Vietnam can simply be describes as a kaleidoscope of people. Take part in this twelve days classic tour to Vietnam to understand the amazing and unique culture of the Vietnam people and appreciate the pride in them when it comes to their culture.
Start with a Vietnam cultural tour around the city of Hanoi, known for century’s old architecture and rich culture influenced by Chinese, French and their neighbors. Watch the picturesque pagodas unfold as you walk along the narrow streets. Take a walk to the wild and wonderful corners of th city and watch unique art scenes. How best can you experience the rich culture of Vietnamese people without taking part in a Vietnam culinary tour by dining on the street foods? There aroma is nothing to ignore.
Take a tour to Halong bay in northern Vietnam explore its green waters and thousands of islands topped forests. Take a Vietnam cruise tour on a junk boat or a kayak overnight as you further explore the gorgeous islands and discover hidden grottoes. Be adventurous and take part in scuba diving , rock climbing and many more activities.
Later you can take a flight to the central region, to the city of Hue, a historic citadel. Take a Vietnam history tour around this city that blends both modern and ancient buildings. From modern hotels to crumbling walls. Then take drive to Hoi An and experience the beautiful aura of this old town and the blend of culture in several different ways.
Take a tour to the most exciting city of Vietnam, have a chance to experience the hustle and bustle of the city. Visit the historic sites and get to understand the War made Vietnam crawl on its knees and also understand the amazing French architecture.
How best can you end this 15 day tour? Visit Mekong delta before taking the flight to Phu Quoc island, named as pearl island and it is the perfect place to end your beautiful holiday.
Destinations: Hanoi - Halong bay – Hue – Hoian – Ho Chi Minh – Cu Chi Tunnels – Mekong Delta – Phu Quoc Island
Highlights: Hanoi city and street food tour, Halong bay cruise, Hue city with royal dinner, Hoian ancient town with leisurely biking tour, Vespa tour in Ho Chi Minh and Mekong Delta, Phu Quoc island.
Brief Vietnam holiday in your eyes
Day 1: Hanoi arrival
Day 2: Hanoi special tour - Train Street
Day 3: Hanoi – Halong bay – Overnight on board
Day 4: Halong bay – Hanoi – Flight to Hue
Day 5: Hue city tour by Cyclo
Day 6: Hue – Drive to Hoi An
Day 7: Hoi An farming & fishing tour
Day 8: Hoi An Free Day - Hoi An Memories Show
Day 9: Hoi An – Danang – Flight to Ho Chi Minh – Vespa tour
Day 10: Ho Chi Minh city tour & Cu Chi tunnels
Day 11: Ho Chi Minh – Ben Tre – Can Tho
Day 12: Can Tho – Cai Rang floating market – Flight to Phu Quoc island
Day 13: Phu Quoc free day & Squid Fishing Tour
Day 14: Phu Quoc free day
Day 15: Phu Quoc - Flight to Ho Chi Minh & Departure
The best of Vietnam tour is designed to see the main attractions of Vietnam, including 1000 year old city of Hanoi, Halong Bay - world's natural heritage, Hue - ancient citadel, Hoi An - highlights of all Vietnam tours, HCMC - the most exciting city of Vietnam, Mekong delta and Phu Quoc island.
Please contact us at email@example.com to get tailor-made itinerary and price
Vietnam is deserved to be a top country to travel in your lifetime which is famous for its peaceful country-sides, green rice paddy fields, rugged mountain ranges, exotic ethnic minorities, amazing white sandy beaches, spectacular bays, mysterious pagodas and significant historical sites. Travel to Vietnam with Vivutravel is a perfect idea and your Vietnam holiday packages will be memorable.
You will be welcomed upon your arrival at Noi Bai airport (Hanoi) by our experienced English speaking tour guide and driver before transferring to your hotel for check-in. Overnight in Hanoi.
If you have chance to stay in Hanoi at the weekend, it is worth to join the interesting night market near Hoan Kiem Lake, featured with walking streets, beautiful red lanterns, local street foods and Vietnamese styled souvenirs.
Ranked among the world's best destinations, Hanoi is the capital of Vietnam with more than 1000 years of history and culture. Hanoi is also well-known for its beautiful lakes with the image of local Tai Chi in the early morning, tree-line boulevards, flowers on bicycles and delicious dishes.
05:30 Wake up early and be ready for an amazing morning trip around Hoan Kiem Lake and the Old Quarter - the symbols of Hanoi city and Hanoian. You will be surprised by seeing local Hanoians doing morning exercises around Hoan Kiem Lake as they are so natural practicing such strange Tai Chi in their own ways. Let’s see the way they do and join with them! From Hoan Kiem Lake, take a look at the Old Quarter as it is the only time in day you can enjoy quiet atmosphere.
07:00 Have breakfast with Pho - the most famous and popular dish in Vietnam in general and Hanoi in particular.
