This trip has plenty of memorable experiences to offer. With this Vietnam tour package you will be taken to the beautiful landscapes, unique and diverse ethnic groups, authentic culture, rich architecture, extraordinary historical heritage and wonderful people.
You are certain to take a tour to the amazing cities of Vietnam. Ha Noi a city in northern Vietnam, is a mixture of oriental lifestyle, French colonial architecture, wide tree-lined boulevards and breathtaking lakes. Take a tour to its infamous Hoa Lu and explore enchanting ruins and beautiful geological formation and explore limestone outcrops and stunning rice paddies as you row along Tam Coc.
Hue and Hoi An cities in central Vietnam has plenty to offer as you enjoy and get the most out of this trip. Hue’s Perfume River and its old architecture is something you don’t want to miss.In Hoi An Discover French colonial architecture and explore the hidden treasures of this lively and exciting hubs of Vietnam as you weave your way through the chaotically organized streets.
Ho Chi Minh City has plenty to offer too. apart from its amazing people and tasty street foods there is also the Mighty Mekong River, row along the river as you explore the floating markets and savor fresh vegetables, fruits and sea foods.
Take a tour from the mountains to the sea. Visit the sapa region, a dramatic scenery on the mountainous region with a spectacular view of plunging valleys and mountains standing tall beside them. Trek to the villages around the region and get to understand their culture. Then travel to the Halong Bay and float past thousands of limestone karst topped with rain forests as you dine in on the tasty foods of this part of Vietnam, or you can join in on the festivals aboard.
Destinations: Ha Noi – Sapa - Halong Cruise – Hue – Hoi An – Ho Chi Minh City – Cu Chi Tunnels – Mekong Delta
Highlights: Hanoi city with street food tour, Sapa trekking tour and Halong bay cruise, Hue Royal Citadel, Hoi An Ancient Town, Cu Chi Tunnels and Mekong Delta.
Vietnam Classic tour 18 days from Hanoi in brief:
Day 1: Hanoi arrival
Day 2: Hanoi – Hoa Lu & Tam Coc – Hanoi
Day 3: Hanoi special tour
Day 4: Hanoi - Drive to Sapa
Day 5: Sapa - Hang Da - Hau Thao - Giang Ta Chai - Ta Van (Non-touristic villages)
Day 6: Ta Van - Lao Chai - Y Linh Ho - Sapa (Popular areas but offer the best trekking route)
Day 7: Sapa ethnic market – Drive back to Hanoi
Day 8: Hanoi - Halong Bay
Day 9: Halong Bay – Hanoi – Street food tour
Day 10: Hanoi – Flight to Hue
Day 11: Hue city tour – Drive to Hoi An
Day 12: Hoi An biking tour
Day 13: Hoi An free day
Day 14: Hoi An – Danang – Flight to Ho Chi Minh – Vespa tour
Day 15: Ho Chi Minh city tour & Cu Chi tunnels
Day 16: Ho Chi Minh – Mekong cruise
Day 17: Mekong cruise – Ho Chi Minh
Day 18: Ho Chi Minh departure
Enchanting grandiose landscapes of infinite variety in an unspoilt environment, extraordinarily diverse ethnic groups, unchanged authentic cultures, an incredibly rich architectural and historical heritage and a wonderful smiling welcome... are what Sapa will offer. But it seems not enough? Vietnam has a lot more for your Vietnam holiday. In Halong, you will have a life time Halong cruise expererience. In Hue, you will see the ancient capital of Vietnam, romantic boat trip on Perfume River and see some royal tombs. In Hoi An, the most charming old town in Asia, highlights of any Vietnam tour. In HCMC, it is the most exciting city of Vietnam, new face of Vietnam and in Mekong delta, the floating villages, markets, unique waterways... will make your Vietnam holiday unforgettable.
Please contact us at firstname.lastname@example.org to get tailor-made itinerary and price
Vietnam is deserved to be a top country to travel in your lifetime which is famous for its peaceful country-sides, green rice paddy fields, rugged mountain ranges, exotic ethnic minorities, amazing white sandy beaches, spectacular bays, mysterious pagodas and significant historical sites. Travel to Vietnam with Vivutravel is a perfect idea and your Vietnam holiday packages will be memorable.
You will be welcomed upon your arrival at Noi Bai airport (Hanoi) by our experienced English speaking tour guide and driver before transferring to your hotel for check-in. Overnight in Hanoi.
If you have chance to stay in Hanoi at the weekend, it is worth to join the interesting night market near Hoan Kiem Lake, featured with walking streets, beautiful red lanterns, local street foods and Vietnamese styled souvenirs.
Depart your hotel this morning at 0800 for the 2-hour drive through rural northern Vietnam to the site of Vietnam's first capital, Hoa Lu. Visit to the temples dedicated to Emperor Dinh Tien Hoang of the Dinh Dynasty (968-80), and Emperor Le Dai Hanh of the Le Dynasty (980-1009). The ancient Hoa Lu Citadel (most of which has since been destroyed) once covered an area of three square kilometers.
