FIT08: Grand Vietnam & Cambodia Family Tour - 28 days from Saigon

Destinations: Ho Chi Minh – Can Gio eco forest - Mekong Delta - Chau Doc - Phnom Penh - Siem Reap - Hanoi - Sapa - Halong Bay - Hue - Hoi An  - Da Lat - Mui Ne

Highlights: Ho Chi Minh bustling city, Can Gio eco forest, Mekong Delta, Phnom Penh, Siem Reap Angkor temples, Hanoi old streets, Sapa trekking tours, Halong luxury cruise, Dalat romantic city, Phan Thiet/Mui Ne beach

Grand Vietnam & Cambodia Family Tour in brief:

Day 1: Ho Chi Minh City (Saigon) Arrival
Day 2: Ho Chi Minh City Tour
Day 3: Ho Chi Minh City –Can Gio eco tour
Day 4: Ho Chi Minh City – Mekong Delta
Day 5: Can Tho – Cai Rang floating market – drive to Chau Doc
Day 6: Chau Doc – Phnom Penh
Day 7: Phnom Penh – Flight to Siem Reap
Day 8: Siem Reap – Angkor Thom – Angkor Wat
Day 9: Siem Reap – Banteay Srei
Day 10: Siem Reap – Tonle Sap Lake – Flight to Hanoi
Day 11: Hanoi City Tour
Day 12: Hanoi – drive to Sapa
Day 13: Sapa – Lao Chai – Ta Van – Sapa
Day 14: Sapa – Silver Waterfall – Ta Phin Village
Day 15: Sapa – drive back to Hanoi
Day 16: Hanoi – Halong Cruise
Day 17: Halong Bay Cruise – Hanoi – flight to Hue
Day 18: Hue City tour
Day 19: Hue – Hoi An
Day 20: Hoi An Farming Tour
Day 21: Hoi An cooking class (Half Day)
Day 22: Hoi An – Flight to Da Lat
Day 23: Dalat city tour
Day 24: Dalat – drive to Mui Ne
Day 25: Mui Ne beach
Day 26: Mui Ne Beach
Day 27: Mui Ne Beach
Day 28: Mui Ne – drive to Ho Chi Minh airport for departure flight

Grand Vietnam and Cambodia family tour offers diversified destinations and activities from mountain to sea, from trekking to relaxing. This Indochina trip will bring unique experience to your kids as they will see real local life in every destination. Start your fabulous trip from Ho Chi Minh your kids will have a great chance to enjoy Can Gio eco trip where they can play with monkey, saltwater crocodiles, wild cats, otters, pythons, deer etc then continue the trip to Mekong Delta. In this area, your kids will discover the daily life of local people, take the interesting rowing boat to the floating markets which you just can see in Vietnam. Discover majestic temples in Cambodia will be the best before get back to Hanoi and take a stunning trip to Sapa to enjoy and explore the colorful hill tribe and beautiful terraced fields. Drive back to Halong to relax one night in Halong luxury cruise then take the flight to discover the ancient capital and Hoian ancient town before enjoy a day at Dalat romantic  city. Drive to one of the most beautiful sandy beach in Mui Ne where your family have time relaxing together before back home.

TOUR ITINERARY

Please contact us at info@vivutravel.com for booking and more information

 

  • Tour Class

  • 3 Star Hotel
  • 4 Star Hotel
  • 5 Star Hotel
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    High Season

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    (Jan 1 - Apr 30 & Oct 1 - Dec 31)

  • 3 Star HotelFrom $
  • 4 Star HotelFrom $
  • 5 Star HotelFrom $
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    Low season

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    (May 1 - Sep 9)

  • 3 Star HotelFrom $
  • 4 Star HotelFrom $
  • 5 Star HotelFrom $

Ho Chi Minh City (Saigon) Arrival

Arrive at Tan Son Nhat airport, welcome by our private Vietnam tour guide and driver and transfer to you hotel for check in. Ho Chi Minh, the most exciting city of Vietnam, a mecca of commerce, also a city with a chequered history and a rich culture, its pagodas, museums, public buildings, parks and boulevards make it one of the most delightful Vietnam family tour destinations and cities to visit in Vietnam. Free time at leisure. Overnight in a Ho Chi Minh hotel

Accommodation at:

Day 01

Ho Chi Minh City Tour (Bearkfast, Lunch )

Today we will start a Ho Chi Minh City tour visiting the Thien Hau Temple, followed by the lively Binh Tay Market. As one of the spotlights for any Vietnam tours, Ho Chi Minh City lures worldwide Vietnam tour makers with its passion and magic. Have lunch in a local restaurant.

After lunch, visit the War Remnants or History Museum and the former Presidential Palace. From there, the Notre Dame Cathedral, Old Saigon Post Office, Dong Khoi Street (formerly Rue Catinat), Continental Hotel, Opera House and City Hall are all within walking distance and absolutely nice choices for a free stroll. Stay overnight in a Ho Chi Minh hotel

Accommodation at:

Day 02

Ho Chi Minh - Can Gio eco tour ( Breakfast, Lunch)

7h30AM: we pick you up at your hotel start to Can Gio, cross the Nha Be River on the Binh Khanh Ferry. About 50 km southeast of Ho Chi Minh City, the Can Gio Forest was recognized as the first mangrove biosphere reserve in Vietnam by UNESCO in 2000. Covering an area of 75,740 ha, this area is a lively world of diverse flora and fauna which has inspired biologists and nature lovers alike.

