Destinations: Ho Chi Minh – Can Gio eco forest - Mekong Delta - Chau Doc - Phnom Penh - Siem Reap - Hanoi - Sapa - Halong Bay - Hue - Hoi An - Da Lat - Mui Ne
Highlights: Ho Chi Minh bustling city, Can Gio eco forest, Mekong Delta, Phnom Penh, Siem Reap Angkor temples, Hanoi old streets, Sapa trekking tours, Halong luxury cruise, Dalat romantic city, Phan Thiet/Mui Ne beach
Grand Vietnam & Cambodia Family Tour in brief:
Day 1: Ho Chi Minh City (Saigon) Arrival
Day 2: Ho Chi Minh City Tour
Day 3: Ho Chi Minh City –Can Gio eco tour
Day 4: Ho Chi Minh City – Mekong Delta
Day 5: Can Tho – Cai Rang floating market – drive to Chau Doc
Day 6: Chau Doc – Phnom Penh
Day 7: Phnom Penh – Flight to Siem Reap
Day 8: Siem Reap – Angkor Thom – Angkor Wat
Day 9: Siem Reap – Banteay Srei
Day 10: Siem Reap – Tonle Sap Lake – Flight to Hanoi
Day 11: Hanoi City Tour
Day 12: Hanoi – drive to Sapa
Day 13: Sapa – Lao Chai – Ta Van – Sapa
Day 14: Sapa – Silver Waterfall – Ta Phin Village
Day 15: Sapa – drive back to Hanoi
Day 16: Hanoi – Halong Cruise
Day 17: Halong Bay Cruise – Hanoi – flight to Hue
Day 18: Hue City tour
Day 19: Hue – Hoi An
Day 20: Hoi An Farming Tour
Day 21: Hoi An cooking class (Half Day)
Day 22: Hoi An – Flight to Da Lat
Day 23: Dalat city tour
Day 24: Dalat – drive to Mui Ne
Day 25: Mui Ne beach
Day 26: Mui Ne Beach
Day 27: Mui Ne Beach
Day 28: Mui Ne – drive to Ho Chi Minh airport for departure flight
Grand Vietnam and Cambodia family tour offers diversified destinations and activities from mountain to sea, from trekking to relaxing. This Indochina trip will bring unique experience to your kids as they will see real local life in every destination. Start your fabulous trip from Ho Chi Minh your kids will have a great chance to enjoy Can Gio eco trip where they can play with monkey, saltwater crocodiles, wild cats, otters, pythons, deer etc then continue the trip to Mekong Delta. In this area, your kids will discover the daily life of local people, take the interesting rowing boat to the floating markets which you just can see in Vietnam. Discover majestic temples in Cambodia will be the best before get back to Hanoi and take a stunning trip to Sapa to enjoy and explore the colorful hill tribe and beautiful terraced fields. Drive back to Halong to relax one night in Halong luxury cruise then take the flight to discover the ancient capital and Hoian ancient town before enjoy a day at Dalat romantic city. Drive to one of the most beautiful sandy beach in Mui Ne where your family have time relaxing together before back home.
TOUR ITINERARY
Please contact us at info@vivutravel.com for booking and more information
NOTE: The above tour prices are estimated per person & applied for group of 2 persons! Depending on your favorite hotels, traveling dates & group sizes, the tour prices will be updated! Please contact us at info@vivutravel.com for further information!
Today we will start a Ho Chi Minh City tour visiting the Thien Hau Temple, followed by the lively Binh Tay Market. As one of the spotlights for any Vietnam tours, Ho Chi Minh City lures worldwide Vietnam tour makers with its passion and magic. Have lunch in a local restaurant.
After lunch, visit the War Remnants or History Museum and the former Presidential Palace. From there, the Notre Dame Cathedral, Old Saigon Post Office, Dong Khoi Street (formerly Rue Catinat), Continental Hotel, Opera House and City Hall are all within walking distance and absolutely nice choices for a free stroll. Stay overnight in a Ho Chi Minh hotel
7h30AM: we pick you up at your hotel start to Can Gio, cross the Nha Be River on the Binh Khanh Ferry. About 50 km southeast of Ho Chi Minh City, the Can Gio Forest was recognized as the first mangrove biosphere reserve in Vietnam by UNESCO in 2000. Covering an area of 75,740 ha, this area is a lively world of diverse flora and fauna which has inspired biologists and nature lovers alike.