08:00: Pick up and transfer to visit the Museum of Ethnology - an insight into the 54 different ethnic groups living in Vietnam.It is here you will learn about the cultural diversity of different ethnic groups from religious events to the symbolic rituals as well as display of a variety of Vietnamese homes as full-scale replicas outside.
Continue to the Temple of Literature which is the first university in Vietnam. It was constructed in 1070, first to honor Confucius and nowadays to celebrate the doctorates and ranked scholars of Vietnam.
Have lunch at local restaurant.
Then, you will have an amazing trip to the Train Street (best time to be there is around 2pm as there is a train leaving at 02:30pm and another arrival at 03:30pm) to take fantastic pictures of incoming train as well as see how locals live on both sides of the railway. A little bit far from the hustle, bustle and narrow old streets, Train street is where the trains just hurl through the residential area in mere feed away from local lives. Enjoy a cup of coffee at Train Track Coffee Shop while watching the trains pass.
Next, visit Ho Chi Minh complex with first stop at Ho Chi Minh Mausoleum (outside) –a large memorial pays homage to the national hero - President Ho Chi Minh who led the country to independence and reunification. The Mausoleum is located at Ba Dinh Square where Ho Chi Minh President read the Declaration of Independence on September 2, 1945 establishing the Democratic Republic of Vietnam. Then take a short walk to the Presidential Palace and house on stilts.
Near from Ho Chi Minh complex, we visit to the One Pillar Pagoda (special with unique architecture of lotus flower) - a must-see place for tourists to Hanoi.
Overnight in Hanoi.
We start at 9.00 A.M for the 2.5 hours drive to Halong Bay (150 km) through highways connecting Hanoi - Hai Phong & Hai Phong - Ha Long Bay. Our destination is Halong bay – the most famous World Heritage Site in Vietnam, famous for its beautiful seascape, thousands of spectacular islands and islets jutting out from the sea, amazing caves with marvelous stalagmites and stalactites in different sizes and shapes.
11:30 – 12:00 Upon arrival, you'll be welcomed on board our luxury junk and treated with wine and fresh local seafood. As our junk gliding further into the tranquility of Ha Long Bay amid the towering mountain cliffs and on the emerald green water, you'll have relaxing time combining the fine tastes of the wine and the freshness of Ha Long Bay. During the cruise, we'll stop some times for visiting the amazing Sung Sot cave and the Ti Top white sand beach before anchoring for the night. Overnight on board the junk in the wild of Halong Bay.
It is said that your Vietnam Tours will not be complete without a tour to Halong Bay and spending one night on romantic Halong Cruise. People describe Halong Bay as majestic and mysterious, inspiring and imperious and words alone cannot do justice to the natural wonder that is Halong Bay, a priceless collection of unfinished sculptures hewn from the hand of nature.
After breakfast, we'll take a little sampan to visit a secret lagoon of Ha Long Bay while the surrounding mountains are just waking up. After that our cruise takes us further into the Bay of Bai Tu Long traveling past the Human Head Island, the Turtle Island, and the Duck Islet... to the studio site where the famous Indochine film was shot. Around noon, our junk travels back to the harbor, pick up and drive back to Noi Bai airport for flight to Hue (operated by Vietnam Airlines). If we have time, stop on the way to visit Phu Lang Pottery Village – the most beautiful and ancient pagoda in the North of Vietnam.
Upon your arrival at Hue airport, pick up and transfer to your hotel for check-in.
Overnight in Hue.
This morning, you will have an amazing cyclo ride through the most beautiful sites in Hue. Cyclo is definitely an authentic way to discover this peaceful and ancient city. Not only foreign tourists but also locals would love to spend time sitting on the cyclo to feel the pace of life while passing streets, shops, houses, old citadel, river, bridge and you can feel like you are really a part of it. First, you will pass Trang Tien Bridge crossing Perfume River. Then, ride to Dong Ba market – a busy & colorful market located right in the center of Hue city. Next, visit the old capital city (Imperial Citadel) of Vietnam ruled by the Nguyen Dynasty from 1802 to 1945 so you can better understand the beauty of Vietnamese Royal architecture and culture.
In the afternoon, continue the trip by car to King Ming Mang and King Khai Dinh tombs which are the most beautiful works of royal architecture of the Nguyen dynasty. King Minh Mang Tomb lies on the west bank of Perfume River, is the most majestic of all Nguyen Dynasty royal tombs thanks to its perfect combination of manmade and natural beauty of Hue, where architecture fits harmoniously into the surrounding landscape. King Khai Dinh Tomb is actually the smallest tomb of all King's Tombs in Hue, however, it is also the most costly one. The tomb was started building in 1920 and it takes 11 years to be completed. The truth is that the rulers had to raise national tax to 30% in order to complete the tomb. The prominent features of Khai Dinh tomb is about the intermingling of oriental and occidental, roman and gothic, ancient and modern.
After that, have short stop at Thien Mu Pagoda – one of the most popular attractions in Hue. It is located on the banks of poetic Perfume River with typical traditional architecture of Hue pagodas and famous for the event that buddhist monk from this temple, Thich Quang Duc, burn himself to death for anti-government protest in 1963. Finally, take a beautiful dragon boat trip along Perfume River back to the city center.
