
Can Cau Market - Saturdays
Bac Ha Market or Muong Hum Market or Muong Khuong Market - Sundays
Cao Son Market - Wednesdays
Lung Khau Nhin Market - Thursdays
Coc Ly Market - Tuesdays

In the afternoon, drive back to Hanoi for overnight.

Accommodation at:

Day 09

Hanoi – Halong Bay (Bearkfast, Lunch, Dinner)

We start at 8.00 A.M for the 3 hour drive (170 km) through the Red River Delta, which offers plenty of chances for taking photos of Vietnamese farmers tilling the vast green paddy fields. At half way, we'll have a visit to a handicraft workshop with fine clothes, embroidered paintings, stone statuettes and all kinds of gems mined in Vietnam such as star rubies or sapphires... Our destination is the World Heritage Site of Ha Long Bay. The bay offers some 3000 mountain islands and islets towering in the Gulf of Tonkin in the East Vietnam Sea.

Upon arrival, you'll be welcomed on board our luxury junk and treated with wine and fresh local seafood. As our junk gliding further into the tranquility of Ha Long Bay amid the towering mountain cliffs and on the emerald green water, you'll have relaxing time combining the fine tastes of the wine and the freshness of Ha Long Bay. During the cruise, we'll stop some times for visiting the amazing Sung Sot cave and the Ti Top white sand beach before anchoring for the night. Overnight on board the junk in the wild of Halong Bay.

Accommodation at:

Day 10

Halong Bay – Hanoi – Hue (Bearkfast )

It is said that your Vietnam Tours will not be complete without a tour to Halong Bay and spending one night on romantic Halong Cruise. People describe Halong Bay as majestic and mysterious, inspiring and imperious and words alone cannot do justice to the natural wonder that is Halong Bay, a priceless collection of unfinished sculptures hewn from the hand of nature.

After breakfast, we'll take a little sampan to visit a secret lagoon of Ha Long Bay while the surrounding mountains are just waking up. After that our cruise takes us further into the Bay of Bai Tu Long traveling past the Human Head Island, the Turtle Island, and the Duck Islet... to the studio site where the famous Indochine film was shot. Around noon, our junk travels back to the harbor, pick up and drive back to Hanoi. Stop in Hai Duong to visit the famous Con Son pagoda. Transfer back to Hanoi Airport for your afternoon flight with Vietnam airlines to Hue. Pick up and transfer to your hotel, evening free at leisure in Hue.

Overnight in a Hue hotel.

Accommodation at:

Day 11

Hue City Tour (Bearkfast, Lunch )

Hue is one of places, which has many cultural heritages. Up to now, there is no place like Hue remaining a lot of originally historical vestiges as in this ancient Capital City and favorite destination for all Vietnam Tours. After breakfast, our tour starts with the visit to Imperial Citadel before taking the beautiful boat trip on the romantic Perfume River and visit Hue's best-known religious site-Thien Mu Pagoda and the Mausoleum of former emperor Minh Mang in a tranquil setting of gardens and lakes. Return to the hotel. Free at leisure. Overnight in Hue

Accommodation at:

Day 12

Hue – Bach Ma national park - drive to Hoi An (Bearkfast, Lunch )

Departing from Hotel in Hue at 7:30 – 8:00, we transfer you to Back Ma national park about 60 km to the south of Hue city. Traveling along the National highway 1A, you will have a chance to enjoy the beautiful landscape of rice fields, mountain scenery, and bamboo forest.

On arrival Bach Ma national park centre, we will transfer you to the summit of the mountain on the distance of 20 km more.

Arrival the summit , we will visit Hai Vong Dai by trekking there and enjoy the panorama of Lang Co beach, Cau Hai lagoon with spectacular sights.

In Bach Ma park, you have a chance to see the flower garden then have lunch in the restaurant. After lunch time, we continue trekking through the forest on path to reach Five Lake where you can swim and enjoy the fresh and cool air.

