The Timeless Vietnam tour is the best proposal for those who desire to see and experience all beautiful sites in Vietnam. The trip is perfectly mixed between nature and people, sea and mountain. The tripstarts in Hanoi with street food tour, a great opportunity to try the best local foods. While here, get to take a trip around Hoan Kiem Lake and the old quarter,the symbols of Hanoi city and Hanoian. From Hanoi, take a scenic drive to Mai Chau Valley to enjoy lush rice terraces, ethnic villages and houses on stilts. En route to Mai Chau,visit Giang Mo ethnic village and discover the daily lives of local Muong minority and also visit the amazing Hoa Binh Lake while experiencing the spectacular scenery of Mai Chau.
The Timeless Vietnam tour then takes you to Tam Coc and Hoa Lu where you get to visit the Dinh and Le sanctuaries and also the Thai Vy temple.Go ahead to take a beautiful sampan trip on peaceful river passing rice fields and Limestone Mountains dotted on the river.
Next up in your Timeless Vietnam tour will be the unforgettable overnight cruise in Halong bay, biking tour in countryside villages of Hoi An, a trip to Ho Chi Minh to experience the history and heritage, Royal Dinner in Hue Ancient Capital, beautiful watery landscape of Mekong Delta and Phu Quoc – the most beautiful beach in Vietnam.
The Timeless Vietnam tour then ends with departure from the airport.
Destinations: Hanoi – Mai Chau – Tam Coc – Halong Bay – Hue – Hoi An – Nha Trang – Ho Chi Minh City – Cu Chi Tunnles – Can Tho – Phu Quoc
Highlights: Hanoi city with street food tour, Tam Coc Boat , Mai Chau Valley, and Halong bay cruise, Hue Royal Citadel, Hoi An Ancient Town, Cu Chi Tunnels , Mekong Delta and Phu Quoc Beach.
Timeless Vietnam tour 21 days from Hanoi in brief:
Day 1: Hanoi arrival
Day 2: Hanoi special tour
Day 3: Hanoi – Mai Chau
Day 4: Mai Chau tour
Day 5: Mai Chau – Tam Coc
Day 6: Tam Coc – Halong bay – Overnight on board
Day 7: Halong – Hanoi - Flight to Hue
Day 8: Hue city tour
Day 9: Hue – Drive to Hoi An
Day 10: Hoi An farming & fishing tour
Day 11: Hoi An free day
Day 12: Hoi An – Danang – Flight to Nha Trang
Day 13: Nha Trang boat trip
Day 14: Nha Trang free day
Day 15: Nha Trang – Flight to Ho Chi Minh – Vespa tour (Optional)
Day 16: Ho Chi Minh city tour & Cu Chi tunnels
Day 17: Ho Chi Minh – Ben Tre – Can Tho
Day 18: Cai Rang floating market – Flight to Phu Quoc
Day 19 & 20: Phu Quoc free days
Day 21: Phu Quoc – Flight to Ho Chi Minh & Departure
Timeless Vietnam tour is highly recommended by Vivutravel as this 3 week tour itinerary is perfectly combined the highlights of Vietnam from Hanoi to Phu Quoc island.
The tour is private and can be tailor made to match your wishes, budget or schedule. Send us your inquiry now and your private travel expert at Vivutravel will send you a quote for consideration with useful tips and advice.
Please contact us at firstname.lastname@example.org to get tailor-made itinerary and price
NOTE: The above tour prices are estimated per person & applied for group of 2 persons! Depending on your favorite hotels, traveling dates & group sizes, the tour prices will be updated! Please contact us at email@example.com for further information!
Vietnam is deserved to be a top country to travel in your lifetime which is famous for its peaceful country-sides, green rice paddy fields, rugged mountain ranges, exotic ethnic minorities, amazing white sandy beaches, spectacular bays, mysterious pagodas and significant historical sites. Travel to Vietnam with Vivutravel is a perfect idea and your Vietnam holiday packages will be memorable.
You will be welcomed upon your arrival at Noi Bai airport (Hanoi) by our experienced English speaking tour guide and driver before transferring to your hotel for check-in. Overnight in Hanoi.
If you have a chance to stay in Hanoi at the weekend, it is worth joining the interesting night market near Hoan Kiem Lake, featured with walking streets, beautiful red lanterns, local street foods and Vietnamese styled souvenirs.
Ranked among the world's best destinations, Hanoi is the capital of Vietnam with more than 1000 years of history and culture. Hanoi is also well-known for its beautiful lakes with the image of local Tai Chi in the early morning, tree-line boulevards, flowers on bicycles and delicious dishes.
05:30 Wake up early and be ready for an amazing morning trip around Hoan Kiem Lake and the Old Quarter - the symbols of Hanoi city and Hanoian. You will be surprised by seeing local Hanoians doing morning exercises around Hoan Kiem Lake as they are so natural practicing such strange Tai Chi in their own ways. Let’s see the way they do and join with them! From Hoan Kiem Lake, take a look at the Old Quarter as it is the only time in day you can enjoy quiet atmosphere.
