VCT12: Best of Vietnam and Cambodia Tour - 21 days from Siem Reap

romantic indochina tour

An Indochina travel package offers a range of experiences. Of course, there are plenty of iconic attractions but holidays can provide more than that. The environment of this part of the world has many natural attractions, remote regions where life has changed little for generations. There is that daily life to explore, trails to walk and for those that are interested an opportunity to learn more about Vietnamese cuisine and how to cook some dishes as well. The transport infrastructure is fairly good in Vietnam and with plenty of short flights available both within Vietnam and across its borders, it is possible to cover quite an area in a three-week Indochina tour.

You begin in Cambodia at Siem Reap which is just a short distance from the first highlight, the UNESCO World Heritage site of Angkor. Another follows because it is then a flight to Vietnam’s capital, Hanoi. There is plenty of enjoy in the City but also in the rest of the North. The environment up towards the borders is Highlands; the SaPa Terraces and Market are great experiences with a chance to trek as well. To the east of Hanoi there is Halong Bay, dotted with islands and small fishing villages on stilts.

Central Vietnam is next; the ancient capital of Hue and the ancient port of Hoi An where you can take a cookery class as well as enjoying some free time to suit yourself. Within the week, you are moving south again to Ho Chi Minh City. The Vietcong’s Cu Chi Tunnels are just to the north and heading west there is the Mekong Delta and its floating markets.

There is a small island off the Cambodia Coast, Phu Quoc, where you can then relax and reflect on all you have seen before returning to Ho Chi Minh City where your Indochina holiday finishes.

Destinations: Siem Reap - Hanoi - Sapa - Halong Bay - Hue - Hoi An - Ho Chi Minh - Phu Quoc Island

Highlights: Siem Reap Angkor temples, Hanoi Old Streets, cyclo riding, Sapa mountainous areas, Halong Bay, Hue Royal Capital, Hoi An Ancient Town, Ho Chi Minh bustling city, Cu Chi tunnels, Mekong Delta, Phu Quoc Island

Romantic Indochina Tour in brief:

Day 1: Arrive Siem Reap
Day 2: Siem Reap – Angkor Thom – Angkor Wat
Day 3: Siem Reap – Petit Circuit – Grand Circuit
Day 4: Siem Reap – Flight to Hanoi
Day 5: Hanoi special tour
Day 6: Hanoi - Drive to Sapa
Day 7: Sapa Trekking Tour
Day 8: Sapa – Tour to Market – Drive back to Hanoi
Day 9: Hanoi – Halong Bay
Day 10: Halong Bay – Hanoi – Flight to Hue
Day 11: Hue City Tour
Day 12: Hue – Hoi An
Day 13: Hoi An Cooking Class
Day 14: Hoi An Free Day
Day 15: Hoi An – Da Nang – Flight to Ho Chi Minh
Day 16: Cu Chi tunnels tour
Day 17: Ho Chi Minh – Ben Tre – Can Tho
Day 18: Can Tho (Cai Rang Floating Market) – Phu Quoc Island
Day 19 & 20: Phu Quoc island Free Day
Day 21: Phu Quoc Island – Flight to Ho Chi Minh City & Departure

vct12 best vietnam cambodia

The most interesting activities and amazing experience are included in our Romantic Indochina Tour that are totally suitable to couple's vacation. The trip provides you with opportunities to see  magnificent Angkor temples in Cambodia, to explore rich and diverse culture, spectacular landscapes, pristine beaches of Vietnam, etc. This Cambodia and Vietnam tour is finished in Phu Quoc - the pearl island for your to relax and enjoy romantic moments of life!

This is highly recommended tour package, but can always be cusomtized to suit your needs. All starts with a click!

 

TOUR ITINERARY

  • Tour Class

  • 3 Star Hotel
  • 4 Star Hotel
  • 5 Star Hotel
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    High Season

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    (Jan 1 - Apr 30 & Oct 1 - Dec 31)

  • From
  • From
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    Low season

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    (May 1 - Sep 9)

  • From
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NOTE: The above tour prices are estimated per person & applied for group of 2 persons! Depending on your favorite hotels, traveling dates & group sizes, the tour prices will be updated! Please contact us at info@vivutravel.com for further information!

Siem Reap Arrival (None)

Siem Reap, one of the most exciting Indochina tours, the home of the Temples of Angkor. Upon your arrival, our private indochina tour guide and driver will welcome and transfer to your hotel for check in (if room is available).

Free at leisure and overnight in Siem Reap.

Day 01

Siem Reap – Angkor Tour (Breakfast, Dinner)

After breakfast in your hotel, we will visit Angkor Wat, the largest and most breathtaking monument at Angkor. Built as the funerary temple for Suryavarman II, who ruled from 1112 to 1152, Angkor never fails to reward the Cambodia tour fans with its grand scale, surreal bas reliefs and unbelievable attention to detail. At noon, our private Cambodia tour guide will drive you back to Siem Reap .

Lunch by your own account in the local restaurant.

This afternoon, we will focus our Cambodia holiday on Angkor Thom, including Pimeanakas, Baphuon, the Terrace of the Elephants, the Terrace of the Leper King and finally, the Bayon, with its mysterious towers and beautiful bas reliefs. We will be back to Siem Reap before sunset.