After that, you will continue trekking ahead to visit Do Quyen waterfall. Trek up and down about 700 steps on foot to admire the whole fall as silver water running from the height, this is a must –see in Bach Ma national park.

After walk along the path to reach the road, we will continue the trip to Hoian with 2 more hour driving.

Free at leisure and take a walk to Hoian ancient town. Overnight in Hoian

Accommodation at:

Day 13

Hoi An farming & fishing tour (Bearkfast, Lunch )

Our Farming & Fishing Life Tour provides you with a close-up and intimate exposure to both the local farming and fishing communities. Accompanied by your tour guide, you commence the day leisurely cycling along country roads witnessing local Vietnamese rural life first hand, discovering all manner of photo opportunities - coming and visiting a beautiful organic vegetable village, watering and planting vegetable, hoeing a soil with local farmer, riding a water buffalo in a rice paddy field; seeing ducks swimming along the rice farm or farmers tending their crops. The photo opportunities are endless.

Tour guide meets you at your hotel and cycle to a local farming village traveling along picturesque country roads.

Share in the daily work life of local farmers – hoeing and a soil, watering veggie at an organic herb garden, riding water buffalo in the field and enjoy the freshest air of the countryside beauty.

Board and cruise to the mouth of the river where it meets the Cua Dai Sea. Learn and try your hand at local traditional fishing techniques using round and cast nets. Learn to paddle the strange and unique Vietnamese bamboo basket boats.

Explore the now tranquil coconut-palm flanked waterways of a past war and hear of the extreme conditions endured by soldiers on both sides

Back on-board our Hoi An boat, enjoy lunch and cold beer or soft drink

Return to hotel by car and overnight in Hoi An.

Accommodation at:

Day 14

Hoi An Free Day (Bearkfast )

Hoi An Ancient Town - highlight of any tour to Vietnam that no Vietnam Tours maker would skip, is an exceptionally well-preserved example of a South-East Asian trading port dating from the 15th to the 19th century. Its buildings and its street plan reflect the influences, both indigenous and foreign, that have combined to produce this unique heritage site.

Day free to cycle through rice paddies in the countryside of Hoi An ancient town, shop for souvenirs among the antique shops and art galleries, or just sit at sidewalk cafes and soak up the atmosphere of this quaint town. Or relax on the white sandy beach of the famous Danang Beach. Overnight in Hoi An.

Accommodation at:

Day 15

Hoi An – Da Nang – Fligh to Saigon (Bearkfast )

After breakfast, our Vietnam tour guide and driver in Hoi An will transfer you to the airport for your flight to Ho Chi Minh city. Arrive at Tan Son Nhat airport, welcome by our private Vietnam tour guide and driver and transfer to you hotel for check in. Ho Chi Minh, the most exciting city of Vietnam, a mecca of commerce, also a city with a chequered history and a rich culture, its pagodas, museums, public buildings, parks and boulevards make it one of the most delightful Vietnam Tours and cities to visit in Vietnam. Pick up nad transfer to your hotel. Free at leisure and overnight in Ho Chi Minh City.

Accommodation at:

Day 16

Saigon – Mekong Delta – Saigon (Bearkfast, Lunch )

Around 08:00 tour guide pick you up in your hotel lobby, then driving 90Km (2hrs) to Ben Tre. The boat will cruise along the Ham Luong river (a branch of the Mekong) and stop off at various local workplaces including a brick works, a salt refinery, a coconut processing workshop and a mat weaving house.

The boat will then stop at a quiet village where you can have a short walk to experience real Delta village life, boarding your Xe Loi (a kind of motorized rickshaw) and stopping at a riverside restaurant for a delicious and filling lunch, featuring such local specialties as elephant-ear fish and river shrimp.

