FIT06: Amazing Vietnam & Cambodia Family Holiday - 21 days from Saigon

Destinations: Ho Chi Minh - Cu Chi tunnels - Mekong delta - Siem Reap - Hoian - Hue - Hanoi - Sapa - Halong bay - Phu Quoc island

Highlights: Ho Chi Minh bustling city, Cu Chi tunnels, Mekong Delta, Siem Reap Angkor temples, Hoi An farming & fishing activities, amazing Bach Ma national park, Hanoi old streets with cyclo riding & water puppet show, Sapa trekking tours, Halong luxury cruise,  and Phu Quoc Beach Island

Amazing Vietnam & Cambodia Family Holiday in brief:

Day 1: Ho Chi Minh arrival
Day 2: Ho Chi Minh - Ben Tre - Ham Luong - HCM
Day 3: Ho Chi Minh - Cu Chi - flight to Siem reap
Day 4: Siem Reap - Angkor tour
Day 5: Siem Reap - Banteay Srei
Day 6: Siem reap - Tonle sap lake - flight to Danang
Day 7: Hoian - farming & fishing tour
Day 8: Hoian day free
Day 9: Hoian -drive to Hue
Day 10: Hue - Bach Ma national park
Day 11: Hue city - flight to Hanoi
Day 12: Hanoi city tour
Day 13: Hanoi - drive to Sapa
Day 14: sapa tour
Day 15: Sapa tour - drive back to Hanoi
Day 16: Hanoi - Halong bay
Day 17: Halong bay - Hanoi
Day 18: Hanoi - flight to Phu Quoc
Day 19 & 20 Phu Quoc days free
Day 21: Phu Quoc - flight to Ho Chi Minh - connect departure flight

Vietnam & Cambodia are good choices for planning your family tour as those areas are blessed with spectacular landscapes, unique culture and friend people. Your kids will surely get amazing experience that they will never forget.
Start the trip from Ho Chi Minh, your family will have a chance to learn about Vietnam history via historic sites in Ho Chi Minh city and Cu Chi tunnels. After that, your family will have a great experience in Mekong tour where you can see a lot of interesting activities from local people and enjoy the fabulous landscape. Cannot skip Cambodia because of its majestic and beautiful temples. Get back to Vietnam to visit Hue & Hoian ancient town where your kids have a chance to interact with local people in their farming, fishing activities and get the fresh air in Bach Ma national park. Discover Hanoi capital city, Sapa trekking and Halong bay will be the important part in your family tour and before take the flight back home you will have some relaxing day together in beautiful Phu Quoc beach island.

TOUR ITINERARY

Please contact us at info@vivutravel.com for booking and more information

  • Tour Class

  • 3 Star Hotel
  • 4 Star Hotel
  • 5 Star Hotel
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    High Season

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    (Jan 1 - Apr 30 & Oct 1 - Dec 31)

  • 3 Star HotelFrom $
  • 4 Star HotelFrom $
  • 5 Star HotelFrom $
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    Low season

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    (May 1 - Sep 9)

  • 3 Star HotelFrom $
  • 4 Star HotelFrom $
  • 5 Star HotelFrom $

Arrival Ho Chi Minh (Saigon)

Ho Chi Minh city, the first stop for your family Indochina tour. Arrive at Tan Son Nhat airport, welcome by our private Vietnam tour guide and driver and transfer to you hotel for check in. Ho Chi Minh, the most exciting city of Vietnam, a mecca of commerce, also a city with a chequered history and a rich culture, its pagodas, museums, public buildings, parks and boulevards make it one of the most delightful Vietnam Tours and cities to visit in Vietnam.

Free time at leisure. Overnight in Ho Chi Minh

Accommodation at:

Day 01

Ho Chi Minh - Mekong Delta - Ho Chi Minh ( Breakfast, Lunch)

Around 08:00 Tour guide pick you up in your hotel lobby, then driving 90Km (2hrs) to Ben Tre. The boat will cruise along the Ham Luong river (a branch of the Mekong) and stop off at various local workplaces including a brick works, a salt refinery, a coconut processing workshop and a mat weaving house.

The boat will then stop at a quiet village where you can have a short walk to experience real Delta village life, boarding your Xe Loi (a kind of motorized rickshaw) and stopping at a riverside restaurant for a delicious and filling lunch, featuring such local specialties as elephant-ear fish and river shrimp.

After lunch, it’s time to board a sampan for a relaxing trip along narrow canals. You will back to the river to board your boat. Then, we will head back to Ho Chi Minh. Overnight in Ho Chi Minh

Accommodation at:

Day 02

Ho Chi Minh - Cu Chi - flight to Siem Reap ( Breakfast)

After breakfast at hotel, our tour guide and drive will transfer you to visit Cu Chi Tunnels, an underground tunnel network constructed by Vietnamese resistance fighters during the long struggle for independence where you will understand more about the Vietnam War or American War, a must see Vietnam Tour for any tourists to learn about Vietnam past and present days.

