VTL05: Highlights of Thailand Vietnam Tour - 22 days from HCMC

Destinations: Bangkok – Phuket island – Phang Nga Bay – Chiang Mai - Bangkok  – Hanoi – Halong bay – Hue – Hoi An – Ho Chi Minh – Cu Chi – Mekong Delta

Highlights: Grand Palace in Bangkok, Beaches in Phuket, elephant ride in Chiang Mai, Old quarter of Hanoi, romantic Halong cruise, Imperial Citadel of Hue, Hoi An ancient town, exciting Ho Chi Minh City, famous Cu Chi Tunnels and fascinating Mekong delta.

Brief Highlights of Vietnam and Thailand Tour:

Day 1: Bangkok Arrival
Day 2: Bangkok City and Temples Tour
Day 3: Bangkok - Fly to Phuket island
Day 4: Phang Nga Bay
Day 5: Free Day
Day 6: Tour to Phi Phi Island
Day 7: Free Day
Day 8: Phuket - flight to Chiang Mai
Day 9: Chiang Mai Tour
Day 10: Mae-Sa elephant camp
Day 11: Chiang Mai - Bangkok - Flight to Hanoi
Day 12: Hanoi City Tour
Day 13: Hanoi - Halong Bay – Overnight on board
Day 14: Halong Bay - Hanoi – Street food tour
Day 15: Hanoi – Flight to Hue – Hue half day city tour – Royal Dinner
Day 16: Hue half day city tour - Hoi An
Day 17: Hoi An biking tour
Day 18: Hoi An free day
Day 19: Hoi An – Danang – Flight to Ho Chi Minh – Vespa tour (OPTIONAL)
Day 20: Ho Chi Minh – Cao Dai temple & Cu Chi tunnels – Ho Chi Minh
Day 21: Ho Chi Minh – Cai Be floating market – Can Tho (Mekong Delta)
Day 22: Can Tho – Cai Rang floating market – Ho Chi Minh City

Description: The best tour to explore the Thailand and Vietnam as we will visit the most famous destinations of these two most beautiful countries in Southeast Asia.

TOUR ITINERARY

Please contact us at info@vivutravel.com for booking and more information

  • Tour Class

  • 3 Star Hotel
  • 4 Star Hotel
  • 5 Star Hotel
  •  

    High Season

  •  

    (Jan 1 - Apr 30 & Oct 1 - Dec 31)

  • 3 Star HotelFrom $
  • 4 Star HotelFrom $
  • 5 Star HotelFrom $
  •  

    Low season

  •  

    (May 1 - Sep 9)

  • 3 Star HotelFrom $
  • 4 Star HotelFrom $
  • 5 Star HotelFrom $

NOTE: The above tour prices are estimated per person & applied for group of 2 persons! Depending on your favorite hotels, traveling dates & group sizes, the tour prices will be updated! Please contact us at info@vivutravel.com for further information!

Bangkok Arrival (None)

Meet and Greet at the airport. Transfer to hotel. Evening with Thai Dinner and Thai Traditional Dance, Experience a variety of typical Thai foods and the warm hospitality of waitresses dressed in national costumes. After dinner sit back, relax and enjoy a spectacular performance of Thai classical dances. After dinner, entertain with The Ultimate Cabaret Show, Experience Bangkok's exciting nightlife with the Mambo cabaret Show Thailand's newest wave of entertainment .You can't leave Bangkok without seeing The Mambo Cabaret Show. Relax and overnight at hotel.
Day 01

Bangkok City and Temples Tour (Breakfast)

Breakfast at hotel. Morning with Bangkok City and Temples Tour and Grand Palace, This is a "must" for every visitor to Bangkok, for the Grand Place Complex, which includes the Temple of The Emerald Buddha (Wat Phra Keow) is unquestionably one of the wonders of the world today. Within its enormous grounds is the most exotic Buddhist temple and at the heart of the temple itself is a fabulous Buddha image, carved from one piece jade, which is the holiest and most revered of religious objects in Thailand today.
Lunch at Thai Restaurant.
In the evening take you to a dinner cruise, A beautiful night dinner cruise on The Choa phaya River. A luxury Thai-Style boat restaurant with Thai Food & Seafood and beverage delight accompanies by Thai Classical Music. You will enjoy a pleasant atmosphere with our charming and friendly hospitable services. Come a long and explore
the Siam culinary experience on water. After an exciting day of travel keep the rest of your time for relaxation with our fine tradition service. Welcome to our luxury boat restaurant with all kinds of attraction ranging from ancient relics to modern comforts. Relax and overnight at hotel.