After lunch, it’s time to board a sampan for a relaxing trip along narrow canals. You will back to the river to board your boat. Then, we will head back to Saigon and arrive at your hotel at around 17:00

Accommodation at:

Day 17

Saigon – Cu Chi Tunnels – Saigon

Morning pick up from the hotel for Cu Chi Tunnels tour. Upon arrival in Cu Chi, we visit the incredible underground tunnel network of approximately 200 kilometres hand-constructed by Vietnamese guerillas during the long struggle for independence where you will understand more about the Vietnam War or American War, a must see Vietnam Tour for any tourists to learn about Vietnam past and present days.

Afternoon drive back to Ho Chi Minh. Free time for relax and overnight in Ho Chi Minh

Accommodation at:

Day 18

Saigon – Phan Thiet (Bearkfast, Lunch )

This morning, we take a private car transfer to Phan Thiet (5 hours). Once a part of the Cham Kingdom, it’s now a perfect stop for Vietnam beach holidays and to end your Indochina tours, an unremarkable town with a reasonable beach, some decent hotels, and a very good golf course. In a nice setting with white sand beaches and coconut trees, the beach resort of Phan Thiet is also endowed with amazing spots such as sand dunes, natural lakes and astonishing red canyons. Phan Thiet still has sizeable populations of Cham and Raglai ethnic minority groups. The former are a part of the area’s Cham heritage.

Upon arrival, check in at the hotel, free time at leisure. Overnight Phan Thiet.

Accommodation at:

Day 19

Phan Thiet Free Days (Bearkfast )

Days are free at leisure for you to write about your Indochina tours experience or to explore the area including the fishing village of Mui Ne which locates at the far end of the beach, the village and several hectares of massive rolling sand dunes make a pleasant diversion from relaxing on the beach, swimming and windsurfing. The village is worth a visit for three reasons – firstly, very few tourists go further than the dunes, secondly, the small harbour is picturesque (there’s an excellent view from where the dunes road turns off) and thirdly, there’s an interesting pagoda where followers of Vietnam’s whale cult hold services and store skeletons of the massive sea mammals.

Overnight Phan Thiet

Accommodation at:

Day 20

Phan Thiet Free Days (Bearkfast )

Free day at leisure and overnight in Phan Thiet/Mui Ne.

Accommodation at:

Day 21

Phan Thiet – Sai Gon & Departure (Bearkfast)

Free time at leisure for you to wrap up your memorial Indochina Holiday until Vivutravel's private guide and driver will transfer you back to Ho Chi Minh airport for your departure flight with the sincere thanks for traveling with Vivutravel. We hope that you have enjoyed your Indochina tours with us and look forward to welcoming you back for your next Indochina tours, goodbye and see you again!!!

Accommodation at:

Day 22

Inclusion:

  • 04 Economy flight tickets: Siem Reap – Luang Prabang, Luong Prabang – Hanoi,Hanoi - Hue, Da Nang – Saigon
  • Private transportation as program
  • Hotel accommodation as indicated (Check-in time: 14:00, Check-out time: 12:00)
  • All entrance fees & boat trips to indicated sights
  • English speaking guides
  • Meals as mentioned
  • Visa approval letter to Vietnam (Except for $25 usd per person as stamping fee at the airport)

Exclusion:

  • Other flights
  • Early check-in & late check-out
  • Visa to Laos and Cambodia
  • Stamp fee at the Vietnam international airport when arrival
  • Tips
  • Drinks
  • Personal expenses
  • Insurance

ABOUT VIVUTRAVEL
Vivutravel is a local, trustworthy and professional Vietnam tour operator, offering a wide range of Vietnam and Indochina tour packages to the most exciting destinations at most competitive price. Our Business License Number is 0104000493 and our International Tour Operator License Number is 01 – 258. We are very pleased to be a member of Vietnam Administration of Tourism with financial guarantee – a deposit of 1.000,000,000 million Vietnam Dong (US$ 50,000) in a bank of Vietnam. Besides that, we are also official members of;

Pata http://www.patamanager.org/Members/8088
Asta http://www.travelsense.org/vivutravel
Tripadvisor http://www.tripadvisor.com/vivutravel

vivutravel team in hanoi

Are you planning your Vietnam Holiday, but not sure how to arrange the trip? Getting lost in many tour options? Being sick of searching...? Just leave your troubles behind to read our Vietnam travel guides and send us your requests. Your private travel consultant at Vivutravel will help you design a perfectly suggested tour itinerary and quote which are tailor made to suit your wishes and budget.