07:00 Have breakfast with Pho - the most famous and popular dish in Vietnam in general and Hanoi in particular.
08:00: Visit Ho Chi Minh complex with first stop at Ho Chi Minh Mausoleum –a large memorial pays homage to the national hero - President Ho Chi Minh who led the country to independence and reunification. The Mausoleum is located at Ba Dinh Square where Ho Chi Minh President read the Declaration of Independence on September 2, 1945 establishing the Democratic Republic of Vietnam. Then take a short walk to the Presidential Palace and house on stilts.
Next to Ho Chi Minh complex, One Pillar Pagoda (special with unique architecture of lotus flower) is a must-see place for tourists to Hanoi.
Continue to the Temple of Literature which is the first university in Vietnam. It was constructed in 1070, first to honor Confucius and nowadays to celebrate the doctorates and ranked scholars of Vietnam.
After lunch, visit the Museum of Ethnology - an insight into the 54 different ethnic groups living in Vietnam.It is here you will learn about the cultural diversity of different ethnic groups from religious events to the symbolic rituals as well as display of a variety of Vietnamese homes as full-scale replicas outside.
End the day with a short cyclo ride around the old streets observing daily life of Hanoian, take exotic photos of Hanoi traffic and enjoy a fantastic water puppet show.
Overnight in Hanoi.
08:00 Pick up at your hotel and transfer to visit one of the most beautiful place in the North – Mau Chau Valley which takes around 160Km (4 hours).
On the way, we make a first stop at Hoa Binh Hydropower Plant which was built from 1979 to 1994. It is not only an important industrial construction but also an attractive sightseeing for visitors. Many valuable items such as: Ho Chi Minh statue on Tuong hill with 18 meters height, the traditional area keeping letters, memorial Vietnamese and Soviet experts sacrifice to built hydropower projects.
Our next stop will be Giang Mo ethnic village which is set in a valley at the foot of Mo Mountain in Cao Phong District, 85km northwest of Ha Noi and 10km from Hoa Binh City. Visit to Giang Mo Village, you have chance to see houses on stilts rested under the shadow of big trees and surrounded by paddy fields, discover the daily life of local Muong Minority and interact with them.
From there, we take a short driver to reach to one of the most beautiful roads in Vietnam which is steep mountains in one side and amazing Hoa Binh Lake in the other side and called Halong bay on land with thousands of islands dotted on the lake. If you are lucky, you can see the fishermen working on the lake to catch fish, shrimp… Especially, we will stop at a stilt-house located on the bank of the lake for having a picnic lunch which will be prepared by our tour guide. Then take a short boat trip (1 hours) on the beautiful lake and immerge yourself in the pure nature of fresh.
In the morning, cycle to explore Mai Chau beautiful ethnic villages including Na Thia, Pom Coong, Lac and Chieng Chau villages. Be welcomed by the friendly local people, talk with them and discover their traditional culture. You will experience the spectacular scenery of Mai Chau and the relaxed rhythm of local life.
Time at leisure in the afternoon to relax and overnight in Mai Chau.
Today, we continue your Uniquely Vietnam Tour to Hoa Lu & Tam Coc. On arrivals, we spend one hour visiting the Dinh and Le sanctuaries. These are the two remaining temples of the ancient citadel of Hoa Lu. The first is dedicated to Dinh Tien Hoang (also known as Dinh Bo Linh), an Emperor from the Dinh Dynasty. The second commemorates the rulers of the Le Dynasty. Dinh Bo Linh successfully conquered Vietnam’s first independent rulers, the Ngo Dynasty. On his death in 980, General Le Hoan wisely married Dinh’s widow and established the Le Dynasty and enlarged the citadel.
We then move on to Tam Coc - Poetically penned ‘Halong Bay on the rice paddies’, the area around Tam Coc boasts stunning scenery. While Halong Bay has rugged rock formations jutting out of the sea, here they soar skywards from a sea of green. After a three hour boat trip along the Boi River, we will take a leisure walk to visit Thai Vy Temmple that located among picturesque mountains and rice fields or do beautiful bicycle trip to Bich Dong pagoda for visit to a very nice pagoda and cave.
Tonight, we stay overnight in Tam Coc.
We start at 8.00 A.M for the 3.5 hour drive (170 km) through the Red River Delta, which offers plenty of chances for taking photos of Vietnamese farmers tilling the vast green paddy fields. At half way, we'll have a visit to a handicraft workshop with fine clothes, embroidered paintings, stone statuettes and all kinds of gems mined in Vietnam such as star rubies or sapphires... Our destination is Halong bay – the most famous World Heritage Site in Vietnam, famous for its beautiful seascape, thousands of spectacular islands and islets jutting out from the sea, amazing caves with marvelous stalagmites and stalactites in different sizes and shapes.