Day 02

Bangkok - Fly to Phuket island (Breakfast)

Breakfast at hotel. Transfer from hotel to Bangkok Airport. Fly to Phuket island. Arrive at Phuket airport then transfer you to hotel. Relax and overnight at hotel.
Day 03

Phang Nga Bay (Breakfast)

Breakfast at hotel. Visit Phang Nga Bay, this tour takes you across Phuket Island to the mainland where we board the boat to the unique sheer sided limestone islands in the famous Phang Nga Bay. Enroute we visit the James Bond Island, Nail Island, Grotto Caves and a Sea Gypsy Village before continuing on to Phang Nga Valley for lunch. Enjoy lunch on the island. Evening return to hotel. Relax and overnight at hotel.
Day 04

Free Day (Breakfast)

Breakfast at hotel. Free and easy on the beach. Evening with international buffet dinner and after dinner entertain with The Phuket Fantasea Show (Fantasy of a Kingdom is the ultimate in Las Vegas-styled show that infuses Thai culture with magical illusions, 4-Dimensional effects, aerial ballet, acrobatics, pyrotechnics, special effects, elephant circus (featuring over 30 elephants) are all stunt into one unique and unforgettable theatrical masterpiece guaranteed to thrill and delight visitors of all ages and nationalities). Return to hotel. Relax and overnight at hotel.
Day 05

Tour to Phi Phi Island (Breakfast)

Breakfast at hotel. Tour to Phi Phi Island, Phi Phi island is located just 48 km to the east of Phuket, off the western coastline of Southern Thailand in the Andaman Sea. It is renowned worldwide for its natural scenic beauty with silver sand beaches fringed with palm trees, towering limestone cliffs and hills full of lush greenery. Offshore, a bank of coral reefs provide an unequal glimpse of marine life whilst spots such as the historic "Viking cave" add a fascinating dimension to exploration. Lunch is provided. Evening return to hotel. Relax and overnight at hotel.
Day 06

Free Day (Breakfast)

Breakfast at hotel. Free and easy on the beach. Relax and overnight at hotel.
Day 07

Phuket - flight to Chiang Mai (Breakfast)

Breakfast at hotel. Transfer from hotel to Phuket airport. Fly back to Bangkok and connecting flight to Chiang Mai. Arrive Chiang Mai and transfer to hotel. Free and easy day and in the evening we will take you to a Thai traditional northern style dinner called " Khan-Toke dinner" Relaxation and pleasure with a typical dinner. See Northern Thai Dances, Hill Tribe Dances & listen to traditional Thai Music. Relax and overnight at hotel.
Day 08

Chiang Mai Tour (Breakfast)

Breakfast at hotel. Visit Doi Suthep and White Meo, Visit the most sacred Wat Phathat Doi Suthep, 15 kms. from the city, 3,500 ft. above sea level and built in 1383. See the marvelous golden pagoda which is contain the relics of the Lord Buddha. Enjoy the panoramic view of Chiang Mai City and for 4 kms to the King's Winter Palace and then continue to white Meo hilltribe villages, see the scenic route pass the beautiful Northern mountain and the forest.
Lunch at Thai Restaurant.
Evening return to hotel. Relax and overnight at hotel.

Day 09

Mae-Sa elephant camp (Breakfast)

Breakfast at hotel. Take the morning excursion to the famous Mae-Sa elephant camp, 30 kms. from the city. This tour you will know everything about elephant. See nice show of elephant bathing, mahouts teach elephants to drag logs, response to commands and work in the jungle. Excursion will continue to visit the beautiful Orchid Nursery, containing more than 50 different types of colorful orchids which are exotic year round blooms and the Butterfly farm. Transfer back to the hotel. Relax and overnight at hotel.
Day 10

Chiang Mai - Bangkok - Flight to Hanoi (Breakfast)

Breakfast at hotel. Transfer from hotel to Chiang Mai airport. Fly back to Bangkok and connect with the flight to Hanoi. You will be welcomed upon your arrival at Noi Bai airport (Hanoi) by our experienced English speaking tour guide and driver before transferring to your hotel for check-in. (check-in time: 14:00)

If you have chance to stay in Hanoi at the weekend, it is worth to join the interesting night market near Hoan Kiem Lake, featured with walking streets, beautiful red lanterns, local street foods and Vietnamese styled souvenirs.