Free time at leisure in Ho Chi Minh until our tour guide and driver come to hotel and transfer you to airport for your flight to Siem Reap.

Arrival Siem Reap, our local tour guide and driver are ready to pick you at the airport and transfer you to hotel for check in. Overnight in Siem Reap

Accommodation at:

Day 03

Siem Reap angkor tour ( Breakfast)

Today breakfast, then we will visit Angkor Thom beginning with the portal South Gate. Angkor Thom is located in the middle of Angkor. We also visit Bayon, Baphoun, elephant terrace and the Terrace of leper king, then visit Ta Prohm, the Jungle Temple.

Afternoon we will discovered the beautiful temple of Angkor Wat, classified as World Heritage by UNESCO, with its soaring towers and its extraordinary bas-reliefs. It is one of the most extraordinary monuments ever conceived by the human spirit, built in the 12th century in honour of Vishnu. Angkor Wat, formed a rectangle of 1500 metres by 1300, covers an area of almost 200 hectares to include the supervision of watersheds ditches 190 metres wide. Within these, the wall encloses an area of 1025 meters on 800, or 82 hectares is the largest monumental Group of Angkor.

Accommodation at:

Day 04

Siem Reap - banteay Srei ( Breakfast)

This morning after breakfast, we drive through the countryside to reach the magnificent Banteay Srei temple–the Citadel of women. This Hindu temple, dating back to the 10th century, has three central towers each decorated with superbly intricate carvings and reliefs of male and female divinities, Then on the way back we stop to visit the Cambodian Landmine museum and Rehabilitation Centre to get some more experiences about the past time in Cambodia during the civil war.

Afternoon we going to explore the Grand circuit as Preah Khan, Neak Pean, Ta som and Mebon temples. Overnight in Siem Reap.

Accommodation at:

Day 05

Riem Reap - Tonle sap lake - flight to Danang ( Breakfast)

This morning after breakfast at the hotel, we will enjoy Tonle Sap Lake, Asia’s largest inland lake also the biggest harvest fresh water fish in the world, which swells to ten times its normal size during the wet season; here we have a two-hours boat trip observing how local people go about their daily lives in the floating village, during the boat trip we stop to visit a bird garden and a fishing farm, and also see floating school and a local market will also prove a rewarding experience for today.

PM : we will have time to go shopping around the Old Market in the French quater area. Old Market has handicrafts local made, palm sugars as well as many other things from Cambodian products. Then transfer you to Siem Reap International Airport for departure flight to Danang. Arrival Danang, you will be welcome and transfer to Hoian ancient town. Free at leisure and overnight in Hoian.

Accommodation at:

Day 06

Hoian - farming & firshing tour ( Breakfast, Lunch)

Our Farming & Fishing Life Tour provides you with a close-up and intimate exposure to both the local farming and fishing communities. Accompanied by your tour guide, you commence the day leisurely cycling along country roads witnessing local Vietnamese rural life first hand, discovering all manner of photo opportunities - coming and visiting a beautiful organic vegetable village, watering and planting vegetable, hoeing a soil with local farmer, riding a water buffalo in a rice paddy field; seeing ducks swimming along the rice farm or farmers tending their crops. The photo opportunities are endless.

Tour guide meets you at your hotel and cycle to a local farming village traveling along picturesque country roads.

Share in the daily work life of local farmers – hoeing and a soil, watering veggie at an organic herb garden, riding water buffalo in the field and enjoy the freshest air of the countryside beauty.

Board and cruise to the mouth of the river where it meets the Cua Dai Sea. Learn and try your hand at local traditional fishing techniques using round and cast nets. Learn to paddle the strange and unique Vietnamese bamboo basket boats.

Explore the now tranquil coconut-palm flanked waterways of a past war and hear of the extreme conditions endured by soldiers on both sides

Back on-board our Hoi An boat, enjoy lunch and cold beer or soft drink Return to hotel by car and overnight in Hoi An.

Accommodation at:

Day 07

Hoian day free (Breakfast)

Free day to discover Hoian ancient town by your own. Overnight in Hoian

Accommodation at:

Day 08

Hoian -drive to Hue (Breakfast)

After breakfast, leave Hoi An for Hue, the last imperial capital of Vietnam, well-known for magnificent architecture, pagodas and royal tombs laid in small villages and surrounding hills and one of the most popular cities for all the Vietnam Tours. En route have a look at the famous Danang Beach and visit Cham Museum which contains the finest collection of Cham sculpture in the world.

