CT12: Authentic Cambodia Tour - 12 days / 11 nights

Destinations: Phnom Penh - Stung Treng - Banlung - Kratie - Kompong Cham - Siem Reap

Hightlights: visit Phnom Penh,Stung Treng, Banlung Kampong Cham, Kratie (Dolphin), Kampnog Thom, Siem Reap (Angkor Wat), Battambang,with private tour and driver. 

Authentic Cambodia Tour en brief

Day 1: Phnom Penh Arrival – Welcome dinner

Day 2: Phnom Penh – City tour

Day 3: Phnom Penh – Stung Treng

Day 4: Stung Treng – Banlung

Day 5: Banlung

Day 6: Banlung – Stung Treng – Kratie

Day 7: Kratie – Kompong Cham

Day 8: Kompong Cham – Siem Reap – Dinner

Day 9: Angkor Complex

Day 10: Angkor Complex

Day 11: Siem Reap and Tonle Sap

Day 12: Depart Siem Reap

This Authentic Cambodia tour takes you off the beaten track to some of Cambodia’s more remote and dramatic areas. Along the way encounter lush scenery, friendly smiles and a wealth of archaeological sites, culminating with the Angkor complex.

TOUR ITINERARY

Please contact us at info@vivutravel.com for booking and more information

  • Tour Class

  • 3 Star Hotel
  • 4 Star Hotel
  • 5 Star Hotel
  •  

    High Season

  •  

    (Jan 1 - Apr 30 & Oct 1 - Dec 31)

  • 3 Star HotelFrom $665
  • 4 Star HotelFrom $682
  • 5 Star HotelFrom $918
  •  

    Low season

  •  

    (May 1 - Sep 9)

  • 3 Star HotelFrom $635
  • 4 Star HotelFrom $645
  • 5 Star HotelFrom $885

Phnom Penh Arrival – Welcome dinner (Dinner)

Arrive in the capital and visit Phnom Penh's main attractions including the National Museum, the Royal Palace and Silver Pagoda.National Museum of Cambodia, constructed between 1917 and 1924, is Cambodia’s largest museum of cultural history and is the country’s leading historical and archaeological museum. This building was designed by George Groslier, a French historian, creator and author. Visit the museum, the visitors will see many collections of sculptures during the Khmer Empire and many statues such as bronze and stone statues…Next to the museum is the Royal Palace, the residence of the Khmer Kings. Royal Palace was built in the 1860s after King Norodom relocated the royal capital from Oudong to Phnom Penh. There are many buildings that visitor can see when discovering the area of the Royal Palace such as the Throne Hall, Moonlight Pavilion, Silver Pagoda…However, the most special building in the Royal Palace complex is the Silver Pagoda because its floor was covered by 5000 silver tiles. The pagoda houses many national treasures like gold and jeweled statue. The most notable statue of the pagoda is the Emerald Buddha statues and a life-sized gold Maitreya Buddha decorated with 9584 diamonds.
Welcome dinner in a famous local restaurant.
Overnight in Phnom Penh.

Accommodation at:

Day 01

Phnom Penh – City tour (Breakfast)

The second day of your Cambodia travel, explore this ever changing metropolis, taking in Wat Phnom and the Russian Market as well as the Tuol Sleng Museum and the poignant Killing Fields. Visitors will have a day looking into the past and the future of these enchanting and energetic people.

Wat Phnom means “Temple of the mountain” or “Mountain Pagoda” in Khmer, was built in 1373. This 27-meter-high pagoda is the tallest religious structure in the capital with spiral style. After visiting Wat Phnom with its special architectural structure, we will lead to the Russian Market to be fallen into its bustling atmosphere. The Russian Market is the most well-known foreign market in Cambodia and is the must-visit place for any visitors. Visitors will be surprised with many types of goods in the market such as silk, jewelry, clothes. The Russian market will give you the most interesting moments in Cambodia. However, when you want to buy jewelry, be careful with the fake! Say goodbye to the excitement of the Russian Market, we will arrive at the Toul Sleng Museum and the Killing Fields. The Toul Sleng Museum, also known as the Toul Sleng Genocide Museum, was used as a prison camp named S-21 in the Khmer Rouge Regime. This is also the most perfect evidence of the darkest part in the Cambodian history. When discovering inside the museum, visitors can see many tools for torturing and other things that turned this place into a horrific prison from a lovely primary school. Adjacent to the Museum is the Killing Fields with many corpses of innocent prisons, an indisputable evidence of the brutality of the Khmer Rouge Regime.
Overnight in Phnom Penh.