Later, you will be invited to a traditional Apsara dinner show. Enjoy the excellent dance and great food!

Stay overnight in Siem Reap.

Day 02

Siem Reap – Angkor Tour (Breakfast)

This morning, we will visit Banteay Srei, aka Queen City and Banteay Samre, putting a perfect ending to your Cambodia tours. Have lunch in a local restaurant by your own account.

In the afternoon, our steps reach out to Ta Prohm (where was tomb raider 2 filmed) and Banteay Kdei, two's most beautiful temples. Back to Siem Reap.

Stay overnight in Siem Reap.

Day 03

Siem Reap – Flight to Hanoi (Breakfast)

Free day at leisure until we transfer you to the airport for your flight to Ha Noi. Upon arrival, our private Indochina tours guide and driver will welcome your Indochina tours to Hanoi, a city where the exotic chic of old Asia blends with the dynamic face of new Asia. Where the medieval and modern co-exist. A city with a blend of Parisian grace and Asian pace, an architectural museum piece evolving in harmony with its history, rather than bulldozing through like many of the region’s capitals. Hanoi is where imagination becomes reality.

Free at leisure. Overnight in Hanoi.

Day 04

Hanoi special tour (Breakfast)

Hanoi is the capital of Vietnam with a long background of history and culture. Besides historical destinations, Hanoi is well-known for its beautiful lakes with the image of local Tai Chi in the early morning, tree-line boulevards, funny street vendors & special street food cuisine.

05:30 Wake up early and be ready for an amazing morning trip around Hoan Kiem Lake and the Old Quarter - the symbols of Hanoi city and Hanoian. You will be surprised by seeing local Hanoians doing morning exercises around Hoan Kiem Lake as they are so natural practicing such strange Tai Chi in their own ways. Let’s see the way they do and join with them! From Hoan Kiem Lake, take a look at the Old Quarter as it is the only time in day you can enjoy quiet atmosphere.

07:00 Have breakfast with Pho - the most famous and popular dish in Vietnam in general and Hanoi in particular.

08:00 Transfer to visit Ho Chi Minh complex with first stop at Ho Chi Minh Mausoleum – a large memorial to the national hero - President Ho Chi Minh who led the country to independence and reunification. The Mausoleum is located at Ba Dinh Square where Ho Chi Minh President read the Declaration of Independence on 02nd Sep 1945 establishing the Democratic Republic of Vietnam. Then take a short walk to the Presidential Palace & House on Stilt. Near from Ho Chi Minh complex, One Pillar Pagoda – symbol of Vietnam with unique architecture of lotus flower is a must-see destination for all Vietnam tours. Our next stop will be the Temple of Literature which is the first university in Vietnam. It was constructed in 1070, first to honor Confucius and nowadays to celebrate the doctorates and high rank scholars of Vietnam.

After lunch time, we continue our Hanoi city tour to the Museum of Ethnology offering an insight into the 54 different ethnic groups of Vietnam. It introduces Vietnamese traditional ways of life from religious events to the symbolic rituals as well as displays a variety of Vietnamese homes as full-scale replicas outside.

End the day with a short cyclo ride around the old streets observing daily life of Hanoian, take exotic photos of Hanoi traffic and enjoy a fantastic water puppet show.

Overnight in Hanoi.

Day 05

Hanoi – Drive to Sapa by Sapa Express bus (Breakfast)

08:30 Pick up at your hotel and take a smooth drive on new national highway to Sapa, passing beautiful sceneries on both sides of the road including countryside areas, rice fields and mountains.

14:30 Arrive at your hotel in Sapa, check in hotel.

The rest of the day is at your leisure. Overnight in Sapa.

Day 06

Sapa - Trekking Tour (Breakfast)

After breakfast,we take a short drive via Y Linh Ho to the trekking point at a Black H’mong Village of Lao Chai where we spend time looking around the village and learning about life in the village. We trek along Lao Chai Village and enjoy appropriate spot, terraced fields and on local paths to the Zay village of Ta Van. This is the only village in the Sa Pa area where the Dzay people live. We spend time looking around the village.

Get back to Sapa in the afternoon. Free at leisure and overnight in Sapa.

Day 07

Sapa – Tour to Market – Drive back to Hanoi by Sapa Express bus (Breakfast)

The markets in the Northern Vietnam are always the colorful meeting places for the hill tribes, spotlight for any Sapa Tours and of course, your unique Vietnam Tours experience. Minority people come down from the mountains to sell their products, or just for catching up on the latest news, gossip, drinking away troubles or seeking for lover. In the morning, drive to visit one of the areas weekly markets;

Market days:
Can Cau Market - Saturdays
Bac Ha Market or Muong Hum Market or Muong Khuong Market - Sundays
Cao Son Market - Wednesdays
Lung Khau Nhin Market - Thursdays
Coc Ly Market - Tuesdays

In the afternoon, drive back to Hanoi for overnight.