11:30 – 12:00 Upon arrival, you'll be welcomed on board our luxury junk and treated with wine and fresh local seafood. As our junk gliding further into the tranquility of Ha Long Bay amid the towering mountain cliffs and on the emerald green water, you'll have relaxing time combining the fine tastes of the wine and the freshness of Ha Long Bay. During the cruise, we'll stop some times for visiting the amazing Sung Sot cave and the Ti Top white sand beach before anchoring for the night.
Overnight on board the junk in the wild of Halong Bay.
It is said that your Vietnam Tour will not be complete without taking a tour to Halong Bay and spending one night on romantic Halong Cruise. People describe Halong Bay as majestic and mysterious, inspiring and imperious and words alone cannot do justice to the natural wonder that is Halong Bay, a priceless collection of unfinished sculptures hewn from the hand of nature.
After breakfast, we'll take a little sampan to visit a secret lagoon of Ha Long Bay while the surrounding mountains are just waking up. After that our cruise takes us further into the Bay of Bai Tu Long traveling past the Human Head Island, the Turtle Island, and the Duck Islet... to the studio site where the famous Indochine film was shot. Around noon, our junk travels back to the harbor, pick up and drive back to Noi Bai airport for flight to Hue. If we have time, stop on the way to visit But Thap Pagoda – the most beautiful and ancient pagoda in the North of Vietnam.
Upon your arrival at Hue airport, pick up and transfer to your hotel for check-in. Overnight in Hue.
A full day trip to visit the old capital city of Vietnam under the Nguyen Dynasty ruled from 1802 to 1945, with first stop at the Imperial Citadel giving you a better understanding of the beauty of Vietnamese Royal architecture and culture.
Then we will take a beautiful dragon boat trip along Perfume River and visit to Thien Mu Pagoda – one of the most popular attractions in Hue. It is located on the banks of poetic Perfume River with typical traditional architecture of Hue pagodas and famous for the event that buddhist monk from this temple, Thich Quang Duc, burn himself to death for anti-government protest in 1963.
The next stops will be King Ming Mang and King Khai Dinh tombs which are the most beautiful works of royal architecture of the Nguyen dynasty.
Overnight in Hue
After breakfast, drive to Hoi An - an exceptionally well-preserved example of a South-East Asian trading port dating from the 15th to the 19th century. Its buildings and its street plan reflect the influences, both indigenous and foreign, that have combined to produce this unique heritage site. This scenic drive passes through the fishing village of Lang Co before climbing over the Pass of Ocean Clouds. On the way, stop in Danang to visit the Cham Museum, which contains the finest collection of Cham sculptures in the world and Marble Mountain - a well-known pilgrimage site with peaks, caves, tunnels and temples.
Upon arrival in Hoi An, free to take walking tour of the Hoi An ancient town centre. Overnight in a Hoi An hotel
Our Farming & Fishing Life Tour provides you with a close-up and intimate exposure to both the local farming and fishing communities. Accompanied by your tour guide, you commence the day leisurely cycling along country roads witnessing local Vietnamese rural life first hand, discovering all manner of photo opportunities - coming and visiting a beautiful organic vegetable village, watering and planting vegetable, hoeing a soil with local farmer, riding a water buffalo in a rice paddy field; seeing ducks swimming along the rice farm or farmers tending their crops. The photo opportunities are endless.
Tour guide meets you at your hotel and cycle to a local farming village traveling along picturesque country roads.
Share in the daily work life of local farmers – hoeing and a soil, watering veggie at an organic herb garden, riding water buffalo in the field and enjoy the freshest air of the countryside beauty.
Board and cruise to the mouth of the river where it meets the Cua Dai Sea. Learn and try your hand at local traditional fishing techniques using round and cast nets. Learn to paddle the strange and unique Vietnamese bamboo basket boats.
Explore the now tranquil coconut-palm flanked waterways of a past war and hear of the extreme conditions endured by soldiers on both sides
Back on-board our Hoi An boat, enjoy lunch and cold beer or soft drink.
Overnight in Hoi An.
Hoi An Ancient Town -the highlight of any tour to Vietnam that no Vietnam Tours maker would skip, is an exceptionally well-preserved example of a South-East Asian trading port dating from the 15th to the 19th century. Its buildings and its street plan reflect the influences, both indigenous and foreign, that have combined to produce this unique heritage site.
Day free to cycle through rice paddies in the countryside of Hoi An ancient town, shop for souvenirs among the antique shops and art galleries, or just sit at sidewalk cafes and soak up the atmosphere of this quaint town. Or relax on the white sandy beach of the famous Cua Dai Beach. Overnight in a Hoi An hotel.
Time at leisure until we pick you up and transfer to Danang airport for flight to Nha Trang.
Pick up and transfer to Nha Trang hotel for relax and overnight in Nha Trang.
AM: Unforgettable boat tour with glass-bottom boat ! Start at 8.00 am from your hotel to Cau Da port. Before embarking on boat, you are invited to visit Oceanographic Institute, where you can see the whole selection of sea creatures in Nhatrang bay. Then you will take boat cruise on the site of the institute or at Cau Da peer & be transferred to Mun island, where glass bottom boat standby takes you around this island. You can see the beauty of the live coral reefs, sea plants & creatures of Nhatrang bay by looking through the glass bottom of the boat whilst cruising around Mun island. The glass-bottom boat then will transfer you back to the boat after touring around Mun Island.