Visiting Can Gio Museum. The exhibits show the biodiversity of the mangrove forest and introduce the heroes who fought for independence and their battles.

Visiting Mangrove Forest Park Fauna Conservation: saltwater crocodiles, wild cats, otters, pythons, deer, and more than 1000 wild monkeys, which love to play with people. On Saturday, Sunday we can see the performance of monkey.

Then taking the motorized boat for visiting the mangrove Sac forest, the formal revolutionary base of the guerrillas in VN war.

Having lunch at the restaurant. Taking a boat or canoe to visit the Vam Sat Salt-Marsh Forest Ecological Tourist Zone which contains most beautiful forests of Can Gio which is one of the world's Salt-Marsh biosphere preserve. Historically, this land had been damaged by toxic chemicals that turned the zone into an uninhabited land. Thanks to the hard work of people, the forest has gradually recovered, and its beauty and magnificence feature have been returned.

Winning over the Tang Bong tower with 25m height to have an overview of all the landscapes of Can Gio mangrove forest.

Fishing crocodiles cruise is also an breath-taking activity included in this trip

Come back to Ho Chi Minh city at around 17:30 – 18:00

Accommodation at:

Day 03

Ho Chi Minh - Mekong Delta ( Breakfast, Lunch)

Today we will start our exploration of the Mekong Delta, a major rice producing area. This must be one of the most fascinating riverine deltas in the world. The Mekong splits into nine major arteries. A vast network of rivers and waterways with thousands of ships of all sizes plowing the waters gives the Mekong Delta a very special atmosphere and no double one of the most favorite destinations for Vietnam Tours.

On arrival, we will make a boat trip to the Cai Be floating Market, visit villages and meet the people of the Mekong Delta. Continue your boat trip to An Binh Island for Lunch in a local family and bike trip in the afternoon. Continue to Can Tho – the heart of Mekong Delta in Vietnam. Check in on your arrival, free at leisure and overnight in Can Tho

Accommodation at:

Day 04

Can Tho – Chau Doc (Bearkfast, Lunch )

Want to explore Mekong in depth and see a real Vietnam during your Vietnam family holiday? Chau Doc will be the next stop. Depart early, ideally at around 6.00pm, to travel by boat to the fruit gardens in Can Tho and the floating market at Cai Rang. Then drive to Sa Dec, a romantic and charming little Mekong town, for a walk through the lively and authentic local market before a visit to the house of ‘The Lover’ of the famous love story written by French novelist Marguerite Duras. The family house of ‘The Lover’ in this apparently autobiographical novel has been lovingly and faithfully restored and you will lunch here. After lunch, drive from Sa Dec to Chau Doc, arriving at Chau Doc at around 5.00pm.

Overnight in Chau Doc.

Accommodation at:

Day 05

Chau Doc – Phnom Penh (Bearkfast )

After breakfast, we take the speed boat to Phnom Penh where you will be greeted by your professional friendly English Speaking Tour guide on your arrival at boat pier from Chau Doc and transfer for Lunch.

In the afternoon, we will visit the Royal Palace and the Silver Pagoda. This amazing place, which floor is covered with 5000 silver plates, houses the Preah Keo or emerald Buddha, made of Baccarat crystal. In front stands a 90 kg golden Buddha studded with 9584 diamonds. After this, we will visit the National Museum where present a collection of Khmer art, mostly sculptures.

Overnight in Phnom Penh

Accommodation at:

Day 06

Phnom Penh – Flight to Siem Reap (Bearkfast, Lunch )

After breakfast, we will drive to the Choeng Ek killing fields and the Tuol Sleng genocide Museum - a mass gravesite and a former high school converted to a detention and torture centre by the Khmers Rouges when they came to power in 1975. Afternoon transfer to airport for flight to Siem Reap. Pick up and transfer to your hotel. Overnight in Siem Reap.

Accommodation at:

Day 07

Siem Reap – Angkor Thom – Angkor Wat (Bearkfast, Lunch )

Today breakfast, then we will visit Angkor Thom beginning with the portal South Gate. Angkor Thom is located in the middle of Angkor. We also visit Bayon, Baphoun, elephant terrace and the Terrace of leper king, then visit Ta Prohm, the Jungle Temple. Afternoon we will discovered the beautiful temple of Angkor Wat, classified as World Heritage by UNESCO, with its soaring towers and its extraordinary bas-reliefs. It is one of the most extraordinary monuments ever conceived by the human spirit, built in the 12th century in honour of Vishnu. Angkor Wat, formed a rectangle of 1500 metres by 1300, covers an area of almost 200 hectares to include the supervision of watersheds ditches 190 metres wide. Within these, the wall encloses an area of 1025 meters on 800, or 82 hectares is the largest monumental Group of Angkor.

Accommodation at:

Day 08

Siem Reap – Banteay Srei (Bearkfast, Lunch )

This morning after breakfast, we drive through the countryside to reach the magnificent Banteay Srei temple–the Citadel of women. This Hindu temple, dating back to the 10th century, has three central towers each decorated with superbly intricate carvings and reliefs of male and female divinities, Then on the way back we stop to visit the Cambodian Landmine museum and Rehabilitation Centre to get some more experiences about the past time in Cambodia during the civil war. Afternoon we going to explore the Grand circuit as Preah Khan, Neak Pean, Ta som and Mebon temples. Overnight in Siem Reap.