Day 08

Hanoi – Halong Bay (Breakfast, Lunch, Dinner)

We start at 8.00 A.M for the 3 hour drive (170 km) through the Red River Delta, which offers plenty of chances for taking photos of Vietnamese farmers tilling the vast green paddy fields. At half way, we'll have a visit to a handicraft workshop with fine clothes, embroidered paintings, stone statuettes and all kinds of gems mined in Vietnam such as star rubies or sapphires... Our destination is the World Heritage Site of Ha Long Bay. The bay offers some 3000 mountain islands and islets towering in the Gulf of Tonkin in the East Vietnam Sea.

Upon arrival, you'll be welcomed on board our luxury junk and treated with wine and fresh local seafood. As our junk gliding further into the tranquility of Ha Long Bay amid the towering mountain cliffs and on the emerald green water, you'll have relaxing time combining the fine tastes of the wine and the freshness of Ha Long Bay. During the cruise, we'll stop some times for visiting the amazing Sung Sot cave and the Ti Top white sand beach before anchoring for the night. Overnight on board the junk in the wild of Halong Bay.

Day 09

Halong Bay – Hanoi – Flight to Hue (Breakfast)

It is said that your Vietnam Tours will not be complete without a tour to Halong Bay and spending one night on romantic Halong Cruise. People describe Halong Bay as majestic and mysterious, inspiring and imperious and words alone cannot do justice to the natural wonder that is Halong Bay, a priceless collection of unfinished sculptures hewn from the hand of nature.

After breakfast, we'll take a little sampan to visit a secret lagoon of Ha Long Bay while the surrounding mountains are just waking up. After that our cruise takes us further into the Bay of Bai Tu Long traveling past the Human Head Island, the Turtle Island, and the Duck Islet... to the studio site where the famous Indochine film was shot. Around noon, our junk travels back to the harbor, pick up and drive back to Hanoi. Stop in Hai Duong to visit the famous Con Son pagoda. Transfer back to Hanoi Airport for your afternoon flight with Vietnam airlines to Hue. Pick up and transfer to your hotel, evening free at leisure in Hue.

Overnight in a Hue hotel.

Day 10

Hue City Tour (Breakfast)

Hue is one of places, which has many cultural heritages. Up to now, there is no place like Hue remaining a lot of originally historical vestiges as in this ancient Capital City and favorite destination for all Vietnam Tours. After breakfast, our tour starts with the visit to Imperial Citadel before taking the beautiful boat trip on the romantic Perfume River and visit Hue's best-known religious site-Thien Mu Pagoda and the Mausoleum of former emperor Minh Mang in a tranquil setting of gardens and lakes.

Return to the hotel. Free at leisure. Overnight in Hue

Day 11

Hue – Hoi An (Breakfast)

After breakfast, we drive to Hoi An,  a major Asian trading port in the 17th and 18th centuries whose architecture and relaxed lifestyle has changed little over the years and for sure, Hoi An is a wonderful destination and choice for all kinds of Vietnam Tours. This scenic drive passes through the fishing village of Lang Co before climbing over the Pass of Ocean Clouds. Along the way, stop in Danang to visit the Cham Museum which contains the finest collection of Cham sculptures in the world.

Upon arrival in Hoi An, free to take walking tour of the Hoi An ancient town centre. Overnight in Hoi An.

Day 12

Hoi An Cooking Class (Breakfast)

We start the day (8.15am) with a welcome drink at Hai Café

(98 Nguyen Thai Hoc Street, Hoi An Ancient Town, Tel: 863210) – our meeting point.

hoian cooking class, red bridge cooking schoolVisit Hoi An’s colourful market, and experience the amazing sights, sounds and aromas of this busy market. We will have the opportunity to interact with the local sellers and learn about all the ingredients to be used in the cooking lesson later.

We board the Red Bridge boat for a leisurely cruise (25 minutes) along the Hoi An River to the Red Bridge Cooking School. This is a chance to view local river life, so make sure your camera is handy.

On arrival, we explore the cooking school’s herb garden, before learning about some of Hoi An’s and Vietnam’s well-known dishes. The cooking lesson runs for about 2 hours – the Red Bridge chefs first demonstrate each dish before we prepare the same dish ourselves. Included in the class is a brief introduction to Vietnamese food carving (plate decoration). After the lesson, we sit down and eat what we have cooked.

Bring your swimsuit and after the cooking tour has finished relax and enjoy free use of our new 20 metre swimming pool.

Overnight in Hoi An.

Day 13

Hoi An Free Day (Breakfast)

Hoi An Ancient Town - highlight of any tour to Vietnam that no Vietnam Tours maker would skip, is an exceptionally well-preserved example of a South-East Asian trading port dating from the 15th to the 19th century. Its buildings and its street plan reflect the influences, both indigenous and foreign, that have combined to produce this unique heritage site.

Day free to cycle through rice paddies in the countryside of Hoi An ancient town, shop for souvenirs among the antique shops and art galleries, or just sit at sidewalk cafes and soak up the atmosphere of this quaint town. Or relax on the white sandy beach of the famous China Beach. Overnight in Hoi An.