PM: Lunch time on boat or on a island restaurant. There seafood lunch will be ready for your hungry belly. Relaxing or doing water sports after lunch such as Jet Ski, parasailing, snorkeling, kayaking, and swimming…. on Con se Tre Islands or Tranh Beach is available for your choice. The boat then transfers you back for a short visit to Tri Nguyen Aquarium around 2.00 pm before being back to the shore. Tour ends at 3.00 pm.
Nha Trang is Vietnam’s best-known Vietnam beach destination, a perfect break during or your Vietnam Tours with miles of white sandy beaches, swaying coconut palms and wonderful fresh seafood restaurants. Time at leisure, water sports abound including parasailing, jet skiing, water skiing and relaxing boat trips to the outlying islands. If you prefer to keep your feet dry then hop into a taxi or take a cyclo for an exploratory trip around Nha Trang.
Overnight in a Nha Trang hotel.
After breakfast, our Vietnam tour guide and driver in Nha Trang will transfer you to the airport for the morning flight with Vietnam airline to Ho Chi Minh which famous with modern office skyscrapers, Oriental style pagodas and food stalls along the street.
Upon your arrival at Tan Son Nhat airport, pick up and transfer to your hotel for check-in.
Overnight in Ho Chi Minh.
Optional tour – Ho Chi Minh Vespa Tour: Experience as local people with a Vespa and escorted by a driver, visiting the city landmarks that give you a view of the city unlike anything on your Vietnam tour. Take a peek at the history, the streets and the sights that most visitors never even hear about or see. You will pass through the Chinese district of Saigon, stop to see a sweet smelling flower market and visit a breathtaking yet hidden Buddhist pagoda, Saigon Opera House & Post Office which were designed by Gustave Eiffel.
On this full-day program, you’ll depart Ho Chi Minh City at 08:00 for a pleasant drive through the countryside to Cu Chi.
Before entering the tunnels you’ll see a short introductory video about their construction. Spend the next hour exploring the tunnel maze. Also on display are various mantraps, the remains of an American tank, and numerous bomb craters created by 500-pound bombs dropped by B52 bombers.
Afterwards, you’ll head back to Ho Chi Minh City, arriving at around 13:00.
In the afternoon your Ho Chi Minh City tour begins with a visit to Notre Dame Cathedral and the Old Post Office, fine examples of classical French colonial architecture.
See the Reunification Palace, one of the city’s most important buildings. Here on 30 April 1975 the American War officially ended when tank number 843 of the North Vietnamese Army crashed through the gates of what was at the time the residence of the President of the Republic of Vietnam.
Formerly known as the Museum of American War Crimes, the War Remnants Museum features poignant displays of the futility of war. The courtyard outside contains the spoils of war, namely rusting jets, tanks, and cannons captured from the American military machine.
Visit the bustling Ben Thanh Market, which is very popular with tourists, primarily due to its central location. It has a wide selection of goods ranging from fake Nike shoes to beautiful silk ao dais, the traditional costume for women.
The tour ends at approximately 18:00 and you’ll be transferred back to your hotel. Note that you have the option of staying on at Ben Thanh Market and making your own way back to the hotel.
Around 08:00, our tour guide picks you up at your hotel lobby, then driving 90Km (2hrs) to Ben Tre. The boat will cruise along the Ham Luong river (a branch of the Mekong) and stop off at various local workplaces including a brick works, a coconut processing workshop and a mat weaving house. The boat will then stop at a quiet village where you can have a short walk to experience real Delta village life and take a bicycle ride through dense coconut plantations. Continue to Can Tho – the heart of Mekong Delta in Vietnam.
Check in on your arrival, time at leisure and overnight in a Can Tho hotel.
In the morning, we make the boat cruise to see the Cai Rang floating market (the nicest one with heaps of rowing boats), truly highlights of any Vietnam Tours where you will enjoy the beautiful scenery and see the daily activities of the locals who live along the Mekong canals and later we transfer back to the airport for flight to Phu Quoc island.
Upon your arrival at Phu Quoc airport, pick up and transfer to hotel for check-in. Overnight in Phu Quoc island
One of Vietnam’s star attractions, mountainous and forested Phu Quoc is a splendid tropical getaway set with soft secluded beaches, the water a thousand different shades of turquoise. Stunning sunsets, thunderclouds heaped on the horizon. Palm trees protruding perpendicular over the gentle waves. That's Phu Quoc island and paradise for Vietnam beach lovers and great place to end your amazing Vietnam Holiday.
The day is spent at leisure. Overnight in Phu Quoc.
Time at leisure until we transfer you to the airport for your flight to Ho Chi Minh and connect with your departure flight. We hope that you have enjoyed your time with us and look forward to welcoming your next Vietnam Tours. Vivutravel says goodbye and see you again!!!
