CT19: Colorful Laos, Vietnam and Cambodia - 21 days from Luang Prabang

indochina tour

The Colorful Laos, Vietnam and Cambodia -  Indochina tour gives you a chance to discover all secrets of Indochina which is blessed with beautiful nature, diversified culture, rich history and friendly people. You will have a unique chance to see the most famous tourist sites of Indochina. Start out at Luang Prabang, the city of Buddhist temples.get to visit Wat Xieng Thong, the Golden City temple before catching a long boat trip up the Mekong River to see the reknown Pak Ou cave with a detour of Ban Phanom, the weaving village.

This Indochina tour package then takes you to Hanoi, the charming capital city. Here, take a trip around Hoan Kiem Lake and the old Quarter and experience the locals practicing Tai Chi. Visit the Ho Chi Minh complex and the Ho Chi Minh Mausoleum. Head out to Sapa town where you get to trek through scenic landscapes en route to Hang Da church while enjoying the panoramic view of the Muong Hoa valley then onto Pho and Giang Ta Chai villages and get to experience the Sapa ethnic markets.Continue onto the beautiful bay in the Gulf of Tonkin – Halong, to Hoi An, a graceful old town on the banks of Thu Bon River –and incredible landscapes of Nine Dragon river delta. Proceed to Ho Chi Minh City and experience floating markets and cu chi tunnels before continuing to Can Tho in the Mekong River. Speed boat to Phnom Penh and visit Royal palace, silver pagoda and national museum.

The Colorful Laos, Vietnam and Cambodia tour finally ends at Siem Reap, one of the World’s best heritage sites and also the city of famous Angkor Temples. Also visit the Bakheng Temple and enjoy an Apsaras show before departure at the airport.

Destinations: Luang Prabang – Hanoi – Sapa – Halong Bay – Hue – Hoi An – Ho Chi Minh City – Mekong – Phnom Penh – Siem Reap

Highlights: Buddist temples in Luang Prabang, charming Hanoi capital, amazing hill tribe in Sapa, beautiful Halong bay cruise, Hue – Hoian ancient town, Mekong river delta and Siem Reap – the city of Angkor temples.

Colorful Laos, Vietnam and Cambodia in brief:

Day 1: Luong Prabang Arrival
Day 2: Luong Prabang Tour
Day 3: Luang Prabang – Flight to Hanoi
Day 4: Hanoi special tour
Day 5: Hanoi - Drive to Sapa
Day 6: Sapa - Hang Da - Hau Thao - Giang Ta Chai - Ta Van (Non-touristic villages)
Day 7: Ta Van - Lao Chai - Y Linh Ho - Sapa (Popular areas but offer the best trekking route)
Day 8: Sapa ethnic market – Night train to Hanoi
Day 9: Hanoi – Halong Bay Cruise
Day 10: Ha Long Bay – Hanoi – Hue
Day 11: Hue – Hoi An
Day 12: Hoi An biking tour
Day 13: Hoi An – Danang – Ho Chi Minh
Day 14: Ho Chi Minh – Cao Dai Temple & Cu Chi Tunnels – Ho Chi Minh
Day 15: Ho Chi Minh – Ben Tre – CanTho
Day 16: Can Tho (Cai Rang floating market) –  Chau Doc
Day 17: Chau Doc – Phnom Penh
Day 18: Phnom Penh – Siem Reap
Day 19: Siem Reap
Day 20: Siem Reap
Day 21: Siem Reap Departunre

This colorful Indochina tour is designed to see all colors of Laos, Vietnam and Cambodia, starting from Luang Prabang - Laos and ending in Siem Reap - Cambodia. The tour is private and you will have private tour guide and transportation in each destination. All domestic and regional flights included as well as breakfast and some lunches/dinners.

Send us an email or submit the tour inquiry form, you will get a free quote for consideration and if you want to change something? No problem! We make the changes until the itinerary and price match your expectations.

 

TOUR ITINERARY

Please contact us at info@vivutravel.com to get tailor-made itinerary and price

  • Tour Class

  • 3 Star Hotel
  • 4 Star Hotel
  • 5 Star Hotel
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    High Season

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    (Jan 1 - Apr 30 & Oct 1 - Dec 31)

  • 3 Star HotelFrom $
  • 4 Star HotelFrom $
  • 5 Star HotelFrom $
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    Low season

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    (May 1 - Sep 9)

  • 3 Star HotelFrom $
  • 4 Star HotelFrom $
  • 5 Star HotelFrom $

NOTE: The above tour prices are estimated per person & applied for group of 2 persons! Depending on your favorite hotels, traveling dates & group sizes, the tour prices will be updated! Please contact us at info@vivutravel.com for further information!

Luong Prabang Arrival (None)

Luang Prabang, the first stop for your Indochina tour is Unesco Heritage listed city.

Upon your arrival, pick up and transfer to your hotel.

Today, depends on your flight, we will arrange a suitable itinerary for you to visit Luong Prabang. Overnight in Luang Prabang.