Accommodation at:

Day 09

Siem Reap – Tonle Sap Lake – Flight to Hanoi (Bearkfast )

This morning after breakfast at the hotel, we will enjoy Tonle Sap Lake, Asia’s largest inland lake also the biggest harvest fresh water fish in the world, which swells to ten times its normal size during the wet season; here we have a two-hours boat trip observing how local people go about their daily lives in the floating village, during the boat trip we stop to visit a bird garden and a fishing farm, and also see floating school and a local market will also prove a rewarding experience for today.

PM : we will have time to go shopping arround the Old Market in the French quater area. Old Market has handicrafts local made, palm sugars as well as many other things from Cambodian products. Then transfer you to Siem Reap International Airport for departure flight to Hanoi. Upon arrival, our private Vietnam Tour guide and driver will welcome your Vietnam family holiday, pick up and transfer to the hotel for check in. Hanoi, a city where the exotic chic of old Asia blends with the dynamic face of new Asia. Where the medieval and modern co-exist. A city with a blend of Parisian grace and Asian pace, an architectural museum piece evolving in harmony with its history, rather than bulldozing through like many of the region’s capitals. Hanoi is where imagination becomes reality. Free at leisure. Overnight in a Hanoi hotel.

Accommodation at:

Day 10

Hanoi City Tour (Bearkfast, Lunch, Dinner )

Hanoi is one of the most interesting cities to visit during your Vietnam family holiday and today we spend a full day exploring the charming Hanoi City. The first stop is Ho Chi Minh Complex containing the mausoleum of the nation's founder Ho Chi Minh (closed in Monday & Friday), the Presidential Palace and the Ho Chi Minh's house on stilts. Close to this complex is the One Pillar Pagoda, whose origins date back to the foundation of city. We continue our visit to the Temple of Literture, then first university of Vietnam and end this morning city tour with a visit to the Tran Quoc Pagoda and Quan Thanh Temple, which are some major highlights set by the beautiful West Lake.

Have lunch at a local restaurant

After that we visit the Museum of Ethnology (you can change to visit Museum of History, Museum of Military, Museum of Fine Arts, Museum of Women or Hilton Prison) then drive back to the town center to tale a walk along narrow streets of the diverse Ancient Quarter, the characterized by numerous narrow streets, which date from the 15th century, each one bears a name that reflects the business once conducted there. Examples of which are Silk Street, Rice Street, Paper Street, Jeweler’s Street and so on. This area now houses a variety of different other shops. Sit down and enjoy a glass of draught beer at the corner of Ta Hien street.

We will stop at the beautiful Hoan Kiem Lake. In front of this lake is the famous water puppet show at theatre where we will see a fantastic performance.

Overnight in Hanoi

Accommodation at:

Day 11

Hanoi - drive to Sapa ( Breakfast, Lunch)

08:30 Pick up at your hotel and take a smooth drive on new national highway to Sapa, passing beautiful sceneries on both sides of the road including countryside areas, rice fields and mountains. 14:30 Arrive at your hotel in Sapa, check-in your hotel and take a short rest. 16:00 Take a glimpse of Sapa town and you will have chance to see Sapa Stone Church and old streets. Have dinner at a local restaurant (on your own) and overnight in Sapa

Accommodation at:

Day 12

Sapa – Lao Chai – Ta Van – Giang Ta Chai Village – Sapa (Bearkfast )

Sapa is the dream Vietnam holiday destination for many people even the Vietnamese. There are 5 different ethnic groups in Sapa including the Tay, Day, Xa Pho, H'Mong, Red Dao to live together that make Sapa tour a great place to explore. Again, Fansipan is the highest peak of Vietnam – a life trip for adventurers, the villages by the side of Hoang Lien mountain range create picturesque sceneries, and terrace rice fields and valleys on its foot considered as the world's most beautiful heritage.

Today, we drive to Lao Chai village of the H'Mong minority and start to walk down the amazing Muong Hoa valley to experience their life and take wonderful photos. During the trip, you can visit some of the local family on the way, learn how to plant rice, how to make rice wine, how to make cloth, how is their wedding or funeral tradition.... Continue to Ta Van village of the Day people where we stop in a local family to try some tea, have picnic lunch before trekking to Giang Ta Chai village of the Red Dao minority where you are picked you by our private vehicle back to Sapa. (We can arrange this Sapa tour flexibly for you. Depend on you wish, we will take a long or short trek). Overnight in Sapa.

Accommodation at:

Day 13

Sapa – Silver Waterfall – Ta Phin Village (Bearkfast )

After breakfast, our Sapa tour drives you to Silver Waterfall – one of the most beautiful waterfalls in Vietnam with more than 100 meters high, white water poured down the stream . The scenery along the way is nice with the pine forest and the 'su su' spreading over the hills. After cooling yourself in the waters and scenery we drive a little bit more to visit the "Heaven Gate" where "earth meets heaven". Time to enjoy beautiful sceneries of the mountains and valleys. Back to Sapa to rest (check out at 12:00). Free time at leisure until we pick you up for the last visit to Ta Phin village of the Red Dao people. Get back to Sapa for overnight.