Accommodation at:

Day 02

Phnom Penh – Stung Treng (Breakfast)

Transfer to Stung Treng and take a boat ride out to Thala Bariwatt historical site. Stung Treng marks Cambodia’s northern border with Laos and the point where the Mekong River enters Cambodia. Originally a part of Laos, Stung Treng switched to Cambodian ownership during the French period and to this day you hear Lao spoken in town. The name Stung Treng means “River of Reeds” in Khmer and it’s the capital of the province which has the same name. The visitors will enjoy the quiet and poetics of the scenes of riverside in Stung Treng as well as the sunset view. However, our trip to Stung Treng will not stop at seeing the romantic view of riverside and sunset but we will visit Thala Bariwatt, also known as Thala Barivat, a district of Stung Treng. Like Stung Treng, the most spectacular scenes in Thala Bariwatt are also created by awesome river, the Mekong River. Visitors can take many photos of the activities of the people like monks and locals as well as wildlife such as the dolphins or the majestic scenes when the river runs wild. This will add many unforgettable pictures to your album of Cambodia and the Mekong River.
Overnight in Stung Treng.

Accommodation at:

Day 03

Stung Treng – Banlung ( Breakfast)

Today we will drive to Banlung, capital of Ratanakiri Province. There will be the chance to swim in Boeng Yeak Lom Lake, before heading for Cha Ong Waterfall. It can be said that Banlung is the best place for anyone who wants to discover the wilderness of Cambodia. Heavily forested and a house of twelve different ethnic minority groups, Banlung is a perfect area for get real information and photos of the wildest of Cambodia. Visitors can see many small villages with many shacks as well as spectacular waterfalls or even go inside a local’s house to experience their daily life before swim and enjoy one of the most wonderful scenes created by nature, the sweet rays, in Boeng Yeak Lom Lake and the awesomeness of Cha Ong Waterfall when it flows. At the end of the day, we will walk up Eisey Pak Ta Mak Mountain to admire the sunset.
Overnight in Banlung.

Accommodation at:

Day 04

Banlung (Breakfast)

Today we will drive out to Ven Sai village to meet some ethnic minority groups. In this village you will experience the daily life of people who live a life completely different than that in other parts of the world. Afterwards visit Ka Chanh Waterfall. Kachang Waterfall is situated 6km. north - west of Banlung. This Waterfall is located in the Kontung stream and flows into the Sre Pok River. The height of it is 12 m. and the water flows and falls throughout the year. A beautiful or magnificent landscape and huge amounts of fresh mist surround the waterfall. The visitors can take a bath and sit to look at the waterfall and other natural scenic beauties. Or the visitors can also go around viewing other natural sights on foot or taking an elephant ride.
Overnight in Banlung.

Accommodation at:

Day 05

Banlung – Stung Treng – Kratie (Breakfast)

This morning transfer via Stung Treng to Kratie, and then take a boat to observe the endangered fresh water Irrawaddy dolphins in the Mekong River. As few as 80 dolphins remain in the waters, and while there are ongoing and comprehensive conservation projects underway, dolphin mortality remains high. Dolphins aside, Kratie province is known for its pleasing riverside scenery and verdant villages and rice paddies.
Overnight in Kratie.