Overnight in Hue.
After breakfast, drive to Hoi An - highlight of any tour to Vietnam - is an exceptionally well-preserved example of a South-East Asian trading port dating from the 15th to the 19th century. Its buildings and its street plan reflect the influences, both indigenous and foreign, that have combined to produce this unique heritage site. This scenic drive passes through the fishing village of Lang Co before climbing over the Pass of Ocean Clouds. On the way, stop in Danang to visit the Cham Museum, which contains the finest collection of Cham sculptures in the world and Marble Mountain - a well-known pilgrimage site with peaks, caves, tunnels and temples.
Upon arrival in Hoi An, free to take walking tour of the Hoi An ancient town centre. Overnight in a Hoi An hotel.
Our Farming & Fishing Life Tour provides you with a close-up and intimate exposure to both the local farming and fishing communities. Accompanied by your tour guide, you commence the day leisurely cycling along country roads witnessing local Vietnamese rural life first hand, discovering all manner of photo opportunities - coming and visiting a beautiful organic vegetable village, watering and planting vegetable, hoeing a soil with local farmer, riding a water buffalo in a rice paddy field; seeing ducks swimming along the rice farm or farmers tending their crops. The photo opportunities are endless.
Tour guide meets you at your hotel and cycle to a local farming village traveling along picturesque country roads.
Share in the daily work life of local farmers; hoeing and a soil, watering veggie at an organic herb garden, riding water buffalo in the field and enjoy the freshest air of the countryside beauty.
Board and cruise to the mouth of the river where it meets the Cua Dai Sea. Learn and try your hand at local traditional fishing techniques using round and cast nets. Learn to paddle the strange and unique Vietnamese bamboo basket boats.
Explore the now tranquil coconut-palm flanked waterways of a past war and hear of the extreme conditions endured by soldiers on both sides
Back on-board our Hoi An boat, enjoy lunch and cold beer or soft drink
Return to hotel by car and overnight in Hoi An.
Today is free for you to relax and explore Hoi An ancient town on your own.
This evening, our tour guide will give you the tickets of Hoi An Memories Show, that is a new but really outstanding outdoor performance that is scale up to a capacity of 3,300 people. It is featured with Vietnam traditional Ao Dai, the graceful and prosperous Hoi An Ancient Trading Port since 400 years ago. You will go there on your own as the theatre is just some kilometers from your accommodation.
Overnight in Hoi An.
Free at leisure until we pick you up and transfer to Danang airport for flight to Ho Chi Minh city famous with modern office skyscrapers, Oriental style pagodas and food stalls along the street.
Upon your arrival at Tan Son Nhat airport, pick up and transfer to your hotel for check-in. Overnight in Ho Chi Minh.
Optional tour – Ho Chi Minh Vespa Tour: Experience as local people with a Vespa and escorted by a driver, visiting the city landmarks that give you a view of the city unlike anything on your Vietnam tour. Take a peek at the history, the streets and the sights that most visitors never even hear about or see. You will pass through the Chinese district of Saigon, stop to see a sweet smelling flower market and visit a breathtaking yet hidden Buddhist pagoda, Saigon Opera House & Post Office which were designed by Gustave Eiffel.
On this full-day program, you’ll depart Ho Chi Minh City at 08:00 for a pleasant drive through the countryside to Cu Chi Tunnels.
Before entering the tunnels you’ll see a short introductory video about their construction. Spend the next hour exploring the tunnel maze. Also on display are various mantraps, the remains of an American tank, and numerous bomb craters created by 500-pound bombs dropped by B52 bombers.
Afterwards, you’ll head back to Ho Chi Minh City, arriving at around 13:00.
In the afternoon your Ho Chi Minh City tour begins with a visit to Notre Dame Cathedral and the Old Post Office, fine examples of classical French colonial architecture.
See the Reunification Palace, one of the city’s most important buildings. Here on 30 April 1975 the American War officially ended when tank number 843 of the North Vietnamese Army crashed through the gates of what was at the time the residence of the President of the Republic of Vietnam.
Formerly known as the Museum of American War Crimes, the War Remnants Museum features poignant displays of the futility of war. The courtyard outside contains the spoils of war, namely rusting jets, tanks, and cannons captured from the American military machine.
Visit the bustling Ben Thanh Market, which is very popular with tourists, primarily due to its central location. It has a wide selection of goods ranging from fake Nike shoes to beautiful silk ao dais, the traditional costume for women.
The tour ends at approximately 18:00 and you’ll be transferred back to your hotel. Note that you have the option of staying on at Ben Thanh Market and making your own way back to the hotel.
Around 08:00, our tour guide picks you up at your hotel lobby, then driving 90Km (2hrs) to Ben Tre. The boat will cruise along the Ham Luong river (a branch of the Mekong) and stop off at various local workplaces including a brick works, a coconut processing workshop and a mat weaving house. The boat will then stop at a quiet village where you can have a short walk to experience real Delta village life and take a bicycle ride through dense coconut plantations. Continue to Can Tho – the heart of Mekong Delta in Vietnam.