Accommodation at:

Day 14

Sapa - market - drive back to Hanoi ( Breakfast, Lunch)

The markets in the Northern Vietnam are always the colorful meeting places for the hill tribes, spotlight for any Sapa Tours and of course, your unique Vietnam Tours experience. Minority people come down from the mountains to sell their products, or just for catching up on the latest news, gossip, drinking away troubles or seeking for lover. In the morning, drive to visit one of the areas weekly markets;

Market days:

Can Cau Market - Saturdays

Bac Ha Market or Muong Hum Market or Muong Khuong Market - Sundays

Cao Son Market - Wednesdays

Lung Khau Nhin Market - Thursdays

Coc Ly Market - Tuesdays

In the afternoon, drive back to Hanoi for overnight.

Accommodation at:

Day 15

Hanoi – Halong Cruise (Bearkfast, Lunch Dinner )

Picked up at the train station and have shower and breakfast at a mini hotel. After 2 hour rest, we drive to Halong Bay (165km), Vietnam most scenic sight, a recognized World Natural Heritage Site and highlight of any Vietnam Tour. Upon arrival, board your traditional wooden junk. Welcome drink on board. After a relaxing break, enjoy a delicious seafood lunch while cruising through the wonderful Ha Long bay visiting its amazing grottoes and caves. Opportunity to dive off the boat and have a pleasant swimming in the deep blue water of East Sea before relaxing on your sun deck to view a Halong sunset. Dinner on board with excellent fresh seafood. Overnight on board.

Accommodation at:

Day 16

Halong Bay Cruise – Hanoi – flight to Hue (Bearkfast )

People said that your Vietnam Tours would not have been done without a trip to Halong Bay and a romantic night on Halong Cruise. People describe Halong Bay as majestic and mysterious, inspiring and imperious and words alone cannot do justice to the natural wonder that is Halong Bay. Imagine 3000 or more incredible islands rising from the emerald waters of the Gulf of Tonkin and you have a vision of breathtaking beauty. Halong Bay is pure art, a priceless collection of unfinished sculptures hewn from the hand of nature. It is absolutely true when you get up early to catch the sunrise on the bay, doing Ta Chi on sundeck and relax with a cup of hot coffee or tea when the boat cruising to explore more of Halong Bay. All make your Vietnam Holiday with full sweet memory. Back to Halong city, end of your beautiful Halong Bay Cruise at around noon where our private guide and driver are waiting for the transfer back to Hanoi.

Accommodation at:

Day 17

Hue City tour (Bearkfast, Lunch )

Hue is one of places, which has many cultural heritages. Up to now, there is no place like Hue remaining a lot of originally historical vestiges as in this ancient Capital City and an enjoyable stop for your Vietnam tours. After breakfast, our tour starts with the visit to Imperial Citadel before taking the beautiful boat trip on the romantic Perfume River and visit Hue's best-known religious site-Thien Mu Pagoda and the Mausoleum of former emperor Minh Mang in a tranquil setting of gardens and lakes. Return to the hotel. Free at leisure. Overnight in Hue

Accommodation at:

Day 18

Hue – Hoi An (Bearkfast, Lunch )

After breakfast, we drive to Hoi An, a major Asian trading port in the 17th and 18th centuries whose architecture and relaxed lifestyle has changed little over the years and for sure, Hoi An is the most favorite destination for all kinds of Vietnam Tours. This scenic drive passes through the fishing village of Lang Co before climbing over the Pass of Ocean Clouds. Along the way, stop in Danang to visit the Cham Museum which contains the finest collection of Cham sculptures in the world. Upon arrival in Hoi An, free to take walking tour of the Hoi An ancient town centre. Overnight in Hoi An.

Accommodation at:

Day 19

Hoi An Farming Tour (Bearkfast, Lunch )

This unique Hoi An tour provides you a truly experience about vietnamese daily life, help you to open the vietnamese culture window and understand more about the vietnamese rural culture. Today tour begins with a soft biking around the countryside of Hoian from your hotel with our guide ( 15' - 30' ). The biking takes you to Tra Que Vegetables Village, along the way you will stop and try a water buffalo riding in the middle of the rice paddy and take the photography. Arriving at Tra Que Vegetable Village, you will be welcomed by a farmer family, take the typical farmer's clothe and dress up as a farmer. Then get to the farming land near by with farming tools to practise all the different steps that a vegetable farmer usually does. Done the farming tour and continue on our biking tour along the narrow path to Cam Thanh village, stop at Bay Mau Water Palm forest, you will take a short walk around the small fishing hamlet along the river then board a Coracle - a typical rounded bamboo boat for fishing from local fishermen and enjoy a pleasant cruise along the small canal. Back to the hotel and free at leisure.

Accommodation at:

Day 20

Hoi An cooking class (Half Day) (Bearkfast, Lunch )

We start the day (8.15am) with a welcome drink at Hai Café

(98 Nguyen Thai Hoc Street, Hoi An Ancient Town, Tel: 863210) – our meeting point.

Visit Hoi An’s colourful market, and experience the amazing sights, sounds and aromas of this busy market. We will have the opportunity to interact with the local sellers and learn about all the ingredients to be used in the cooking lesson later.

We board the Red Bridge boat for a leisurely cruise (25 minutes) along the Hoi An River to the Red Bridge Cooking School. This is a chance to view local river life, so make sure your camera is handy.

On arrival, we explore the cooking school’s herb garden, before learning about some of Hoi An’s and Vietnam’s well-known dishes. The cooking lesson runs for about 2 hours – the Red Bridge chefs first demonstrate each dish before we prepare the same dish ourselves. Included in the class is a brief introduction to Vietnamese food carving (plate decoration). After the lesson, we sit down and eat what we have cooked.