Upon your arrival at Hue city, free at leisure and overnight in Hue,/p>

Accommodation at:

Day 09

Hue - Bach Ma national park ( Breakfast, lunch)

Departing from Hotel in Hue at 7:30 – 8:00, we transfer you to Back Ma national park about 60 km to the south of Hue city. Traveling along the National highway 1A, you will have chance to enjoy the beautiful landscape of rice fields, mountain scenery and bamboo forest.

On arrival Bach Ma national park centre, we will transfer you to the summit of the mountain on the distance of 20 km more. Arrival the summit , we will visit Hai Vong Dai by trekking there and enjoy the panorama of Lang Co beach, Cau Hai lagoon with spectacular sights. In Bach Ma park, you have chance to see the flower garden then have lunch in the restaurant.

After lunch time, we continue trekking through the forest on path to reach Five Lake where you can swim and enjoy the fresh and cool air. After that, you will continue trekking ahead to visit Do Quyen waterfall. Trek up and down about 700 steps on foot to admire the whole fall as silver water running from the height, this is a must –see in Bach Ma national park. After walk along the path to reach the road, we will get back to Hue for relax. Overnight in Hue

Accommodation at:

Day 10

Hue - flight to Hanoi ( Breakfast)

Free time at leisure until our tour guide and driver transfer you to airport for the short flight to Hanoi. Hanoi is well-known for its beautiful lakes with the image of local Tai Chi in the early morning, tree-line boulevards, funny street vendors & special street food cuisine. If you have chance to stay in Hanoi at the weekend, it is worth to join the interesting night market near Hoan Kiem Lake, featured with walking streets, beautiful red lanterns, local street foods and Vietnamese style souvenirs. Overnight in Hanoi.

Accommodation at:

Day 11

Hanoi city tour ( Breakfast, Lunch)

Today, we enjoy a full day city tour of this charming capital city including the mausoleum of the nation's founder Ho Chi Minh (close on Monday & Friday), the Presidential Palace, the Ho Chi Minh's house on stilts, the One Pillar Pagoda, the Temple of Literature, the impressive Ethnologic Museum (or Museum of Fine Arts, Army Museum, History Museum, Woman Museum, Hoa Lo Prison), the beautiful West Lake, the Tran Vu Pagoda, the peaceful lake of the Restored Sword.

Late afternoon we take a cyclo tour for a short excursion through the bustling old quarter streets named after the specific goods once offered for sale at these places. Enjoy a fantastic traditional water puppet show. Overnight in Hanoi

Accommodation at:

Day 12

Hanoi - drive to Sapa ( Breakfast, Lunch)

08:30 Pick up at your hotel and take a smooth drive on new national highway to Sapa, passing beautiful sceneries on both sides of the road including countryside areas, rice fields and mountains.

14:30 Arrive at your hotel in Sapa, check-in your hotel and take a short rest.

16:00 Take a glimpse of Sapa town and you will have chance to see Sapa Stone Church and old streets.

Have dinner at a local restaurant (on your own) and overnight in Sapa.

Accommodation at:

Day 13

sapa tour (Breakfast, Lunch)

09:00: The local tour guide will come to meet you at your hotel, she will introduce about the trip via the map and then we start doing one day trek to Sa Seng, Hang Da and Hau Thao villages where will give you a special atmosphere of peaceful villages in the mountain, those are visited by fewer tourists than the other villages.

Our driver and tour guide will lead you from Sapa centre to the new road to discover Sapa market and meet the different hill tribes are trading here. After one hour visiting market, we continue our trip by driving to Sa Seng where we start trekking up hill. Along the way, you will have a great chance to view and enjoy the amazing scenery of Chapa vallay with its mountain side, river, terraced rice fields and villages located close together.

Keep walking to Hang Da, a small but very beautiful village of Black Hmong people where you can stop to visit and hear your tour guide introduce more about their traditional culture and custom. Then you will be better understanding the culture of different minorities in Sapa.

Have picnic lunch in a small port where you can view the wonderful rice paddy . After lunch time, we continue walking to Hau Thao, from this place you have a chance to see the panorama view of Muong Hoa valley and Hoang Lien Son mountain range. Our private van is ready to transfer you back to Sapa

Accommodation at:

Day 14

Sapa market - drive back to Hanoi ( Breakfast, Lunch)

The markets in the Northern Vietnam are always the colorful meeting places for the hill tribes, spotlight for any Sapa Tours and of course, your unique Vietnam Tours experience. Minority people come down from the mountains to sell their products, or just for catching up on the latest news, gossip, drinking away troubles or seeking for lover. In the morning, drive to visit one of the areas weekly markets;

Market days:

Can Cau Market - Saturdays

Bac Ha Market or Muong Hum Market or Muong Khuong Market - Sundays

Cao Son Market - Wednesdays

Lung Khau Nhin Market - Thursdays

Coc Ly Market - Tuesdays

In the afternoon, drive back to Hanoi for overnight.