Day 01

Luong Prabang tour (Breakfast)

Luang Prabang is the perfect break during your Indochina tour. If you wish, get an early start (6:00am or so) and go watch or participate in the traditional Lao rite of Almsgiving to the monks. In the city, some 300+ monks file through silently collecting alms. This is an amazing sight and your guide will be on hand to demonstrate and explain this important ritual.

This morning, we visit Wat Xieng Thong (Golden City Temple), the city’s most magnificent temple by the Mekong. From here, we catch a traditional long boat trip up the Mekong river to visit the famous Pak Ou cave. The upper section of the cave is part of a limestone cave staffed with Buddha images of all styles and sizes. En route, we will also visit Ban Phanom, a traditional weaving village.

Overnight at hotel in Luang Prabang

Day 02

Luong Prabang – Flight to Hanoi (Breakfast)

Free at leisure until we transfer you to the airport for your departure flight to Hanoi. Upon arrival, our private Vietnam Tours guide and driver will welcome your Vietnam Holiday to Hanoi, a city where the exotic chic of old Asia blends with the dynamic face of new Asia. Where the medieval and modern co-exist. A city with a blend of Parisian grace and Asian pace, an architectural museum piece evolving in harmony with its history, rather than bulldozing through like many of the region’s capitals. Hanoi is where imagination becomes reality.

Free at leisure. Overnight in Hanoi.

Day 03

Hanoi special tour (Breakfast)

Ranked among the world's best destinations, Hanoi is the capital of Vietnam with more than 1000 years of history and culture. Hanoi is also well-known for its beautiful lakes with the image of local Tai Chi in the early morning, tree-line boulevards, flowers on bicycles and delicious dishes.

05:30 Wake up early and be ready for an amazing morning trip around Hoan Kiem Lake and the Old Quarter - the symbols of Hanoi city and Hanoian. You will be surprised by seeing local Hanoians doing morning exercises around Hoan Kiem Lake as they are so natural practicing such strange Tai Chi in their own ways. Let’s see the way they do and join with them! From Hoan Kiem Lake, take a look at the Old Quarter as it is the only time in day you can enjoy quiet atmosphere.

07:00 Have breakfast with Pho - the most famous and popular dish in Vietnam in general and Hanoi in particular.

08:00: Visit Ho Chi Minh complex with first stop at Ho Chi Minh Mausoleum –a large memorial pays homage to the national hero - President Ho Chi Minh who led the country to independence and reunification. The Mausoleum is located at Ba Dinh Square where Ho Chi Minh President read the Declaration of Independence on September 2, 1945 establishing the Democratic Republic of Vietnam. Then take a short walk to the Presidential Palace and house on stilts.

Next to Ho Chi Minh complex, One Pillar Pagoda (special with unique architecture of lotus flower) is a must-see place for tourists to Hanoi.

Continue to the Temple of Literature which is the first university in Vietnam. It was constructed in 1070, first to honor Confucius and nowadays to celebrate the doctorates and ranked scholars of Vietnam.

After lunch, visit the Museum of Ethnology - an insight into the 54 different ethnic groups living in Vietnam.It is here you will learn about the cultural diversity of different ethnic groups from religious events to the symbolic rituals as well as display of a variety of Vietnamese homes as full-scale replicas outside.

End the day with a short cyclo ride around the old streets observing daily life of Hanoian, take exotic photos of Hanoi traffic and enjoy a fantastic water puppet show.

Overnight in Hanoi.

Day 04

Hanoi – Drive to Sapa (350Km – 6 hours) (Breakfast, Lunch)

08:30 Pick up at your hotel and take a smooth drive on new national highway to Sapa, passing beautiful sceneries on both sides of the road including countryside areas, rice fields and mountains.

14:30 Arrive at your hotel in Sapa, check-in your hotel and take a short rest.

16:00 Take a glimpse of Sapa town and you will have chance to see Sapa Stone Church and old streets.

Have dinner at a local restaurant (on your own) and overnight in Sapa.

Day 05

Sapa - Hang Da - Hau Thao - Giang Ta Chai – Bamboo Forest – Ta Van (Breakfast, Lunch, Dinner)

Today, our beautiful trekking tour will start at 08:30 at your hotel for a short drive out of Sapa town to Hang Da Church. On the way, we can stop at some view points to enjoy the panorama view of the whole Muong Hoa Valley.

09:00 Arrive at Hang Da Church, take a short visit around the church as this church is serving for nearly 1000 local ethnic people. Next to the church is a small beautiful ethnic village where is intact and stays away from modern society.

09:30  Continue your trekking route to Hau Thao village where you will see the stunning view of Muong Hoa valley. Discover the daily life of the Black Hmong minority and their traditional customs and costume as soon as you arrive at the village.

Trek ahead to Pho village then down the hill to Giang Ta Chai village of Giay people.

Have lunch in Giang Ta Chai Village before starting the trek by climbing the mountain on a small trail near the waterfall. Stop for a while to take photos on top of the waterfall. The trek will lead you through the bamboo forest to Ta Van village of Giay people which is praised as one of the most beautiful and fantastic trekking routes in Sapa.