Vivutravel is a local, trustworthy and professional Vietnam tour operator, offering a wide range of Vietnam and Indochina tour packages to the most exciting destinations at most competitive price. Our Business License Number is 0104000493 and our International Tour Operator License Number is 01 – 258. We are very pleased to be a member of Vietnam Administration of Tourism with financial guarantee – a deposit of 1.000,000,000 million Vietnam Dong (US$ 50,000) in a bank of Vietnam. Besides that, we are also official members of VISTA (Vietnam Society of Travel Agents), PATA (Pacific Asia Travel Association) and higky recommended on Tripadvisor.
Are you planning your Vietnam Holiday, but not sure how to arrange the trip? Getting lost in many tour options? Being sick of searching...? Just leave your troubles behind to read our Vietnam travel guide and send us your requests. Your private travel consultant at Vivutravel will help you design a perfectly suggested tour itinerary and quote which are tailor made to suit your wishes and budget.
* How to plan my Vietnam tour with you?
1. Send us an inquiry by submitting one of our online tour inquiry forms (Click). Tell us as much information as possible. For examples;
- Please tell us how many people will be traveling with you?
- Please tell us your preferred hotels, level of hotel (3, 4 or 5 stars), type of hotel, type of room...
- Please tell us your type of travel, length of travel and activities that you are interested in. For example; Family with kids, Couple's vacation, Honeymoon, Friends, Shopping, Sightseeing, Leisure and Relaxing, Cuisine & Cooking, Kayaking, Caves & Grottoes, Fishing, Swimming, Hiking, Minority, Adventure & Discovery...
- Please tell us where and what you want to visit. If you do not know much about Vietnam and Indochina, just give us your travel plan and ideas and we will create a suggested tour for you.
- Most of our tour guides are English speaking tour guides, but if you want another language like French, Spanish, Italian, Russian, Chinese... we can always arrange. Please tell us what you do you expect from your guides, for example; you want a guide with sense of humor? Good knowledge in history & culture? Male/Female guide? Talkative/untalkative? Young/Old guide?
- Please advise if you want breakfast included only or also lunch and dinner. Please let us know if you are a vegetarian, the food you can eat or can't? If you want local food in local restaurants or western food in tourist restaurant...? Actually, you do not have to send us all information, but the more we know, the better we plan your holiday.
2. After having received your inquiry, one of our professional Vietnam travel consultants will email and give you a proposal.
3. If you accept the proposal (you may modify it till you are satisfied with it), we will calculate the tour cost and send you the tour price. If you accept it, please confirm that you would like to book it.
* How Travel Experts at Vivutravel Service you?
"Highest Standards of Quality and Honesty" is the core value of each specialized team at Vivutravel.
Everyone in our company is working hard for only one goal, which is to ensure the highest level of service, luxury, and attention to detail from the minute you begin planning your trip, to the day you return home.
1-on-1 Travel Consultant
After sending us an inquiry, one of our travel consultants will get back to you within 0.5~23.5 hrs. In the next few days, he/she will be working closely with you to formulate a customized tour plan, as well as providing professional suggestions based on your travel interests, time, and budget.
Beside, he/she will keep in contact with you during your entire tour in Vietnam and Indochina, continually checking if everything is going well as planned.
* How to proceed to book Vietnam and Indochina tour with you?
When you decide to book your Vietnam and Indochina holiday with us, please send us your full names (name on passport) for hotel and domestic flight reservations, and your international flight details in and out Vietnam/Indochina for airport transfers / pick up & see off.
* How to pay the deposit and the balance?
Deposit: When the booking is completely confirmed, we will send you confirmation details including confirmed itinerary, invoice, voucher then deposit request of about 30% of the total tour cost (can be less). You can pay by credit cards (via onepay gateway, pay online), make wire transfer, western union. The deposit is used to pay the flight tickets, hotels, train tickets in advance.
Balance: You can pay the rest 2 weeks before your arrival, or you can pay us on your arrival in Vietnam by credit cards, cash (AUD, USD, EUROS, VND...)
* How to enjoy the tour?
Our job is to make your holiday a memorable experience. To make sure you will have a great time, there are something that we should share;
When you request the tour: Please let us know your personal interests so our travel consultants will design and include in the itinerary, or take notes for the hotels, tour guide, restaurants...
Before you come: One week before your arrival. we always send our clients an email to update about the weather and climate, booking status, and remind you to prepare/check the documents, visa...for the holiday.
When on tour: The tour is fixed, but you can always discuss with us if you want to make it more flexible. For example, you want to make some changes in the itinerary, restaurant (meals), tour guide... please just let us know, we will do the best for you.
Tour guide: Please let us know what do you expect from your tour guides and we will arrange the right ones for you.
* Can you buy the international flight tickets for us?
Yes, we do. However, we advise you to buy the flight tickets in and out Vietnam from your end as it is always cheaper than if booked in here.
* Do you offer any discounts?