Check in on your arrival, free at leisure and overnight in a Can Tho hotel.
In the morning, we make the boat cruise to see the Cai Rang floating market (the nicest one with heaps of rowing boats), truly highlights of any Vietnam Tours where you will enjoy the beautiful scenery and see the daily activities of the locals who live along the Mekong canals and later, you will roam through the village to visit a rice husking mill, a rice noodles making shop which are nice chances to discover the daily life of Vietnamese people in Mekong Delta.
Around noon, take the short flight to Phu Quoc island. Check in and overnight in Phu Quoc at a beach resort.
One of Vietnam’s star attractions, mountainous and forested Phu Quoc is a splendid tropical getaway set with soft secluded beaches, the water a thousand different shades of turquoise. Stunning sunsets, thunderclouds heaped on the horizon. Palm trees protruding perpendicular over the gentle waves. That's Phu Quoc island and paradise for Vietnam beach lovers and great place to end your amazing Vietnam Holiday.
17:00, Pick up at your hotel and transfer to Dinh Cau Pier where you will get in a boat for a sunset trip out the sea. Have dinner on board with squid soup and enjoy the sunset.
Then, it’s your time for squid fishing.
Back to the pier at around 21:00 and transfer to your hotel.
Overnight in Phu Quoc.
Free day for you to relax, but we suggest that you hire a taxi or motorbike to visit Phu Quoc prison, national park or fishing village.
Overnight in Phu Quoc
Free until we transfer you to the airport for your flight to Ho Chi Minh and connect with your departure flight. We hope that you have enjoyed your time with us and look forward to welcoming your next Vietnam Tours. Vivutravel says goodbye and see you again!!!
Vivutravel is a local, trustworthy and professional Vietnam tour operator, offering a wide range of Vietnam and Indochina tour packages to the most exciting destinations at most competitive price. Our Business License Number is 0104000493 and our International Tour Operator License Number is 01 – 258. We are very pleased to be a member of Vietnam Administration of Tourism with financial guarantee – a deposit of 1.000,000,000 million Vietnam Dong (US$ 50,000) in a bank of Vietnam. Besides that, we are also official members of;
Are you planning your Vietnam Holiday, but not sure how to arrange the trip? Getting lost in many tour options? Being sick of searching...? Just leave your troubles behind to read our Vietnam travel guides and send us your requests. Your private travel consultant at Vivutravel will help you design a perfectly suggested tour itinerary and quote which are tailor made to suit your wishes and budget.
* How to plan my Vietnam tour with you?
1. Send us an inquiry by submitting one of our online tour inquiry forms (Click). Tell us as much information as possible. For examples;
- Please tell us how many people will be traveling with you?
- Please tell us your preferred hotels, level of hotel (3, 4 or 5 stars), type of hotel, type of room...
- Please tell us your type of travel, length of travel and activities that you are interested in. For example; Family with kids, Couple's vacation, Honeymoon, Friends, Shopping, Sightseeing, Leisure and Relaxing, Cuisine & Cooking, Kayaking, Caves & Grottoes, Fishing, Swimming, Hiking, Minority, Adventure & Discovery...
- Please tell us where and what you want to visit. If you do not know much about Vietnam and Indochina, just give us your travel plan and ideas and we will create a suggested tour for you.
- Most of our tour guide are English speaking tour guides, but if you want another language like French, Spanish, Italian, Russian, Chinese... we can always arrange. Please tell us what you do you expect from your guides, for example; you want a guide with sense of humor? Good knowledge in history & culture? Male/Female guide? Talkative/untalkative? Young/Old guide?
- Please advise if you want breakfast included only or also lunch and dinner. Please let us know if you are a vegetarian, the food you can eat or can't? If you want local food in local restaurants or western food in tourist restaurant...? Actually, you do not have to send us all information, but the more we know, the better we plan your holiday.
2. After having received your inquiry, one of our professional Vietnam travel consultants will email and give you a proposal.
3. If you accept the proposal (you may modify it till you are satisfied with it), we will calculate the tour cost and send you the tour price. If you accept it, please confirm that you would like to book it.
* How Travel Experts at Vivutravel Service you?
"Highest Standards of Quality and Honesty" is the core value of each specialized team at Vivutravel.
Everyone in our company is working hard for only one goal, which is to ensure the highest level of service, luxury, and attention to detail from the minute you begin planning your trip, to the day you return home.
1-on-1 Travel Consultant
After sending us an inquiry, one of our travel consultants will get back to you within 0.5~23.5 hrs. In the next few days, he/she will be working closely with you to formulate a customized tour plan, as well as providing professional suggestions based on your travel interests, time, and budget.
Beside, he/she will keep in contact with you during your entire tour in Vietnam and Indochina, continually checking if everything is going well as planned.
* How to proceed to book Vietnam and Indochina tour with you?