Day 14

Hoi An – Da Nang – Flight to Ho Chi Minh(Breakfast)

After breakfast, our Vietnam tour guide and driver in Hoi An will transfer you to the airport for your flight to Ho Chi Minh city. Arrive at Tan Son Nhat airport, welcome by our private Vietnam tour guide and driver and transfer to you hotel for check in. Ho Chi Minh, the most exciting city of Vietnam, a mecca of commerce, also a city with a chequered history and a rich culture, its pagodas, museums, public buildings, parks and boulevards make it one of the most delightful Vietnam Tours and cities to visit in Vietnam. Pick up nad transfer to your hotel. Free at leisure and overnight in Ho Chi Minh City.

Day 15

Ho Chi Minh – Cu Chi Tunnels – Ho Chi Minh (Breakfast)

Morning pick up from the hotel for Cu Chi Tunnels tour. Upon arrival in Cu Chi, we visit the incredible underground tunnel network of approximately 200 kilometres hand-constructed by Vietnamese guerillas during the long struggle for independence where you will understand more about the Vietnam War or American War, a must see Vietnam Tour for any tourists to learn about Vietnam past and present days. Afternoon drive back to Ho Chi Minh.

Day 16

Ho Chi Minh – Ben Tre – Can Tho (Breakfast, Lunch)

Around 08:00, our tour guide picks you up in your hotel lobby, then driving 90Km (2hrs) to Ben Tre. The boat will cruise along the Ham Luong river (a branch of the Mekong) and stop off at various local workplaces including a brick works, a coconut processing workshop and a mat weaving house. The boat will then stop at a quiet village where you can have a short walk to experience real Delta village life, boarding your Xe Loi (a kind of motorized rickshaw) and stopping at a riverside restaurant for a delicious and filling lunch, featuring such local specialties as elephant-ear fish and river shrimp. After lunch, it’s time to board a sampan for a relaxing trip along narrow canals. Continue to Can Tho – the heart of Mekong Delta in Vietnam. Check in on your arrival, free at leisure and overnight in a Can Tho hotel.

Day 17

Can Tho (Cai Rang Floating Market) – Phu Quoc Island (Breakfast)

In the morning, we make the boat cruise to see the Cai Rang floating market (the nicest one with heaps of rowing boats), truly highlights of any Vietnam Tours where you will enjoy the beautiful scenery and see the daily activities of the locals who live along the Mekong canals and later, you will roam through the village to visit a rice husking mill, a rice noodles making shop which are nice chances to discover the daily life of Vietnamese people in Mekong Delta. Around noon, transfer to Can Tho airport for the short flight to Phu Quoc. Met on arrival and transfer to your resort. Overnight in Phu Quoc.

Day 18

Phu Quoc Island Free Day (Breakfast)

Phu Quoc - One of Vietnam’s star attractions, mountainous and forested Phu Quoc is a splendid tropical getaway set with soft secluded beaches, the water a thousand different shades of turquoise. Stunning sunsets, thunderclouds heaped on the horizon. Palm trees protruding perpendicular over the gentle waves. That's Phu Quoc island and paradise for Vietnam beach lovers and great place to end your amazing Indochina tours. Days free at leisure. Overnight in Phu Quoc.

Day 19

Phu Quoc Island Free Day (Breakfast)

Free at leisure and overnight in Phu Quoc.
Day 20

Phu Quoc Island – Flight to Ho Chi Minh City & Departure (Breakfast)

Free time at leisure for you to wrap up your memorial Indochina holiday until we transfer you to the airport for your flight to Ho Chi Minh and connect with your international flight home with the sincere thanks for traveling with Vivutravel. We hope that you have enjoyed your Indochina tourswith us and look forward to welcoming you back for your next Indochina tours, goodbye and see you again!!!
Day 21

Inclusion:

  • Economy Domestic flight: Siem Reap - Hanoi, Hanoi - Hue, Danang - Ho Chi Minh, Can Tho - Phu Quoc & Phu Quoc - Ho Chi Minh
  • Hotel accommodation as specific or similar, base on twin sharing
  • Private car/mini van
  • All entrance fees
  • Boat Trips as in the itinerary
  • English speaking guides (Except for free days)
  • Meals as per program
  • Visa approval letter to Vietnam (Except for $25 usd per person as stamping fee at the airport)

Exclusion:

  • Tips
  • International flight in Cambodia / out Vietnam
  • Drinks
  • Visa to Cambodia = $30 per person
  • Personal Expenses
  • Insurance
  • Other not mentioned in the itinerary

 * What about Cancellation policy?
In case of cancellation, we will not impose any charges if we are not being charged and possible to get refund from our suppliers but if our suppliers apply charges for cancellation, you will have to pay those charges that apply. Cancellation policies vary, depending upon the type of service, the time of year, and the reason for cancellation. We will pass on to you all details of any cancellation policy with our transparent reply upon demand.

General cancellation charges that applied by travel services in Vietnam and Indochina.
- Domestic flights: 25% of the fares
- 3 star hotels, no charge if you cancel 5 -7 days before your arrival. (FIT)
- 4 star hotels, no charge if you cancel 10 - 15 days before your arrival (FIT)
- 5 stars hotels, no charge if you cancel 15 - 20 days before your arrival (FIT)
However, in peak season, we may have to pay the hotels one month before your arrival to secure the booking, and in this case, the cancellation policy will be based on the hotels' cancellation plolicies.