Continue to Tam Coc through stunning limestone karst valleys surrounded by picturesque fields and villages, along the way stop where you wish to take photographs. On arrival in Tam Coc have a Vietnamese lunch. After lunch, board your private sampan for a leisurely 2.5-hour cruise. As the boat gently slices through the water, notice the enormous limestone karsts jutting out from the green rice fields. After the boat trip, take a leisure walk through rice fields to visit picturesque Thai Vi temple or drive to Bich Dong Pagoda on nearby Ngu Nhac Mountain, dating to 1428 and comprising three structures: Ha, Trung, and Thuong Pagodas, in ascending order before returning to Hanoi.
Overnight in Hanoi.
Hanoi is the capital of Vietnam with a long background of history and culture. Besides historical destinations, Hanoi is well-known for its beautiful lakes with the image of local Tai Chi in the early morning, tree-line boulevards, funny street vendors & special street food cuisine.
05:30 Wake up early and be ready for an amazing morning trip around Hoan Kiem Lake and the Old Quarter - the symbols of Hanoi city and Hanoian. You will be surprised by seeing local Hanoians doing morning exercises around Hoan Kiem Lake as they are so natural practicing such strange Tai Chi in their own ways. Let’s see the way they do and join with them! From Hoan Kiem Lake, take a look at the Old Quarter as it is the only time in day you can enjoy quiet atmosphere.
07:00 Have breakfast with Pho - the most famous and popular dish in Vietnam in general and Hanoi in particular.
08:00 Transfer to visit Ho Chi Minh complex with first stop at Ho Chi Minh Mausoleum – a large memorial to the national hero - President Ho Chi Minh who led the country to independence and reunification. The Mausoleum is located at Ba Dinh Square where Ho Chi Minh President read the Declaration of Independence on 02nd Sep 1945 establishing the Democratic Republic of Vietnam. Then take a short walk to the Presidential Palace & House on Stilt. Near from Ho Chi Minh complex, One Pillar Pagoda – symbol of Vietnam with unique architecture of lotus flower is a must-see destination for all Vietnam tours. Our next stop will be the Temple of Literature which is the first university in Vietnam. It was constructed in 1070, first to honor Confucius and nowadays to celebrate the doctorates and high rank scholars of Vietnam.
After lunch time, we continue our Hanoi city tour to the Museum of Ethnology offering an insight into the 54 different ethnic groups of Vietnam. It introduces Vietnamese traditional ways of life from religious events to the symbolic rituals as well as displays a variety of Vietnamese homes as full-scale replicas outside.
End the day with a short cyclo ride around the old streets observing daily life of Hanoian, take exotic photos of Hanoi traffic and enjoy a fantastic water puppet show.
Overnight in Hanoi.
08:30 Pick up at your hotel and take a smooth drive on new national highway to Sapa, passing beautiful sceneries on both sides of the road including countryside areas, rice fields and mountains.
14:30 Arrive at your hotel in Sapa, check-in your hotel and take a short rest.
16:00 Take a glimpse of Sapa town and you will have chance to see Sapa Stone Church and old streets.
Have dinner at a local restaurant (on your own) and overnight in Sapa.
Today, our beautiful trekking tour will start at 08:30 at your hotel for a short drive out of Sapa town to Hang Da Church. On the way, we can stop at some view points to enjoy the panorama view of the whole Muong Hoa Valley.
09:00 Arrive at Hang Da Church, take a short visit around the church as this church is serving for nearly 1000 local ethnic people. Next to the church is a small beautiful ethnic village where is intact and stays away from modern society.
09:30 Continue your trekking route to Hau Thao village where you will see the stunning view of Muong Hoa valley. Discover the daily life of the Black Hmong minority and their traditional customs and costume as soon as you arrive at the village.
Trek ahead to Pho village then down the hill to Giang Ta Chai village of Giay people.
Have lunch in Giang Ta Chai Village before starting the trek by climbing the mountain on a small trail near the waterfall. Stop for a while to take photos on top of the waterfall. The trek will lead you through the bamboo forest to Ta Van village of Giay people which is praised as one of the most beautiful and fantastic trekking routes in Sapa.
Arrive in Ta Van village, check-in your homestay and overnight there.
Have breakfast with local dishes prepared by our host. Then visit around Ta Van village for a while before going to Lao Chai village - the home of Black Hmong people. Enjoy the view of the largest rice terrace fields in Sapa. Tan Van & Lao Chai villages are famous as the best place to enjoy terraced rice fields.
Continue walking to Y Linh Ho village then up the main road where you will return Sapa town by car.
Check-in your hotel in Sapa and overnight there.
The markets in the Northern Vietnam are always the colorful meeting places for the hill tribes, spotlight for any Sapa Tours and of course, your unique Vietnam Tours experience. Minority people come down from the mountains to sell their products, or just for catching up on the latest news, gossip, drinking away troubles or seeking for lover. In the morning, drive to visit one of the areas weekly markets;
Can Cau Market - Saturdays
Bac Ha Market or Muong Hum Market or Muong Khuong Market - Sundays
Cao Son Market - Wednesdays
Lung Khau Nhin Market - Thursdays
Coc Ly Market - Tuesdays
In the afternoon, drive back to Hanoi for overnight.
Overnight in Hanoi.