Visiting Can Gio Museum. The exhibits show the biodiversity of the mangrove forest and introduce the heroes who fought for independence and their battles.
Visiting Mangrove Forest Park Fauna Conservation: saltwater crocodiles, wild cats, otters, pythons, deer, and more than 1000 wild monkeys, which love to play with people. On Saturday, Sunday we can see the performance of monkey.Then taking the motorized boat for visiting the mangrove Sac forest, the formal revolutionary base of the guerrillas in VN war.
Having lunch at the restaurant. Taking a boat or canoe to visit the Vam Sat Salt-Marsh Forest Ecological Tourist Zone which contains most beautiful forests of Can Gio which is one of the world's Salt-Marsh biosphere preserve. Historically, this land had been damaged by toxic chemicals that turned the zone into an uninhabited land. Thanks to the hard work of people, the forest has gradually recovered, and its beauty and magnificence feature have been returned.
Winning over the Tang Bong tower with 25m height to have an overview of all the landscapes of Can Gio mangrove forest.
Fishing crocodiles cruise is also an breath-taking activity included in this trip
Come back to Ho Chi Minh city at around 17:30 – 18:00
Today we will start our exploration of the Mekong Delta, a major rice producing area. This must be one of the most fascinating riverine deltas in the world. The Mekong splits into nine major arteries. A vast network of rivers and waterways with thousands of ships of all sizes plowing the waters gives the Mekong Delta a very special atmosphere and no double one of the most favorite destinations for Vietnam Tours.
On arrival, we will make a boat trip to the Cai Be floating Market, visit villages and meet the people of the Mekong Delta. Continue your boat trip to An Binh Island for Lunch in a local family and bike trip in the afternoon. Continue to Can Tho – the heart of Mekong Delta in Vietnam. Check in on your arrival, free at leisure and overnight in Can Tho
Want to explore Mekong in depth and see a real Vietnam during your Vietnam family holiday? Chau Doc will be the next stop. Depart early, ideally at around 6.00pm, to travel by boat to the fruit gardens in Can Tho and the floating market at Cai Rang. Then drive to Sa Dec, a romantic and charming little Mekong town, for a walk through the lively and authentic local market before a visit to the house of ‘The Lover’ of the famous love story written by French novelist Marguerite Duras. The family house of ‘The Lover’ in this apparently autobiographical novel has been lovingly and faithfully restored and you will lunch here. After lunch, drive from Sa Dec to Chau Doc, arriving at Chau Doc at around 5.00pm.
Overnight in Chau Doc.
After breakfast, we take the speed boat to Phnom Penh where you will be greeted by your professional friendly English Speaking Tour guide on your arrival at boat pier from Chau Doc and transfer for Lunch.
In the afternoon, we will visit the Royal Palace and the Silver Pagoda. This amazing place, which floor is covered with 5000 silver plates, houses the Preah Keo or emerald Buddha, made of Baccarat crystal. In front stands a 90 kg golden Buddha studded with 9584 diamonds. After this, we will visit the National Museum where present a collection of Khmer art, mostly sculptures.
Overnight in Phnom Penh
This morning after breakfast at the hotel, we will enjoy Tonle Sap Lake, Asia’s largest inland lake also the biggest harvest fresh water fish in the world, which swells to ten times its normal size during the wet season; here we have a two-hours boat trip observing how local people go about their daily lives in the floating village, during the boat trip we stop to visit a bird garden and a fishing farm, and also see floating school and a local market will also prove a rewarding experience for today.