Bring your swimsuit and after the cooking tour has finished relax and enjoy free use of our new 20 metre swimming pool.

Overnight in Hoi An.

Accommodation at:

Day 21

Hoian - Danang - fight to Dalat ( Beakfast)

After breakfast, our Vietnam tour guide and driver in Hoi An will transfer you to the airport for your flight to Dalat. Arrival Dalat, our private tour guide and driver in Dalat are ready to welcome you to romantic city. Free at leisure and overnight in Dalat.

Accommodation at:

Day 22

Dalat - city tour ( Breakfast)

You will visit the former "palace" of the last emperor of the Nguyen Dynasty, Bao Dai. You will also visit the very colorful local market, stacked with fresh fruit, vegetables and flowers, grown in planations around Dalat. Thanks to its temperate climate the mountains around Dalat are ideal for growing vegetables and flowers. One of the main attractions for local tourists is the "Valley of Love", worth a visit just for the peculiar sight of Vietnamese cowboys. Finally, you will make short ride on the last part of the "cremailliere" railway to the village Trai Mat. Overnight in Da Lat

Accommodation at:

Day 23

Dalat - drive to Mui Ne ( Breakfast)

After breakfast, we drive to Phan Thiet (Mui Ne), once a part of the Cham Kingdom, it’s now a perfect stop for Vietnam beach holidays and to end your Vietnam family vacation, an unremarkable town with a reasonable beach, some decent hotels, and a very good golf course. In a nice setting with white sand beaches and coconut trees, the beach resort of Phan Thiet is also endowed with amazing spots such as sand dunes, natural lakes and astonishing red canyons. Phan Thiet still has sizeable populations of Cham and Raglai ethnic minority groups. The former are a part of the area’s Cham heritage. Upon arrival, check in at the hotel, free time at leisure. Overnight Mui Ne

Accommodation at:

Day 24

Mui Ne day free ( Breakfast)

Day is free at leisure for you to write about your Vietnam Tours or to explore the area including the fishing village of Mui Ne which locates at the far end of the beach, the village and several hectares of massive rolling sand dunes make a pleasant diversion from relaxing on the beach, swimming and windsurfing. The village is worth a visit for three reasons – firstly, very few tourists go further than the dunes, secondly, the small harbour is picturesque (there’s an excellent view from where the dunes road turns off) and thirdly, there’s an interesting pagoda where followers of Vietnam’s whale cult hold services and store skeletons of the massive sea mammals. Overnight Mui Ne

Accommodation at:

Day 25

Mui Ne day free ( Breakfast)

Free time at leisure and overnight in Mui Ne

Accommodation at:

Day 26

Mui Ne day free ( Breakfast)

Relaxing on the beach and overnight in Mui Ne

Accommodation at:

Day 27

Mui Ne – Ho Chi Minh (Bearkfast )

Free time at leisure until Indochinavalue's private tour guide and driver pick you up and transfer to Ho Chi Minh City for your departure. We hope that you have enjoyed your Vietnam family tour with us and look forward to organizing your next trip. We say goodbye and see you again!!!

Accommodation at:

Day 28

Inclusion:

  • 03 Economy flight tickets: Siem Reap – Hanoi , HaNoi – Hue , Hoi An – Dalat
  • Private transportation as program
  • Hotel accommodation as indicated (Check-in time: 14:00, Check-out time: 12:00)
  • All entrance fees & boat trips to indicated sights
  • English speaking guides
  • Meals as mentioned
  • Visa approval letter to Vietnam (Except for $25 usd per person as stamping fee at the airport)

Exclusion:

  • Other flights
  • Early check-in & late check-out
  • Tips
  • Drinks
  • Personal expenses
  • Insurance

ABOUT VIVUTRAVEL
Vivutravel is a local, trustworthy and professional Vietnam tour operator, offering a wide range of Vietnam and Indochina tour packages to the most exciting destinations at most competitive price. Our Business License Number is 0104000493 and our International Tour Operator License Number is 01 – 258. We are very pleased to be a member of Vietnam Administration of Tourism with financial guarantee – a deposit of 1.000,000,000 million Vietnam Dong (US$ 50,000) in a bank of Vietnam. Besides that, we are also official members of;

Pata http://www.patamanager.org/Members/8088
Asta http://www.travelsense.org/vivutravel
Tripadvisor http://www.tripadvisor.com/vivutravel

vivutravel team in hanoi

Are you planning your Vietnam Holiday, but not sure how to arrange the trip? Getting lost in many tour options? Being sick of searching...? Just leave your troubles behind to read our Vietnam travel guides and send us your requests. Your private travel consultant at Vivutravel will help you design a perfectly suggested tour itinerary and quote which are tailor made to suit your wishes and budget.

* How to plan my Vietnam tour with you?
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After sending us an inquiry, one of our travel consultants will get back to you within 0.5~23.5 hrs. In the next few days, he/she will be working closely with you to formulate a customized tour plan, as well as providing professional suggestions based on your travel interests, time, and budget.

Beside, he/she will keep in contact with you during your entire tour in Vietnam and Indochina, continually checking if everything is going well as planned.

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* How to pay the deposit and the balance?
Deposit: When the booking is completely confirmed, we will send you confirmation details including confirmed itinerary, invoice, voucher then deposit request of about 30% of the total tour cost (can be less). You can pay by credit cards (via onepay gateway, pay online), make wire transfer, western union. The deposit is used to pay the flight tickets, hotels, train tickets in advance.