Accommodation at:

Day 06

Kratie – Kompong Cham (Breakfast)

En route to Kompong Cham, stop at a rubber plantation and the historical hill temples of Phnom Srei and Phnom Pros. Phnom Pros and Phnom Srei is located at Kro La Commune, Kampong Siem District in 7km from the provincial town of Kampong Cham. The northern part of Phnom Srei and Phnom Pros of Kampong Cham is surrounded by spectacular mountains of Dang Rek, Ba Ley and Chhuk. The mountain of Srei has pointed peak and can be climbed up by 308 Stair steps. At the top, there is a ruined temple, with a few nuns and no monks who stay to maintain and collect contribution to rebuild the temple. In Khmer, the name Phnom Srei and Phnom Pro mean Man Hill and Woman Hill respectively and it associated with a historical story about a Queen who had reign the Khmer Kingdom named “Srey Authyia”.
Overnight in Kompong Cham.

Accommodation at:

Day 07

Kompong Cham – Siem Reap – Dinner (Breakfast)

Before arriving in Siem Reap, discover Sambor Prei Kuk Temple Group, an important cultural and historical site and one that is rarely visited by tourists. Located on Eastern bank of Tonle Sap, the central part of Sambor Prei Kuk is divided mainly into three groups. The structures of the overall archaeological area were constructed at variable times: the southern groups and north (7th century), and the central group (later). The buildings of Sambor Prei Kuk are characteristic of the Pre-Angkorean period with a simple external plan. The principal material is brick, but sandstone is also used for certain structures. Moreover, visitors coming here can enjoy one of the most unique combinations between nature and man-made masterpiece, the strangler-fig-covered temple.
Dinner in a famous local restaurant.
Overnight in Siem Reap.

Accommodation at:

Day 08

Angkor Complex (Breakfast)

Prepare to ‘wow’ yourselves at the magnificent, amazing, outstanding, utterly memorable and awe inspiring Angkor Complex, beginning with Angkor Thom. In the afternoon enter Angkor Wat Temple and witness sunset from Phnom Bakheng. Angkor Thom, the last capital of the Angkorian Empire, is the largest complex in Cambodia with five gates, the East Gate, West Gate, South Gate, North Gate and Victory Gate and each gate is crowned with four giant faces. Visitors can explore and enjoy the construction inside the complex like the impressive laterite and sandstone pyramid Phimeanakas, Prasat Suor Prat, the must-see Bayon temple, Terrace of The Leper King and Terrace of The Elephant. After visiting the Angkor Thom complex, we will lead to the world biggest and best-preserved Hindu temple, the Angkor Wat temple. This must-visit temple is not only the symbol of Cambodia but also the perfect epitome of the classical Khmer architecture and it is the presence of integrity, justice and heritage as in the Cambodian flag. A long bridge will take you to the main part of the Angkor Wat, the Temple City. The Angkor Wat complex consists of five temples with a large central temple surrounded by four smaller one. The wall around the temple is very special and valuable because it describes many activities of the ancient Khmer people by the picture carved on it. Go inside, you will be surprised by the mystics of the atmosphere of the temple with the light fall down inside when afternoon. More, there are many other ethereal scenes awaiting the visitors to discover.
Overnight in Siem Reap.

Accommodation at:

Day 09

Angkor Complex (Breakfast)

Continue to explore the Angkor Complex with Banteay Srei, Ta Prohm and Banteay Kdei temples. Later take in the “big circuit” containing Preah Kanh, Neak Pean, Ta Som, East Mebon and Pre Rup temples. Each temple has individual characteristics and is fascinating it its own right.
Overnight in Siem Reap.

Accommodation at:

Day 10

Siem Reap and Tonle Sap (Breakfast)

Today head for Tonle Sap Lake, South East Asia’s largest lake, and visit a floating village as well as Artisans D’Angkor, a local carving school. Finish our comprehensive stay at Angkor with the Rolous Temple Group.
Overnight in Siem Reap.

Accommodation at:

Day 11

Depart Siem Reap (Breakfast)

The last day of your Cambodia holiday is free at leisure until we transfer you to the airport for your departure. We wish you all the best and hope to arrange your next Cambodia tour. Goodbye and see you again!