Arrive in Ta Van village, check-in your homestay and overnight there.

Day 06

Ta Van – Lao Chai – Y Linh Ho – Sapa (Breakfast, Lunch)

Have breakfast with local dishes prepared by our host. Then visit around Ta Van village for a while before going to Lao Chai village - the home of Black Hmong people. Enjoy the view of the largest rice terrace fields in Sapa. Tan Van & Lao Chai villages are famous as the best place to enjoy terraced rice fields.

Continue walking to Y Linh Ho village then up the main road where you will return Sapa town by car.

Check-in your hotel in Sapa and overnight there.

Day 07

Sapa Ethnic Market – Drive back to Hanoi (Breakfast, Lunch)

The markets in the Northern Vietnam are always the colorful meeting places for the hill tribes, spotlight for any Sapa Tours and of course, your unique Vietnam Tours experience. Minority people come down from the mountains to sell their products, or just for catching up on the latest news, gossip, drinking away troubles or seeking for lover. In the morning, drive to visit one of the areas weekly markets;

Market days:
Can Cau Market - Saturdays
Bac Ha Market or Muong Hum Market or Muong Khuong Market - Sundays
Cao Son Market - Wednesdays
Lung Khau Nhin Market - Thursdays
Coc Ly Market - Tuesdays

In the afternoon, drive back to Hanoi for overnight.

Overnight in Hanoi.

Day 08

Hanoi – HaLong Bay Cruise (Breakfast, Lunch, Dinner)

Pick up from the train station, this morning, we have already arranged a room in a mini hotel for you to have shower and breakfast. We start at 8.00 A.M for the 3 hour drive (170 km) through the Red River Delta, which offers plenty of chances for taking photos of Vietnamese farmers tilling the vast green paddy fields. At half way, we'll have a visit to a handicraft workshop with fine clothes, embroidered paintings, stone statuettes and all kinds of gems mined in Vietnam such as star rubies or sapphires... Our destination is the World Heritage Site of Ha Long Bay. The bay offers some 3000 mountain islands and islets towering in the Gulf of Tonkin in the East Vietnam Sea.

Upon arrival, you'll be welcomed on board our luxury junk and treated with wine and fresh local seafood. As our junk gliding further into the tranquility of Ha Long Bay amid the towering mountain cliffs and on the emerald green water, you'll have relaxing time combining the fine tastes of the wine and the freshness of Ha Long Bay. During the cruise, we'll stop some times for visiting the amazing Sung Sot cave and the Ti Top white sand beach before anchoring for the night.

Overnight on board the junk in the wild of Halong Bay.

Day 09

HaLong Bay – Hanoi – Flight to Hue (Brunch)

It is said that your Vietnam Tours will not be complete without a tour to Halong Bay and spending one night on romantic Halong Cruise. People describe Halong Bay as majestic and mysterious, inspiring and imperious and words alone cannot do justice to the natural wonder that is Halong Bay, a priceless collection of unfinished sculptures hewn from the hand of nature.

After breakfast, we'll take a little sampan to visit a secret lagoon of Ha Long Bay while the surrounding mountains are just waking up. After that our cruise takes us further into the Bay of Bai Tu Long traveling past the Human Head Island, the Turtle Island, and the Duck Islet... to the studio site where the famous Indochine film was shot. Around noon, our junk travels back to the harbor, pick up and drive back to Hanoi. Stop in Hai Duong to visit the famous Con Son pagoda. Transfer back to Hanoi Airport for your afternoon flight with Vietnam airlines to Hue. Pick up and transfer to your hotel, evening free at leisure in Hue.

Overnight in a Hue hotel.

Day 10

Hue – Drive to Hoi An (Breakfast, Lunch)

Our private guide and driver pick you up at 8:00 AM and drive to visit Emperor Minh Mang; Emperor Khai Dinh or Emperor Tu Duc ’s Mausoleums & picturesque Vong Canh Hill. Stop on the way to see how conical hats and incense sticks are made. Lunch at a local restaurant.

In the afternoon, visit Imperial capital during Nguyen Dynasty, the seven – storey Thien Mu Pagoda on the riverbank. Return by boat on the gentle Perfume River then we drive to Hoi An,  a major Asian trading port in the 17th and 18th centuries whose architecture and relaxed lifestyle has changed little over the years and for sure, Hoi An is a wonderful destination and choice for all kinds of Indochina tours This scenic drive passes through the fishing village of Lang Co before climbing over the Pass of Ocean Clouds. 

Upon arrival in Hoi An, free to take walking tour of the Hoi An ancient town centre. Overnight in Hoi An.

Day 11

Hoi An biking tour (Breakfast)

Spend a day leisurely cycling though the scenic countryside of Vietnam, far from the traffic the motor scooters, and the noises the city. You will cross the islands on the Song Thu river delta using local transportation, including ferries and floating bridges...
 
