Many tourists complain about the e-visa service through the government website for several reasons:

Technical issues: Many people encounter difficulties when accessing the website or when making payment transactions. Website errors, slow loading times, or inability to complete the application can cause significant frustration.

Complex process: Some customers find the e-visa application process unclear and can become confused. They may not fully understand the requirements or necessary documents, leading to multiple revisions of their applications.

Long processing times: Some customers feel that the time taken to process their e-visa takes longer than expected. This can be particularly challenging for those who need quick clearance to plan their trips.

Lack of support information: Tourists sometimes do not receive timely support or complete information from the relevant authorities or the website, making them feel inadequately cared for.

Security concerns: Travelers may be worried about providing personal information through electronic channels, especially when they are unsure about the website’s data protection and security policies.

Unclear fees: Some customers encounter surprises regarding service fees, such as hidden charges not clearly stated upfront, leading them to feel it is unfair.

These issues can create negative feelings and lead to dissatisfaction with the e-visa application experience. Improving this situation requires enhancements in technology, processes, and support services from relevant authorities.

The reasons to choose Vivu Travel to apply for an e-visa to Vietnam.

Based on customer reviews regarding the visa services for foreign tourists coming to Vietnam, here are the reasons why you should choose to apply for a visa through a reputable travel company like Vivu Travel:

''5 star Customer Service for Vietnam evisa … Thank You Ms Duong

Outstanding customer service: Customers have experienced timely and dedicated support from Ms. Duong. This demonstrates that Vivu Travel is committed to meeting the needs and inquiries of clients throughout the visa application process.

Clear information process: Ms. Duong (This email address is being protected from spambots. You need JavaScript enabled to view it.) provided detailed information about the visa application process and associated costs, helping customers understand better and make informed decisions.

Quick processing time: Customers have avoided frustration caused by technical issues on the government website, thanks to the professional service offered by Vivu Travel, saving them time and reducing stress.

Information security assurance: Choosing a reputable company like Vivu Travel gives customers peace of mind when providing personal information, helping to minimize the risk of fraud and identity theft.

Comprehensive services: Vivu Travel not only assists with visa applications but also offers other services such as organizing tours and airport transportation, making it convenient for customers to plan their trips.

Positive customer feedback: With numerous positive reviews from other clients, Vivu Travel is a reliable choice for those needing a visa and wanting to have a great trip to Vietnam.

With these reasons, choosing Vivu Travel for your visa application not only ensures a simple and quick process but also provides reassurance and attentive support.

Vivu Travel - A Trustworthy Vietnam Tour Operator

Vivu Travel is not only a reputable place to apply for a visa for tourists coming to Vietnam, but also a professional tour organizer that offers amazing experiences for travelers. Here are some additional details about Vivu Travel's services:

Diverse tour organization: Vivu Travel provides a variety of tours ranging from city sightseeing tours, cultural experience tours, to nature exploration tours. Customers can choose based on personal preferences or group wishes.

Professional and dedicated: The staff at Vivu Travel has extensive experience in the tourism industry and is always ready to listen to customer needs and advise on the best options to ensure a smooth and enjoyable trip.

Flexible solutions: Vivu Travel understands that each customer has unique needs, so they are flexible in designing tours according to requests, helping customers have a unique and personalized journey.

Local expertise support: With in-depth knowledge of destinations in Vietnam, Vivu Travel not only organizes tours but also provides useful information about local culture, cuisine, and activities to participate in.

Reliable transportation services: In addition to organizing tours, Vivu Travel also offers airport transportation services and city travel services, ensuring that customers have a convenient and safe experience throughout their journey.

Reasonable prices: Vivu Travel is committed to providing high-quality services at reasonable prices, helping customers save costs while still creating memorable experiences during their trip.

With these outstanding advantages, Vivu Travel is not only a perfect choice for visa applications but also an ideal partner for those who want to explore the beauty and culture of Vietnam.