When you decide to book your Vietnam and Indochina holiday with us, please send us your full names (name on passport) for hotel and domestic flight reservations, and your international flight details in and out Vietnam/Indochina for airport transfers / pick up & see off.
* How to pay the deposit and the balance?
Deposit: When the booking is completely confirmed, we will send you confirmation details including confirmed itinerary, invoice, voucher then deposit request of about 30% of the total tour cost (can be less). You can pay by credit cards (via onepay gateway, pay online), make wire transfer, western union. The deposit is used to pay the flight tickets, hotels, train tickets in advance.
Balance: You can pay the rest 2 weeks before your arrival, or you can pay us on your arrival in Vietnam by credit cards, cash (AUD, USD, EUROS, VND...)
* How to enjoy the tour?
Our job is to make your holiday a memorable experience. To make sure you will have a great time, there are something that we should share;
When you request the tour: Please let us know your personal interests so our travel consultants will design and include in the itinerary, or take notes for the hotels, tour guide, restaurants...
Before you come: One week before your arrival. we always send our clients an email to update about the weather and climate, booking status, and remind you to prepare/check the documents, visa...for the holiday.
When on tour: The tour is fixed, but you can always discuss with us if you want to make it more flexible. For example, you want to make some changes in the itinerary, restaurant (meals), tour guide... please just let us know, we will do the best for you.
Tour guide: Please let us know what do you expect from your tour guides and we will arrange the right ones for you.
* Can you buy the international flight tickets for us?
Yes, we do. However, we advise you to buy the flight tickets in and out Vietnam from your end as it is always cheaper than if booked in here.
* Do you offer any discounts?
Yes, we offer discounts for;
- Family with kids and children < 12 years old
- Disable people
- Old people (> 65 years old)
- Second trip with us
- Big group
* How can I pay you the money?
1) Credit card; (secure online payment gateway via Onepay)
ONEPAY - ONLINE PAYMENT GATEWAY (VISA, MASTERCARD, AMEX & JCB ACCEPTED)
Like PayPal, OnePAY is a payment gateway but specialized in Vietnam where the PayPal has not yet reached. This is a perfect and the first payment processor which gains reputation among clients about its efficiency and timely friendly support.
OnePAY in cooperation with biggest bank in Vietnam - Vietcombank which has been implemented this service among many tour operators in Vietnam.
OnePAY is approved by MasterCard for this payment collection on the behalf of us. OnePAY uses SSL Verisign® over internet transaction under 3D-Secure program by respective creditcard companies so you are free from worries your card information disclosed. OnePAY payment portal also meets standards of international financial system such as PCI DSS of PCI Security Standards Council, 3D-Secure of Visa, MasterCard and JCB.
2) Wire transfer (bank transfer)
4) Western union
* Is there any charge if i change my travel plan such as travel dates, tour itinerary, hotels,...?
We are happy to work on your requests, and will not charge you any money. However, if it is too urgent and the date is too close, the hotels or airlines may chare you some money, in this case we will let you know.
* What is the latest time that I can make my reservation?
We suggest you make reservations at least one month before the departure date. If you decide to travel to Vietnam in May, September or October which is peak season, we recommend you make the reservations two months (at least one) before your departure date. Late reservations can not be guaranteed for the availability of domestic flights, hotel rooms, etc.
However, we DO accept late reservations, things are possible at Vivutravel
* What about Cancellation policy?
In case of cancellation, we will not impose any charges if we are not being charged and possible to get refund from our suppliers but if our suppliers apply charges for cancellation, you will have to pay those charges that apply. Cancellation policies vary, depending upon the type of service, the time of year, and the reason for cancellation. We will pass on to you all details of any cancellation policy with our transparent reply upon demand.
General cancellation charges that applied by travel services in Vietnam and Indochina.
- Domestic flights: 25% of the fares
- 3 star hotels, train tickets, no charge if you cancel 3-5 days before your arrival. (FIT)
- 4 star hotels, 7 - 10 days before your arrival (FIT)
- 5 stars hotelS, 10 - 15 days before your arrival (FIT)
However, in peak season, we may have to pay the hotels one month before your arrival to secure the booking, and in this case, the cancellation policy will be based on the hotels' cancellation plolicies.
* Can we get refund?
For the unused services, Vivutravel will refund you the money.
* How do I get a visa?
Vietnam Visa - For those who would like to avoid the perhaps lengthening visa procedures with their local Vietnam's Embassies, the service of Vietnam Visa On Arrival is available for help. It is legitimated and supported by the Vietnamese Immigration Department. We recommend that you choose visa upon arrival, as picking up visa at the Vietnam int'l airport/border is quite simple, easy, no additional charges and no fail.
Steps to obtain Visa on arrival
a) Please provide the following information for us to apply for your visa.
1) Full name on passport
2) Passport number
3) Date of birth
5) Date of arrival
6) Date of issue
7) Date of expire
8) Please make sure that your passport is still valid for 6 months
You can apply Vietnam visa online through our www.vietnamvisaprovider.com.
b) How long does it take?