* Can we get refund?
For the unused services, Vivutravel will refund you the money.

ABOUT VIVUTRAVEL
Vivutravel is a local, trustworthy and professional Vietnam tour operator, offering a wide range of Vietnam and Indochina tour packages to the most exciting destinations at most competitive price. Our Business License Number is 0104000493 and our International Tour Operator License Number is 01 – 258. We are very pleased to be a member of Vietnam Administration of Tourism with financial guarantee – a deposit of 1.000,000,000 million Vietnam Dong (US$ 50,000) in a bank of Vietnam. Besides that, we are also official members of VISTA (Vietnam Society of Travel Agents), PATA (Pacific Asia Travel Association) and higky recommended on Tripadvisor.

Are you planning your Vietnam and Cambodia tour, but not sure how to arrange the trip? Getting lost in many tour options? Being sick of searching...? Just leave your troubles behind to read our Vietnam travel guide and send us your requests. Your private travel consultant at Vivutravel will help you design a perfectly suggested tour itinerary and quote which are tailor made to suit your wishes and budget.

vivu travel

* How to plan my Vietnam tour with you?
1. Send us an inquiry by submitting one of our online tour inquiry forms (Click). Tell us as much information as possible. For examples;

- Please tell us how many people will be traveling with you?

- Please tell us your preferred hotels, level of hotel (3, 4 or 5 stars), type of hotel, type of room...

- Please tell us your type of travel, length of travel and activities that you are interested in. For example; Family with kids, Couple's vacation, Honeymoon, Friends, Shopping, Sightseeing, Leisure and Relaxing, Cuisine & Cooking, Kayaking, Caves & Grottoes, Fishing, Swimming, Hiking, Minority, Adventure & Discovery...

- Please tell us where and what you want to visit. If you do not know much about Vietnam and Indochina, just give us your travel plan and ideas and we will create a suggested tour for you.

- Most of our tour guides are English speaking tour guides, but if you want another language like French, Spanish, Italian, Russian, Chinese... we can always arrange. Please tell us what you do you expect from your guides, for example; you want a guide with sense of humor? Good knowledge in history & culture? Male/Female guide? Talkative/untalkative? Young/Old guide?

- Please advise if you want breakfast included only or also lunch and dinner. Please let us know if you are a vegetarian, the food you can eat or can't? If you want local food in local restaurants or western food in tourist restaurant...? Actually, you do not have to send us all information, but the more we know, the better we plan your holiday.

2. After having received your inquiry, one of our professional Vietnam travel consultants will email and give you a proposal.

3. If you accept the proposal (you may modify it till you are satisfied with it), we will calculate the tour cost and send you the tour price. If you accept it, please confirm that you would like to book it.

* How Travel Experts at Vivutravel Service you?
"Highest Standards of Quality and Honesty" is the core value of each specialized team at Vivutravel.

Everyone in our company is working hard for only one goal, which is to ensure the highest level of service, luxury, and attention to detail from the minute you begin planning your trip, to the day you return home.

vivutravel consultants

1-on-1 Travel Consultant
After sending us an inquiry, one of our travel consultants will get back to you within 0.5~23.5 hrs. In the next few days, he/she will be working closely with you to formulate a customized tour plan, as well as providing professional suggestions based on your travel interests, time, and budget.

Beside, he/she will keep in contact with you during your entire tour in Vietnam and Indochina, continually checking if everything is going well as planned.

* How to proceed to book Vietnam and Indochina tour with you?
When you decide to book your Vietnam and Indochina holiday with us, please send us your full names (name on passport) for hotel and domestic flight reservations, and your international flight details in and out Vietnam/Indochina for airport transfers / pick up & see off.

* How to pay the deposit and the balance?
Deposit: When the booking is completely confirmed, we will send you confirmation details including confirmed itinerary, invoice, voucher then deposit request of about 30% of the total tour cost (can be less). You can pay by credit cards (via onepay gateway, pay online), make wire transfer, western union. The deposit is used to pay the flight tickets, hotels, train tickets in advance.

Balance: You can pay the rest 2 weeks before your arrival, or you can pay us on your arrival in Vietnam by credit cards, cash (AUD, USD, EUROS, VND...)

* How to enjoy the tour?
Our job is to make your holiday a memorable experience. To make sure you will have a great time, there are something that we should share;

When you request the tour: Please let us know your personal interests so our travel consultants will design and include in the itinerary, or take notes for the hotels, tour guide, restaurants...

Before you come: One week before your arrival. we always send our clients an email to update about the weather and climate, booking status, and remind you to prepare/check the documents, visa...for the holiday.

When on tour: The tour is fixed, but you can always discuss with us if you want to make it more flexible. For example, you want to make some changes in the itinerary, restaurant (meals), tour guide... please just let us know, we will do the best for you.