Balance: You can pay the rest 2 weeks before your arrival, or you can pay us on your arrival in Vietnam by credit cards, cash (AUD, USD, EUROS, VND...)

* How to enjoy the tour?
Our job is to make your holiday a memorable experience. To make sure you will have a great time, there are something that we should share;

When you request the tour: Please let us know your personal interests so our travel consultants will design and include in the itinerary, or take notes for the hotels, tour guide, restaurants...

Before you come: One week before your arrival. we always send our clients an email to update about the weather and climate, booking status, and remind you to prepare/check the documents, visa...for the holiday.

When on tour: The tour is fixed, but you can always discuss with us if you want to make it more flexible. For example, you want to make some changes in the itinerary, restaurant (meals), tour guide... please just let us know, we will do the best for you.

Tour guide: Please let us know what do you expect from your tour guides and we will arrange the right ones for you.

* Can you buy the international flight tickets for us?
Yes, we do. However, we advise you to buy the flight tickets in and out Vietnam from your end as it is always cheaper than if booked in here.

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* Do you offer any discounts?
Yes, we offer discounts for;

- Family with kids and children < 12 years old
- Disable people
- Old people (> 65 years old)
- Second trip with us
- Big group

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1) Credit card; (secure online payment gateway via Onepay)
ONEPAY - ONLINE PAYMENT GATEWAY (VISA, MASTERCARD, AMEX & JCB ACCEPTED)

Like PayPal, OnePAY is a payment gateway but specialized in Vietnam where the PayPal has not yet reached. This is a perfect and the first payment processor which gains reputation among clients about its efficiency and timely friendly support.

OnePAY in cooperation with biggest bank in Vietnam - Vietcombank which has been implemented this service among many tour operators in Vietnam.

OnePAY is approved by MasterCard for this payment collection on the behalf of us. OnePAY uses SSL Verisign® over internet transaction under 3D-Secure program by respective creditcard companies so you are free from worries your card information disclosed. OnePAY payment portal also meets standards of international financial system such as PCI DSS of PCI Security Standards Council, 3D-Secure of Visa, MasterCard and JCB.

2) Wire transfer (bank transfer)
3) Cash
4) Western union
5) Combination

* Is there any charge if i change my travel plan such as travel dates, tour itinerary, hotels,...?
We are happy to work on your requests, and will not charge you any money. However, if it is too urgent and the date is too close, the hotels or airlines may chare you some money, in this case we will let you know.

* What is the latest time that I can make my reservation?
We suggest you make reservations at least one month before the departure date. If you decide to travel to Vietnam in May, September or October which is peak season, we recommend you make the reservations two months (at least one) before your departure date. Late reservations can not be guaranteed for the availability of domestic flights, hotel rooms, etc.

However, we DO accept late reservations, things are possible at Vivutravel

* What about Cancellation policy?
In case of cancellation, we will not impose any charges if we are not being charged and possible to get refund from our suppliers but if our suppliers apply charges for cancellation, you will have to pay those charges that apply. Cancellation policies vary, depending upon the type of service, the time of year, and the reason for cancellation. We will pass on to you all details of any cancellation policy with our transparent reply upon demand.

General cancellation charges that applied by travel services in Vietnam and Indochina.

- Domestic flights: 25% of the fares
- 3 star hotels, train tickets, no charge if you cancel 3-5 days before your arrival. (FIT)
- 4 star hotels, 7 - 10 days before your arrival (FIT)
- 5 stars hotelS, 10 - 15 days before your arrival (FIT)

However, in peak season, we may have to pay the hotels one month before your arrival to secure the booking, and in this case, the cancellation policy will be based on the hotels' cancellation plolicies.

* Can we get refund?
For the unused services, Vivutravel will refund you the money.

vietnam tour
* How do I get a visa?
Vietnam Visa - For those who would like to avoid the perhaps lengthening visa procedures with their local Vietnam's Embassies, the service of Vietnam Visa On Arrival is available for help. It is legitimated and supported by the Vietnamese Immigration Department. We recommend that you choose visa upon arrival, as picking up visa at the Vietnam int'l airport/border is quite simple, easy, no additional charges and no fail.

Steps to obtain Visa on arrival
a) Please provide the following information for us to apply for your visa.

1) Full name on passport
2) Passport number
3) Date of birth
4) Nationality
5) Date of arrival
6) Date of issue
7) Date of expire
8) Please make sure that your passport is still valid for 6 months

You can apply Vietnam visa online through our www.vietnamvisaprovider.com.

b) How long does it take?
It will take 2-3 days (Normal process), 01 day (Urgent process) to get the “Visa Approval Letter” which we will send you via mail. What you need is to print it out and take it along to get the stamp at airports/borders

c) Get the stamp
Upon arrival, you will need to fill in a certain form with your personal information, get the stamp and visa will be done. For this process, you will need to prepare 02 photos (4*6) and $25 USD each in cash which is stamping fee.

Download the form that you will need to fill your personal information at airport/border here

* Do our tour guides and drivers have meals with us?
The guide and the driver in each destination will dine at the same restaurant as yours. But, they will not join you unless you invite them.

* Where can I change our money into Vietnam currency?
We advise you to stop in any of a Vietnamese bank during the tour (Our tour guides will take you to the bank), you can change money at your hotel, but the exchange rate is not really good.