Yes, we offer discounts for;
- Family with kids and children < 12 years old
- Disable people
- Old people (> 65 years old)
- Second trip with us
- Big group
* How can I pay you the money?
1) Credit card; (secure online payment gateway via Onepay)
ONEPAY - ONLINE PAYMENT GATEWAY (VISA, MASTERCARD, AMEX & JCB ACCEPTED)
Like PayPal, OnePAY is a payment gateway but specialized in Vietnam where the PayPal has not yet reached. This is a perfect and the first payment processor which gains reputation among clients about its efficiency and timely friendly support.
OnePAY in cooperation with biggest bank in Vietnam - Vietcombank which has been implemented this service among many tour operators in Vietnam.
OnePAY is approved by MasterCard for this payment collection on the behalf of us. OnePAY uses SSL Verisign® over internet transaction under 3D-Secure program by respective creditcard companies so you are free from worries your card information disclosed. OnePAY payment portal also meets standards of international financial system such as PCI DSS of PCI Security Standards Council, 3D-Secure of Visa, MasterCard and JCB.
2) Wire transfer (bank transfer)
4) Western union
* Is there any charge if i change my travel plan such as travel dates, tour itinerary, hotels,...?
We are happy to work on your requests, and will not charge you any money. However, if it is too urgent and the date is too close, the hotels or airlines may chare you some money, in this case we will let you know.
* What is the latest time that I can make my reservation?
We suggest you make reservations at least one month before the departure date. If you decide to travel to Vietnam in May, September or October which is peak season, we recommend you make the reservations two months (at least one) before your departure date. Late reservations can not be guaranteed for the availability of domestic flights, hotel rooms, etc.
However, we DO accept late reservations, things are possible at Vivutravel.
* What about Cancellation policy?
In case of cancellation, we will not impose any charges if we are not being charged and possible to get refund from our suppliers but if our suppliers apply charges for cancellation, you will have to pay those charges that apply. Cancellation policies vary, depending upon the type of service, the time of year, and the reason for cancellation. We will pass on to you all details of any cancellation policy with our transparent reply upon demand.
General cancellation charges that applied by travel services in Vietnam and Indochina.
- Domestic flights: 25% of the fares
- 3 star hotels, no charge if you cancel 5 -7 days before your arrival. (FIT)
- 4 star hotels, no charge if you cancel 10 - 15 days before your arrival (FIT)
- 5 stars hotels, no charge if you cancel 15 - 20 days before your arrival (FIT)
However, in peak season, we may have to pay the hotels one month before your arrival to secure the booking, and in this case, the cancellation policy will be based on the hotels' cancellation plolicies.
* Can we get refund?
For the unused services, Vivutravel will refund you the money.
* How do I get a visa?
Vietnam Visa - For those who would like to avoid the perhaps lengthening visa procedures with their local Vietnam's Embassies, the service of Vietnam Visa On Arrival is available for help. It is legitimated and supported by the Vietnamese Immigration Department. We recommend that you choose visa upon arrival, as picking up visa at the Vietnam int'l airport/border is quite simple, easy, no additional charges and no fail.
Steps to obtain Visa on arrival
a) Please provide the following information for us to apply for your visa.
1) Full name on passport
2) Passport number
3) Date of birth
5) Date of arrival
6) Date of issue
7) Date of expire
8) Please make sure that your passport is still valid for 6 months
You can apply Vietnam visa online through our www.vietnamvisaprovider.com.
b) How long does it take?
It will take 2-3 days (Normal process), 01 day (Urgent process) to get the “Visa Approval Letter” which we will send you via mail. What you need is to print it out and take it along to get the stamp at airports/borders
c) Get the stamp
Upon arrival, you will need to fill in a certain form with your personal information, get the stamp and visa will be done. For this process, you will need to prepare 02 photos (4*6) and $25 USD each in cash which is stamping fee.
* Do our tour guides and drivers have meals with us?
The guide and the driver in each destination will dine at the same restaurant as yours. But, they will not join you unless you invite them.
* Where can I exchange our money into Vietnam currency?
We advise you to stop in any of a Vietnamese bank during the tour (Our tour guides will take you to the bank), you can also exchange money at your hotel, but the exchange rate is not really good.
* Can I use credit cards in Vietnam?
Major credit cards such as Master Card, Visa, Diner's Card, American Express and JCB can be used to purchase goods in large shopping malls and stores in the big and medium cities, to pay for hotel rooms and for meals in some of the fancier restaurants, and to buy plane tickets with them.
Note: If you are to travel to those small cities or even remote rural areas, only cash in Dong can be used.
* Do I need to bring my medical record with me?
Yes, we suggest you take your medical record with you in case that you need it in the event of an emergency, and please also take with you your doctor's name, address and phone number, emergency contact name and phone number, and your insurance company's name, address and phone number.
* When I finish my tour in Vietnam, if I still have some local money, what can I do?