* How to plan my Vietnam tour with you?
1. Send us an inquiry by submitting one of our online tour inquiry forms (Click). Tell us as much information as possible. For examples;

- Please tell us how many people will be traveling with you?

- Please tell us your preferred hotels, level of hotel (3, 4 or 5 stars), type of hotel, type of room...

- Please tell us your type of travel, length of travel and activities that you are interested in. For example; Family with kids, Couple's vacation, Honeymoon, Friends, Shopping, Sightseeing, Leisure and Relaxing, Cuisine & Cooking, Kayaking, Caves & Grottoes, Fishing, Swimming, Hiking, Minority, Adventure & Discovery...

- Please tell us where and what you want to visit. If you do not know much about Vietnam and Indochina, just give us your travel plan and ideas and we will create a suggested tour for you.

- Most of our tour guide are English speaking tour guides, but if you want another language like French, Spanish, Italian, Russian, Chinese... we can always arrange. Please tell us what you do you expect from your guides, for example; you want a guide with sense of humor? Good knowledge in history & culture? Male/Female guide? Talkative/untalkative? Young/Old guide?

- Please advise if you want breakfast included only or also lunch and dinner. Please let us know if you are a vegetarian, the food you can eat or can't? If you want local food in local restaurants or western food in tourist restaurant...? Actually, you do not have to send us all information, but the more we know, the better we plan your holiday.

2. After having received your inquiry, one of our professional Vietnam travel consultants will email and give you a proposal.

3. If you accept the proposal (you may modify it till you are satisfied with it), we will calculate the tour cost and send you the tour price. If you accept it, please confirm that you would like to book it.

* How Travel Experts at Vivutravel Service you?
"Highest Standards of Quality and Honesty" is the core value of each specialized team at Vivutravel.

Everyone in our company is working hard for only one goal, which is to ensure the highest level of service, luxury, and attention to detail from the minute you begin planning your trip, to the day you return home.

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1-on-1 Travel Consultant
After sending us an inquiry, one of our travel consultants will get back to you within 0.5~23.5 hrs. In the next few days, he/she will be working closely with you to formulate a customized tour plan, as well as providing professional suggestions based on your travel interests, time, and budget.

Beside, he/she will keep in contact with you during your entire tour in Vietnam and Indochina, continually checking if everything is going well as planned.

* How to proceed to book Vietnam and Indochina tour with you?
When you decide to book your Vietnam and Indochina holiday with us, please send us your full names (name on passport) for hotel and domestic flight reservations, and your international flight details in and out Vietnam/Indochina for airport transfers / pick up & see off.

* How to pay the deposit and the balance?
Deposit: When the booking is completely confirmed, we will send you confirmation details including confirmed itinerary, invoice, voucher then deposit request of about 30% of the total tour cost (can be less). You can pay by credit cards (via onepay gateway, pay online), make wire transfer, western union. The deposit is used to pay the flight tickets, hotels, train tickets in advance.

Balance: You can pay the rest 2 weeks before your arrival, or you can pay us on your arrival in Vietnam by credit cards, cash (AUD, USD, EUROS, VND...)

* How to enjoy the tour?
Our job is to make your holiday a memorable experience. To make sure you will have a great time, there are something that we should share;

When you request the tour: Please let us know your personal interests so our travel consultants will design and include in the itinerary, or take notes for the hotels, tour guide, restaurants...

Before you come: One week before your arrival. we always send our clients an email to update about the weather and climate, booking status, and remind you to prepare/check the documents, visa...for the holiday.