* Can I use credit cards in Vietnam?
Major credit cards such as Master Card, Visa, Diner's Card, American Express and JCB can be used to purchase goods in large shopping malls and stores in the big and medium cities, to pay for hotel rooms and for meals in some of the fancier restaurants, and to buy plane tickets with them.

Note: If you are to travel to those small cities or even remote rural areas, only cash in Dong can be used.

* Do I need to bring my medical record with me?
Yes, we suggest you take your medical record with you in case that you need it in the event of an emergency, and please also take with you your doctor's name, address and phone number, emergency contact name and phone number, and your insurance company's name, address and phone number.

* When I finish my tour in Vietnam, if I still have some local money, what can I do?
Upon leaving Vietnam, if you still have some local money, you can change them back to foreign currency with your passport and the exchange memos given by the banks or money exchange counters. So please keep those exchange memos well whenever you change money.

vivutravel travel consultant team

* Tipping
Tipping is not compulsory, but expected by your tour guide and driver.  We advise you to tip as below:

- US$10 - $15 per day for tour guide
- US$7 - US$10 per day for driver

Note:
- Tipping can be more or less or nothing that depends on how big is the group? And how do you enjoy our services?

- Other tipping for tuktuk, sampan boat, cyclo,... please check with your tour guide during the tour.

* Shopping
Vivutravel guarantees "no shopping tour", which means we protect you from the tourist shopping centers or traps. However, if you want to buy something, our travel consultants, tour guides will give you suggestions, advices and help you buy to avoid being overcharged.

Bargaining is a "Must" when buying something in Vietnam and Indochina.

Vivutravel believes that a good choice of accommodation will be the key factor for a successful holiday, and for many years of experience in tourism, we have created a list of the best hotels and resorts each destination that offer us both more benefits of competitive rates, early birds, guaranteed promotion and discounts with availability.

vietnam hotel

We pick the selected hotels for you as below:
Location: The hotels must be centrally – located, close to the main attractions and most convenient for you to enjoy your holiday.

Facility & Service Quality: Vivutravel only uses the hotels that are regularly and strictly inspected. The hotel must provide international standards and your every need is cared for by the hotel staff.

Variety in Choice: As Vivutravel offers different styles of tour such as honeymoon,, family, adventure, discovery, homestay,... so we will offer many styles and grades of hotels which are available for different budgets, tastes and culture backgrounds.

Hotel Information for planning your holiday and stay.
2 Stars - From US$35 - US$40:
We hardly use 2 star hotels for our clients but sometimes we have no choice if your trip is in the mountainous or remote areas. Basically, 2 star hotels will offer good size and clean guest rooms with AC, TV, hot water, shower and private bathrooms

3 Stars - From US$40 - US$80:
Offering basic needs for a comfortable stay, good size and clean guest rooms with Free access high speed Internet, Welcome baskets and drinking water, Telephone with international dialing, Electronic safe box in room, Hairdryer, Coffee and Tea, Wake-up service, AC, TV, hot water, shower and private bathrooms. On-site restaurants with breakfast included and lunch or dinner at your own pick up. A small fitness center, spa and swimming pool can be expected.

4 Stars - From from US$80 - US$130:
Offering a wide range of comfortable boutique hotels are available with shopping, dining and entertainment facilities nearby. Featuring quality service, fully furnished rooms, restaurants, fitness center with spa (and swimming pool in most cases), the hotels are expected to offer an above-average accommodation experience.

5 Stars - from US$130 - US$200 – US$ 300:
Offering an extensive range of facilities for an excellent accommodation experience. Multiple restaurants on site and a wide range of choice for buffet breakfast, good size of swimming pool, fitness center and concierge service round out the experience.

Tour guide and driver are Vivutravel's representatives and your travel companions during your travel in Vietnam and Indochina who take care of our travel services and make your holiday a memorable time. Understanding this, Vivutravel always selects the best tour guides and drivers for tours.

Private Guide & Transfer
Vivutravel's tour packages are private and tailor made so during your travel with us, you will have a private tour guide, private driver, and an air-conditioned vehicle escorting you at every destination you travel to. This will provide you with maximized personal care, security, and flexibility.

vivutravel tour guidevietnam tour guide

Tour Guide:
We do understand that a good tour guide will make your holiday a beautiful time and tour guides who work with us are well-paid, experienced with a university background, eager to exchange our culture, lifestyle, knowledge...with travelers, and have a great passion for their country and understand the personal touch.

Note: In Sapa or some mountainous areas, we may use local tour guides who come from the ethnic groups like H'Mong, or Red Dao as they know better than anyone else about their land, culture, customs and habits... and this is also the way that Vivutravel helps the local people a better life.

Vivutravel's requirements for a tour guide:
1 - Licensed at least for 4 years with working experience.

2 - Guiding does require more than just hanging out in the sun. Guides must be friendly and good with people, organized enough to keep groups or people on schedule, quick on their feet and ready for the inevitable snafus that arises.

3 - Must be an honest broker of their services and able to take criticism.

4 - Should be qualified at some level in health, health care or first aid.

5 - Able to relate to people from a wide range of cultures and backgrounds.

6 - Clear speech and good hearing.

7 - Must not be a alcoholic or No-alcohol during working time or anytime when on tour.

8 - Tour guide is a nurse to take care of visitors, a boss to keep the right itinerary, a teacher to give information, an ambassador to introduce our country, an entertainer

9 - Must be on time every time. Being late or delay is unacceptable.