Accommodation at:

Day 15

Hanoi - Halong bay ( Breakfast, Lunch, Dinner)

We start at 8.00 A.M for the 3 hour drive (170 km) through the Red River Delta, which offers plenty of chances for taking photos of Vietnamese farmers tilling the vast green paddy fields. At half way, we'll have a visit to a handicraft workshop with fine clothes, embroidered paintings, stone statuettes and all kinds of gems mined in Vietnam such as star rubies or sapphires... Our destination is the World Heritage Site of Ha Long Bay. The bay offers some 3000 mountain islands and islets towering in the Gulf of Tonkin in the East Vietnam Sea.

Upon arrival, you'll be welcomed on board our luxury junk and treated with wine and fresh local seafood. As our junk gliding further into the tranquility of Ha Long Bay amid the towering mountain cliffs and on the emerald green water, you'll have relaxing time combining the fine tastes of the wine and the freshness of Ha Long Bay. During the cruise, we'll stop some times for visiting the amazing Sung Sot cave and the Ti Top white sand beach before anchoring for the night. Overnight on board the junk in the wild of Halong Bay.

Accommodation at:

Day 16

Halong bay – Hanoi ( Breakfast)

It is said that your Vietnam family vacation will not be complete without a tour to Halong Bay and spending one night on romantic Halong Cruise. People describe Halong Bay as majestic and mysterious, inspiring and imperious and words alone cannot do justice to the natural wonder that is Halong Bay, a priceless collection of unfinished sculptures hewn from the hand of nature.

After breakfast, we'll take a little sampan to visit a secret lagoon of Ha Long Bay while the surrounding mountains are just waking up. After that our cruise takes us further into the Bay of Bai Tu Long traveling past the Human Head Island, the Turtle Island, and the Duck Islet... to the studio site where the famous Indochine film was shot. Around noon, our junk travels back to the harbor, pick up and drive back to Hanoi.

Overnight in Hanoi.

Accommodation at:

Day 17

Hanoi - flight to Phu Quoc

After breakfast, we will transfer you to airport to get the morning flight to Phu quc island. Arrival Phu Quoc, the driver will pick you up and transfer you to resort for check in. Overnight in Phu Quoc island

Accommodation at:

Day 18

Phu Quoc day free ( Breakfast)

One of Vietnam’s star attractions, mountainous and forested Phu Quoc is a splendid tropical getaway set with soft secluded beaches, the water a thousand different shades of turquoise. Stunning sunsets, thunderclouds heaped on the horizon. Palm trees protruding perpendicular over the gentle waves. That's Phu Quoc island and paradise for Vietnam beach lovers and great place to end your amazing Vietnam Holiday. Days free at leisure. Overnight in a Phu Quoc hotel.

Accommodation at:

Day 19

Phu Quoc day free ( Breakfast)

Free time at leisure and relax on the beautiful beach. Overnight in Phu Quoc

Accommodation at:

Day 20

Phu Quoc - flight to Ho Chi Minh - connect departure flight ( Breakfast)

Phu Quoc - flight to Ho Chi Minh - connect departure flight

Accommodation at:

Day 21

Inclusion:

  • 04 Economy flight tickets: Ho Chi Minh –Siem Reap, Siem Reap – Hanoi, Can Tho - Phu Quoc, Phu Quoc Island – Ho Chi Minh City
  • Private transportation as program
  • Hotel accommodation as indicated (Check-in time: 14:00, Check-out time: 12:00)
  • All entrance fees & boat trips to indicated sights
  • English speaking guides
  • Meals as mentioned
  • Visa approval letter to Vietnam (Except for $25 usd per person as stamping fee at the airport)

Exclusion:

  • Other flights
  • Early check-in & late check-out
  • Tips
  • Drinks
  • Personal expenses
  • Insurance

ABOUT VIVUTRAVEL
Vivutravel is a local, trustworthy and professional Vietnam tour operator, offering a wide range of Vietnam and Indochina tour packages to the most exciting destinations at most competitive price. Our Business License Number is 0104000493 and our International Tour Operator License Number is 01 – 258. We are very pleased to be a member of Vietnam Administration of Tourism with financial guarantee – a deposit of 1.000,000,000 million Vietnam Dong (US$ 50,000) in a bank of Vietnam. Besides that, we are also official members of;

Pata http://www.patamanager.org/Members/8088
Asta http://www.travelsense.org/vivutravel
Tripadvisor http://www.tripadvisor.com/vivutravel

vivutravel team in hanoi

Are you planning your Vietnam Holiday, but not sure how to arrange the trip? Getting lost in many tour options? Being sick of searching...? Just leave your troubles behind to read our Vietnam travel guides and send us your requests. Your private travel consultant at Vivutravel will help you design a perfectly suggested tour itinerary and quote which are tailor made to suit your wishes and budget.