This tour will take you on a visit to artisans making bricks according to age-old. You will discover how wooden river boats are made and learn the secret of weaving the colorful straw Hoi An sleeping mats. Try the renowned Vietnamese basket boats. You will spend the day with first-hand contact with one of the rural inhabitant of the region, far from the usual tourist circuits. At lunchtime you will be invited into a local home for a traditional Vietnamese meal, and learn their customs and traditions. After you have relaxed for a while under the shade of a mango tree, you will begin your return towards Hoi An, which will take about an hour.

Overnight in Hoi An.

Day 12

Hoi An – Danang – Flight to Ho Chi Minh (Breakfast)

After breakfast, our Vietnam tour guide and driver in Hoi An will transfer you to the airport for the morning flight with Vietnam airlines to Ho Chi Minh (VN). Arrive at Tan Son Nhat airport, transfer to the hotel in Saigon, the most exciting city of Vietnam, a mecca of commerce, also a city with a chequered history and a rich culture, its pagodas, museums, public buildings, parks and boulevards make it one of the most delightful places to visit in Vietnam. Upon arrival, pick up and transfer to your hotel.

After lunch, visit the War Remnants or History Museum and the former Presidential Palace. From there, the Notre Dame Cathedral, Old Saigon Post Office, Dong Khoi Street (formerly Rue Catinat), Continental Hotel, Opera House and City Hall are all within walking distance and absolutely nice choices for a free stroll.

Stay overnight in Ho Chi Minh City.

Day 13

Ho Chi Minh – Tay Ninh – Cu Chi Tunnels – Ho Chi Minh (Breakfast)

After breakfast, enjoy a morning drive through typical southern Vietnamese countryside to Tay Ninh Province in the west of Vietnam. At Tay Ninh visit the incredible Cao Dai Great Temple, with architecture that could have come straight from a Walt Disney fantasy and where all the major faiths of the world blend together in a unique religious cocktail. In the afternoon visit the famous Cu Chi Tunnels, an underground tunnel network constructed by Vietnamese resistance fighters during the long struggle for independence.

Overnight in Saigon

Day 14

Ho Chi Minh – Ben Tre – Can Tho (Breakfast)

Around 08:00, our tour guide picks you up at your hotel lobby, then driving 90Km (2hrs) to Ben Tre. The boat will cruise along the Ham Luong river (a branch of the Mekong) and stop off at various local workplaces including a brick works, a coconut processing workshop and a mat weaving house. The boat will then stop at a quiet village where you can have a short walk to experience real Delta village life and take a bicycle ride through dense coconut plantations. Continue to Can Tho – the heart of Mekong Delta in Vietnam.

Check in on your arrival, free at leisure and overnight in a Can Tho hotel.

Day 15

Can Tho (Cai Rang floating market) – Chau Doc (Breakfast)

In the morning, we make the boat cruise to see the Cai Rang floating market (the nicest one with heaps of rowing boats), truly highlights of any Indochina tours where you will enjoy the beautiful scenery and see the daily activities of the locals who live along the Mekong canals and later, you will roam through the village to visit a rice husking mill, a rice noodles making shop which are nice chances to discover the daily life of Vietnamese people in Mekong Delta. Continue going to Chau Doc via Long Xuyen. Check in on arrival. Visit the Sam mountain to enjoy the a breath-taking view on the Vietnamese-Cambodian border with flat rice fields and nice canals, visit caved pagoda.

Overnight in Chau Doc.

Day 16

Chau Doc – Phnom Penh (Breakfast)

After breakfast, get on speed boat to Phnom Penh (organized by Blue Cruiser), once the ‘Pearl of Asia’, Phnom Penh’s shine was tarnished by the impact of war and revolution. But that’s history, and Phnom Penh has risen from the ashes to take its place among the cool capitals of the region. 

Upon your arrival in the afternoon, visit Royal Palace, Silver Pagoda, Raung Damrie and National Musuem. Overnight in Phnom Penh.

Day 17

Phnom Penh – Flight to Siem Reap (Breakfast)

After breakfast, our private Indochina tour guide and driver in Phnom Penh will transfer you to the airport for the flight to Siem Reap.

Pick up and transfer to your hotel. Free at leisure for the rest of the day. Overnight in Siem Reap.

Day 18

Siem Reap (Angkor tour) (Breakfast)

Siem Reap is no doubt a surprise for your Indochina tours. Morning visit to the South Gate of Angkor Thom, Bayon, Baphoun, Terrace of Elephant, Terrace of Leper King and Pimean Akas. Lunch at local restaurant.

Afternoon visit to the famous temple of Cambodia, Angkor Wat then continue to visit the Bakheng Hill temple with Sun Set included from the top of this hill. Dinner at local restaurant with Apsaras show & overnight in Siem Reap

Day 19

Siem Reap (Angkor tour) (Breakfast)

This morning, we take a wonderful cruise on Tonle Sap Lake for 1hour, visit floating village and  fisherman life, then back to visit Chantie Ecole-Artisan D’Angkor and Old Market. Lunch at local restaurant.

This afternoon, transfer to visit the base of Silk Village Phauk, it’s the village of Marble work, silk weaving and silk sewing and back to visit West Baray. Back hotel. Free at leisure and overnight in Siem Reap.