Arrive at Hanoi railway station in the early morning, pick up and transfer to a mini-hotel for taking a short rest and having breakfast.
We start at 8.00 A.M for the 3.5 hour drive (170 km) through the Red River Delta, which offers plenty of chances for taking photos of Vietnamese farmers tilling the vast green paddy fields. At half way, we'll have a visit to a handicraft workshop with fine clothes, embroidered paintings, stone statuettes and all kinds of gems mined in Vietnam such as star rubies or sapphires... Our destination is Halong bay – the most famous World Heritage Site in Vietnam, famous for its beautiful seascape, thousands of spectacular islands and islets jutting out from the sea, amazing caves with marvelous stalagmites and stalactites in different sizes and shapes.
11:30 – 12:00 Upon arrival, you'll be welcomed on board our luxury junk and treated with wine and fresh local seafood. As our junk gliding further into the tranquility of Ha Long Bay amid the towering mountain cliffs and on the emerald green water, you'll have relaxing time combining the fine tastes of the wine and the freshness of Ha Long Bay. During the cruise, we'll stop some times for visiting the amazing Sung Sot cave and the Ti Top white sand beach before anchoring for the night.
Overnight on board the junk in the wild of Halong Bay.
It is said that your Vietnam Tours will not be complete without a tour to Halong Bay and spending one night on romantic Halong Cruise. People describe Halong Bay as majestic and mysterious, inspiring and imperious and words alone cannot do justice to the natural wonder that is Halong Bay, a priceless collection of unfinished sculptures hewn from the hand of nature.
After breakfast, we'll take a little sampan to visit a secret lagoon of Ha Long Bay while the surrounding mountains are just waking up. After that our cruise takes us further into the Bay of Bai Tu Long traveling past the Human Head Island, the Turtle Island, and the Duck Islet... to the studio site where the famous Indochine film was shot. Around noon, our junk travels back to the harbor, pick up and drive back to Hanoi.
Arrive in Hanoi, enjoy the food tour experience with a first visit to one of the local markets in the city to see all different kinds of food that used for a Vietnamese breakfast, lunch, dinner and understand more about life of Vietnamese.
Secondly, we walk to explore everyday life of Hanoian, try some more different dishes which are very special, popular and favourite such as;
1. Banh Ran - Sticky rice pancake
2. Fried Tofu and Vermicelli Shrimp Sauce
3. Bun Cha - Hanoi Style Vermicelli with Grilled Pork
4. Hanoi grilled pork in stick
5. Bia Hoi – Draught beer
6. Trung Vit Lon - Fertilized duck eggs
7. Egg coffee
8. Mix fruits
Finally, we will try Cha Ca - Fried Fish which is considered as one of the best dishes to try while you are traveling in Hanoi. This unforgettable Hanoi food tour will take about 4 hours and you will end the trip at your hotel at around 19:00.
Overnight in Hanoi.
Free at leisure until we pick you up and transfer to Noi Bai airport for flight to Hue – the ancient capital of Vietnam under the Nguyen Dynasty.
Upon your arrival at Phu Bai airport (Hue), pick up and transfer to the center where we will take a beautiful dragon boat trip along Perfume River and visit to Thien Mu Pagoda – one of the most popular attractions in Hue. It is located on the banks of poetic Perfume River with typical traditional architecture of Hue pagodas and famous for the event that buddhist monk from this temple, Thich Quang Duc, burn himself to death for anti-government protest in 1963.
The next stops will be King Ming Mang and King Khai Dinh tombs which are the most beautiful works of royal architecture of the Nguyen dynasty.
Overnight in Hue.
After having breakfast, visit to the Imperial Citadel which will give you a better understanding of the beauty of Vietnamese Royal architecture and culture.
Then continue drive to Hoi An - highlight of any tour to Vietnam - is an exceptionally well-preserved example of a South-East Asian trading port dating from the 15th to the 19th century. Its buildings and its street plan reflect the influences, both indigenous and foreign, that have combined to produce this unique heritage site. This scenic drive passes through the fishing village of Lang Co before climbing over the Pass of Ocean Clouds. On the way, stop in Danang to visit the Cham Museum, which contains the finest collection of Cham sculptures in the world and Marble Mountain - a well-known pilgrimage site with peaks, caves, tunnels and temples. Upon arrival in Hoi An, free to take walking tour of the Hoi An ancient town centre.
Overnight in Hoi An.
Spend a day leisurely cycling though the scenic countryside of Vietnam, far from the traffic the motor scooters, and the noises the city. You will cross the islands on the Song Thu river delta using local transportation, including ferries and floating bridges...
This tour will take you on a visit to artisans making bricks according to age-old. You will discover how wooden river boats are made and learn the secret of weaving the colorful straw Hoi An sleeping mats. Try the renowned Vietnamese basket boats. You will spend the day with first-hand contact with one of the rural inhabitant of the region, far from the usual tourist circuits. At lunchtime you will be invited into a local home for a traditional Vietnamese meal, and learn their customs and traditions. After you have relaxed for a while under the shade of a mango tree, you will begin your return towards Hoi An, which will take about an hour.
Overnight in Hoi An.