Tour guide: Please let us know what do you expect from your tour guides and we will arrange the right ones for you.

vivutravel angkor tour

* Can you buy the international flight tickets for us?
Yes, we do. However, we advise you to buy the flight tickets in and out Vietnam from your end as it is always cheaper than if booked in here.

* Do you offer any discounts?
Yes, we offer discounts for;

- Family with kids and children < 12 years old
- Disable people
- Old people (> 65 years old)
- Second trip with us
- Big group

* How can I pay you the money?
1) Credit card; (secure online payment gateway via Onepay)
ONEPAY - ONLINE PAYMENT GATEWAY (VISA, MASTERCARD, AMEX & JCB ACCEPTED)

Like PayPal, OnePAY is a payment gateway but specialized in Vietnam where the PayPal has not yet reached. This is a perfect and the first payment processor which gains reputation among clients about its efficiency and timely friendly support.

OnePAY in cooperation with biggest bank in Vietnam - Vietcombank which has been implemented this service among many tour operators in Vietnam.

OnePAY is approved by MasterCard for this payment collection on the behalf of us. OnePAY uses SSL Verisign® over internet transaction under 3D-Secure program by respective creditcard companies so you are free from worries your card information disclosed. OnePAY payment portal also meets standards of international financial system such as PCI DSS of PCI Security Standards Council, 3D-Secure of Visa, MasterCard and JCB.

2) Wire transfer (bank transfer)
3) Cash
4) Western union
5) Combination

* Is there any charge if i change my travel plan such as travel dates, tour itinerary, hotels,...?
We are happy to work on your requests, and will not charge you any money. However, if it is too urgent and the date is too close, the hotels or airlines may chare you some money, in this case we will let you know.

* What is the latest time that I can make my reservation?
We suggest you make reservations at least one month before the departure date. If you decide to travel to Vietnam in May, September or October which is peak season, we recommend you make the reservations two months (at least one) before your departure date. Late reservations can not be guaranteed for the availability of domestic flights, hotel rooms, etc.

However, we DO accept late reservations, things are possible at Vivutravel.

vivutravel tour

* What about Cancellation policy?
In case of cancellation, we will not impose any charges if we are not being charged and possible to get refund from our suppliers but if our suppliers apply charges for cancellation, you will have to pay those charges that apply. Cancellation policies vary, depending upon the type of service, the time of year, and the reason for cancellation. We will pass on to you all details of any cancellation policy with our transparent reply upon demand.

General cancellation charges that applied by travel services in Vietnam and Indochina.

- Domestic flights: 25% of the fares
- 3 star hotels, no charge if you cancel 5 -7 days before your arrival. (FIT)
- 4 star hotels, no charge if you cancel 10 - 15 days before your arrival (FIT)
- 5 stars hotels, no charge if you cancel 15 - 20 days before your arrival (FIT)

However, in peak season, we may have to pay the hotels one month before your arrival to secure the booking, and in this case, the cancellation policy will be based on the hotels' cancellation plolicies.

* Can we get refund?
For the unused services, Vivutravel will refund you the money.

* How do I get a visa?
Vietnam Visa - For those who would like to avoid the perhaps lengthening visa procedures with their local Vietnam's Embassies, the service of Vietnam Visa On Arrival is available for help. It is legitimated and supported by the Vietnamese Immigration Department. We recommend that you choose visa upon arrival, as picking up visa at the Vietnam int'l airport/border is quite simple, easy, no additional charges and no fail.

Steps to obtain Visa on arrival
a) Please provide the following information for us to apply for your visa.

1) Full name on passport
2) Passport number
3) Date of birth
4) Nationality
5) Date of arrival
6) Date of issue
7) Date of expire
8) Please make sure that your passport is still valid for 6 months

You can apply Vietnam visa online through our www.vietnamvisaprovider.com.

b) How long does it take?
It will take 2-3 days (Normal process), 01 day (Urgent process) to get the “Visa Approval Letter” which we will send you via mail. What you need is to print it out and take it along to get the stamp at airports/borders

c) Get the stamp
Upon arrival, you will need to fill in a certain form with your personal information, get the stamp and visa will be done. For this process, you will need to prepare 02 photos (4*6) and $25 USD each in cash which is stamping fee.

* Do our tour guides and drivers have meals with us?
The guide and the driver in each destination will dine at the same restaurant as yours. But, they will not join you unless you invite them.

vivutravel tour guide

* Where can I exchange our money into Vietnam currency?
We advise you to stop in any of a Vietnamese bank during the tour (Our tour guides will take you to the bank), you can also exchange money at your hotel, but the exchange rate is not really good.

* Can I use credit cards in Vietnam?
Major credit cards such as Master Card, Visa, Diner's Card, American Express and JCB can be used to purchase goods in large shopping malls and stores in the big and medium cities, to pay for hotel rooms and for meals in some of the fancier restaurants, and to buy plane tickets with them.

Note: If you are to travel to those small cities or even remote rural areas, only cash in Dong can be used.

* Do I need to bring my medical record with me?
Yes, we suggest you take your medical record with you in case that you need it in the event of an emergency, and please also take with you your doctor's name, address and phone number, emergency contact name and phone number, and your insurance company's name, address and phone number.