Overnight in Hanoi.

Day 11

Hanoi City Tour (Breakfast)

Hanoi is the capital of Vietnam with a long background of history and culture. Besides historical destinations, Hanoi is well-known for its beautiful lakes with the image of local Tai Chi in the early morning, tree-line boulevards, funny street vendors & special street food cuisine.

08:30 Pick up at your hotel and transfer to visit Ho Chi Minh complex with first stop at Ho Chi Minh Mausoleum – a large memorial to the national hero - President Ho Chi Minh who led the country to independence and reunification. The Mausoleum is located at Ba Dinh Square where Ho Chi Minh President read the Declaration of Independence on 02nd Sep 1945 establishing the Democratic Republic of Vietnam. Then take a short walk to the Presidential Palace & House on Stilt. Near from Ho Chi Minh complex, One Pillar Pagoda – symbol of Vietnam with unique architecture of lotus flower is a must-see destination for all Vietnam tours. Our next stop will be the Temple of Literature which is the first university in Vietnam. It was constructed in 1070, first to honor Confucius and nowadays to celebrate the doctorates and high rank scholars of Vietnam.

After lunch time, we continue our Hanoi city tour to the Museum of Ethnology offering an insight into the 54 different ethnic groups of Vietnam. It introduces Vietnamese traditional ways of life from religious events to the symbolic rituals as well as displays a variety of Vietnamese homes as full-scale replicas outside.

End the day with a short cyclo ride around the old streets observing daily life of Hanoian, take exotic photos of Hanoi traffic and enjoy a fantastic water puppet show. Overnight in Hanoi.

Day 12

Hanoi - Halong Bay – Overnight on board (Breakfast, Lunch, Dinner)

Arrive at Hanoi railway station in the early morning where our private car and guide are waiting for you for transfer to a mini-hotel in Hanoi. Have breakfast and take a short rest there before we start at 8.00 A.M for the 3.5 hour drive (170 km) through the Red River Delta, which offers plenty of chances for taking photos of Vietnamese farmers tilling the vast green paddy fields. At half way, we'll have a visit to a handicraft workshop with fine clothes, embroidered paintings, stone statuettes and all kinds of gems mined in Vietnam such as star rubies or sapphires... Our destination is Halong bay – the most famous World Heritage Site in Vietnam, famous for its beautiful seascape, thousands of spectacular islands and islets jutting out from the sea, amazing caves with marvelous stalagmites and stalactites in different sizes and shapes.


11:30 – 12:00 Upon arrival, you'll be welcomed on board our luxury junk and treated with wine and fresh local seafood. As our junk gliding further into the tranquility of Ha Long Bay amid the towering mountain cliffs and on the emerald green water, you'll have relaxing time combining the fine tastes of the wine and the freshness of Ha Long Bay. During the cruise, we'll stop some times for visiting the amazing Sung Sot cave and the Ti Top white sand beach before anchoring for the night. Overnight on board the junk in the wild of Halong Bay.

Day 13

Halong Bay - Hanoi – Street food tour (Breakfast, Lunch)

It is said that your Vietnam Tours will not be complete without a tour to Halong Bay and spending one night on romantic Halong Cruise. People describe Halong Bay as majestic and mysterious, inspiring and imperious and words alone cannot do justice to the natural wonder that is Halong Bay, a priceless collection of unfinished sculptures hewn from the hand of nature.
After breakfast, we'll take a little sampan to visit a secret lagoon of Ha Long Bay while the surrounding mountains are just waking up. After that our cruise takes us further into the Bay of Bai Tu Long traveling past the Human Head Island, the Turtle Island, and the Duck Islet... to the studio site where the famous Indochine film was shot. Around noon, our junk travels back to the harbor, pick up and drive back to Hanoi for overnight.


Optional tour – Book Hanoi street food tour: We first try Pho – Nice Noodle as its name has been known all over the world. Sit down, enjoy the taste of Pho, taste of life and get to know about the history of Vietnamese culture and cuisine... Next, we walk to explore everyday life of Hanoian and try some more different dishes.