Day 20

Siem Reap Departunre (Breakfast)

Free time at leisure for you to wrap up your memorable Indochina tours until Vivutravel's private guide will see you off at the airport with the sincere thanks for traveling with Vivutravel. We hope that you have enjoyed your Indochina tours with us and look forward to your next Indochina tours. Vivutravel says goodbye and see you again!!!
Day 21

Inclusion:

  • Economy flight tickets: Luang Prabang - Hanoi, Hanoi - Hue, Danang - Ho Chi Minh, Phnom Penh - Siem reap
  • Return train ticket Hanoi -Lao Cai - Hanoi
  • Hotel accommodation (Check-in time: 14h00, Check-out time: 12h00)
  • Private transportation as program
  • English speaking guides (Except for free days)
  • All entrance fees & boat trips to indicated sights
  • Meals as mentioned
  • Visa approval letter to Vietnam (Except for $25 usd per person as stamping fee at the airport)

Exclusion:

  • Early check-in & late check-out
  • Tips
  • Drinks
  • Personal expenses
  • Insurance
  • Other not mentioned in the itinerary

* What about Cancellation policy?
In case of cancellation, we will not impose any charges if we are not being charged and possible to get refund from our suppliers but if our suppliers apply charges for cancellation, you will have to pay those charges that apply. Cancellation policies vary, depending upon the type of service, the time of year, and the reason for cancellation. We will pass on to you all details of any cancellation policy with our transparent reply upon demand.

General cancellation charges that applied by travel services in Vietnam and Indochina.

- Domestic flights: 25% of the fares
- 3 star hotels, no charge if you cancel 5 -7 days before your arrival. (FIT)
- 4 star hotels, no charge if you cancel 10 - 15 days before your arrival (FIT)
- 5 stars hotels, no charge if you cancel 15 - 20 days before your arrival (FIT)

However, in peak season, we may have to pay the hotels one month before your arrival to secure the booking, and in this case, the cancellation policy will be based on the hotels' cancellation plolicies.

* Can we get refund?
For the unused services, Vivutravel will refund you the money.

ABOUT VIVUTRAVEL
Vivutravel is a local, trustworthy and professional Vietnam tour operator, offering a wide range of Vietnam and Indochina tour packages to the most exciting destinations at most competitive price. Our Business License Number is 0104000493 and our International Tour Operator License Number is 01 – 258. We are very pleased to be a member of Vietnam Administration of Tourism with financial guarantee – a deposit of 1.000,000,000 million Vietnam Dong (US$ 50,000) in a bank of Vietnam. Besides that, we are also official members of VISTA (Vietnam Society of Travel Agents), PATA (Pacific Asia Travel Association) and higky recommended on Tripadvisor.

Are you planning your Vietnam Holiday, but not sure how to arrange the trip? Getting lost in many tour options? Being sick of searching...? Just leave your troubles behind to read our Vietnam travel guide and send us your requests. Your private travel consultant at Vivutravel will help you design a perfectly suggested tour itinerary and quote which are tailor made to suit your wishes and budget.

vivu travel

* How to plan my Vietnam tour with you?
1. Send us an inquiry by submitting one of our online tour inquiry forms (Click). Tell us as much information as possible. For examples;

- Please tell us how many people will be traveling with you?

- Please tell us your preferred hotels, level of hotel (3, 4 or 5 stars), type of hotel, type of room...

- Please tell us your type of travel, length of travel and activities that you are interested in. For example; Family with kids, Couple's vacation, Honeymoon, Friends, Shopping, Sightseeing, Leisure and Relaxing, Cuisine & Cooking, Kayaking, Caves & Grottoes, Fishing, Swimming, Hiking, Minority, Adventure & Discovery...

- Please tell us where and what you want to visit. If you do not know much about Vietnam and Indochina, just give us your travel plan and ideas and we will create a suggested tour for you.

- Most of our tour guides are English speaking tour guides, but if you want another language like French, Spanish, Italian, Russian, Chinese... we can always arrange. Please tell us what you do you expect from your guides, for example; you want a guide with sense of humor? Good knowledge in history & culture? Male/Female guide? Talkative/untalkative? Young/Old guide?

- Please advise if you want breakfast included only or also lunch and dinner. Please let us know if you are a vegetarian, the food you can eat or can't? If you want local food in local restaurants or western food in tourist restaurant...? Actually, you do not have to send us all information, but the more we know, the better we plan your holiday.

2. After having received your inquiry, one of our professional Vietnam travel consultants will email and give you a proposal.

3. If you accept the proposal (you may modify it till you are satisfied with it), we will calculate the tour cost and send you the tour price. If you accept it, please confirm that you would like to book it.

* How Travel Experts at Vivutravel Service you?
"Highest Standards of Quality and Honesty" is the core value of each specialized team at Vivutravel.