It will take 2-3 days (Normal process), 01 day (Urgent process) to get the “Visa Approval Letter” which we will send you via mail. What you need is to print it out and take it along to get the stamp at airports/borders
c) Get the stamp
Upon arrival, you will need to fill in a certain form with your personal information, get the stamp and visa will be done. For this process, you will need to prepare 02 photos (4*6) and $25 USD each in cash which is stamping fee.
Download the form that you will need to fill your personal information at airport/border here
* Do our tour guides and drivers have meals with us?
The guide and the driver in each destination will dine at the same restaurant as yours. But, they will not join you unless you invite them.
* Where can I change our money into Vietnam currency?
We advise you to stop in any of a Vietnamese bank during the tour (Our tour guides will take you to the bank), you can change money at your hotel, but the exchange rate is not really good.
* Can I use credit cards in Vietnam?
Major credit cards such as Master Card, Visa, Diner's Card, American Express and JCB can be used to purchase goods in large shopping malls and stores in the big and medium cities, to pay for hotel rooms and for meals in some of the fancier restaurants, and to buy plane tickets with them.
Note: If you are to travel to those small cities or even remote rural areas, only cash in Dong can be used.
* Do I need to bring my medical record with me?
Yes, we suggest you take your medical record with you in case that you need it in the event of an emergency, and please also take with you your doctor's name, address and phone number, emergency contact name and phone number, and your insurance company's name, address and phone number.
* When I finish my tour in Vietnam, if I still have some local money, what can I do?
Upon leaving Vietnam, if you still have some local money, you can change them back to foreign currency with your passport and the exchange memos given by the banks or money exchange counters. So please keep those exchange memos well whenever you change money.
Tipping is not compulsory, but expected by your tour guide and driver. We advise you to tip as below:
- US$10 - $15 per day for tour guide
- US$7 - US$10 per day for driver
- Tipping can be more or less or nothing that depends on how big is the group? And how do you enjoy our services?
- Other tipping for tuktuk, sampan boat, cyclo,... please check with your tour guide during the tour.
Vivutravel guarantees "no shopping tour", which means we protect you from the tourist shopping centers or traps. However, if you want to buy something, our travel consultants, tour guides will give you suggestions, advices and help you buy to avoid being overcharged.
Bargaining is a "Must" when buying something in Vietnam and Indochina.
Vivutravel believes that a good choice of accommodation will be the key factor for a successful holiday, and for many years of experience in tourism, we have created a list of the best hotels and resorts each destination that offer us both more benefits of competitive rates, early birds, guaranteed promotion and discounts with availability.
We pick the selected hotels for you as below:
Location: The hotels must be centrally – located, close to the main attractions and most convenient for you to enjoy your holiday.
Facility & Service Quality: Vivutravel only uses the hotels that are regularly and strictly inspected. The hotel must provide international standards and your every need is cared for by the hotel staff.
Variety in Choice: As Vivutravel offers different styles of tour such as honeymoon,, family, adventure, discovery, homestay,... so we will offer many styles and grades of hotels which are available for different budgets, tastes and culture backgrounds.
Hotel Information for planning your holiday and stay.
2 Stars - From US$35 - US$40:
We hardly use 2 star hotels for our clients but sometimes we have no choice if your trip is in the mountainous or remote areas. Basically, 2 star hotels will offer good size and clean guest rooms with AC, TV, hot water, shower and private bathrooms
3 Stars - From US$40 - US$80:
Offering basic needs for a comfortable stay, good size and clean guest rooms with Free access high speed Internet, Welcome baskets and drinking water, Telephone with international dialing, Electronic safe box in room, Hairdryer, Coffee and Tea, Wake-up service, AC, TV, hot water, shower and private bathrooms. On-site restaurants with breakfast included and lunch or dinner at your own pick up. A small fitness center, spa and swimming pool can be expected.
4 Stars - From from US$80 - US$130:
Offering a wide range of comfortable boutique hotels are available with shopping, dining and entertainment facilities nearby. Featuring quality service, fully furnished rooms, restaurants, fitness center with spa (and swimming pool in most cases), the hotels are expected to offer an above-average accommodation experience.
5 Stars - from US$130 - US$200 – US$ 300:
Offering an extensive range of facilities for an excellent accommodation experience. Multiple restaurants on site and a wide range of choice for buffet breakfast, good size of swimming pool, fitness center and concierge service round out the experience.
Tour guide and driver are Vivutravel's representatives and your travel companions during your travel in Vietnam and Indochina who take care of our travel services and make your holiday a memorable time. Understanding this, Vivutravel always selects the best tour guides and drivers for tours.
Private Guide & Transfer
Vivutravel's tour packages are private and tailor made so during your travel with us, you will have a private tour guide, private driver, and an air-conditioned vehicle escorting you at every destination you travel to. This will provide you with maximized personal care, security, and flexibility.