PM : we will have time to go shopping arround the Old Market in the French quater area. Old Market has handicrafts local made, palm sugars as well as many other things from Cambodian products. Then transfer you to Siem Reap International Airport for departure flight to Hanoi. Upon arrival, our private Vietnam Tour guide and driver will welcome your Vietnam family holiday, pick up and transfer to the hotel for check in. Hanoi, a city where the exotic chic of old Asia blends with the dynamic face of new Asia. Where the medieval and modern co-exist. A city with a blend of Parisian grace and Asian pace, an architectural museum piece evolving in harmony with its history, rather than bulldozing through like many of the region’s capitals. Hanoi is where imagination becomes reality. Free at leisure. Overnight in a Hanoi hotel.
Hanoi is one of the most interesting cities to visit during your Vietnam family holiday and today we spend a full day exploring the charming Hanoi City. The first stop is Ho Chi Minh Complex containing the mausoleum of the nation's founder Ho Chi Minh (closed in Monday & Friday), the Presidential Palace and the Ho Chi Minh's house on stilts. Close to this complex is the One Pillar Pagoda, whose origins date back to the foundation of city. We continue our visit to the Temple of Literture, then first university of Vietnam and end this morning city tour with a visit to the Tran Quoc Pagoda and Quan Thanh Temple, which are some major highlights set by the beautiful West Lake.
Have lunch at a local restaurant
After that we visit the Museum of Ethnology (you can change to visit Museum of History, Museum of Military, Museum of Fine Arts, Museum of Women or Hilton Prison) then drive back to the town center to tale a walk along narrow streets of the diverse Ancient Quarter, the characterized by numerous narrow streets, which date from the 15th century, each one bears a name that reflects the business once conducted there. Examples of which are Silk Street, Rice Street, Paper Street, Jeweler’s Street and so on. This area now houses a variety of different other shops. Sit down and enjoy a glass of draught beer at the corner of Ta Hien street.
We will stop at the beautiful Hoan Kiem Lake. In front of this lake is the famous water puppet show at theatre where we will see a fantastic performance.
Overnight in HanoiSapa is the dream Vietnam holiday destination for many people even the Vietnamese. There are 5 different ethnic groups in Sapa including the Tay, Day, Xa Pho, H'Mong, Red Dao to live together that make Sapa tour a great place to explore. Again, Fansipan is the highest peak of Vietnam – a life trip for adventurers, the villages by the side of Hoang Lien mountain range create picturesque sceneries, and terrace rice fields and valleys on its foot considered as the world's most beautiful heritage.
Today, we drive to Lao Chai village of the H'Mong minority and start to walk down the amazing Muong Hoa valley to experience their life and take wonderful photos. During the trip, you can visit some of the local family on the way, learn how to plant rice, how to make rice wine, how to make cloth, how is their wedding or funeral tradition.... Continue to Ta Van village of the Day people where we stop in a local family to try some tea, have picnic lunch before trekking to Giang Ta Chai village of the Red Dao minority where you are picked you by our private vehicle back to Sapa. (We can arrange this Sapa tour flexibly for you. Depend on you wish, we will take a long or short trek). Overnight in Sapa.
The markets in the Northern Vietnam are always the colorful meeting places for the hill tribes, spotlight for any Sapa Tours and of course, your unique Vietnam Tours experience. Minority people come down from the mountains to sell their products, or just for catching up on the latest news, gossip, drinking away troubles or seeking for lover. In the morning, drive to visit one of the areas weekly markets;
Market days:
Can Cau Market - Saturdays
Bac Ha Market or Muong Hum Market or Muong Khuong Market - Sundays
Cao Son Market - Wednesdays
Lung Khau Nhin Market - Thursdays
Coc Ly Market - Tuesdays
In the afternoon, drive back to Hanoi for overnight.
We start the day (8.15am) with a welcome drink at Hai Café
(98 Nguyen Thai Hoc Street, Hoi An Ancient Town, Tel: 863210) – our meeting point.
Visit Hoi An’s colourful market, and experience the amazing sights, sounds and aromas of this busy market. We will have the opportunity to interact with the local sellers and learn about all the ingredients to be used in the cooking lesson later.
We board the Red Bridge boat for a leisurely cruise (25 minutes) along the Hoi An River to the Red Bridge Cooking School. This is a chance to view local river life, so make sure your camera is handy.