Accommodation at:

Day 12

Inclusion:

  • All transfers and transportation in private air-conditioned vehicle with driver
  • Accommodation as indicated
  • English speaking tour guide
  • Entrance fees

Exclusion:

  • Drinks
  • Other meals
  • Insurance
  • Flights

ABOUT VIVUTRAVEL
Vivutravel is a local, trustworthy and professional Vietnam tour operator, offering a wide range of Vietnam and Indochina tour packages to the most exciting destinations at most competitive price. Our Business License Number is 0104000493 and our International Tour Operator License Number is 01 – 258. We are very pleased to be a member of Vietnam Administration of Tourism with financial guarantee – a deposit of 1.000,000,000 million Vietnam Dong (US$ 50,000) in a bank of Vietnam. Besides that, we are also official members of;

Pata http://www.patamanager.org/Members/8088
Asta http://www.travelsense.org/vivutravel
Tripadvisor http://www.tripadvisor.com/vivutravel

vivutravel team in hanoi

Are you planning your Vietnam Holiday, but not sure how to arrange the trip? Getting lost in many tour options? Being sick of searching...? Just leave your troubles behind to read our Vietnam travel guides and send us your requests. Your private travel consultant at Vivutravel will help you design a perfectly suggested tour itinerary and quote which are tailor made to suit your wishes and budget.

* How to plan my Vietnam tour with you?
1. Send us an inquiry by submitting one of our online tour inquiry forms (Click). Tell us as much information as possible. For examples;

- Please tell us how many people will be traveling with you?

- Please tell us your preferred hotels, level of hotel (3, 4 or 5 stars), type of hotel, type of room...

- Please tell us your type of travel, length of travel and activities that you are interested in. For example; Family with kids, Couple's vacation, Honeymoon, Friends, Shopping, Sightseeing, Leisure and Relaxing, Cuisine & Cooking, Kayaking, Caves & Grottoes, Fishing, Swimming, Hiking, Minority, Adventure & Discovery...

- Please tell us where and what you want to visit. If you do not know much about Vietnam and Indochina, just give us your travel plan and ideas and we will create a suggested tour for you.

- Most of our tour guide are English speaking tour guides, but if you want another language like French, Spanish, Italian, Russian, Chinese... we can always arrange. Please tell us what you do you expect from your guides, for example; you want a guide with sense of humor? Good knowledge in history & culture? Male/Female guide? Talkative/untalkative? Young/Old guide?

- Please advise if you want breakfast included only or also lunch and dinner. Please let us know if you are a vegetarian, the food you can eat or can't? If you want local food in local restaurants or western food in tourist restaurant...? Actually, you do not have to send us all information, but the more we know, the better we plan your holiday.

2. After having received your inquiry, one of our professional Vietnam travel consultants will email and give you a proposal.

3. If you accept the proposal (you may modify it till you are satisfied with it), we will calculate the tour cost and send you the tour price. If you accept it, please confirm that you would like to book it.

* How Travel Experts at Vivutravel Service you?
"Highest Standards of Quality and Honesty" is the core value of each specialized team at Vivutravel.

Everyone in our company is working hard for only one goal, which is to ensure the highest level of service, luxury, and attention to detail from the minute you begin planning your trip, to the day you return home.

vietnam tour

1-on-1 Travel Consultant
After sending us an inquiry, one of our travel consultants will get back to you within 0.5~23.5 hrs. In the next few days, he/she will be working closely with you to formulate a customized tour plan, as well as providing professional suggestions based on your travel interests, time, and budget.

Beside, he/she will keep in contact with you during your entire tour in Vietnam and Indochina, continually checking if everything is going well as planned.

* How to proceed to book Vietnam and Indochina tour with you?
When you decide to book your Vietnam and Indochina holiday with us, please send us your full names (name on passport) for hotel and domestic flight reservations, and your international flight details in and out Vietnam/Indochina for airport transfers / pick up & see off.

* How to pay the deposit and the balance?
Deposit: When the booking is completely confirmed, we will send you confirmation details including confirmed itinerary, invoice, voucher then deposit request of about 30% of the total tour cost (can be less). You can pay by credit cards (via onepay gateway, pay online), make wire transfer, western union. The deposit is used to pay the flight tickets, hotels, train tickets in advance.