* How to plan my Vietnam tour with you?
1. Send us an inquiry by submitting one of our online tour inquiry forms (Click). Tell us as much information as possible. For examples;

- Please tell us how many people will be traveling with you?

- Please tell us your preferred hotels, level of hotel (3, 4 or 5 stars), type of hotel, type of room...

- Please tell us your type of travel, length of travel and activities that you are interested in. For example; Family with kids, Couple's vacation, Honeymoon, Friends, Shopping, Sightseeing, Leisure and Relaxing, Cuisine & Cooking, Kayaking, Caves & Grottoes, Fishing, Swimming, Hiking, Minority, Adventure & Discovery...

- Please tell us where and what you want to visit. If you do not know much about Vietnam and Indochina, just give us your travel plan and ideas and we will create a suggested tour for you.

- Most of our tour guide are English speaking tour guides, but if you want another language like French, Spanish, Italian, Russian, Chinese... we can always arrange. Please tell us what you do you expect from your guides, for example; you want a guide with sense of humor? Good knowledge in history & culture? Male/Female guide? Talkative/untalkative? Young/Old guide?

- Please advise if you want breakfast included only or also lunch and dinner. Please let us know if you are a vegetarian, the food you can eat or can't? If you want local food in local restaurants or western food in tourist restaurant...? Actually, you do not have to send us all information, but the more we know, the better we plan your holiday.

2. After having received your inquiry, one of our professional Vietnam travel consultants will email and give you a proposal.

3. If you accept the proposal (you may modify it till you are satisfied with it), we will calculate the tour cost and send you the tour price. If you accept it, please confirm that you would like to book it.

* How Travel Experts at Vivutravel Service you?
"Highest Standards of Quality and Honesty" is the core value of each specialized team at Vivutravel.

Everyone in our company is working hard for only one goal, which is to ensure the highest level of service, luxury, and attention to detail from the minute you begin planning your trip, to the day you return home.

vietnam tour

1-on-1 Travel Consultant
After sending us an inquiry, one of our travel consultants will get back to you within 0.5~23.5 hrs. In the next few days, he/she will be working closely with you to formulate a customized tour plan, as well as providing professional suggestions based on your travel interests, time, and budget.

Beside, he/she will keep in contact with you during your entire tour in Vietnam and Indochina, continually checking if everything is going well as planned.

* How to proceed to book Vietnam and Indochina tour with you?
When you decide to book your Vietnam and Indochina holiday with us, please send us your full names (name on passport) for hotel and domestic flight reservations, and your international flight details in and out Vietnam/Indochina for airport transfers / pick up & see off.

* How to pay the deposit and the balance?
Deposit: When the booking is completely confirmed, we will send you confirmation details including confirmed itinerary, invoice, voucher then deposit request of about 30% of the total tour cost (can be less). You can pay by credit cards (via onepay gateway, pay online), make wire transfer, western union. The deposit is used to pay the flight tickets, hotels, train tickets in advance.

Balance: You can pay the rest 2 weeks before your arrival, or you can pay us on your arrival in Vietnam by credit cards, cash (AUD, USD, EUROS, VND...)

* How to enjoy the tour?
Our job is to make your holiday a memorable experience. To make sure you will have a great time, there are something that we should share;

When you request the tour: Please let us know your personal interests so our travel consultants will design and include in the itinerary, or take notes for the hotels, tour guide, restaurants...

Before you come: One week before your arrival. we always send our clients an email to update about the weather and climate, booking status, and remind you to prepare/check the documents, visa...for the holiday.

When on tour: The tour is fixed, but you can always discuss with us if you want to make it more flexible. For example, you want to make some changes in the itinerary, restaurant (meals), tour guide... please just let us know, we will do the best for you.

Tour guide: Please let us know what do you expect from your tour guides and we will arrange the right ones for you.

* Can you buy the international flight tickets for us?
Yes, we do. However, we advise you to buy the flight tickets in and out Vietnam from your end as it is always cheaper than if booked in here.

vivutravel vietnam tour

* Do you offer any discounts?
Yes, we offer discounts for;

- Family with kids and children < 12 years old
- Disable people
- Old people (> 65 years old)
- Second trip with us
- Big group

* How can I pay you the money?
1) Credit card; (secure online payment gateway via Onepay)
ONEPAY - ONLINE PAYMENT GATEWAY (VISA, MASTERCARD, AMEX & JCB ACCEPTED)

Like PayPal, OnePAY is a payment gateway but specialized in Vietnam where the PayPal has not yet reached. This is a perfect and the first payment processor which gains reputation among clients about its efficiency and timely friendly support.

OnePAY in cooperation with biggest bank in Vietnam - Vietcombank which has been implemented this service among many tour operators in Vietnam.