On arrival, we explore the cooking school’s herb garden, before learning about some of Hoi An’s and Vietnam’s well-known dishes. The cooking lesson runs for about 2 hours – the Red Bridge chefs first demonstrate each dish before we prepare the same dish ourselves. Included in the class is a brief introduction to Vietnamese food carving (plate decoration). After the lesson, we sit down and eat what we have cooked.
Bring your swimsuit and after the cooking tour has finished relax and enjoy free use of our new 20 metre swimming pool.
Overnight in Hoi An.
ABOUT VIVUTRAVEL
Vivutravel is a local, trustworthy and professional Vietnam tour operator, offering a wide range of Vietnam and Indochina tour packages to the most exciting destinations at most competitive price. Our Business License Number is 0104000493 and our International Tour Operator License Number is 01 – 258. We are very pleased to be a member of Vietnam Administration of Tourism with financial guarantee – a deposit of 1.000,000,000 million Vietnam Dong (US$ 50,000) in a bank of Vietnam. Besides that, we are also official members of VISTA (Vietnam Society of Travel Agents), PATA (Pacific Asia Travel Association) and higky recommended on Tripadvisor.
Are you planning your Indochina tour, but not sure how to arrange the trip? Getting lost in many tour options? Being sick of searching...? Just leave your troubles behind to read our Vietnam travel guide and send us your requests. Your private travel consultant at Vivutravel will help you design a perfectly suggested tour itinerary and quote which are tailor made to suit your wishes and budget.
* How to plan my Vietnam tour with you?
1. Send us an inquiry by submitting one of our online tour inquiry forms (Click). Tell us as much information as possible. For examples;
- Please tell us how many people will be traveling with you?
- Please tell us your preferred hotels, level of hotel (3, 4 or 5 stars), type of hotel, type of room...
- Please tell us your type of travel, length of travel and activities that you are interested in. For example; Family with kids, Couple's vacation, Honeymoon, Friends, Shopping, Sightseeing, Leisure and Relaxing, Cuisine & Cooking, Kayaking, Caves & Grottoes, Fishing, Swimming, Hiking, Minority, Adventure & Discovery...
- Please tell us where and what you want to visit. If you do not know much about Vietnam and Indochina, just give us your travel plan and ideas and we will create a suggested tour for you.
- Most of our tour guides are English speaking tour guides, but if you want another language like French, Spanish, Italian, Russian, Chinese... we can always arrange. Please tell us what you do you expect from your guides, for example; you want a guide with sense of humor? Good knowledge in history & culture? Male/Female guide? Talkative/untalkative? Young/Old guide?
- Please advise if you want breakfast included only or also lunch and dinner. Please let us know if you are a vegetarian, the food you can eat or can't? If you want local food in local restaurants or western food in tourist restaurant...? Actually, you do not have to send us all information, but the more we know, the better we plan your holiday.
2. After having received your inquiry, one of our professional Vietnam travel consultants will email and give you a proposal.
3. If you accept the proposal (you may modify it till you are satisfied with it), we will calculate the tour cost and send you the tour price. If you accept it, please confirm that you would like to book it.
* How Travel Experts at Vivutravel Service you?
"Highest Standards of Quality and Honesty" is the core value of each specialized team at Vivutravel.
Everyone in our company is working hard for only one goal, which is to ensure the highest level of service, luxury, and attention to detail from the minute you begin planning your trip, to the day you return home.
1-on-1 Travel Consultant
After sending us an inquiry, one of our travel consultants will get back to you within 0.5~23.5 hrs. In the next few days, he/she will be working closely with you to formulate a customized tour plan, as well as providing professional suggestions based on your travel interests, time, and budget.
Beside, he/she will keep in contact with you during your entire tour in Vietnam and Indochina, continually checking if everything is going well as planned.
* How to proceed to book Vietnam and Indochina tour with you?
When you decide to book your Vietnam and Indochina holiday with us, please send us your full names (name on passport) for hotel and domestic flight reservations, and your international flight details in and out Vietnam/Indochina for airport transfers / pick up & see off.
* How to pay the deposit and the balance?