Balance: You can pay the rest 2 weeks before your arrival, or you can pay us on your arrival in Vietnam by credit cards, cash (AUD, USD, EUROS, VND...)

* How to enjoy the tour?
Our job is to make your holiday a memorable experience. To make sure you will have a great time, there are something that we should share;

When you request the tour: Please let us know your personal interests so our travel consultants will design and include in the itinerary, or take notes for the hotels, tour guide, restaurants...

Before you come: One week before your arrival. we always send our clients an email to update about the weather and climate, booking status, and remind you to prepare/check the documents, visa...for the holiday.

When on tour: The tour is fixed, but you can always discuss with us if you want to make it more flexible. For example, you want to make some changes in the itinerary, restaurant (meals), tour guide... please just let us know, we will do the best for you.

Tour guide: Please let us know what do you expect from your tour guides and we will arrange the right ones for you.

* Can you buy the international flight tickets for us?
Yes, we do. However, we advise you to buy the flight tickets in and out Vietnam from your end as it is always cheaper than if booked in here.

vivutravel vietnam tour

* Do you offer any discounts?
Yes, we offer discounts for;

- Family with kids and children < 12 years old
- Disable people
- Old people (> 65 years old)
- Second trip with us
- Big group

* How can I pay you the money?
1) Credit card; (secure online payment gateway via Onepay)
ONEPAY - ONLINE PAYMENT GATEWAY (VISA, MASTERCARD, AMEX & JCB ACCEPTED)

Like PayPal, OnePAY is a payment gateway but specialized in Vietnam where the PayPal has not yet reached. This is a perfect and the first payment processor which gains reputation among clients about its efficiency and timely friendly support.

OnePAY in cooperation with biggest bank in Vietnam - Vietcombank which has been implemented this service among many tour operators in Vietnam.

OnePAY is approved by MasterCard for this payment collection on the behalf of us. OnePAY uses SSL Verisign® over internet transaction under 3D-Secure program by respective creditcard companies so you are free from worries your card information disclosed. OnePAY payment portal also meets standards of international financial system such as PCI DSS of PCI Security Standards Council, 3D-Secure of Visa, MasterCard and JCB.

2) Wire transfer (bank transfer)
3) Cash
4) Western union
5) Combination

* Is there any charge if i change my travel plan such as travel dates, tour itinerary, hotels,...?
We are happy to work on your requests, and will not charge you any money. However, if it is too urgent and the date is too close, the hotels or airlines may chare you some money, in this case we will let you know.

* What is the latest time that I can make my reservation?
We suggest you make reservations at least one month before the departure date. If you decide to travel to Vietnam in May, September or October which is peak season, we recommend you make the reservations two months (at least one) before your departure date. Late reservations can not be guaranteed for the availability of domestic flights, hotel rooms, etc.

However, we DO accept late reservations, things are possible at Vivutravel

* What about Cancellation policy?
In case of cancellation, we will not impose any charges if we are not being charged and possible to get refund from our suppliers but if our suppliers apply charges for cancellation, you will have to pay those charges that apply. Cancellation policies vary, depending upon the type of service, the time of year, and the reason for cancellation. We will pass on to you all details of any cancellation policy with our transparent reply upon demand.

General cancellation charges that applied by travel services in Vietnam and Indochina.

- Domestic flights: 25% of the fares
- 3 star hotels, train tickets, no charge if you cancel 3-5 days before your arrival. (FIT)
- 4 star hotels, 7 - 10 days before your arrival (FIT)
- 5 stars hotelS, 10 - 15 days before your arrival (FIT)

However, in peak season, we may have to pay the hotels one month before your arrival to secure the booking, and in this case, the cancellation policy will be based on the hotels' cancellation plolicies.

* Can we get refund?
For the unused services, Vivutravel will refund you the money.

vietnam tour

* How do I get a visa?
Vietnam Visa - For those who would like to avoid the perhaps lengthening visa procedures with their local Vietnam's Embassies, the service of Vietnam Visa On Arrival is available for help. It is legitimated and supported by the Vietnamese Immigration Department. We recommend that you choose visa upon arrival, as picking up visa at the Vietnam int'l airport/border is quite simple, easy, no additional charges and no fail.