Hoi An Ancient Town -the highlight of any tour to Vietnam that no Vietnam Tours maker would skip, is an exceptionally well-preserved example of a South-East Asian trading port dating from the 15th to the 19th century. Its buildings and its street plan reflect the influences, both indigenous and foreign, that have combined to produce this unique heritage site.
Day free to cycle through rice paddies in the countryside of Hoi An ancient town, shop for souvenirs among the antique shops and art galleries, or just sit at sidewalk cafes and soak up the atmosphere of this quaint town. Or relax on the white sandy beach of the famous Cua Dai Beach.
Overnight in a Hoi An hotel.
Free at leisure until we pick you up and transfer to Danang airport for flight to Ho Chi Minh city famous with modern office skyscrapers, Oriental style pagodas and food stalls along the street.
Upon your arrival at Tan Son Nhat airport, pick up and transfer to your hotel for check-in.Overnight in Ho Chi Minh.
Optional tour – Ho Chi Minh Vespa Tour: Experience as local people with a Vespa and escorted by a driver, visiting the city landmarks that give you a view of the city unlike anything on your Vietnam tour. Take a peek at the history, the streets and the sights that most visitors never even hear about or see. You will pass through the Chinese district of Saigon, stop to see a sweet smelling flower market and visit a breathtaking yet hidden Buddhist pagoda, Saigon Opera House & Post Office which were designed by Gustave Eiffel.
On this full-day program, you’ll depart Ho Chi Minh City at 08:00 for a pleasant drive through the countryside to Cu Chi.
Before entering the tunnels you’ll see a short introductory video about their construction. Spend the next hour exploring the tunnel maze. Also on display are various mantraps, the remains of an American tank, and numerous bomb craters created by 500-pound bombs dropped by B52 bombers.
Afterwards, you’ll head back to Ho Chi Minh City, arriving at around 13:00.
In the afternoon your Ho Chi Minh City tour begins with a visit to Notre Dame Cathedral and the Old Post Office, fine examples of classical French colonial architecture.
See the Reunification Palace, one of the city’s most important buildings. Here on 30 April 1975 the American War officially ended when tank number 843 of the North Vietnamese Army crashed through the gates of what was at the time the residence of the President of the Republic of Vietnam.
Formerly known as the Museum of American War Crimes, the War Remnants Museum features poignant displays of the futility of war. The courtyard outside contains the spoils of war, namely rusting jets, tanks, and cannons captured from the American military machine.
Visit the bustling Ben Thanh Market, which is very popular with tourists, primarily due to its central location. It has a wide selection of goods ranging from fake Nike shoes to beautiful silk ao dais, the traditional costume for women.
The tour ends at approximately 18:00 and you’ll be transferred back to your hotel. Note that you have the option of staying on at Ben Thanh Market and making your own way back to the hotel.
Boarding at Can Tho at Ninh Kieu pier. Welcome drink, introduction to the ship and crew, check into the cabins. Departure downstream of the Hau river. Lunch on board while en route.
Tour near Tra On floating market.
Turning into Nicolai canal, towards the Mang Thit and Co Chien rivers. Rest on the upper deck in a scenery of rice fields, sugar cane, woods on the near banks.
By mid-afternoon, the Bassac casts anchor for a visit on shore: past the first tree line, quiet discovery of the peaceful life in the delta's countryside, of rice fields, fruit trees and the welcoming inhabitants.Boarding back, complimentary drink as a welcome back on board. Rest on the deck or around the bar enjoying the sunset.
The crew serves dinner while the Bassac is cruising Mang Thit river towards her anchorage point for the night.
The Bassac sets anchor for the night on river Mang Thit.
06:30 Departure towards Cai Be. The passengers take their breakfast while enjoying the scenery on the banks.
The Bassac crosses Co Chien river then branches into Cho Lach canal for 30 minutes through the traffic of sand and rice barges, in a scenery of fruit drying facilities and wooden ship building yards.
Arrival near Cai Be, check-out and transfer to a rowing boat for a quiet visit through a small canal.
Rendez-vous with a local boat, which will take you to shore for a visit of Cai Be's handicraft.
End of services by mid-morning on shore at Cái Bè.
Please note you will leave the Bassac for good upon boarding the small boat for the last visit, typically about 8:30. Pick up and drive back to HCM.
Overnight in Ho Chi Minh hotel.
Vivutravel is a local, trustworthy and professional Vietnam tour operator, offering a wide range of Vietnam and Indochina tour packages to the most exciting destinations at most competitive price. Our Business License Number is 0104000493 and our International Tour Operator License Number is 01 – 258. We are very pleased to be a member of Vietnam Administration of Tourism with financial guarantee – a deposit of 1.000,000,000 million Vietnam Dong (US$ 50,000) in a bank of Vietnam. Besides that, we are also official members of;
Are you planning your Vietnam Holiday, but not sure how to arrange the trip? Getting lost in many tour options? Being sick of searching...? Just leave your troubles behind to read our Vietnam travel guides and send us your requests. Your private travel consultant at Vivutravel will help you design a perfectly suggested tour itinerary and quote which are tailor made to suit your wishes and budget.
* How to plan my Vietnam tour with you?
1. Send us an inquiry by submitting one of our online tour inquiry forms (Click). Tell us as much information as possible. For examples;
- Please tell us how many people will be traveling with you?