When on tour: The tour is fixed, but you can always discuss with us if you want to make it more flexible. For example, you want to make some changes in the itinerary, restaurant (meals), tour guide... please just let us know, we will do the best for you.

Tour guide: Please let us know what do you expect from your tour guides and we will arrange the right ones for you.

* Can you buy the international flight tickets for us?
Yes, we do. However, we advise you to buy the flight tickets in and out Vietnam from your end as it is always cheaper than if booked in here.

vivutravel vietnam tour

* Do you offer any discounts?
Yes, we offer discounts for;

- Family with kids and children < 12 years old
- Disable people
- Old people (> 65 years old)
- Second trip with us
- Big group

* How can I pay you the money?
1) Credit card; (secure online payment gateway via Onepay)
ONEPAY - ONLINE PAYMENT GATEWAY (VISA, MASTERCARD, AMEX & JCB ACCEPTED)

Like PayPal, OnePAY is a payment gateway but specialized in Vietnam where the PayPal has not yet reached. This is a perfect and the first payment processor which gains reputation among clients about its efficiency and timely friendly support.

OnePAY in cooperation with biggest bank in Vietnam - Vietcombank which has been implemented this service among many tour operators in Vietnam.

OnePAY is approved by MasterCard for this payment collection on the behalf of us. OnePAY uses SSL Verisign® over internet transaction under 3D-Secure program by respective creditcard companies so you are free from worries your card information disclosed. OnePAY payment portal also meets standards of international financial system such as PCI DSS of PCI Security Standards Council, 3D-Secure of Visa, MasterCard and JCB.

2) Wire transfer (bank transfer)
3) Cash
4) Western union
5) Combination

* Is there any charge if i change my travel plan such as travel dates, tour itinerary, hotels,...?
We are happy to work on your requests, and will not charge you any money. However, if it is too urgent and the date is too close, the hotels or airlines may chare you some money, in this case we will let you know.

* What is the latest time that I can make my reservation?
We suggest you make reservations at least one month before the departure date. If you decide to travel to Vietnam in May, September or October which is peak season, we recommend you make the reservations two months (at least one) before your departure date. Late reservations can not be guaranteed for the availability of domestic flights, hotel rooms, etc.

However, we DO accept late reservations, things are possible at Vivutravel

* What about Cancellation policy?
In case of cancellation, we will not impose any charges if we are not being charged and possible to get refund from our suppliers but if our suppliers apply charges for cancellation, you will have to pay those charges that apply. Cancellation policies vary, depending upon the type of service, the time of year, and the reason for cancellation. We will pass on to you all details of any cancellation policy with our transparent reply upon demand.

General cancellation charges that applied by travel services in Vietnam and Indochina.

- Domestic flights: 25% of the fares
- 3 star hotels, train tickets, no charge if you cancel 3-5 days before your arrival. (FIT)
- 4 star hotels, 7 - 10 days before your arrival (FIT)
- 5 stars hotelS, 10 - 15 days before your arrival (FIT)

However, in peak season, we may have to pay the hotels one month before your arrival to secure the booking, and in this case, the cancellation policy will be based on the hotels' cancellation plolicies.

* Can we get refund?
For the unused services, Vivutravel will refund you the money.

vietnam tour
* How do I get a visa?
Vietnam Visa - For those who would like to avoid the perhaps lengthening visa procedures with their local Vietnam's Embassies, the service of Vietnam Visa On Arrival is available for help. It is legitimated and supported by the Vietnamese Immigration Department. We recommend that you choose visa upon arrival, as picking up visa at the Vietnam int'l airport/border is quite simple, easy, no additional charges and no fail.

Steps to obtain Visa on arrival
a) Please provide the following information for us to apply for your visa.