Upon leaving Vietnam, if you still have some local money, you can change them back to foreign currency with your passport and the exchange memos given by the banks or money exchange counters. So please keep those exchange memos well whenever you change money.
Tipping is not compulsory, but expected by your tour guide and driver. We advise you to tip as below:
- US$10 - $15 per day for tour guide
- US$7 - US$10 per day for driver
- Tipping can be more or less or nothing that depends on how big is the group? And how do you enjoy our services?
- Other tipping for tuktuk, sampan boat, cyclo,... please check with your tour guide during the tour.
Vivutravel guarantees "no shopping tour", which means we protect you from the tourist shopping centers or traps. However, if you want to buy something, our travel consultants, tour guides will give you suggestions, advices and help you buy to avoid being overcharged.
Bargaining is a "Must" when buying something in Vietnam and Indochina.
Vivutravel believes that a good choice of accommodation will be the key factor for a successful holiday, and for many years of experience in tourism, we have created a list of the best hotels and resorts each destination that offer us both more benefits of competitive rates, early birds, guaranteed promotion and discounts with availability.
We pick the selected hotels for you as below:
Location: The hotels must be centrally – located, close to the main attractions and most convenient for you to enjoy your holiday.
Facility & Service Quality: Vivutravel only uses the hotels that are regularly and strictly inspected. The hotel must provide international standards and your every need is cared for by the hotel staff.
Variety in Choice: As Vivutravel offers different styles of tour such as honeymoon,, family, adventure, discovery, homestay,... so we will offer many styles and grades of hotels which are available for different budgets, tastes and culture backgrounds.
Hotel Information for planning your holiday and stay.
2 Stars - From US$35 - US$40:
We hardly use 2 star hotels for our clients but sometimes we have no choice if your trip is in the mountainous or remote areas. Basically, 2 star hotels will offer good size and clean guest rooms with AC, TV, hot water, shower and private bathrooms
3 Stars - From US$40 - US$80:
Offering basic needs for a comfortable stay, good size and clean guest rooms with Free access high speed Internet, Welcome baskets and drinking water, Telephone with international dialing, Electronic safe box in room, Hairdryer, Coffee and Tea, Wake-up service, AC, TV, hot water, shower and private bathrooms. On-site restaurants with breakfast included and lunch or dinner at your own pick up. A small fitness center, spa and swimming pool can be expected.
4 Stars - From from US$80 - US$130:
Offering a wide range of comfortable boutique hotels are available with shopping, dining and entertainment facilities nearby. Featuring quality service, fully furnished rooms, restaurants, fitness center with spa (and swimming pool in most cases), the hotels are expected to offer an above-average accommodation experience.
5 Stars - from US$130 - US$200 – US$ 300:
Offering an extensive range of facilities for an excellent accommodation experience. Multiple restaurants on site and a wide range of choice for buffet breakfast, good size of swimming pool, fitness center and concierge service round out the experience.
Tour guide and driver are Vivutravel's representatives and your travel companions during your travel in Vietnam and Indochina who take care of our travel services and make your holiday a memorable time. Understanding this, Vivutravel always selects the best tour guides and drivers for tours.
Private Guide & Transfer
Vivutravel's tour packages are private and tailor made so during your travel with us, you will have a private tour guide, private driver, and an air-conditioned vehicle escorting you at every destination you travel to. This will provide you with maximized personal care, security, and flexibility.
We do understand that a good tour guide will make your holiday a beautiful time and tour guides who work with us are well-paid, experienced with a university background, eager to exchange our culture, lifestyle, knowledge...with travelers, and have a great passion for their country and understand the personal touch.
Note: In Sapa or some mountainous areas, we may use local tour guides who come from the ethnic groups like H'Mong, or Red Dao as they know better than anyone else about their land, culture, customs and habits... and this is also the way that Vivutravel helps the local people a better life.
Vivutravel's requirements for a tour guide:
1 - Licensed at least for 4 years with working experience.
2 - Guiding does require more than just hanging out in the sun. Guides must be friendly and good with people, organized enough to keep groups or people on schedule, quick on their feet and ready for the inevitable snafus that arises.
3 - Must be an honest broker of their services and able to take criticism.
4 - Should be qualified at some level in health, health care or first aid.
5 - Able to relate to people from a wide range of cultures and backgrounds.
6 - Clear speech and good hearing.
7 - Must not be a alcoholic or No-alcohol during working time or anytime when on tour.
8 - Tour guide is a nurse to take care of visitors, a boss to keep the right itinerary, a teacher to give information, an ambassador to introduce our country, an entertainer
9 - Must be on time every time. Being late or delay is unacceptable.
10 - Check flight tickets, train tickets, meals, weather... to make sure things are in order and inform local office if any changes that might effect the tour.
11 - Solve problems with care when there is dissatisfy. Argument should be averted by courtesy.
12 - If any change of itinerary is needed for unexpected reasons, your private tour guides will be more than accommodating in suggesting alternatives to ensure that you always have a wonderful experience.