Deposit: When the booking is completely confirmed, we will send you confirmation details including confirmed itinerary, invoice, voucher then deposit request of about 30% of the total tour cost (can be less). You can pay by credit cards (via onepay gateway, pay online), make wire transfer, western union. The deposit is used to pay the flight tickets, hotels, train tickets in advance.
Balance: You can pay the rest 2 weeks before your arrival, or you can pay us on your arrival in Vietnam by credit cards, cash (AUD, USD, EUROS, VND...)
* How to enjoy the tour?
Our job is to make your holiday a memorable experience. To make sure you will have a great time, there are something that we should share;
When you request the tour: Please let us know your personal interests so our travel consultants will design and include in the itinerary, or take notes for the hotels, tour guide, restaurants...
Before you come: One week before your arrival. we always send our clients an email to update about the weather and climate, booking status, and remind you to prepare/check the documents, visa...for the holiday.
When on tour: The tour is fixed, but you can always discuss with us if you want to make it more flexible. For example, you want to make some changes in the itinerary, restaurant (meals), tour guide... please just let us know, we will do the best for you.
Tour guide: Please let us know what do you expect from your tour guides and we will arrange the right ones for you.
* Can you buy the international flight tickets for us?
Yes, we do. However, we advise you to buy the flight tickets in and out Vietnam from your end as it is always cheaper than if booked in here.
* Do you offer any discounts?
Yes, we offer discounts for;
- Family with kids and children < 12 years old
- Disable people
- Old people (> 65 years old)
- Second trip with us
- Big group
* How can I pay you the money?
1) Credit card; (secure online payment gateway via Onepay)
ONEPAY - ONLINE PAYMENT GATEWAY (VISA, MASTERCARD, AMEX & JCB ACCEPTED)
Like PayPal, OnePAY is a payment gateway but specialized in Vietnam where the PayPal has not yet reached. This is a perfect and the first payment processor which gains reputation among clients about its efficiency and timely friendly support.
OnePAY in cooperation with biggest bank in Vietnam - Vietcombank which has been implemented this service among many tour operators in Vietnam.
OnePAY is approved by MasterCard for this payment collection on the behalf of us. OnePAY uses SSL Verisign® over internet transaction under 3D-Secure program by respective creditcard companies so you are free from worries your card information disclosed. OnePAY payment portal also meets standards of international financial system such as PCI DSS of PCI Security Standards Council, 3D-Secure of Visa, MasterCard and JCB.
2) Wire transfer (bank transfer)
3) Cash
4) Western union
5) Combination
* Is there any charge if i change my travel plan such as travel dates, tour itinerary, hotels,...?
We are happy to work on your requests, and will not charge you any money. However, if it is too urgent and the date is too close, the hotels or airlines may chare you some money, in this case we will let you know.
* What is the latest time that I can make my reservation?
We suggest you make reservations at least one month before the departure date. If you decide to travel to Vietnam in May, September or October which is peak season, we recommend you make the reservations two months (at least one) before your departure date. Late reservations can not be guaranteed for the availability of domestic flights, hotel rooms, etc.
However, we DO accept late reservations, things are possible at Vivutravel.
* What about Cancellation policy?
In case of cancellation, we will not impose any charges if we are not being charged and possible to get refund from our suppliers but if our suppliers apply charges for cancellation, you will have to pay those charges that apply. Cancellation policies vary, depending upon the type of service, the time of year, and the reason for cancellation. We will pass on to you all details of any cancellation policy with our transparent reply upon demand.
General cancellation charges that applied by travel services in Vietnam and Indochina.
- Domestic flights: 25% of the fares
- 3 star hotels, no charge if you cancel 5 -7 days before your arrival. (FIT)
- 4 star hotels, no charge if you cancel 10 - 15 days before your arrival (FIT)
- 5 stars hotels, no charge if you cancel 15 - 20 days before your arrival (FIT)
However, in peak season, we may have to pay the hotels one month before your arrival to secure the booking, and in this case, the cancellation policy will be based on the hotels' cancellation plolicies.
* Can we get refund?
For the unused services, Vivutravel will refund you the money.