* When I finish my tour in Vietnam, if I still have some local money, what can I do?
Upon leaving Vietnam, if you still have some local money, you can change them back to foreign currency with your passport and the exchange memos given by the banks or money exchange counters. So please keep those exchange memos well whenever you change money.

* Tipping
Tipping is not compulsory, but expected by your tour guide and driver.  We advise you to tip as below:

- US$10 - $15 per day for tour guide
- US$7 - US$10 per day for driver

Note:
- Tipping can be more or less or nothing that depends on how big is the group? And how do you enjoy our services?

- Other tipping for tuktuk, sampan boat, cyclo,... please check with your tour guide during the tour.

* Shopping
Vivutravel guarantees "no shopping tour", which means we protect you from the tourist shopping centers or traps. However, if you want to buy something, our travel consultants, tour guides will give you suggestions, advices and help you buy to avoid being overcharged.

Bargaining is a "Must" when buying something in Vietnam and Indochina.

Vivutravel believes that a good choice of accommodation will be the key factor for a successful holiday, and for many years of experience in tourism, we have created a list of the best hotels and resorts each destination that offer us both more benefits of competitive rates, early birds, guaranteed promotion and discounts with availability.

vietnam hotel

We pick the selected hotels for you as below:
Location: The hotels must be centrally – located, close to the main attractions and most convenient for you to enjoy your holiday.

Facility & Service Quality: Vivutravel only uses the hotels that are regularly and strictly inspected. The hotel must provide international standards and your every need is cared for by the hotel staff.

Variety in Choice: As Vivutravel offers different styles of tour such as honeymoon,, family, adventure, discovery, homestay,... so we will offer many styles and grades of hotels which are available for different budgets, tastes and culture backgrounds.

Hotel Information for planning your holiday and stay.
2 Stars - From US$35 - US$40:
We hardly use 2 star hotels for our clients but sometimes we have no choice if your trip is in the mountainous or remote areas. Basically, 2 star hotels will offer good size and clean guest rooms with AC, TV, hot water, shower and private bathrooms

3 Stars - From US$40 - US$80:
Offering basic needs for a comfortable stay, good size and clean guest rooms with Free access high speed Internet, Welcome baskets and drinking water, Telephone with international dialing, Electronic safe box in room, Hairdryer, Coffee and Tea, Wake-up service, AC, TV, hot water, shower and private bathrooms. On-site restaurants with breakfast included and lunch or dinner at your own pick up. A small fitness center, spa and swimming pool can be expected.

4 Stars - From from US$80 - US$130:
Offering a wide range of comfortable boutique hotels are available with shopping, dining and entertainment facilities nearby. Featuring quality service, fully furnished rooms, restaurants, fitness center with spa (and swimming pool in most cases), the hotels are expected to offer an above-average accommodation experience.

5 Stars - from US$130 - US$200 – US$ 300:
Offering an extensive range of facilities for an excellent accommodation experience. Multiple restaurants on site and a wide range of choice for buffet breakfast, good size of swimming pool, fitness center and concierge service round out the experience.

Tour guide and driver are Vivutravel's representatives and your travel companions during your travel in Vietnam and Indochina who take care of our travel services and make your holiday a memorable time. Understanding this, Vivutravel always selects the best tour guides and drivers for tours.

Private Guide & Transfer
Vivutravel's tour packages are private and tailor made so during your travel with us, you will have a private tour guide, private driver, and an air-conditioned vehicle escorting you at every destination you travel to. This will provide you with maximized personal care, security, and flexibility.

vivutravel tour guidevietnam tour guide

Tour Guide:
We do understand that a good tour guide will make your holiday a beautiful time and tour guides who work with us are well-paid, experienced with a university background, eager to exchange our culture, lifestyle, knowledge...with travelers, and have a great passion for their country and understand the personal touch.

Note: In Sapa or some mountainous areas, we may use local tour guides who come from the ethnic groups like H'Mong, or Red Dao as they know better than anyone else about their land, culture, customs and habits... and this is also the way that Vivutravel helps the local people a better life.

Vivutravel's requirements for a tour guide:
1 - Licensed at least for 4 years with working experience.

2 - Guiding does require more than just hanging out in the sun. Guides must be friendly and good with people, organized enough to keep groups or people on schedule, quick on their feet and ready for the inevitable snafus that arises.

3 - Must be an honest broker of their services and able to take criticism.

4 - Should be qualified at some level in health, health care or first aid.

5 - Able to relate to people from a wide range of cultures and backgrounds.

6 - Clear speech and good hearing.

7 - Must not be a alcoholic or No-alcohol during working time or anytime when on tour.

8 - Tour guide is a nurse to take care of visitors, a boss to keep the right itinerary, a teacher to give information, an ambassador to introduce our country, an entertainer

9 - Must be on time every time. Being late or delay is unacceptable.

10 - Check flight tickets, train tickets, meals, weather... to make sure things are in order and inform local office if any changes that might effect the tour.

11 - Solve problems with care when there is dissatisfy. Argument should be averted by courtesy.