Vivutravel guarantees to offer the best means of transport during your holiday in Vietnam and Indochina. The safety, comfort and security of our customers come first. We use only the latest modern cars, vans, coaches and all our drivers are full time workers, government licensed in the tourism industry with at least 5 years driving experience. We are fully in control of our quality and service as we own our vehicles.
Vivutravel's requirements for a tour driver.
- Our drivers must be good drivers with at least 5 years of experience
- Our drivers must keep the vehicles clean,
- Our drivers are not allowed to hear cell-phone or smoke, chat, drink when driving.
- Our drivers must be friendly, helpful.
- Our drivers are not allowed to take you to shops unless you ask for.
- Your vehicle in each destination is air conditioned, insured, clean, and regularly maintained.
Tipping is not compulsory, but expected by your tour guide and driver. We advise you to tip as below:
- US$10 - $15 per day for tour guide
- US$7 - US$10 per day for driver
- Tipping can be more or less or nothing that depends on how big is the group? And how do you enjoy our services?
- Other tipping for tuktuk, sampan boat, cyclo,... please check with your tour guide during the tour.
Indochina holiday to Vietnam, Laos, Cambodia, Myanmar, Thailand offers you some of the world's best food and it is really the highlight of your travel. Vivutravel tends to include meals where necessary and when special. Other meals are at your own choices.
Breakfast is included at all hotels and is buffet breakfast with Asian and Western food.
Lunches (if included) are usually set menu at handpicked local restaurant with comfortable dining environment where you can rest assure to taste the local flavor. All restaurants are carefully selected and highly recommended.
If allergic to some food
We suggest you to list any food or ingredients that you are allergic to and let our travel consultant know. Then your travel consultant will mark them in the guide’s itinerary, so that our reservation's team and tour guides in different cities can make some preparations and arrangements in advance.
Dinners are only included if you stay overnight in a homestay, overnight on cruise in Halong Bay, Mekong Delta or at some special occasions such as welcome dinner, farewell dinner or on requested. So dinners are at your own choice and arrangement, but Vivutravel's tour guide will always give you good suggestions based on your preferences.
Toured Vietnam north to south , including major cities and beach resorts. Really enjoyed Hanoi and could have stayed longer. Also found Hoi An a great place to spend a few days.Found Vivu travel very helpful in organising our holiday.
Super service from Vivutravel We just returned from a three week vacation in Vietnam. The trip was booked directly with VIVUTRAVEL (----) and we are very satisfied with the service. The itinerary (Hanoi-Sapa-Ha Long-Hue-Hoi An-Saigon-Mekong-Phu Quoc) was put together very well and Mr. Tuan was always helpful and available (did he ever leave the office?). Even a change in plans (flooding in Hoi An) was carried out quickly and without problems. Tour guides were friendly, knowledgeable, helpful and always on time. We can only recommend working with Tuan @ Vivutravel.
Beaches, culture, food and friendly people would sum up this review. Vivutravel were top notch from the very beginning of booking our tour. We gave them our budget and dates and our travel consultant Ms. Kim made sure everything was organised and booked. Our itinerary was very clear and well communicated. We chose to start in Hanoi and end the tour relaxing on the beaches we had heard so much about. We spent a great three weeks in a diverse country; from the Thien ma temple to Sapa and the beautiful views across rice paddies we got to see so much. We would have liked to have spent a bit more leisure time in certain cities, as there are many museums to wonder around. Maybe next time we would not try to fit in so much. We had a great time in Vietnam and we will be back with Vivutravel again.
21 days of fun, food and culture. I simply loved Phu Quoc island. We started the tour in Hanoi and were greeted by our guide Ms. Thuy who was friendly and made us feel very welcome. Our tour included guides, drivers, accommodation and so many excursions as well as a few meals like breakfast and lunch. Everything was well organised. Each city offered something different, from grand pagoda's to ancient ruins where Vietnamese royalty lived. We visited museums and even spent a day trekking through a bamboo forest to visit a traditional tribe. We always felt safe and looked after. We ended the tour in Nha Trang and Phu Quoc island. Both were like arriving into perfect paradise. The beaches were spectacular, clean and a great way to end a busy tour. Be warned the restaurants do get very busy, but our guide always recommended some more traditional places to eat. A great tour and exceptional service from Vivutravel. Thank you to all involved.
We chose to book our trip to vietnam with vivutravel because they were very prompt in replying to our inquiry. They provided detailed information about the tours, answered all of our questions and was able to customize the tour to our preferences. As The tour itself was packed full of everything you would want to see in Vietnam. We spent time with local farmers and fisherman, we went on fantastic boat trips along the Mekong Delta, which as to be seen to be believed and we spent the most glorious evening onboard a traditional junk boat in Halong Bay. We watched the sunset whilst being thoroughly spoilt with delicious food. The culture side of the tour was very good. In Hanoi the temple of literature and Museum of Ethnology are a must see. Our guide Mr.Tiep was very knowledgeable and recommended places for us to enjoy lunch too. All in all a busy tour but we left feeling like we had made the most of our time.