"'My teenage daughter and I had never been to Vietnam and found Vivu travel on trip advisor. Emails with Hoai were timely and efficient. I let her design the trip as I didn't really know where we wanted to go. We visited Hanoi, Ninh Binh, Halong Bay, Hoi An and Phu Quoc. She arranged all domestic flights, hotels, transfers, tours and guides. I had never booked like this before as I usually book my own trips. Everything was smooth and easy.
Hotels were excellent - 4/5 star but local rather than American chains. Our guide Leo was great. We had a packed itinerary but he was flexible and able to change whenever we determined we wanted to adjust. Leo also suggested all the restaurants when we were together. He shared both history and current cultural information. We also laughed a lot - helpful with a teenager. Our driver was also excellent and extremely attentive.
We didn't expect for the food to be the best part of our trip - but every place we went was wonderful and reasonably priced. Highly recommend this tour company. It is a family run business and feels as such. They even noticed it was my birthday and surprised me with a small gift.''