Steps to obtain Visa on arrival
a) Please provide the following information for us to apply for your visa.

1) Full name on passport
2) Passport number
3) Date of birth
4) Nationality
5) Date of arrival
6) Date of issue
7) Date of expire
8) Please make sure that your passport is still valid for 6 months

You can apply Vietnam visa online through our www.vietnamvisaprovider.com.

b) How long does it take?
It will take 2-3 days (Normal process), 01 day (Urgent process) to get the “Visa Approval Letter” which we will send you via mail. What you need is to print it out and take it along to get the stamp at airports/borders

c) Get the stamp
Upon arrival, you will need to fill in a certain form with your personal information, get the stamp and visa will be done. For this process, you will need to prepare 02 photos (4*6) and $25 USD each in cash which is stamping fee.

Download the form that you will need to fill your personal information at airport/border here

* Do our tour guides and drivers have meals with us?
The guide and the driver in each destination will dine at the same restaurant as yours. But, they will not join you unless you invite them.

* Where can I change our money into Vietnam currency?
We advise you to stop in any of a Vietnamese bank during the tour (Our tour guides will take you to the bank), you can change money at your hotel, but the exchange rate is not really good.

* Can I use credit cards in Vietnam?
Major credit cards such as Master Card, Visa, Diner's Card, American Express and JCB can be used to purchase goods in large shopping malls and stores in the big and medium cities, to pay for hotel rooms and for meals in some of the fancier restaurants, and to buy plane tickets with them.

Note: If you are to travel to those small cities or even remote rural areas, only cash in Dong can be used.

* Do I need to bring my medical record with me?
Yes, we suggest you take your medical record with you in case that you need it in the event of an emergency, and please also take with you your doctor's name, address and phone number, emergency contact name and phone number, and your insurance company's name, address and phone number.

* When I finish my tour in Vietnam, if I still have some local money, what can I do?
Upon leaving Vietnam, if you still have some local money, you can change them back to foreign currency with your passport and the exchange memos given by the banks or money exchange counters. So please keep those exchange memos well whenever you change money.

vivutravel travel consultant team

* Tipping
Tipping is not compulsory, but expected by your tour guide and driver.  We advise you to tip as below:

- US$10 - $15 per day for tour guide
- US$7 - US$10 per day for driver

Note:
- Tipping can be more or less or nothing that depends on how big is the group? And how do you enjoy our services?

- Other tipping for tuktuk, sampan boat, cyclo,... please check with your tour guide during the tour.

* Shopping
Vivutravel guarantees "no shopping tour", which means we protect you from the tourist shopping centers or traps. However, if you want to buy something, our travel consultants, tour guides will give you suggestions, advices and help you buy to avoid being overcharged.

Bargaining is a "Must" when buying something in Vietnam and Indochina.

Vivutravel believes that a good choice of accommodation will be the key factor for a successful holiday, and for many years of experience in tourism, we have created a list of the best hotels and resorts each destination that offer us both more benefits of competitive rates, early birds, guaranteed promotion and discounts with availability.

vietnam hotel

We pick the selected hotels for you as below:
Location: The hotels must be centrally – located, close to the main attractions and most convenient for you to enjoy your holiday.

Facility & Service Quality: Vivutravel only uses the hotels that are regularly and strictly inspected. The hotel must provide international standards and your every need is cared for by the hotel staff.

Variety in Choice: As Vivutravel offers different styles of tour such as honeymoon,, family, adventure, discovery, homestay,... so we will offer many styles and grades of hotels which are available for different budgets, tastes and culture backgrounds.

Hotel Information for planning your holiday and stay.
2 Stars - From US$35 - US$40: 
We hardly use 2 star hotels for our clients but sometimes we have no choice if your trip is in the mountainous or remote areas. Basically, 2 star hotels will offer good size and clean guest rooms with AC, TV, hot water, shower and private bathrooms

3 Stars - From US$40 - US$80:
Offering basic needs for a comfortable stay, good size and clean guest rooms with Free access high speed Internet, Welcome baskets and drinking water, Telephone with international dialing, Electronic safe box in room, Hairdryer, Coffee and Tea, Wake-up service, AC, TV, hot water, shower and private bathrooms. On-site restaurants with breakfast included and lunch or dinner at your own pick up. A small fitness center, spa and swimming pool can be expected.