* How do I get a visa?
Vietnam Visa - For those who would like to avoid the perhaps lengthening visa procedures with their local Vietnam's Embassies, the service of Vietnam Visa On Arrival is available for help. It is legitimated and supported by the Vietnamese Immigration Department. We recommend that you choose visa upon arrival, as picking up visa at the Vietnam int'l airport/border is quite simple, easy, no additional charges and no fail.
Steps to obtain Visa on arrival
a) Please provide the following information for us to apply for your visa.
1) Full name on passport
2) Passport number
3) Date of birth
4) Nationality
5) Date of arrival
6) Date of issue
7) Date of expire
8) Please make sure that your passport is still valid for 6 months
You can apply Vietnam visa online through our www.vietnamvisaprovider.com.
b) How long does it take?
It will take 2-3 days (Normal process), 01 day (Urgent process) to get the “Visa Approval Letter” which we will send you via mail. What you need is to print it out and take it along to get the stamp at airports/borders
c) Get the stamp
Upon arrival, you will need to fill in a certain form with your personal information, get the stamp and visa will be done. For this process, you will need to prepare 02 photos (4*6) and $25 USD each in cash which is stamping fee.
* Do our tour guides and drivers have meals with us?
The guide and the driver in each destination will dine at the same restaurant as yours. But, they will not join you unless you invite them.
* Where can I exchange our money into Vietnam currency?
We advise you to stop in any of a Vietnamese bank during the tour (Our tour guides will take you to the bank), you can also exchange money at your hotel, but the exchange rate is not really good.
* Can I use credit cards in Vietnam?
Major credit cards such as Master Card, Visa, Diner's Card, American Express and JCB can be used to purchase goods in large shopping malls and stores in the big and medium cities, to pay for hotel rooms and for meals in some of the fancier restaurants, and to buy plane tickets with them.
Note: If you are to travel to those small cities or even remote rural areas, only cash in Dong can be used.
* Do I need to bring my medical record with me?
Yes, we suggest you take your medical record with you in case that you need it in the event of an emergency, and please also take with you your doctor's name, address and phone number, emergency contact name and phone number, and your insurance company's name, address and phone number.
* When I finish my tour in Vietnam, if I still have some local money, what can I do?
Upon leaving Vietnam, if you still have some local money, you can change them back to foreign currency with your passport and the exchange memos given by the banks or money exchange counters. So please keep those exchange memos well whenever you change money.
* Tipping
Tipping is not compulsory, but expected by your tour guide and driver. We advise you to tip as below:
- US$10 - $15 per day for tour guide
- US$7 - US$10 per day for driver
Note:
- Tipping can be more or less or nothing that depends on how big is the group? And how do you enjoy our services?
- Other tipping for tuktuk, sampan boat, cyclo,... please check with your tour guide during the tour.
* Shopping
Vivutravel guarantees "no shopping tour", which means we protect you from the tourist shopping centers or traps. However, if you want to buy something, our travel consultants, tour guides will give you suggestions, advices and help you buy to avoid being overcharged.
Bargaining is a "Must" when buying something in Vietnam and Indochina.
Vivutravel believes that a good choice of accommodation will be the key factor for a successful holiday, and for many years of experience in tourism, we have created a list of the best hotels and resorts each destination that offer us both more benefits of competitive rates, early birds, guaranteed promotion and discounts with availability.
We pick the selected hotels for you as below:
Location: The hotels must be centrally – located, close to the main attractions and most convenient for you to enjoy your holiday.
Facility & Service Quality: Vivutravel only uses the hotels that are regularly and strictly inspected. The hotel must provide international standards and your every need is cared for by the hotel staff.
Variety in Choice: As Vivutravel offers different styles of tour such as honeymoon,, family, adventure, discovery, homestay,... so we will offer many styles and grades of hotels which are available for different budgets, tastes and culture backgrounds.
Hotel Information for planning your holiday and stay.