We do understand that a good tour guide will make your holiday a beautiful time and tour guides who work with us are well-paid, experienced with a university background, eager to exchange our culture, lifestyle, knowledge...with travelers, and have a great passion for their country and understand the personal touch.
Note: In Sapa or some mountainous areas, we may use local tour guides who come from the ethnic groups like H'Mong, or Red Dao as they know better than anyone else about their land, culture, customs and habits... and this is also the way that Vivutravel helps the local people a better life.
Vivutravel's requirements for a tour guide:
1 - Licensed at least for 4 years with working experience.
2 - Guiding does require more than just hanging out in the sun. Guides must be friendly and good with people, organized enough to keep groups or people on schedule, quick on their feet and ready for the inevitable snafus that arises.
3 - Must be an honest broker of their services and able to take criticism.
4 - Should be qualified at some level in health, health care or first aid.
5 - Able to relate to people from a wide range of cultures and backgrounds.
6 - Clear speech and good hearing.
7 - Must not be a alcoholic or No-alcohol during working time or anytime when on tour.
8 - Tour guide is a nurse to take care of visitors, a boss to keep the right itinerary, a teacher to give information, an ambassador to introduce our country, an entertainer
9 - Must be on time every time. Being late or delay is unacceptable.
10 - Check flight tickets, train tickets, meals, weather... to make sure things are in order and inform local office if any changes that might effect the tour.
11 - Solve problems with care when there is dissatisfy. Argument should be averted by courtesy.
12 - If any change of itinerary is needed for unexpected reasons, your private tour guides will be more than accommodating in suggesting alternatives to ensure that you always have a wonderful experience.
Vivutravel guarantees to offer the best means of transport during your holiday in Vietnam and Indochina. The safety, comfort and security of our customers come first. We use only the latest modern cars, vans, coaches and all our drivers are full time workers, government licensed in the tourism industry with at least 5 years driving experience. We are fully in control of our quality and service as we own our vehicles.
Vivutravel's requirements for a tour driver.
- Our drivers must be good drivers with at least 5 years of experience
- Our drivers must keep the vehicles clean,
- Our drivers are not allowed to hear cell-phone or smoke, chat, drink when driving.
- Our drivers must be friendly, helpful.
- Our drivers are not allowed to take you to shops unless you ask for.
- Your vehicle in each destination is air conditioned, insured, clean, and regularly maintained.
Tipping is not compulsory, but expected by your tour guide and driver. We advise you to tip as below:
- US$10 - $15 per day for tour guide
- US$7 - US$10 per day for driver
- Tipping can be more or less or nothing that depends on how big is the group? And how do you enjoy our services?
- Other tipping for tuktuk, sampan boat, cyclo,... please check with your tour guide during the tour.
Indochina holiday to Vietnam, Laos, Cambodia, Myanmar, Thailand offers you some of the world's best food and it is really the highlight of your travel. Vivutravel tends to include meals where necessary and when special. Other meals are at your own choices.
Breakfast is included at all hotels and is buffet breakfast with Asian and Western food.
Lunches (if included) are usually set menu at handpicked local restaurant with comfortable dining environment where you can rest assure to taste the local flavor. All restaurants are carefully selected and highly recommended.
If allergic to some food
We suggest you to list any food or ingredients that you are allergic to and let our travel consultant know. Then your travel consultant will mark them in the guide’s itinerary, so that our reservation's team and tour guides in different cities can make some preparations and arrangements in advance.
Dinners are only included if you stay overnight in a homestay, overnight on cruise in Halong Bay, Mekong Delta or at some special occasions such as welcome dinner, farewell dinner or on requested. So dinners are at your own choice and arrangement, but Vivutravel's tour guide will always give you good suggestions based on your preferences.
I can definitely recommend Vivutravel. I appreciated your immediate email (and What's App) responses to my questions, your detailed informative notes, and your guides/drivers were very very good. We knew that everything was taken care of for us so we could relax and enjoy our time. We only wished we could have had another week or two! We definitely need to come back to do more exploring! Thank you Hoai for all your time and concern! You are awesome! I hope we will stay in touch! Best regards, Susan and Jim
We had a wonderful trip thank you. I thought the organisation of the trip was great from your end and I thought the guides were terrific. I would definitely refer your organisation to my friends. All fabulous. I thought the hotels were great and thank you for the thoughtful selections. Best wishes to you for 2018 and beyond Debra
‘’An Exelence Travel Agent” I booked our trip through Vivutravel after reading the positive reviews on Tripadvisor. I was dealing with Ms Hoai. She customised our itinerary Private Tour 8 days in North Vietnam and South Vietnam. We started from Hanoi and take an overnight Cruise at Halong Bay and finish at Ho Chi Minh City. Our itinerary was packed with great places to visit, irresistible food and nice accommodation. The best visit was the Halong Bay Cruise. All tour guides spoke good English and could answer all questions we asked them. Overall i feel that Vivu Travel made our tour very enjoyable and I would recommend using them.
Amazing service, great guides, could not do better. Everything was perfect and our visit wonderful. Great job.