Day 14

Hanoi – Flight to Hue – Hue half day city tour – Royal Dinner (Breakfast)

Free at leisure until we pick you up and transfer to Noi Bai airport for flight to Hue (operated by Vietnam Airlines) – the ancient capital of Vietnam under the Nguyen Dynasty.
Upon your arrival at Phu Bai airport (Hue), pick up and transfer to the center where we will take a beautiful dragon boat trip along Perfume River and visit to Thien Mu Pagoda – one of the most popular attractions in Hue. It is located on the banks of poetic Perfume River with typical traditional architecture of Hue pagodas and famous for the event that buddhist monk from this temple, Thich Quang Duc, burn himself to death for anti-government protest in 1963.
The next stops will be King Ming Mang and King Khai Dinh tombs which are the most beautiful works of royal architecture of the Nguyen dynasty.
In the evening, enjoy a special Royal Dinner which is prepared with live traditional music performances. Be a King & Queen in Royal Dinner with Royal long Dresses
Overnight in Hue.

Day 15

Hue half day city tour - Hoi An (Breakfast)

After having breakfast, visit to the Imperial Citadel which will give you a better understanding of the beauty of Vietnamese Royal architecture and culture. Then continue drive to Hoi An - highlight of any tour to Vietnam - is an exceptionally well-preserved example of a South-East Asian trading port dating from the 15th to the 19th century. Its buildings and its street plan reflect the influences, both indigenous and foreign, that have combined to produce this unique heritage site. This scenic drive passes through the fishing village of Lang Co before climbing over the Pass of Ocean Clouds. On the way, stop in Danang to visit the Cham Museum, which contains the finest collection of Cham sculptures in the world and Marble Mountain - a well-known pilgrimage site with peaks, caves, tunnels and temples. Upon arrival in Hoi An, free to take walking tour of the Hoi An ancient town centre. Overnight in Hoi An.
Day 16

Hoi An biking tour (Breakfast)

Spend a day leisurely cycling though the scenic countryside of Vietnam, far from the traffic the motor scooters, and the noises the city. You will cross the islands on the Song Thu river delta using local transportation, including ferries and floating bridges...
This tour will take you on a visit to artisans making bricks according to age-old. You will discover how wooden river boats are made and learn the secret of weaving the colorful straw Hoi An sleeping mats. Try the renowned Vietnamese basket boats. You will spend the day with first-hand contact with one of the rural inhabitant of the region, far from the usual tourist circuits. At lunchtime you will be invited into a local home for a traditional Vietnamese meal, and learn their customs and traditions. After you have relaxed for a while under the shade of a mango tree, you will begin your return towards Hoi An, which will take about an hour. Overnight in Hoi An.

Day 17

Hoi An free day (Breakfast)

Hoi An Ancient Town -the highlight of any tour to Vietnam that no Vietnam Tours maker would skip, is an exceptionally well-preserved example of a South-East Asian trading port dating from the 15th to the 19th century. Its buildings and its street plan reflect the influences, both indigenous and foreign, that have combined to produce this unique heritage site.

Day free to cycle through rice paddies in the countryside of Hoi An ancient town, shop for souvenirs among the antique shops and art galleries, or just sit at sidewalk cafes and soak up the atmosphere of this quaint town. Or relax on the white sandy beach of the famous Cua Dai Beach. Overnight in a Hoi An hotel.

OPTIONAL TOURS:
1/ Hoi An cooking class: Visit Hoi An’s colorful market, and experience the amazing sights, sounds and aromas of this busy market. We will have the opportunity to interact with the local sellers and learn about all the ingredients to be used in the cooking lesson later. On arrival, we explore the cooking school’s herb garden, before learning about some of Hoi An’s and Vietnam’s well-known dishes. The cooking lesson runs for about 2 hours – the Red Bridge chefs first demonstrate each dish before we prepare the same dish ourselves.

2/ Hoi An – My Son – Hoi An: Visit to My Son Holy land in the morning, once the spiritual capital of Champa Kingdom that dominated South East Asia for nearly a thousand years and occupied most of the central parts of Vietnam from 2nd century to 16th century with very rich in history and culture. In the afternoon, drive back to Hoi An with visit the former merchants' homes, the 400 year-old Japanese Covered Bridge, Phuc Kien Pagoda and the colourful riverside market. Overnight in a Hoi An hotel.

3/ Tra Que vegetable village tour: Take a beautiful bicycle ride from your hotel to Tra Que vegetable village. Upon your arrival, enjoy cold towels & welcome drink before starting your farming tour using Vietnamese traditional hat and farmer’s clothes and taking part in farming activities such as: picking up seaweed, digging, land boarding, making beds and watering. After farming tour, soak foot, relax by some herb in Tra Que vegetable garden and enjoy a light food. We will also visit to the rice paper making village where you will be introduced and learnt how to wash the rice, soak the rice and grind the rice by traditional methods. At the end of your trip, join an interesting cooking class.