4 Stars - From from US$80 - US$130:
Offering a wide range of comfortable boutique hotels are available with shopping, dining and entertainment facilities nearby. Featuring quality service, fully furnished rooms, restaurants, fitness center with spa (and swimming pool in most cases), the hotels are expected to offer an above-average accommodation experience.

5 Stars - from US$130 - US$200 – US$ 300:
Offering an extensive range of facilities for an excellent accommodation experience. Multiple restaurants on site and a wide range of choice for buffet breakfast, good size of swimming pool, fitness center and concierge service round out the experience.

Tour guide and driver are Vivutravel's representatives and your travel companions during your travel in Vietnam and Indochina who take care of our travel services and make your holiday a memorable time. Understanding this, Vivutravel always selects the best tour guides and drivers for tours.

Private Guide & Transfer
Vivutravel's tour packages are private and tailor made so during your travel with us, you will have a private tour guide, private driver, and an air-conditioned vehicle escorting you at every destination you travel to. This will provide you with maximized personal care, security, and flexibility.

vivutravel tour guidevietnam tour guide

Tour Guide:
We do understand that a good tour guide will make your holiday a beautiful time and tour guides who work with us are well-paid, experienced with a university background, eager to exchange our culture, lifestyle, knowledge...with travelers, and have a great passion for their country and understand the personal touch.

Note: In Sapa or some mountainous areas, we may use local tour guides who come from the ethnic groups like H'Mong, or Red Dao as they know better than anyone else about their land, culture, customs and habits... and this is also the way that Vivutravel helps the local people a better life.

Vivutravel's requirements for a tour guide:
1 - Licensed at least for 4 years with working experience.

2 - Guiding does require more than just hanging out in the sun. Guides must be friendly and good with people, organized enough to keep groups or people on schedule, quick on their feet and ready for the inevitable snafus that arises.

3 - Must be an honest broker of their services and able to take criticism.

4 - Should be qualified at some level in health, health care or first aid.

5 - Able to relate to people from a wide range of cultures and backgrounds.

6 - Clear speech and good hearing.

7 - Must not be a alcoholic or No-alcohol during working time or anytime when on tour.

8 - Tour guide is a nurse to take care of visitors, a boss to keep the right itinerary, a teacher to give information, an ambassador to introduce our country, an entertainer

9 - Must be on time every time. Being late or delay is unacceptable.

10 - Check flight tickets, train tickets, meals, weather... to make sure things are in order and inform local office if any changes that might effect the tour.

11 - Solve problems with care when there is dissatisfy. Argument should be averted by courtesy.

12 - If any change of itinerary is needed for unexpected reasons, your private tour guides will be more than accommodating in suggesting alternatives to ensure that you always have a wonderful experience.

vivutravel driver and busvivutravel car

Transportation:
Vivutravel guarantees to offer the best means of transport during your holiday in Vietnam and Indochina. The safety, comfort and security of our customers come first. We use only the latest modern cars, vans, coaches and all our drivers are full time workers, government licensed in the tourism industry with at least 5 years driving experience. We are fully in control of our quality and service as we own our vehicles.

Vivutravel's requirements for a tour driver.
- Our drivers must be good drivers with at least 5 years of experience

- Our drivers must keep the vehicles clean,

- Our drivers are not allowed to hear cell-phone or smoke, chat, drink when driving.

- Our drivers must be friendly, helpful.

- Our drivers are not allowed to take you to shops unless you ask for.

- Your vehicle in each destination is air conditioned, insured, clean, and regularly maintained.

Tipping
Tipping is not compulsory, but expected by your tour guide and driver.  We advise you to tip as below:

- US$10 - $15 per day for tour guide
- US$7 - US$10 per day for driver

- Tipping can be more or less or nothing that depends on how big is the group? And how do you enjoy our services?