- Please tell us your preferred hotels, level of hotel (3, 4 or 5 stars), type of hotel, type of room...
- Please tell us your type of travel, length of travel and activities that you are interested in. For example; Family with kids, Couple's vacation, Honeymoon, Friends, Shopping, Sightseeing, Leisure and Relaxing, Cuisine & Cooking, Kayaking, Caves & Grottoes, Fishing, Swimming, Hiking, Minority, Adventure & Discovery...
- Please tell us where and what you want to visit. If you do not know much about Vietnam and Indochina, just give us your travel plan and ideas and we will create a suggested tour for you.
- Most of our tour guide are English speaking tour guides, but if you want another language like French, Spanish, Italian, Russian, Chinese... we can always arrange. Please tell us what you do you expect from your guides, for example; you want a guide with sense of humor? Good knowledge in history & culture? Male/Female guide? Talkative/untalkative? Young/Old guide?
- Please advise if you want breakfast included only or also lunch and dinner. Please let us know if you are a vegetarian, the food you can eat or can't? If you want local food in local restaurants or western food in tourist restaurant...? Actually, you do not have to send us all information, but the more we know, the better we plan your holiday.
2. After having received your inquiry, one of our professional Vietnam travel consultants will email and give you a proposal.
3. If you accept the proposal (you may modify it till you are satisfied with it), we will calculate the tour cost and send you the tour price. If you accept it, please confirm that you would like to book it.
* How Travel Experts at Vivutravel Service you?
"Highest Standards of Quality and Honesty" is the core value of each specialized team at Vivutravel.
Everyone in our company is working hard for only one goal, which is to ensure the highest level of service, luxury, and attention to detail from the minute you begin planning your trip, to the day you return home.
1-on-1 Travel Consultant
After sending us an inquiry, one of our travel consultants will get back to you within 0.5~23.5 hrs. In the next few days, he/she will be working closely with you to formulate a customized tour plan, as well as providing professional suggestions based on your travel interests, time, and budget.
Beside, he/she will keep in contact with you during your entire tour in Vietnam and Indochina, continually checking if everything is going well as planned.
* How to proceed to book Vietnam and Indochina tour with you?
When you decide to book your Vietnam and Indochina holiday with us, please send us your full names (name on passport) for hotel and domestic flight reservations, and your international flight details in and out Vietnam/Indochina for airport transfers / pick up & see off.
* How to pay the deposit and the balance?
Deposit: When the booking is completely confirmed, we will send you confirmation details including confirmed itinerary, invoice, voucher then deposit request of about 30% of the total tour cost (can be less). You can pay by credit cards (via onepay gateway, pay online), make wire transfer, western union. The deposit is used to pay the flight tickets, hotels, train tickets in advance.
Balance: You can pay the rest 2 weeks before your arrival, or you can pay us on your arrival in Vietnam by credit cards, cash (AUD, USD, EUROS, VND...)
* How to enjoy the tour?
Our job is to make your holiday a memorable experience. To make sure you will have a great time, there are something that we should share;
When you request the tour: Please let us know your personal interests so our travel consultants will design and include in the itinerary, or take notes for the hotels, tour guide, restaurants...
Before you come: One week before your arrival. we always send our clients an email to update about the weather and climate, booking status, and remind you to prepare/check the documents, visa...for the holiday.
When on tour: The tour is fixed, but you can always discuss with us if you want to make it more flexible. For example, you want to make some changes in the itinerary, restaurant (meals), tour guide... please just let us know, we will do the best for you.
Tour guide: Please let us know what do you expect from your tour guides and we will arrange the right ones for you.
* Can you buy the international flight tickets for us?
Yes, we do. However, we advise you to buy the flight tickets in and out Vietnam from your end as it is always cheaper than if booked in here.
* Do you offer any discounts?
Yes, we offer discounts for;
- Family with kids and children < 12 years old
- Disable people
- Old people (> 65 years old)
- Second trip with us
- Big group
* How can I pay you the money?
1) Credit card; (secure online payment gateway via Onepay)
ONEPAY - ONLINE PAYMENT GATEWAY (VISA, MASTERCARD, AMEX & JCB ACCEPTED)
Like PayPal, OnePAY is a payment gateway but specialized in Vietnam where the PayPal has not yet reached. This is a perfect and the first payment processor which gains reputation among clients about its efficiency and timely friendly support.
OnePAY in cooperation with biggest bank in Vietnam - Vietcombank which has been implemented this service among many tour operators in Vietnam.
OnePAY is approved by MasterCard for this payment collection on the behalf of us. OnePAY uses SSL Verisign® over internet transaction under 3D-Secure program by respective creditcard companies so you are free from worries your card information disclosed. OnePAY payment portal also meets standards of international financial system such as PCI DSS of PCI Security Standards Council, 3D-Secure of Visa, MasterCard and JCB.
2) Wire transfer (bank transfer)
4) Western union
* Is there any charge if i change my travel plan such as travel dates, tour itinerary, hotels,...?
We are happy to work on your requests, and will not charge you any money. However, if it is too urgent and the date is too close, the hotels or airlines may chare you some money, in this case we will let you know.