1) Full name on passport
2) Passport number
3) Date of birth
4) Nationality
5) Date of arrival
6) Date of issue
7) Date of expire
8) Please make sure that your passport is still valid for 6 months

You can apply Vietnam visa online through our www.vietnamvisaprovider.com.

b) How long does it take?
It will take 2-3 days (Normal process), 01 day (Urgent process) to get the “Visa Approval Letter” which we will send you via mail. What you need is to print it out and take it along to get the stamp at airports/borders

c) Get the stamp
Upon arrival, you will need to fill in a certain form with your personal information, get the stamp and visa will be done. For this process, you will need to prepare 02 photos (4*6) and $25 USD each in cash which is stamping fee.

Download the form that you will need to fill your personal information at airport/border here

* Do our tour guides and drivers have meals with us?
The guide and the driver in each destination will dine at the same restaurant as yours. But, they will not join you unless you invite them.

* Where can I change our money into Vietnam currency?
We advise you to stop in any of a Vietnamese bank during the tour (Our tour guides will take you to the bank), you can change money at your hotel, but the exchange rate is not really good.

* Can I use credit cards in Vietnam?
Major credit cards such as Master Card, Visa, Diner's Card, American Express and JCB can be used to purchase goods in large shopping malls and stores in the big and medium cities, to pay for hotel rooms and for meals in some of the fancier restaurants, and to buy plane tickets with them.

Note: If you are to travel to those small cities or even remote rural areas, only cash in Dong can be used.

* Do I need to bring my medical record with me?
Yes, we suggest you take your medical record with you in case that you need it in the event of an emergency, and please also take with you your doctor's name, address and phone number, emergency contact name and phone number, and your insurance company's name, address and phone number.

* When I finish my tour in Vietnam, if I still have some local money, what can I do?
Upon leaving Vietnam, if you still have some local money, you can change them back to foreign currency with your passport and the exchange memos given by the banks or money exchange counters. So please keep those exchange memos well whenever you change money.

vivutravel travel consultant team

* Tipping
Tipping is not compulsory, but expected by your tour guide and driver.  We advise you to tip as below:

- US$10 - $15 per day for tour guide
- US$7 - US$10 per day for driver

Note:
- Tipping can be more or less or nothing that depends on how big is the group? And how do you enjoy our services?

- Other tipping for tuktuk, sampan boat, cyclo,... please check with your tour guide during the tour.

* Shopping
Vivutravel guarantees "no shopping tour", which means we protect you from the tourist shopping centers or traps. However, if you want to buy something, our travel consultants, tour guides will give you suggestions, advices and help you buy to avoid being overcharged.

Bargaining is a "Must" when buying something in Vietnam and Indochina.

Vivutravel believes that a good choice of accommodation will be the key factor for a successful holiday, and for many years of experience in tourism, we have created a list of the best hotels and resorts each destination that offer us both more benefits of competitive rates, early birds, guaranteed promotion and discounts with availability.

vietnam hotel

We pick the selected hotels for you as below:
Location: The hotels must be centrally – located, close to the main attractions and most convenient for you to enjoy your holiday.

Facility & Service Quality: Vivutravel only uses the hotels that are regularly and strictly inspected. The hotel must provide international standards and your every need is cared for by the hotel staff.

Variety in Choice: As Vivutravel offers different styles of tour such as honeymoon,, family, adventure, discovery, homestay,... so we will offer many styles and grades of hotels which are available for different budgets, tastes and culture backgrounds.

Hotel Information for planning your holiday and stay.
2 Stars - From US$35 - US$40:
We hardly use 2 star hotels for our clients but sometimes we have no choice if your trip is in the mountainous or remote areas. Basically, 2 star hotels will offer good size and clean guest rooms with AC, TV, hot water, shower and private bathrooms

3 Stars - From US$40 - US$80:
Offering basic needs for a comfortable stay, good size and clean guest rooms with Free access high speed Internet, Welcome baskets and drinking water, Telephone with international dialing, Electronic safe box in room, Hairdryer, Coffee and Tea, Wake-up service, AC, TV, hot water, shower and private bathrooms. On-site restaurants with breakfast included and lunch or dinner at your own pick up. A small fitness center, spa and swimming pool can be expected.