2 Stars - From US$35 - US$40:
We hardly use 2 star hotels for our clients but sometimes we have no choice if your trip is in the mountainous or remote areas. Basically, 2 star hotels will offer good size and clean guest rooms with AC, TV, hot water, shower and private bathrooms
3 Stars - From US$40 - US$80:
Offering basic needs for a comfortable stay, good size and clean guest rooms with Free access high speed Internet, Welcome baskets and drinking water, Telephone with international dialing, Electronic safe box in room, Hairdryer, Coffee and Tea, Wake-up service, AC, TV, hot water, shower and private bathrooms. On-site restaurants with breakfast included and lunch or dinner at your own pick up. A small fitness center, spa and swimming pool can be expected.
4 Stars - From from US$80 - US$130:
Offering a wide range of comfortable boutique hotels are available with shopping, dining and entertainment facilities nearby. Featuring quality service, fully furnished rooms, restaurants, fitness center with spa (and swimming pool in most cases), the hotels are expected to offer an above-average accommodation experience.
5 Stars - from US$130 - US$200 – US$ 300:
Offering an extensive range of facilities for an excellent accommodation experience. Multiple restaurants on site and a wide range of choice for buffet breakfast, good size of swimming pool, fitness center and concierge service round out the experience.
Tour guide and driver are Vivutravel's representatives and your travel companions during your travel in Vietnam and Indochina who take care of our travel services and make your holiday a memorable time. Understanding this, Vivutravel always selects the best tour guides and drivers for tours.
Private Guide & Transfer
Vivutravel's tour packages are private and tailor made so during your travel with us, you will have a private tour guide, private driver, and an air-conditioned vehicle escorting you at every destination you travel to. This will provide you with maximized personal care, security, and flexibility.
Tour Guide:
We do understand that a good tour guide will make your holiday a beautiful time and tour guides who work with us are well-paid, experienced with a university background, eager to exchange our culture, lifestyle, knowledge...with travelers, and have a great passion for their country and understand the personal touch.
Note: In Sapa or some mountainous areas, we may use local tour guides who come from the ethnic groups like H'Mong, or Red Dao as they know better than anyone else about their land, culture, customs and habits... and this is also the way that Vivutravel helps the local people a better life.
Vivutravel's requirements for a tour guide:
1 - Licensed at least for 4 years with working experience.
2 - Guiding does require more than just hanging out in the sun. Guides must be friendly and good with people, organized enough to keep groups or people on schedule, quick on their feet and ready for the inevitable snafus that arises.
3 - Must be an honest broker of their services and able to take criticism.
4 - Should be qualified at some level in health, health care or first aid.
5 - Able to relate to people from a wide range of cultures and backgrounds.
6 - Clear speech and good hearing.
7 - Must not be a alcoholic or No-alcohol during working time or anytime when on tour.
8 - Tour guide is a nurse to take care of visitors, a boss to keep the right itinerary, a teacher to give information, an ambassador to introduce our country, an entertainer
9 - Must be on time every time. Being late or delay is unacceptable.
10 - Check flight tickets, train tickets, meals, weather... to make sure things are in order and inform local office if any changes that might effect the tour.
11 - Solve problems with care when there is dissatisfy. Argument should be averted by courtesy.
12 - If any change of itinerary is needed for unexpected reasons, your private tour guides will be more than accommodating in suggesting alternatives to ensure that you always have a wonderful experience.
Transportation:
Vivutravel guarantees to offer the best means of transport during your holiday in Vietnam and Indochina. The safety, comfort and security of our customers come first. We use only the latest modern cars, vans, coaches and all our drivers are full time workers, government licensed in the tourism industry with at least 5 years driving experience. We are fully in control of our quality and service as we own our vehicles.
Vivutravel's requirements for a tour driver.
- Our drivers must be good drivers with at least 5 years of experience
- Our drivers must keep the vehicles clean,
- Our drivers are not allowed to hear cell-phone or smoke, chat, drink when driving.
- Our drivers must be friendly, helpful.
- Our drivers are not allowed to take you to shops unless you ask for.
- Your vehicle in each destination is air conditioned, insured, clean, and regularly maintained.