Everyone in our company is working hard for only one goal, which is to ensure the highest level of service, luxury, and attention to detail from the minute you begin planning your trip, to the day you return home.

vivutravel consultants

1-on-1 Travel Consultant
After sending us an inquiry, one of our travel consultants will get back to you within 0.5~23.5 hrs. In the next few days, he/she will be working closely with you to formulate a customized tour plan, as well as providing professional suggestions based on your travel interests, time, and budget.

Beside, he/she will keep in contact with you during your entire tour in Vietnam and Indochina, continually checking if everything is going well as planned.

* How to proceed to book Vietnam and Indochina tour with you?
When you decide to book your Vietnam and Indochina holiday with us, please send us your full names (name on passport) for hotel and domestic flight reservations, and your international flight details in and out Vietnam/Indochina for airport transfers / pick up & see off.

* How to pay the deposit and the balance?
Deposit: When the booking is completely confirmed, we will send you confirmation details including confirmed itinerary, invoice, voucher then deposit request of about 30% of the total tour cost (can be less). You can pay by credit cards (via onepay gateway, pay online), make wire transfer, western union. The deposit is used to pay the flight tickets, hotels, train tickets in advance.

Balance: You can pay the rest 2 weeks before your arrival, or you can pay us on your arrival in Vietnam by credit cards, cash (AUD, USD, EUROS, VND...)

* How to enjoy the tour?
Our job is to make your holiday a memorable experience. To make sure you will have a great time, there are something that we should share;

When you request the tour: Please let us know your personal interests so our travel consultants will design and include in the itinerary, or take notes for the hotels, tour guide, restaurants...

Before you come: One week before your arrival. we always send our clients an email to update about the weather and climate, booking status, and remind you to prepare/check the documents, visa...for the holiday.

When on tour: The tour is fixed, but you can always discuss with us if you want to make it more flexible. For example, you want to make some changes in the itinerary, restaurant (meals), tour guide... please just let us know, we will do the best for you.

Tour guide: Please let us know what do you expect from your tour guides and we will arrange the right ones for you.

 vietnam family vacation

* Can you buy the international flight tickets for us?
Yes, we do. However, we advise you to buy the flight tickets in and out Vietnam from your end as it is always cheaper than if booked in here.

* Do you offer any discounts?
Yes, we offer discounts for;

- Family with kids and children < 12 years old
- Disable people
- Old people (> 65 years old)
- Second trip with us
- Big group

* How can I pay you the money?
1) Credit card; (secure online payment gateway via Onepay)
ONEPAY - ONLINE PAYMENT GATEWAY (VISA, MASTERCARD, AMEX & JCB ACCEPTED)

Like PayPal, OnePAY is a payment gateway but specialized in Vietnam where the PayPal has not yet reached. This is a perfect and the first payment processor which gains reputation among clients about its efficiency and timely friendly support.

OnePAY in cooperation with biggest bank in Vietnam - Vietcombank which has been implemented this service among many tour operators in Vietnam.

OnePAY is approved by MasterCard for this payment collection on the behalf of us. OnePAY uses SSL Verisign® over internet transaction under 3D-Secure program by respective creditcard companies so you are free from worries your card information disclosed. OnePAY payment portal also meets standards of international financial system such as PCI DSS of PCI Security Standards Council, 3D-Secure of Visa, MasterCard and JCB.

2) Wire transfer (bank transfer)
3) Cash
4) Western union
5) Combination

* Is there any charge if i change my travel plan such as travel dates, tour itinerary, hotels,...?
We are happy to work on your requests, and will not charge you any money. However, if it is too urgent and the date is too close, the hotels or airlines may chare you some money, in this case we will let you know.

* What is the latest time that I can make my reservation?
We suggest you make reservations at least one month before the departure date. If you decide to travel to Vietnam in May, September or October which is peak season, we recommend you make the reservations two months (at least one) before your departure date. Late reservations can not be guaranteed for the availability of domestic flights, hotel rooms, etc.

However, we DO accept late reservations, things are possible at Vivutravel.

vivutravel tour

* What about Cancellation policy?
In case of cancellation, we will not impose any charges if we are not being charged and possible to get refund from our suppliers but if our suppliers apply charges for cancellation, you will have to pay those charges that apply. Cancellation policies vary, depending upon the type of service, the time of year, and the reason for cancellation. We will pass on to you all details of any cancellation policy with our transparent reply upon demand.

General cancellation charges that applied by travel services in Vietnam and Indochina.

- Domestic flights: 25% of the fares
- 3 star hotels, no charge if you cancel 5 -7 days before your arrival. (FIT)
- 4 star hotels, no charge if you cancel 10 - 15 days before your arrival (FIT)
- 5 stars hotels, no charge if you cancel 15 - 20 days before your arrival (FIT)

However, in peak season, we may have to pay the hotels one month before your arrival to secure the booking, and in this case, the cancellation policy will be based on the hotels' cancellation plolicies.

* Can we get refund?
For the unused services, Vivutravel will refund you the money.

* How do I get a visa?
Vietnam Visa - For those who would like to avoid the perhaps lengthening visa procedures with their local Vietnam's Embassies, the service of Vietnam Visa On Arrival is available for help. It is legitimated and supported by the Vietnamese Immigration Department. We recommend that you choose visa upon arrival, as picking up visa at the Vietnam int'l airport/border is quite simple, easy, no additional charges and no fail.