* What is the latest time that I can make my reservation?
We suggest you make reservations at least one month before the departure date. If you decide to travel to Vietnam in May, September or October which is peak season, we recommend you make the reservations two months (at least one) before your departure date. Late reservations can not be guaranteed for the availability of domestic flights, hotel rooms, etc.
However, we DO accept late reservations, things are possible at Vivutravel
* What about Cancellation policy?
In case of cancellation, we will not impose any charges if we are not being charged and possible to get refund from our suppliers but if our suppliers apply charges for cancellation, you will have to pay those charges that apply. Cancellation policies vary, depending upon the type of service, the time of year, and the reason for cancellation. We will pass on to you all details of any cancellation policy with our transparent reply upon demand.
General cancellation charges that applied by travel services in Vietnam and Indochina.
- Domestic flights: 25% of the fares
- 3 star hotels, train tickets, no charge if you cancel 3-5 days before your arrival. (FIT)
- 4 star hotels, 7 - 10 days before your arrival (FIT)
- 5 stars hotelS, 10 - 15 days before your arrival (FIT)
However, in peak season, we may have to pay the hotels one month before your arrival to secure the booking, and in this case, the cancellation policy will be based on the hotels' cancellation plolicies.
* Can we get refund?
For the unused services, Vivutravel will refund you the money.
* How do I get a visa?
Vietnam Visa - For those who would like to avoid the perhaps lengthening visa procedures with their local Vietnam's Embassies, the service of Vietnam Visa On Arrival is available for help. It is legitimated and supported by the Vietnamese Immigration Department. We recommend that you choose visa upon arrival, as picking up visa at the Vietnam int'l airport/border is quite simple, easy, no additional charges and no fail.
Steps to obtain Visa on arrival
a) Please provide the following information for us to apply for your visa.
1) Full name on passport
2) Passport number
3) Date of birth
5) Date of arrival
6) Date of issue
7) Date of expire
8) Please make sure that your passport is still valid for 6 months
You can apply Vietnam visa online through our www.vietnamvisaprovider.com.
b) How long does it take?
It will take 2-3 days (Normal process), 01 day (Urgent process) to get the “Visa Approval Letter” which we will send you via mail. What you need is to print it out and take it along to get the stamp at airports/borders
c) Get the stamp
Upon arrival, you will need to fill in a certain form with your personal information, get the stamp and visa will be done. For this process, you will need to prepare 02 photos (4*6) and $25 USD each in cash which is stamping fee.
Download the form that you will need to fill your personal information at airport/border here
* Do our tour guides and drivers have meals with us?
The guide and the driver in each destination will dine at the same restaurant as yours. But, they will not join you unless you invite them.
* Where can I change our money into Vietnam currency?
We advise you to stop in any of a Vietnamese bank during the tour (Our tour guides will take you to the bank), you can change money at your hotel, but the exchange rate is not really good.
* Can I use credit cards in Vietnam?
Major credit cards such as Master Card, Visa, Diner's Card, American Express and JCB can be used to purchase goods in large shopping malls and stores in the big and medium cities, to pay for hotel rooms and for meals in some of the fancier restaurants, and to buy plane tickets with them.
Note: If you are to travel to those small cities or even remote rural areas, only cash in Dong can be used.
* Do I need to bring my medical record with me?
Yes, we suggest you take your medical record with you in case that you need it in the event of an emergency, and please also take with you your doctor's name, address and phone number, emergency contact name and phone number, and your insurance company's name, address and phone number.
* When I finish my tour in Vietnam, if I still have some local money, what can I do?
Upon leaving Vietnam, if you still have some local money, you can change them back to foreign currency with your passport and the exchange memos given by the banks or money exchange counters. So please keep those exchange memos well whenever you change money.
Tipping is not compulsory, but expected by your tour guide and driver. We advise you to tip as below:
- US$10 - $15 per day for tour guide
- US$7 - US$10 per day for driver
- Tipping can be more or less or nothing that depends on how big is the group? And how do you enjoy our services?
- Other tipping for tuktuk, sampan boat, cyclo,... please check with your tour guide during the tour.
Vivutravel guarantees "no shopping tour", which means we protect you from the tourist shopping centers or traps. However, if you want to buy something, our travel consultants, tour guides will give you suggestions, advices and help you buy to avoid being overcharged.
Bargaining is a "Must" when buying something in Vietnam and Indochina.
Vivutravel believes that a good choice of accommodation will be the key factor for a successful holiday, and for many years of experience in tourism, we have created a list of the best hotels and resorts each destination that offer us both more benefits of competitive rates, early birds, guaranteed promotion and discounts with availability.
We pick the selected hotels for you as below:
Location: The hotels must be centrally – located, close to the main attractions and most convenient for you to enjoy your holiday.
Facility & Service Quality: Vivutravel only uses the hotels that are regularly and strictly inspected. The hotel must provide international standards and your every need is cared for by the hotel staff.
Variety in Choice: As Vivutravel offers different styles of tour such as honeymoon,, family, adventure, discovery, homestay,... so we will offer many styles and grades of hotels which are available for different budgets, tastes and culture backgrounds.
Hotel Information for planning your holiday and stay.