We love Vietnam and very happy with everything so far. It is much less stressful travelling with Vivutravel.
All went well. We were interested in the different versions of history told to us. Tour guides and drivers were fabulous. We loved Hoi An and even with the flooding was our favorite place. We also enjoyed Marble Mountain, Halong Bay and Phu Quoc (what a smart choice to finish the tour here). What i liked least about Vietnam is the traffic. My friend was quite scared of all the scooters. If you visit Vietnam, spend more time in the countryside and less time in cities.
We had a very satisfied holiday in Vietnam and could not ask for more. Vietnamese culture is very interesting and the food is the best. We enjoyed tour time in Hanoi, Halong Bay, Hoi An and Phu Quoc island. We will be back.
We are very satisfied with our visit. We mostly liked learning history, about Vietnamese people and the food. If i can, i will return to Vietnam because i have not experienced everything within 2 weeks.
We were extremely satisfied, especially with Trinh (our guide in Hanoi), she is very knowledgeable, patient, helpful and she has a beautiful big heart. Highly recommended Trinh. Vietnam is a beautiful country to visit, but we are not sure we will come back because we were so satisfied with this trip. Thanks Vivutravel.
Thank you so much for your excellent service. We enjoyed the holiday from start to finish. The Halong bay cruise was amazing. Vietnam is a beautiful country with very friendly people. I will definitely come back with friends. I think, Vietnam tourism should advertise more on Facebook, etc.
I don't think something needs to be improved. I didn't have any bad experiences, nothing to say. Everything was excellent and we were satisfied. The food in Vietnam is incredible, much more delicious than other tourism destinations in the region. I will return to Vietnam and recommend your company to friends and anyone i know.
We were very satisfied, Vivutravel changed the itinerary to suit our needs, good quality hotel, excellent information tours and excellent guide. We probably return to Vietnam as there will be many places we have not visited.
Dear Ha, I'm writing to say thank you for everything and especially for your patience! We enjoyed very much our trip!!! Many regards Elena Rivolta
WOW what a holiday! With only 12 days to explore a new country, we really wanted to squeeze in as much as possible. Vivutravel made the entire process so easy, we were happy we chose to work with a professional tour operator. Vietnam is a beautiful country. Our tour guides were all so helpful, professional and friendly. We especially enjoyed our time in Hue and Mr. Linh was so knowledgeable about all the sights we went to see. We could not believe how CRAZY the roads are in Vietnam, but our driver Mr. Cuong made us feel very safe. We recommend taking time to explore Cu Chi tunnels, they were breathtaking and so interesting. We left wanting to come back and would use Vivutravel again for our next adventure. A big Thank you to our wonderful guides, who made our holiday so special.
We have just returned from our wonderful holiday in Vietnam on a personal program put together especially for us by our travel consultant, Ms.Ngoc. We only had 15 days and wanted an appropriate mixture of travel and culture, but also some days to relax. Ms. Ngoc managed to do this for us. All our tour guides were exceptional - all very friendly and informative.We shall be sure to use Vivutravel when we return to visit the rest of Vietnam. Thank you to you at Vivutravel.
The most wonderful experience ever! Vivutravel put together the most wonderful tour of Vietnam with experienced friendly attentive guides, who all spoke very good english. Every moment was used to the best advantage, every hotel was of a fantastic standard, restaurants were splendid. If there was a spare hour, rather than get you to the airport early and leave you there, we would stop at a village and the guide would give us a tour of the village finishing up at the local coffee shop. Please heed some good advice and book with this company you will not be disappointed. If you don't want to book one of their tours you can suggest your own. They will guide you all the way through, including help with appplying for a visa. They are brilliant and so quick to respond to you.
Well we said we wanted a cultural holiday and that is what we got! We had such a tight budget for our holiday, but thankfully we found Vivutravel. They were fantastic at making sure we got to experience as much as possible. Our travel consultant Ms. Duong was super helpful and made us feel relaxed about our itinerary and budget. We never thought we would be able to experience scuba diving in Halong Bay or going fishing with a traditional farmer, we really had a fantastic time. All of our guides were super friendly and could not be more helpful, especially when my boyfriend needed to buy some medication, they dealt with it for us in a professional manner. There is so much to see in Vietnam, we cannot wait to come back.
A group of five friends recently returned from a most wonderful tour organized by your company and Ms. Kim. Ms. Kim was fantastic to work with, very responsive, very accommodating, very polite, not pushy and provided a well organized itinerary for us all to look forward too. Needless to say everyone had a wonderful time and had only kind things to say about our amazing holiday. The tour guides in the various cities were exceptional. Their knowledge of history and delivery of this knowledge made it easy to understand and appreciate. Their love and pride for their countries was evident. Special recognition goes to Mr. Vinh and our driver Mr. Chau, for a job very well done! We all agreed that of all the cities we visited on this trip, Hue was the one we would love to return to and spend a couple of weeks just absorbing the culture. Thank you again Vivutravel and my husband and I hope to return for our anniversary next year.