4 Stars - From from US$80 - US$130:
Offering a wide range of comfortable boutique hotels are available with shopping, dining and entertainment facilities nearby. Featuring quality service, fully furnished rooms, restaurants, fitness center with spa (and swimming pool in most cases), the hotels are expected to offer an above-average accommodation experience.

5 Stars - from US$130 - US$200 – US$ 300:
Offering an extensive range of facilities for an excellent accommodation experience. Multiple restaurants on site and a wide range of choice for buffet breakfast, good size of swimming pool, fitness center and concierge service round out the experience.

Tour guide and driver are Vivutravel's representatives and your travel companions during your travel in Vietnam and Indochina who take care of our travel services and make your holiday a memorable time. Understanding this, Vivutravel always selects the best tour guides and drivers for tours.

Private Guide & Transfer
Vivutravel's tour packages are private and tailor made so during your travel with us, you will have a private tour guide, private driver, and an air-conditioned vehicle escorting you at every destination you travel to. This will provide you with maximized personal care, security, and flexibility.

vivutravel tour guidevietnam tour guide

Tour Guide:
We do understand that a good tour guide will make your holiday a beautiful time and tour guides who work with us are well-paid, experienced with a university background, eager to exchange our culture, lifestyle, knowledge...with travelers, and have a great passion for their country and understand the personal touch.

Note: In Sapa or some mountainous areas, we may use local tour guides who come from the ethnic groups like H'Mong, or Red Dao as they know better than anyone else about their land, culture, customs and habits... and this is also the way that Vivutravel helps the local people a better life.

Vivutravel's requirements for a tour guide:
1 - Licensed at least for 4 years with working experience.

2 - Guiding does require more than just hanging out in the sun. Guides must be friendly and good with people, organized enough to keep groups or people on schedule, quick on their feet and ready for the inevitable snafus that arises.

3 - Must be an honest broker of their services and able to take criticism.

4 - Should be qualified at some level in health, health care or first aid.

5 - Able to relate to people from a wide range of cultures and backgrounds.

6 - Clear speech and good hearing.

7 - Must not be a alcoholic or No-alcohol during working time or anytime when on tour.

8 - Tour guide is a nurse to take care of visitors, a boss to keep the right itinerary, a teacher to give information, an ambassador to introduce our country, an entertainer

9 - Must be on time every time. Being late or delay is unacceptable.

10 - Check flight tickets, train tickets, meals, weather... to make sure things are in order and inform local office if any changes that might effect the tour.

11 - Solve problems with care when there is dissatisfy. Argument should be averted by courtesy.

12 - If any change of itinerary is needed for unexpected reasons, your private tour guides will be more than accommodating in suggesting alternatives to ensure that you always have a wonderful experience.

vivutravel driver and busvivutravel car

Transportation:
Vivutravel guarantees to offer the best means of transport during your holiday in Vietnam and Indochina. The safety, comfort and security of our customers come first. We use only the latest modern cars, vans, coaches and all our drivers are full time workers, government licensed in the tourism industry with at least 5 years driving experience. We are fully in control of our quality and service as we own our vehicles.

Vivutravel's requirements for a tour driver.
- Our drivers must be good drivers with at least 5 years of experience

- Our drivers must keep the vehicles clean,

- Our drivers are not allowed to hear cell-phone or smoke, chat, drink when driving.

- Our drivers must be friendly, helpful.

- Our drivers are not allowed to take you to shops unless you ask for.

- Your vehicle in each destination is air conditioned, insured, clean, and regularly maintained.

Tipping
Tipping is not compulsory, but expected by your tour guide and driver.  We advise you to tip as below:

- US$10 - $15 per day for tour guide
- US$7 - US$10 per day for driver

- Tipping can be more or less or nothing that depends on how big is the group? And how do you enjoy our services?

- Other tipping for tuktuk, sampan boat, cyclo,... please check with your tour guide during the tour.