2 Stars - From US$35 - US$40:
We hardly use 2 star hotels for our clients but sometimes we have no choice if your trip is in the mountainous or remote areas. Basically, 2 star hotels will offer good size and clean guest rooms with AC, TV, hot water, shower and private bathrooms
3 Stars - From US$40 - US$80:
Offering basic needs for a comfortable stay, good size and clean guest rooms with Free access high speed Internet, Welcome baskets and drinking water, Telephone with international dialing, Electronic safe box in room, Hairdryer, Coffee and Tea, Wake-up service, AC, TV, hot water, shower and private bathrooms. On-site restaurants with breakfast included and lunch or dinner at your own pick up. A small fitness center, spa and swimming pool can be expected.
4 Stars - From from US$80 - US$130:
Offering a wide range of comfortable boutique hotels are available with shopping, dining and entertainment facilities nearby. Featuring quality service, fully furnished rooms, restaurants, fitness center with spa (and swimming pool in most cases), the hotels are expected to offer an above-average accommodation experience.
5 Stars - from US$130 - US$200 – US$ 300:
Offering an extensive range of facilities for an excellent accommodation experience. Multiple restaurants on site and a wide range of choice for buffet breakfast, good size of swimming pool, fitness center and concierge service round out the experience.
Tour guide and driver are Vivutravel's representatives and your travel companions during your travel in Vietnam and Indochina who take care of our travel services and make your holiday a memorable time. Understanding this, Vivutravel always selects the best tour guides and drivers for tours.
Private Guide & Transfer
Vivutravel's tour packages are private and tailor made so during your travel with us, you will have a private tour guide, private driver, and an air-conditioned vehicle escorting you at every destination you travel to. This will provide you with maximized personal care, security, and flexibility.
We do understand that a good tour guide will make your holiday a beautiful time and tour guides who work with us are well-paid, experienced with a university background, eager to exchange our culture, lifestyle, knowledge...with travelers, and have a great passion for their country and understand the personal touch.
Note: In Sapa or some mountainous areas, we may use local tour guides who come from the ethnic groups like H'Mong, or Red Dao as they know better than anyone else about their land, culture, customs and habits... and this is also the way that Vivutravel helps the local people a better life.
Vivutravel's requirements for a tour guide:
1 - Licensed at least for 4 years with working experience.
2 - Guiding does require more than just hanging out in the sun. Guides must be friendly and good with people, organized enough to keep groups or people on schedule, quick on their feet and ready for the inevitable snafus that arises.
3 - Must be an honest broker of their services and able to take criticism.
4 - Should be qualified at some level in health, health care or first aid.
5 - Able to relate to people from a wide range of cultures and backgrounds.
6 - Clear speech and good hearing.
7 - Must not be a alcoholic or No-alcohol during working time or anytime when on tour.
8 - Tour guide is a nurse to take care of visitors, a boss to keep the right itinerary, a teacher to give information, an ambassador to introduce our country, an entertainer
9 - Must be on time every time. Being late or delay is unacceptable.
10 - Check flight tickets, train tickets, meals, weather... to make sure things are in order and inform local office if any changes that might effect the tour.
11 - Solve problems with care when there is dissatisfy. Argument should be averted by courtesy.
12 - If any change of itinerary is needed for unexpected reasons, your private tour guides will be more than accommodating in suggesting alternatives to ensure that you always have a wonderful experience.
Vivutravel guarantees to offer the best means of transport during your holiday in Vietnam and Indochina. The safety, comfort and security of our customers come first. We use only the latest modern cars, vans, coaches and all our drivers are full time workers, government licensed in the tourism industry with at least 5 years driving experience. We are fully in control of our quality and service as we own our vehicles.
Vivutravel's requirements for a tour driver.
- Our drivers must be good drivers with at least 5 years of experience
- Our drivers must keep the vehicles clean,
- Our drivers are not allowed to hear cell-phone or smoke, chat, drink when driving.
- Our drivers must be friendly, helpful.
- Our drivers are not allowed to take you to shops unless you ask for.
- Your vehicle in each destination is air conditioned, insured, clean, and regularly maintained.
Tipping is not compulsory, but expected by your tour guide and driver. We advise you to tip as below:
- US$10 - $15 per day for tour guide
- US$7 - US$10 per day for driver
- Tipping can be more or less or nothing that depends on how big is the group? And how do you enjoy our services?
- Other tipping for tuktuk, sampan boat, cyclo,... please check with your tour guide during the tour.
Indochina holiday to Vietnam, Laos, Cambodia, Myanmar, Thailand offers you some of the world's best food and it is really the highlight of your travel. Vivutravel tends to include meals where necessary and when special. Other meals are at your own choices.
Breakfast is included at all hotels and is buffet breakfast with Asian and Western food.
Lunches (if included) are usually set menu at handpicked local restaurant with comfortable dining environment where you can rest assure to taste the local flavor. All restaurants are carefully selected and highly recommended.
If allergic to some food
We suggest you to list any food or ingredients that you are allergic to and let our travel consultant know. Then your travel consultant will mark them in the guide’s itinerary, so that our reservation's team and tour guides in different cities can make some preparations and arrangements in advance.