- Other tipping for tuktuk, sampan boat, cyclo,... please check with your tour guide during the tour.

Vivutravel believes that a good choice of accommodation will be the key factor for a successful holiday, and for many years of experience in tourism, we have created a list of the best hotels and resorts each destination that offer us both more benefits of competitive rates, early birds, guaranteed promotion and discounts with availability.

vietnam hotel

We pick the selected hotels for you as below:
Location: The hotels must be centrally – located, close to the main attractions and most convenient for you to enjoy your holiday.

Facility & Service Quality: Vivutravel only uses the hotels that are regularly and strictly inspected. The hotel must provide international standards and your every need is cared for by the hotel staff.

Variety in Choice: As Vivutravel offers different styles of tour such as honeymoon,, family, adventure, discovery, homestay,... so we will offer many styles and grades of hotels which are available for different budgets, tastes and culture backgrounds.

Hotel Information for planning your holiday and stay.
2 Stars - From US$35 - US$40:
We hardly use 2 star hotels for our clients but sometimes we have no choice if your trip is in the mountainous or remote areas. Basically, 2 star hotels will offer good size and clean guest rooms with AC, TV, hot water, shower and private bathrooms

3 Stars - From US$40 - US$80:
Offering basic needs for a comfortable stay, good size and clean guest rooms with Free access high speed Internet, Welcome baskets and drinking water, Telephone with international dialing, Electronic safe box in room, Hairdryer, Coffee and Tea, Wake-up service, AC, TV, hot water, shower and private bathrooms. On-site restaurants with breakfast included and lunch or dinner at your own pick up. A small fitness center, spa and swimming pool can be expected.

4 Stars - From from US$80 - US$130:
Offering a wide range of comfortable boutique hotels are available with shopping, dining and entertainment facilities nearby. Featuring quality service, fully furnished rooms, restaurants, fitness center with spa (and swimming pool in most cases), the hotels are expected to offer an above-average accommodation experience.

5 Stars - from US$130 - US$200 – US$ 300:
Offering an extensive range of facilities for an excellent accommodation experience. Multiple restaurants on site and a wide range of choice for buffet breakfast, good size of swimming pool, fitness center and concierge service round out the experience.

Indochina holiday to Vietnam, Laos, Cambodia, Myanmar, Thailand offers you some of the world's best food and it is really the highlight of your travel. Vivutravel tends to include meals where necessary and when special. Other meals are at your own choices.

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Breakfast:
Breakfast is included at all hotels and is buffet breakfast with Asian and Western food.

Lunch
Lunches (if included) are usually set menu at handpicked local restaurant with comfortable dining environment where you can rest assure to taste the local flavor. All restaurants are carefully selected and highly recommended.

If allergic to some food
We suggest you to list any food or ingredients that you are allergic to and let our travel consultant know. Then your travel consultant will mark them in the guide’s itinerary, so that our reservation's team and tour guides in different cities can make some preparations and arrangements in advance.

Dinner
Dinners are only included if you stay overnight in a homestay, overnight on cruise in Halong Bay, Mekong Delta or at some special occasions such as welcome dinner, farewell dinner or on requested. So dinners are at your own choice and arrangement, but Vivutravel's tour guide will always give you good suggestions based on your preferences.

Your rate:
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This is private tour with a flexible schedule. There is no other traveler on the tour. You will have a private English speaking tour guide and a private air-conditioned vehicle in each destination. This is sample tour and can always be personalized to meet your personal needs and travel budget.

Planning the tour:
Prompt response in 0.5-10 hours
Supported by private travel consultant
Unlimited changes, no charge

Our guarantee:
Quality service and affordable price with added value
Use of excellent local guides
Use of well-selected hotels
Use of comfortable vehicles
Worry-free & one-stop service
Excellent customer care

Methods of payment:
Deposit 30% in advance after the tour is confirmed
Balance paid on arrival in cash, credit cards, traveler's cheque
Online and secure payment by bank transfer or credit cards