Vivutravel believes that a good choice of accommodation will be the key factor for a successful holiday, and for many years of experience in tourism, we have created a list of the best hotels and resorts each destination that offer us both more benefits of competitive rates, early birds, guaranteed promotion and discounts with availability.

vietnam hotel

We pick the selected hotels for you as below:
Location: The hotels must be centrally – located, close to the main attractions and most convenient for you to enjoy your holiday.

Facility & Service Quality: Vivutravel only uses the hotels that are regularly and strictly inspected. The hotel must provide international standards and your every need is cared for by the hotel staff.

Variety in Choice: As Vivutravel offers different styles of tour such as honeymoon,, family, adventure, discovery, homestay,... so we will offer many styles and grades of hotels which are available for different budgets, tastes and culture backgrounds.

Hotel Information for planning your holiday and stay.
2 Stars - From US$35 - US$40:
We hardly use 2 star hotels for our clients but sometimes we have no choice if your trip is in the mountainous or remote areas. Basically, 2 star hotels will offer good size and clean guest rooms with AC, TV, hot water, shower and private bathrooms

3 Stars - From US$40 - US$80:
Offering basic needs for a comfortable stay, good size and clean guest rooms with Free access high speed Internet, Welcome baskets and drinking water, Telephone with international dialing, Electronic safe box in room, Hairdryer, Coffee and Tea, Wake-up service, AC, TV, hot water, shower and private bathrooms. On-site restaurants with breakfast included and lunch or dinner at your own pick up. A small fitness center, spa and swimming pool can be expected.

4 Stars - From from US$80 - US$130:
Offering a wide range of comfortable boutique hotels are available with shopping, dining and entertainment facilities nearby. Featuring quality service, fully furnished rooms, restaurants, fitness center with spa (and swimming pool in most cases), the hotels are expected to offer an above-average accommodation experience.

5 Stars - from US$130 - US$200 – US$ 300:
Offering an extensive range of facilities for an excellent accommodation experience. Multiple restaurants on site and a wide range of choice for buffet breakfast, good size of swimming pool, fitness center and concierge service round out the experience.

Indochina holiday to Vietnam, Laos, Cambodia, Myanmar, Thailand offers you some of the world's best food and it is really the highlight of your travel. Vivutravel tends to include meals where necessary and when special. Other meals are at your own choices.

vietnam travelvietnam holidays

Breakfast:
Breakfast is included at all hotels and is buffet breakfast with Asian and Western food.

Lunch
Lunches (if included) are usually set menu at handpicked local restaurant with comfortable dining environment where you can rest assure to taste the local flavor. All restaurants are carefully selected and highly recommended.

If allergic to some food
We suggest you to list any food or ingredients that you are allergic to and let our travel consultant know. Then your travel consultant will mark them in the guide’s itinerary, so that our reservation's team and tour guides in different cities can make some preparations and arrangements in advance.

Dinner
Dinners are only included if you stay overnight in a homestay, overnight on cruise in Halong Bay, Mekong Delta or at some special occasions such as welcome dinner, farewell dinner or on requested. So dinners are at your own choice and arrangement, but Vivutravel's tour guide will always give you good suggestions based on your preferences.

Your rate:
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This is private tour with a flexible schedule. There is no other traveler on the tour. You will have a private English speaking tour guide and a private air-conditioned vehicle in each destination. This is sample tour and can always be personalized to meet your personal needs and travel budget.

Planning the tour:
Prompt response in 0.5-10 hours
Supported by private travel consultant
Unlimited changes, no charge

Our guarantee:
Quality service and affordable price with added value
Use of excellent local guides
Use of well-selected hotels
Use of comfortable vehicles
Worry-free & one-stop service
Excellent customer care

Methods of payment:
Deposit 30% in advance after the tour is confirmed
Balance paid on arrival in cash, credit cards, traveler's cheque
Online and secure payment by bank transfer or credit cards