Dinners are only included if you stay overnight in a homestay, overnight on cruise in Halong Bay, Mekong Delta or at some special occasions such as welcome dinner, farewell dinner or on requested. So dinners are at your own choice and arrangement, but Vivutravel's tour guide will always give you good suggestions based on your preferences.
Traffic is crazy in Vietnam, but we had an amazing tour with many memorable experiences. We learned many things about Vietnam, saw many beautiful sights. Vinh, our guide was informative, helpful, smart and friendly.
The company provided good service and reasonable itinerary for the amount of time. We had a memorable time with Vivutravel and found that Vietnamese people were very friendly, cost of goods in Vietnam were reasonable. Halong Bay was beautiful and cruise on Halong bay was excellent. Tour guides were informative. Accommodation were good. I and my wife will return to Vietnam to see different sites in the countryside.
We enjoyed the good service of Vivutravel especially the tour guide Quyen and the driver Tuan, they did a good job. Quyen has good sense of humor and was very helpful. Friendly people, beautiful scenery, definitely we would return to Vietnam in the future, will visit rice paddies and hiking in countryside.
Fantastic, fantastic and fantastic are the three words to describe our 18 days in Vietnam. We have had an adventure of a lifetime. From landing in Hanoi we knew Vivutravel were going to make our tour memorable. We found all of our drivers helpful and safe, all of our guides so helpful. Our guide in Saigon, Mr Huong was particularly helpful when we wanted to watch a theatre performance. He booked tickets without any issues. Visiting the villages in Sapa was a highlight, the locals are so happy to see you and made us feel welcome. Halong Bay was a sight to behold and we sipped cocktails whilst watching the sunset - perfect. Food was plentiful and some meals were included on the tour. We had a very strict budget and Vivutravel were GREAT at ensuring we did everything we wanted to. Our accommodation was superb. This tour is definitely for you if you are looking to see a bit of all Vietnam has to offer.
Fantastic tour organized by ms Kim at Vivutravel. We loved everything about our tour and having very knowledgeable guides and safe drivers allow you to really enjoy the experience. We began in Hanoi which was fantastic. Our guide Mr Do was passionate about his country and answered all our never ending questions. We visited temples and then ventured around so many places. We all really enjoyed this and the countryside is amazing. Our driver in HCM was particularly attentive with water and towels as it was very hot. This is our second time with Vivutravel and both experiences have been extremely memorable and they have made the tour itinery just how we wanted. I would definitely book again.
By luck I contacted ViVu Travel on the Vietnam Tourism web site and found that their ability to customize an itinerary was exceptional being so flexible as to my requirements. They did an excellent job arranging the destinations with hotels, meals, guides and interesting tours to great sites, historical and otherwise. Whatever snag that arose were efficiently and promptly rectified to our satisfaction. All in all, our group of 16 truly enjoyed the trip and would certainly recommend ViVu to any of our friends and all other who wish to visit Vietnam and Cambodia.
I retired recently and while I am still fit enough, I decided to do some travelling with my wife, Tina. I had always wanted to see Vietnam and Tina was happy enough with the choice, in some ways because she had seen a programme about Vietnamese food and she is a real addict when it comes to the different cuisines of the world. We contacted Vivu Travel and one of its consultants, Ha, suggested this tour as a way to comfortably cover most of Vietnam. We loved every minute of the trip for which we would like to thank Vivu Travel and some of the staff on the ground that looked after us; Cuong, our driver, and guides, Dung, Thanh and Ha. Oh! The food was great and Tina has added some Vietnamese dishes to her already large variety of meals that she cooks.
My husband and I can honestly say the whole holiday, right from the start was amazing. Our travel consultant, Ms. Hoa helped us choose and work out a very varied programme of the very best sights, scenery, temples, towns and really good range of hotels. The guides and drivers were a pleasure to be with, very knowledgeable and helpful. The highlight was the visit to the traditional villages near Sapa. Seeing how the locals live and work was so interesting and we were made to feel so welcome. Halong Bay was breathtaking and the boat trip and overnight stay was just fantastic. We even got to swim around some of the most beautiful lagoons. We were given lots of time to explore the cities we visited and our tour guides were all so professional and helpful. We even went to dinner with our tour guide in Hue, Mr Linh we miss you already. Thank you to everyone involved and we will be back to visit Cambodia.
We booked a trip of a life time to Vietnam. We found Vivutravel online, from the initial contact to the organising we could not complain. We gave Ms. Hanh the brief outline of what we wanted and she recommended and confirmed some excellent places and stops to include. All through out from airlines to fantastic guides and drivers made a challenging trip really fantastic. Every day a new memory of destinations full of stories and food. This has to be the best holiday we have ever had and we have travelled fairly extensively. No hesitation in recommending this tour and Vivutravel.
2 weeks in Vietnam, from North to South, everything in our trip was perfectly organised: the hotels were very nice, we received very good advice for our trips, private car and, of course, how well Mrs. Ha managed the flight cancellation (due to a Typhoon!) before even we had time to get into panic... No doubt we would recommend our friends and relatives Vivu Travel services in case they would like to visit Vietnam in the future (what an amazing country!) or any of the countries were they offer their assistance.