Day 18

Hoi An – Danang – Flight to Ho Chi Minh – Vespa tour (OPTIONAL) (Breakfast)

Free at leisure until we pick you up and transfer to Danang airport for flight to Ho Chi Minh city (operated by Vietnam Airlines) famous with modern office skyscrapers, Oriental style pagodas and food stalls along the street.

Upon your arrival at Tan Son Nhat airport, pick up and transfer to your hotel for check-in.

Overnight in Ho Chi Minh.

Optional tour – Ho Chi Minh Vespa Tour: Experience as local people with a Vespa and escorted by a driver, visiting the city landmarks that give you a view of the city unlike anything on your Vietnam tour. Take a peek at the history, the streets and the sights that most visitors never even hear about or see. You will pass through the Chinese district of Saigon, stop to see a sweet smelling flower market and visit a breathtaking yet hidden Buddhist pagoda, Saigon Opera House & Post Office which were designed by Gustave Eiffel.

Day 19

Ho Chi Minh – Cao Dai temple & Cu Chi tunnels – Ho Chi Minh (Breakfast)

After breakfast, enjoy a morning drive through typical southern Vietnamese countryside to Tay Ninh Province in the west of Vietnam. At Tay Ninh visit the incredible Cao Dai Great Temple, with architecture that could have come straight from a Walt Disney fantasy and where all the major faiths of the world blend together in a unique religious cocktail. In the afternoon, visit the famous Cu Chi Tunnels, an underground tunnel network constructed by Vietnamese resistance fighters during the long struggle for independence where you will understand more about the Vietnam War or American War, a must see Vietnam Tour for any tourists to learn about Vietnam past and present days. Overnight in a Ho Chi Minh hotel.
Day 20

Ho Chi Minh – Cai Be floating market – Can Tho (Mekong Delta) (Breakfast)

Today we will start our exploration of the Mekong Delta, a major rice producing area. This must be one of the most fascinating riverine deltas in the world. The Mekong splits into nine major arteries. A vast network of rivers and waterways with thousands of ships of all sizes plowing the waters gives the Mekong Delta a very special atmosphere and no double one of the most favorite destinations for Vietnam Tours. On arrival, we will make a boat trip to the Cai Be floating Market, visit villages and meet the people of the Mekong Delta. Continue your boat trip to An Binh Island for Lunch in a local family and take a rowing boat trip to the small channel in the afternoon before getting to Can Tho – the heart of Mekong Delta in Vietnam. Check in on your arrival, free at leisure and overnight in a Can Tho hotel.
Day 21

Can Tho – Cai Rang floating market – Ho Chi Minh City (Breakfast)

In the morning, we make the boat cruise to see the Cai Rang floating market (the nicest one with heaps of rowing boats), truly highlights of any Vietnam Tours where you will enjoy the beautiful scenery and see the daily activities of the locals who live along the Mekong canals and later, you will roam through the village to visit a rice husking mill, a rice noodles making shop which are nice chances to discover the daily life of Vietnamese people in Mekong Delta. Around noon, transfer back to Ho Chi Minh City for your departure flight. We hope that you have enjoyed your time with us and look forward to welcoming your next Vietnam Tours. Vivutravel says goodbye and see you again!!!
Day 22

Inclusion:

  •  Flights as indicated
  •  Hotel accommodation as specific or similar, base on twin sharing
  •  Private car/mini van
  •  All entrance fees
  •  Boat Trips as in the itinerary
  •  English speaking guides (Except for free days)
  •  Meals as per program 
  •  Visa approval letter to Vietnam (Except for $25 usd per person as stamping fee at the airport)

Exclusion:

  •  Tips
  •  Drinks
  •  Personal Expenses
  •  Insurance
  •  Other not mentioned in the itinerary

ABOUT VIVUTRAVEL
Vivutravel is a local, trustworthy and professional Vietnam tour operator, offering a wide range of Vietnam and Indochina tour packages to the most exciting destinations at most competitive price. Our Business License Number is 0104000493 and our International Tour Operator License Number is 01 – 258. We are very pleased to be a member of Vietnam Administration of Tourism with financial guarantee – a deposit of 1.000,000,000 million Vietnam Dong (US$ 50,000) in a bank of Vietnam. Besides that, we are also official members of;

Pata http://www.patamanager.org/Members/8088
Asta http://www.travelsense.org/vivutravel 
Tripadvisor http://www.tripadvisor.com/vivutravel

vivutravel team in hanoi

Are you planning your Vietnam Holiday, but not sure how to arrange the trip? Getting lost in many tour options? Being sick of searching...? Just leave your troubles behind to read our Vietnam travel guides and send us your requests. Your private travel consultant at Vivutravel will help you design a perfectly suggested tour itinerary and quote which are tailor made to suit your wishes and budget.