10 - Check flight tickets, train tickets, meals, weather... to make sure things are in order and inform local office if any changes that might effect the tour.

11 - Solve problems with care when there is dissatisfy. Argument should be averted by courtesy.

12 - If any change of itinerary is needed for unexpected reasons, your private tour guides will be more than accommodating in suggesting alternatives to ensure that you always have a wonderful experience.

vivutravel driver and busvivutravel car

Transportation:
Vivutravel guarantees to offer the best means of transport during your holiday in Vietnam and Indochina. The safety, comfort and security of our customers come first. We use only the latest modern cars, vans, coaches and all our drivers are full time workers, government licensed in the tourism industry with at least 5 years driving experience. We are fully in control of our quality and service as we own our vehicles.

Vivutravel's requirements for a tour driver.
- Our drivers must be good drivers with at least 5 years of experience

- Our drivers must keep the vehicles clean,

- Our drivers are not allowed to hear cell-phone or smoke, chat, drink when driving.

- Our drivers must be friendly, helpful.

- Our drivers are not allowed to take you to shops unless you ask for.

- Your vehicle in each destination is air conditioned, insured, clean, and regularly maintained.

Tipping
Tipping is not compulsory, but expected by your tour guide and driver.  We advise you to tip as below:

- US$10 - $15 per day for tour guide
- US$7 - US$10 per day for driver

- Tipping can be more or less or nothing that depends on how big is the group? And how do you enjoy our services?

- Other tipping for tuktuk, sampan boat, cyclo,... please check with your tour guide during the tour.

Vivutravel believes that a good choice of accommodation will be the key factor for a successful holiday, and for many years of experience in tourism, we have created a list of the best hotels and resorts each destination that offer us both more benefits of competitive rates, early birds, guaranteed promotion and discounts with availability.

vietnam hotel

We pick the selected hotels for you as below:
Location: The hotels must be centrally – located, close to the main attractions and most convenient for you to enjoy your holiday.

Facility & Service Quality: Vivutravel only uses the hotels that are regularly and strictly inspected. The hotel must provide international standards and your every need is cared for by the hotel staff.

Variety in Choice: As Vivutravel offers different styles of tour such as honeymoon,, family, adventure, discovery, homestay,... so we will offer many styles and grades of hotels which are available for different budgets, tastes and culture backgrounds.

Hotel Information for planning your holiday and stay.
2 Stars - From US$35 - US$40:
We hardly use 2 star hotels for our clients but sometimes we have no choice if your trip is in the mountainous or remote areas. Basically, 2 star hotels will offer good size and clean guest rooms with AC, TV, hot water, shower and private bathrooms

3 Stars - From US$40 - US$80:
Offering basic needs for a comfortable stay, good size and clean guest rooms with Free access high speed Internet, Welcome baskets and drinking water, Telephone with international dialing, Electronic safe box in room, Hairdryer, Coffee and Tea, Wake-up service, AC, TV, hot water, shower and private bathrooms. On-site restaurants with breakfast included and lunch or dinner at your own pick up. A small fitness center, spa and swimming pool can be expected.

4 Stars - From from US$80 - US$130:
Offering a wide range of comfortable boutique hotels are available with shopping, dining and entertainment facilities nearby. Featuring quality service, fully furnished rooms, restaurants, fitness center with spa (and swimming pool in most cases), the hotels are expected to offer an above-average accommodation experience.

5 Stars - from US$130 - US$200 – US$ 300:
Offering an extensive range of facilities for an excellent accommodation experience. Multiple restaurants on site and a wide range of choice for buffet breakfast, good size of swimming pool, fitness center and concierge service round out the experience.

Indochina holiday to Vietnam, Laos, Cambodia, Myanmar, Thailand offers you some of the world's best food and it is really the highlight of your travel. Vivutravel tends to include meals where necessary and when special. Other meals are at your own choices.

vietnam travelvietnam holidays

Breakfast:
Breakfast is included at all hotels and is buffet breakfast with Asian and Western food.

Lunch
Lunches (if included) are usually set menu at handpicked local restaurant with comfortable dining environment where you can rest assure to taste the local flavor. All restaurants are carefully selected and highly recommended.

If allergic to some food
We suggest you to list any food or ingredients that you are allergic to and let our travel consultant know. Then your travel consultant will mark them in the guide’s itinerary, so that our reservation's team and tour guides in different cities can make some preparations and arrangements in advance.

Dinner
Dinners are only included if you stay overnight in a homestay, overnight on cruise in Halong Bay, Mekong Delta or at some special occasions such as welcome dinner, farewell dinner or on requested. So dinners are at your own choice and arrangement, but Vivutravel's tour guide will always give you good suggestions based on your preferences.

Your rate:
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This is private tour with a flexible schedule. There is no other traveler on the tour. You will have a private English speaking tour guide and a private air-conditioned vehicle in each destination. This is sample tour and can always be personalized to meet your personal needs and travel budget.

Planning the tour:
Prompt response in 0.5-10 hours
Supported by private travel consultant
Unlimited changes, no charge

Our guarantee:
Quality service and affordable price with added value
Use of excellent local guides
Use of well-selected hotels
Use of comfortable vehicles
Worry-free & one-stop service
Excellent customer care

Methods of payment:
Deposit 30% in advance after the tour is confirmed
Balance paid on arrival in cash, credit cards, traveler's cheque
Online and secure payment by bank transfer or credit cards