OnePAY is approved by MasterCard for this payment collection on the behalf of us. OnePAY uses SSL Verisign® over internet transaction under 3D-Secure program by respective creditcard companies so you are free from worries your card information disclosed. OnePAY payment portal also meets standards of international financial system such as PCI DSS of PCI Security Standards Council, 3D-Secure of Visa, MasterCard and JCB.

2) Wire transfer (bank transfer)
3) Cash
4) Western union
5) Combination

* Is there any charge if i change my travel plan such as travel dates, tour itinerary, hotels,...?
We are happy to work on your requests, and will not charge you any money. However, if it is too urgent and the date is too close, the hotels or airlines may chare you some money, in this case we will let you know.

* What is the latest time that I can make my reservation?
We suggest you make reservations at least one month before the departure date. If you decide to travel to Vietnam in May, September or October which is peak season, we recommend you make the reservations two months (at least one) before your departure date. Late reservations can not be guaranteed for the availability of domestic flights, hotel rooms, etc.

However, we DO accept late reservations, things are possible at Vivutravel

* What about Cancellation policy?
In case of cancellation, we will not impose any charges if we are not being charged and possible to get refund from our suppliers but if our suppliers apply charges for cancellation, you will have to pay those charges that apply. Cancellation policies vary, depending upon the type of service, the time of year, and the reason for cancellation. We will pass on to you all details of any cancellation policy with our transparent reply upon demand.

General cancellation charges that applied by travel services in Vietnam and Indochina.

- Domestic flights: 25% of the fares
- 3 star hotels, train tickets, no charge if you cancel 3-5 days before your arrival. (FIT)
- 4 star hotels, 7 - 10 days before your arrival (FIT)
- 5 stars hotelS, 10 - 15 days before your arrival (FIT)

However, in peak season, we may have to pay the hotels one month before your arrival to secure the booking, and in this case, the cancellation policy will be based on the hotels' cancellation plolicies.

* Can we get refund?
For the unused services, Vivutravel will refund you the money.

vietnam tour
* How do I get a visa?
Vietnam Visa - For those who would like to avoid the perhaps lengthening visa procedures with their local Vietnam's Embassies, the service of Vietnam Visa On Arrival is available for help. It is legitimated and supported by the Vietnamese Immigration Department. We recommend that you choose visa upon arrival, as picking up visa at the Vietnam int'l airport/border is quite simple, easy, no additional charges and no fail.

Steps to obtain Visa on arrival
a) Please provide the following information for us to apply for your visa.

1) Full name on passport
2) Passport number
3) Date of birth
4) Nationality
5) Date of arrival
6) Date of issue
7) Date of expire
8) Please make sure that your passport is still valid for 6 months

You can apply Vietnam visa online through our www.vietnamvisaprovider.com.

b) How long does it take?
It will take 2-3 days (Normal process), 01 day (Urgent process) to get the “Visa Approval Letter” which we will send you via mail. What you need is to print it out and take it along to get the stamp at airports/borders

c) Get the stamp
Upon arrival, you will need to fill in a certain form with your personal information, get the stamp and visa will be done. For this process, you will need to prepare 02 photos (4*6) and $25 USD each in cash which is stamping fee.

Download the form that you will need to fill your personal information at airport/border here

* Do our tour guides and drivers have meals with us?
The guide and the driver in each destination will dine at the same restaurant as yours. But, they will not join you unless you invite them.

* Where can I change our money into Vietnam currency?
We advise you to stop in any of a Vietnamese bank during the tour (Our tour guides will take you to the bank), you can change money at your hotel, but the exchange rate is not really good.

* Can I use credit cards in Vietnam?
Major credit cards such as Master Card, Visa, Diner's Card, American Express and JCB can be used to purchase goods in large shopping malls and stores in the big and medium cities, to pay for hotel rooms and for meals in some of the fancier restaurants, and to buy plane tickets with them.

Note: If you are to travel to those small cities or even remote rural areas, only cash in Dong can be used.

* Do I need to bring my medical record with me?
Yes, we suggest you take your medical record with you in case that you need it in the event of an emergency, and please also take with you your doctor's name, address and phone number, emergency contact name and phone number, and your insurance company's name, address and phone number.

* When I finish my tour in Vietnam, if I still have some local money, what can I do?
Upon leaving Vietnam, if you still have some local money, you can change them back to foreign currency with your passport and the exchange memos given by the banks or money exchange counters. So please keep those exchange memos well whenever you change money.

vivutravel travel consultant team

* Tipping
Tipping is not compulsory, but expected by your tour guide and driver.  We advise you to tip as below:

- US$10 - $15 per day for tour guide
- US$7 - US$10 per day for driver

Note:
- Tipping can be more or less or nothing that depends on how big is the group? And how do you enjoy our services?

- Other tipping for tuktuk, sampan boat, cyclo,... please check with your tour guide during the tour.