Steps to obtain Visa on arrival
a) Please provide the following information for us to apply for your visa.

1) Full name on passport
2) Passport number
3) Date of birth
4) Nationality
5) Date of arrival
6) Date of issue
7) Date of expire
8) Please make sure that your passport is still valid for 6 months

You can apply Vietnam visa online through our www.vietnamvisaprovider.com.

b) How long does it take?
It will take 2-3 days (Normal process), 01 day (Urgent process) to get the “Visa Approval Letter” which we will send you via mail. What you need is to print it out and take it along to get the stamp at airports/borders

c) Get the stamp
Upon arrival, you will need to fill in a certain form with your personal information, get the stamp and visa will be done. For this process, you will need to prepare 02 photos (4*6) and $25 USD each in cash which is stamping fee.

* Do our tour guides and drivers have meals with us?
The guide and the driver in each destination will dine at the same restaurant as yours. But, they will not join you unless you invite them.

vivutravel tour guide

* Where can I exchange our money into Vietnam currency?
We advise you to stop in any of a Vietnamese bank during the tour (Our tour guides will take you to the bank), you can also exchange money at your hotel, but the exchange rate is not really good.

* Can I use credit cards in Vietnam?
Major credit cards such as Master Card, Visa, Diner's Card, American Express and JCB can be used to purchase goods in large shopping malls and stores in the big and medium cities, to pay for hotel rooms and for meals in some of the fancier restaurants, and to buy plane tickets with them.

Note: If you are to travel to those small cities or even remote rural areas, only cash in Dong can be used.

* Do I need to bring my medical record with me?
Yes, we suggest you take your medical record with you in case that you need it in the event of an emergency, and please also take with you your doctor's name, address and phone number, emergency contact name and phone number, and your insurance company's name, address and phone number.

* When I finish my tour in Vietnam, if I still have some local money, what can I do?
Upon leaving Vietnam, if you still have some local money, you can change them back to foreign currency with your passport and the exchange memos given by the banks or money exchange counters. So please keep those exchange memos well whenever you change money.

* Tipping
Tipping is not compulsory, but expected by your tour guide and driver.  We advise you to tip as below:

- US$10 - $15 per day for tour guide
- US$7 - US$10 per day for driver

Note:
- Tipping can be more or less or nothing that depends on how big is the group? And how do you enjoy our services?

- Other tipping for tuktuk, sampan boat, cyclo,... please check with your tour guide during the tour.

* Shopping
Vivutravel guarantees "no shopping tour", which means we protect you from the tourist shopping centers or traps. However, if you want to buy something, our travel consultants, tour guides will give you suggestions, advices and help you buy to avoid being overcharged.

Bargaining is a "Must" when buying something in Vietnam and Indochina.

Vivutravel believes that a good choice of accommodation will be the key factor for a successful holiday, and for many years of experience in tourism, we have created a list of the best hotels and resorts each destination that offer us both more benefits of competitive rates, early birds, guaranteed promotion and discounts with availability.

vietnam hotel

We pick the selected hotels for you as below:
Location: The hotels must be centrally – located, close to the main attractions and most convenient for you to enjoy your holiday.

Facility & Service Quality: Vivutravel only uses the hotels that are regularly and strictly inspected. The hotel must provide international standards and your every need is cared for by the hotel staff.

Variety in Choice: As Vivutravel offers different styles of tour such as honeymoon,, family, adventure, discovery, homestay,... so we will offer many styles and grades of hotels which are available for different budgets, tastes and culture backgrounds.

Hotel Information for planning your holiday and stay.
2 Stars - From US$35 - US$40:
We hardly use 2 star hotels for our clients but sometimes we have no choice if your trip is in the mountainous or remote areas. Basically, 2 star hotels will offer good size and clean guest rooms with AC, TV, hot water, shower and private bathrooms

3 Stars - From US$40 - US$80:
Offering basic needs for a comfortable stay, good size and clean guest rooms with Free access high speed Internet, Welcome baskets and drinking water, Telephone with international dialing, Electronic safe box in room, Hairdryer, Coffee and Tea, Wake-up service, AC, TV, hot water, shower and private bathrooms. On-site restaurants with breakfast included and lunch or dinner at your own pick up. A small fitness center, spa and swimming pool can be expected.

4 Stars - From from US$80 - US$130:
Offering a wide range of comfortable boutique hotels are available with shopping, dining and entertainment facilities nearby. Featuring quality service, fully furnished rooms, restaurants, fitness center with spa (and swimming pool in most cases), the hotels are expected to offer an above-average accommodation experience.

5 Stars - from US$130 - US$200 – US$ 300:
Offering an extensive range of facilities for an excellent accommodation experience. Multiple restaurants on site and a wide range of choice for buffet breakfast, good size of swimming pool, fitness center and concierge service round out the experience.