12 - If any change of itinerary is needed for unexpected reasons, your private tour guides will be more than accommodating in suggesting alternatives to ensure that you always have a wonderful experience.

vivutravel driver and busvivutravel car

Transportation:
Vivutravel guarantees to offer the best means of transport during your holiday in Vietnam and Indochina. The safety, comfort and security of our customers come first. We use only the latest modern cars, vans, coaches and all our drivers are full time workers, government licensed in the tourism industry with at least 5 years driving experience. We are fully in control of our quality and service as we own our vehicles.

Vivutravel's requirements for a tour driver.
- Our drivers must be good drivers with at least 5 years of experience

- Our drivers must keep the vehicles clean,

- Our drivers are not allowed to hear cell-phone or smoke, chat, drink when driving.

- Our drivers must be friendly, helpful.

- Our drivers are not allowed to take you to shops unless you ask for.

- Your vehicle in each destination is air conditioned, insured, clean, and regularly maintained.

Tipping
Tipping is not compulsory, but expected by your tour guide and driver.  We advise you to tip as below:

- US$10 - $15 per day for tour guide
- US$7 - US$10 per day for driver

- Tipping can be more or less or nothing that depends on how big is the group? And how do you enjoy our services?

- Other tipping for tuktuk, sampan boat, cyclo,... please check with your tour guide during the tour.

Vivutravel believes that a good choice of accommodation will be the key factor for a successful holiday, and for many years of experience in tourism, we have created a list of the best hotels and resorts each destination that offer us both more benefits of competitive rates, early birds, guaranteed promotion and discounts with availability.

vietnam hotel

We pick the selected hotels for you as below:
Location: The hotels must be centrally – located, close to the main attractions and most convenient for you to enjoy your holiday.

Facility & Service Quality: Vivutravel only uses the hotels that are regularly and strictly inspected. The hotel must provide international standards and your every need is cared for by the hotel staff.

Variety in Choice: As Vivutravel offers different styles of tour such as honeymoon,, family, adventure, discovery, homestay,... so we will offer many styles and grades of hotels which are available for different budgets, tastes and culture backgrounds.

Hotel Information for planning your holiday and stay.
2 Stars - From US$35 - US$40:
We hardly use 2 star hotels for our clients but sometimes we have no choice if your trip is in the mountainous or remote areas. Basically, 2 star hotels will offer good size and clean guest rooms with AC, TV, hot water, shower and private bathrooms

3 Stars - From US$40 - US$80:
Offering basic needs for a comfortable stay, good size and clean guest rooms with Free access high speed Internet, Welcome baskets and drinking water, Telephone with international dialing, Electronic safe box in room, Hairdryer, Coffee and Tea, Wake-up service, AC, TV, hot water, shower and private bathrooms. On-site restaurants with breakfast included and lunch or dinner at your own pick up. A small fitness center, spa and swimming pool can be expected.

4 Stars - From from US$80 - US$130:
Offering a wide range of comfortable boutique hotels are available with shopping, dining and entertainment facilities nearby. Featuring quality service, fully furnished rooms, restaurants, fitness center with spa (and swimming pool in most cases), the hotels are expected to offer an above-average accommodation experience.

5 Stars - from US$130 - US$200 – US$ 300:
Offering an extensive range of facilities for an excellent accommodation experience. Multiple restaurants on site and a wide range of choice for buffet breakfast, good size of swimming pool, fitness center and concierge service round out the experience.

Indochina holiday to Vietnam, Laos, Cambodia, Myanmar, Thailand offers you some of the world's best food and it is really the highlight of your travel. Vivutravel tends to include meals where necessary and when special. Other meals are at your own choices.

vietnam travelvietnam holidays

Breakfast:
Breakfast is included at all hotels and is buffet breakfast with Asian and Western food.

Lunch
Lunches (if included) are usually set menu at handpicked local restaurant with comfortable dining environment where you can rest assure to taste the local flavor. All restaurants are carefully selected and highly recommended.

If allergic to some food
We suggest you to list any food or ingredients that you are allergic to and let our travel consultant know. Then your travel consultant will mark them in the guide’s itinerary, so that our reservation's team and tour guides in different cities can make some preparations and arrangements in advance.

Dinner
Dinners are only included if you stay overnight in a homestay, overnight on cruise in Halong Bay, Mekong Delta or at some special occasions such as welcome dinner, farewell dinner or on requested. So dinners are at your own choice and arrangement, but Vivutravel's tour guide will always give you good suggestions based on your preferences.

Your rate:
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This is private tour with a flexible schedule. There is no other traveler on the tour. You will have a private English speaking tour guide and a private air-conditioned vehicle in each destination. This is sample tour and can always be personalized to meet your personal needs and travel budget.

Planning the tour:
Prompt response in 0.5-10 hours
Supported by private travel consultant
Unlimited changes, no charge

Our guarantee:
Quality service and affordable price with added value
Use of excellent local guides
Use of well-selected hotels
Use of comfortable vehicles
Worry-free & one-stop service
Excellent customer care

Methods of payment:
Deposit 30% in advance after the tour is confirmed
Balance paid on arrival in cash, credit cards, traveler's cheque
Online and secure payment by bank transfer or credit cards