* Shopping
Vivutravel guarantees "no shopping tour", which means we protect you from the tourist shopping centers or traps. However, if you want to buy something, our travel consultants, tour guides will give you suggestions, advices and help you buy to avoid being overcharged.

Bargaining is a "Must" when buying something in Vietnam and Indochina.

Vivutravel believes that a good choice of accommodation will be the key factor for a successful holiday, and for many years of experience in tourism, we have created a list of the best hotels and resorts each destination that offer us both more benefits of competitive rates, early birds, guaranteed promotion and discounts with availability.

vietnam hotel

We pick the selected hotels for you as below:
Location: The hotels must be centrally – located, close to the main attractions and most convenient for you to enjoy your holiday.

Facility & Service Quality: Vivutravel only uses the hotels that are regularly and strictly inspected. The hotel must provide international standards and your every need is cared for by the hotel staff.

Variety in Choice: As Vivutravel offers different styles of tour such as honeymoon,, family, adventure, discovery, homestay,... so we will offer many styles and grades of hotels which are available for different budgets, tastes and culture backgrounds.

Hotel Information for planning your holiday and stay.
2 Stars - From US$35 - US$40:
We hardly use 2 star hotels for our clients but sometimes we have no choice if your trip is in the mountainous or remote areas. Basically, 2 star hotels will offer good size and clean guest rooms with AC, TV, hot water, shower and private bathrooms

3 Stars - From US$40 - US$80:
Offering basic needs for a comfortable stay, good size and clean guest rooms with Free access high speed Internet, Welcome baskets and drinking water, Telephone with international dialing, Electronic safe box in room, Hairdryer, Coffee and Tea, Wake-up service, AC, TV, hot water, shower and private bathrooms. On-site restaurants with breakfast included and lunch or dinner at your own pick up. A small fitness center, spa and swimming pool can be expected.

4 Stars - From from US$80 - US$130:
Offering a wide range of comfortable boutique hotels are available with shopping, dining and entertainment facilities nearby. Featuring quality service, fully furnished rooms, restaurants, fitness center with spa (and swimming pool in most cases), the hotels are expected to offer an above-average accommodation experience.

5 Stars - from US$130 - US$200 – US$ 300:
Offering an extensive range of facilities for an excellent accommodation experience. Multiple restaurants on site and a wide range of choice for buffet breakfast, good size of swimming pool, fitness center and concierge service round out the experience.

Tour guide and driver are Vivutravel's representatives and your travel companions during your travel in Vietnam and Indochina who take care of our travel services and make your holiday a memorable time. Understanding this, Vivutravel always selects the best tour guides and drivers for tours.

Private Guide & Transfer
Vivutravel's tour packages are private and tailor made so during your travel with us, you will have a private tour guide, private driver, and an air-conditioned vehicle escorting you at every destination you travel to. This will provide you with maximized personal care, security, and flexibility.

vivutravel tour guidevietnam tour guide

Tour Guide:
We do understand that a good tour guide will make your holiday a beautiful time and tour guides who work with us are well-paid, experienced with a university background, eager to exchange our culture, lifestyle, knowledge...with travelers, and have a great passion for their country and understand the personal touch.

Note: In Sapa or some mountainous areas, we may use local tour guides who come from the ethnic groups like H'Mong, or Red Dao as they know better than anyone else about their land, culture, customs and habits... and this is also the way that Vivutravel helps the local people a better life.

Vivutravel's requirements for a tour guide:
1 - Licensed at least for 4 years with working experience.

2 - Guiding does require more than just hanging out in the sun. Guides must be friendly and good with people, organized enough to keep groups or people on schedule, quick on their feet and ready for the inevitable snafus that arises.

3 - Must be an honest broker of their services and able to take criticism.

4 - Should be qualified at some level in health, health care or first aid.

5 - Able to relate to people from a wide range of cultures and backgrounds.

6 - Clear speech and good hearing.

7 - Must not be a alcoholic or No-alcohol during working time or anytime when on tour.

8 - Tour guide is a nurse to take care of visitors, a boss to keep the right itinerary, a teacher to give information, an ambassador to introduce our country, an entertainer

9 - Must be on time every time. Being late or delay is unacceptable.

10 - Check flight tickets, train tickets, meals, weather... to make sure things are in order and inform local office if any changes that might effect the tour.

11 - Solve problems with care when there is dissatisfy. Argument should be averted by courtesy.

12 - If any change of itinerary is needed for unexpected reasons, your private tour guides will be more than accommodating in suggesting alternatives to ensure that you always have a wonderful experience.

vivutravel driver and busvivutravel car

Transportation:
Vivutravel guarantees to offer the best means of transport during your holiday in Vietnam and Indochina. The safety, comfort and security of our customers come first. We use only the latest modern cars, vans, coaches and all our drivers are full time workers, government licensed in the tourism industry with at least 5 years driving experience. We are fully in control of our quality and service as we own our vehicles.