Tour guide and driver are Vivutravel's representatives and your travel companions during your travel in Vietnam and Indochina who take care of our travel services and make your holiday a memorable time. Understanding this, Vivutravel always selects the best tour guides and drivers for tours.

Private Guide & Transfer
Vivutravel's tour packages are private and tailor made so during your travel with us, you will have a private tour guide, private driver, and an air-conditioned vehicle escorting you at every destination you travel to. This will provide you with maximized personal care, security, and flexibility.

vivutravel tour guidevietnam tour guide

Tour Guide:
We do understand that a good tour guide will make your holiday a beautiful time and tour guides who work with us are well-paid, experienced with a university background, eager to exchange our culture, lifestyle, knowledge...with travelers, and have a great passion for their country and understand the personal touch.

Note: In Sapa or some mountainous areas, we may use local tour guides who come from the ethnic groups like H'Mong, or Red Dao as they know better than anyone else about their land, culture, customs and habits... and this is also the way that Vivutravel helps the local people a better life.

Vivutravel's requirements for a tour guide:
1 - Licensed at least for 4 years with working experience.

2 - Guiding does require more than just hanging out in the sun. Guides must be friendly and good with people, organized enough to keep groups or people on schedule, quick on their feet and ready for the inevitable snafus that arises.

3 - Must be an honest broker of their services and able to take criticism.

4 - Should be qualified at some level in health, health care or first aid.

5 - Able to relate to people from a wide range of cultures and backgrounds.

6 - Clear speech and good hearing.

7 - Must not be a alcoholic or No-alcohol during working time or anytime when on tour.

8 - Tour guide is a nurse to take care of visitors, a boss to keep the right itinerary, a teacher to give information, an ambassador to introduce our country, an entertainer

9 - Must be on time every time. Being late or delay is unacceptable.

10 - Check flight tickets, train tickets, meals, weather... to make sure things are in order and inform local office if any changes that might effect the tour.

11 - Solve problems with care when there is dissatisfy. Argument should be averted by courtesy.

12 - If any change of itinerary is needed for unexpected reasons, your private tour guides will be more than accommodating in suggesting alternatives to ensure that you always have a wonderful experience.

vivutravel driver and busvivutravel car

Transportation:
Vivutravel guarantees to offer the best means of transport during your holiday in Vietnam and Indochina. The safety, comfort and security of our customers come first. We use only the latest modern cars, vans, coaches and all our drivers are full time workers, government licensed in the tourism industry with at least 5 years driving experience. We are fully in control of our quality and service as we own our vehicles.

Vivutravel's requirements for a tour driver.
- Our drivers must be good drivers with at least 5 years of experience

- Our drivers must keep the vehicles clean,

- Our drivers are not allowed to hear cell-phone or smoke, chat, drink when driving.

- Our drivers must be friendly, helpful.

- Our drivers are not allowed to take you to shops unless you ask for.

- Your vehicle in each destination is air conditioned, insured, clean, and regularly maintained.

Tipping
Tipping is not compulsory, but expected by your tour guide and driver.  We advise you to tip as below:

- US$10 - $15 per day for tour guide
- US$7 - US$10 per day for driver

- Tipping can be more or less or nothing that depends on how big is the group? And how do you enjoy our services?

- Other tipping for tuktuk, sampan boat, cyclo,... please check with your tour guide during the tour.

Indochina holiday to Vietnam, Laos, Cambodia, Myanmar, Thailand offers you some of the world's best food and it is really the highlight of your travel. Vivutravel tends to include meals where necessary and when special. Other meals are at your own choices.

vietnam travelvietnam holidays

Breakfast:
Breakfast is included at all hotels and is buffet breakfast with Asian and Western food.

Lunch
Lunches (if included) are usually set menu at handpicked local restaurant with comfortable dining environment where you can rest assure to taste the local flavor. All restaurants are carefully selected and highly recommended.

If allergic to some food
We suggest you to list any food or ingredients that you are allergic to and let our travel consultant know. Then your travel consultant will mark them in the guide’s itinerary, so that our reservation's team and tour guides in different cities can make some preparations and arrangements in advance.

Dinner
Dinners are only included if you stay overnight in a homestay, overnight on cruise in Halong Bay, Mekong Delta or at some special occasions such as welcome dinner, farewell dinner or on requested. So dinners are at your own choice and arrangement, but Vivutravel's tour guide will always give you good suggestions based on your preferences.

Your rate:
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This is private tour with a flexible schedule. There is no other traveler on the tour. You will have a private English speaking tour guide and a private air-conditioned vehicle in each destination. This is sample tour and can always be personalized to meet your personal needs and travel budget.

Planning the tour:
Prompt response in 0.5-10 hours
Supported by private travel consultant
Unlimited changes, no charge

Our guarantee:
Quality service and affordable price with added value
Use of excellent local guides
Use of well-selected hotels
Use of comfortable vehicles
Worry-free & one-stop service
Excellent customer care

Methods of payment:
Deposit 30% in advance after the tour is confirmed
Balance paid on arrival in cash, credit cards, traveler's cheque
Online and secure payment by bank transfer or credit cards