Tipping
Tipping is not compulsory, but expected by your tour guide and driver. We advise you to tip as below:
- US$10 - $15 per day for tour guide
- US$7 - US$10 per day for driver
- Tipping can be more or less or nothing that depends on how big is the group? And how do you enjoy our services?
- Other tipping for tuktuk, sampan boat, cyclo,... please check with your tour guide during the tour.
Vivutravel believes that a good choice of accommodation will be the key factor for a successful holiday, and for many years of experience in tourism, we have created a list of the best hotels and resorts each destination that offer us both more benefits of competitive rates, early birds, guaranteed promotion and discounts with availability.
We pick the selected hotels for you as below:
Location: The hotels must be centrally – located, close to the main attractions and most convenient for you to enjoy your holiday.
Facility & Service Quality: Vivutravel only uses the hotels that are regularly and strictly inspected. The hotel must provide international standards and your every need is cared for by the hotel staff.
Variety in Choice: As Vivutravel offers different styles of tour such as honeymoon,, family, adventure, discovery, homestay,... so we will offer many styles and grades of hotels which are available for different budgets, tastes and culture backgrounds.
Hotel Information for planning your holiday and stay.
2 Stars - From US$35 - US$40:
We hardly use 2 star hotels for our clients but sometimes we have no choice if your trip is in the mountainous or remote areas. Basically, 2 star hotels will offer good size and clean guest rooms with AC, TV, hot water, shower and private bathrooms
3 Stars - From US$40 - US$80:
Offering basic needs for a comfortable stay, good size and clean guest rooms with Free access high speed Internet, Welcome baskets and drinking water, Telephone with international dialing, Electronic safe box in room, Hairdryer, Coffee and Tea, Wake-up service, AC, TV, hot water, shower and private bathrooms. On-site restaurants with breakfast included and lunch or dinner at your own pick up. A small fitness center, spa and swimming pool can be expected.
4 Stars - From from US$80 - US$130:
Offering a wide range of comfortable boutique hotels are available with shopping, dining and entertainment facilities nearby. Featuring quality service, fully furnished rooms, restaurants, fitness center with spa (and swimming pool in most cases), the hotels are expected to offer an above-average accommodation experience.
5 Stars - from US$130 - US$200 – US$ 300:
Offering an extensive range of facilities for an excellent accommodation experience. Multiple restaurants on site and a wide range of choice for buffet breakfast, good size of swimming pool, fitness center and concierge service round out the experience.
Indochina holiday to Vietnam, Laos, Cambodia, Myanmar, Thailand offers you some of the world's best food and it is really the highlight of your travel. Vivutravel tends to include meals where necessary and when special. Other meals are at your own choices.
Breakfast:
Breakfast is included at all hotels and is buffet breakfast with Asian and Western food.
Lunch
Lunches (if included) are usually set menu at handpicked local restaurant with comfortable dining environment where you can rest assure to taste the local flavor. All restaurants are carefully selected and highly recommended.
If allergic to some food
We suggest you to list any food or ingredients that you are allergic to and let our travel consultant know. Then your travel consultant will mark them in the guide’s itinerary, so that our reservation's team and tour guides in different cities can make some preparations and arrangements in advance.
Dinner
Dinners are only included if you stay overnight in a homestay, overnight on cruise in Halong Bay, Mekong Delta or at some special occasions such as welcome dinner, farewell dinner or on requested. So dinners are at your own choice and arrangement, but Vivutravel's tour guide will always give you good suggestions based on your preferences.
This is private tour with a flexible schedule. There is no other traveler on the tour. You will have a private English speaking tour guide and a private air-conditioned vehicle in each destination. This is sample tour and can always be personalized to meet your personal needs and travel budget.
Planning the tour:
Prompt response in 0.5-10 hours
Supported by private travel consultant
Unlimited changes, no charge
Our guarantee:
Quality service and affordable price with added value
Use of excellent local guides
Use of well-selected hotels
Use of comfortable vehicles
Worry-free & one-stop service
Excellent customer care
Methods of payment:
Deposit 30% in advance after the tour is confirmed
Balance paid on arrival in cash, credit cards, traveler's cheque
Online and secure payment by bank transfer or credit cards