Vivutravel's requirements for a tour driver.
- Our drivers must be good drivers with at least 5 years of experience

- Our drivers must keep the vehicles clean,

- Our drivers are not allowed to hear cell-phone or smoke, chat, drink when driving.

- Our drivers must be friendly, helpful.

- Our drivers are not allowed to take you to shops unless you ask for.

- Your vehicle in each destination is air conditioned, insured, clean, and regularly maintained.

Tipping
Tipping is not compulsory, but expected by your tour guide and driver.  We advise you to tip as below:

- US$10 - $15 per day for tour guide
- US$7 - US$10 per day for driver

- Tipping can be more or less or nothing that depends on how big is the group? And how do you enjoy our services?

- Other tipping for tuktuk, sampan boat, cyclo,... please check with your tour guide during the tour.

Vivutravel believes that a good choice of accommodation will be the key factor for a successful holiday, and for many years of experience in tourism, we have created a list of the best hotels and resorts each destination that offer us both more benefits of competitive rates, early birds, guaranteed promotion and discounts with availability.

vietnam hotel

We pick the selected hotels for you as below:
Location: The hotels must be centrally – located, close to the main attractions and most convenient for you to enjoy your holiday.

Facility & Service Quality: Vivutravel only uses the hotels that are regularly and strictly inspected. The hotel must provide international standards and your every need is cared for by the hotel staff.

Variety in Choice: As Vivutravel offers different styles of tour such as honeymoon,, family, adventure, discovery, homestay,... so we will offer many styles and grades of hotels which are available for different budgets, tastes and culture backgrounds.

Hotel Information for planning your holiday and stay.
2 Stars - From US$35 - US$40:
We hardly use 2 star hotels for our clients but sometimes we have no choice if your trip is in the mountainous or remote areas. Basically, 2 star hotels will offer good size and clean guest rooms with AC, TV, hot water, shower and private bathrooms

3 Stars - From US$40 - US$80:
Offering basic needs for a comfortable stay, good size and clean guest rooms with Free access high speed Internet, Welcome baskets and drinking water, Telephone with international dialing, Electronic safe box in room, Hairdryer, Coffee and Tea, Wake-up service, AC, TV, hot water, shower and private bathrooms. On-site restaurants with breakfast included and lunch or dinner at your own pick up. A small fitness center, spa and swimming pool can be expected.

4 Stars - From from US$80 - US$130:
Offering a wide range of comfortable boutique hotels are available with shopping, dining and entertainment facilities nearby. Featuring quality service, fully furnished rooms, restaurants, fitness center with spa (and swimming pool in most cases), the hotels are expected to offer an above-average accommodation experience.

5 Stars - from US$130 - US$200 – US$ 300:
Offering an extensive range of facilities for an excellent accommodation experience. Multiple restaurants on site and a wide range of choice for buffet breakfast, good size of swimming pool, fitness center and concierge service round out the experience.

Indochina holiday to Vietnam, Laos, Cambodia, Myanmar, Thailand offers you some of the world's best food and it is really the highlight of your travel. Vivutravel tends to include meals where necessary and when special. Other meals are at your own choices.

vietnam travelvietnam holidays

Breakfast:
Breakfast is included at all hotels and is buffet breakfast with Asian and Western food.

Lunch
Lunches (if included) are usually set menu at handpicked local restaurant with comfortable dining environment where you can rest assure to taste the local flavor. All restaurants are carefully selected and highly recommended.

If allergic to some food
We suggest you to list any food or ingredients that you are allergic to and let our travel consultant know. Then your travel consultant will mark them in the guide’s itinerary, so that our reservation's team and tour guides in different cities can make some preparations and arrangements in advance.

Dinner
Dinners are only included if you stay overnight in a homestay, overnight on cruise in Halong Bay, Mekong Delta or at some special occasions such as welcome dinner, farewell dinner or on requested. So dinners are at your own choice and arrangement, but Vivutravel's tour guide will always give you good suggestions based on your preferences.

Your rate:
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This is private tour with a flexible schedule. There is no other traveler on the tour. You will have a private English speaking tour guide and a private air-conditioned vehicle in each destination. This is sample tour and can always be personalized to meet your personal needs and travel budget.

Planning the tour:
Prompt response in 0.5-10 hours
Supported by private travel consultant
Unlimited changes, no charge

Our guarantee:
Quality service and affordable price with added value
Use of excellent local guides
Use of well-selected hotels
Use of comfortable vehicles
Worry-free & one-stop service
Excellent customer care

Methods of payment:
Deposit 30% in advance after the tour is confirmed
Balance paid on arrival in cash, credit cards, traveler's cheque
Online and secure payment by bank transfer or credit cards