* How to plan my Vietnam tour with you?
1. Send us an inquiry by submitting one of our online tour inquiry forms (Click). Tell us as much information as possible. For examples;

- Please tell us how many people will be traveling with you?

- Please tell us your preferred hotels, level of hotel (3, 4 or 5 stars), type of hotel, type of room...

- Please tell us your type of travel, length of travel and activities that you are interested in. For example; Family with kids, Couple's vacation, Honeymoon, Friends, Shopping, Sightseeing, Leisure and Relaxing, Cuisine & Cooking, Kayaking, Caves & Grottoes, Fishing, Swimming, Hiking, Minority, Adventure & Discovery...

- Please tell us where and what you want to visit. If you do not know much about Vietnam and Indochina, just give us your travel plan and ideas and we will create a suggested tour for you.

- Most of our tour guide are English speaking tour guides, but if you want another language like French, Spanish, Italian, Russian, Chinese... we can always arrange. Please tell us what you do you expect from your guides, for example; you want a guide with sense of humor? Good knowledge in history & culture? Male/Female guide? Talkative/untalkative? Young/Old guide?

- Please advise if you want breakfast included only or also lunch and dinner. Please let us know if you are a vegetarian, the food you can eat or can't? If you want local food in local restaurants or western food in tourist restaurant...? Actually, you do not have to send us all information, but the more we know, the better we plan your holiday.

2. After having received your inquiry, one of our professional Vietnam travel consultants will email and give you a proposal.

3. If you accept the proposal (you may modify it till you are satisfied with it), we will calculate the tour cost and send you the tour price. If you accept it, please confirm that you would like to book it.

* How Travel Experts at Vivutravel Service you?
"Highest Standards of Quality and Honesty" is the core value of each specialized team at Vivutravel.

Everyone in our company is working hard for only one goal, which is to ensure the highest level of service, luxury, and attention to detail from the minute you begin planning your trip, to the day you return home.

vietnam tour

1-on-1 Travel Consultant
After sending us an inquiry, one of our travel consultants will get back to you within 0.5~23.5 hrs. In the next few days, he/she will be working closely with you to formulate a customized tour plan, as well as providing professional suggestions based on your travel interests, time, and budget.

Beside, he/she will keep in contact with you during your entire tour in Vietnam and Indochina, continually checking if everything is going well as planned.

* How to proceed to book Vietnam and Indochina tour with you?
When you decide to book your Vietnam and Indochina holiday with us, please send us your full names (name on passport) for hotel and domestic flight reservations, and your international flight details in and out Vietnam/Indochina for airport transfers / pick up & see off.

* How to pay the deposit and the balance?
Deposit: When the booking is completely confirmed, we will send you confirmation details including confirmed itinerary, invoice, voucher then deposit request of about 30% of the total tour cost (can be less). You can pay by credit cards (via onepay gateway, pay online), make wire transfer, western union. The deposit is used to pay the flight tickets, hotels, train tickets in advance.

Balance: You can pay the rest 2 weeks before your arrival, or you can pay us on your arrival in Vietnam by credit cards, cash (AUD, USD, EUROS, VND...)

* How to enjoy the tour?
Our job is to make your holiday a memorable experience. To make sure you will have a great time, there are something that we should share;

When you request the tour: Please let us know your personal interests so our travel consultants will design and include in the itinerary, or take notes for the hotels, tour guide, restaurants...

Before you come: One week before your arrival. we always send our clients an email to update about the weather and climate, booking status, and remind you to prepare/check the documents, visa...for the holiday.

When on tour: The tour is fixed, but you can always discuss with us if you want to make it more flexible. For example, you want to make some changes in the itinerary, restaurant (meals), tour guide... please just let us know, we will do the best for you.

Tour guide: Please let us know what do you expect from your tour guides and we will arrange the right ones for you.

* Can you buy the international flight tickets for us?
Yes, we do. However, we advise you to buy the flight tickets in and out Vietnam from your end as it is always cheaper than if booked in here.

vivutravel vietnam tour

* Do you offer any discounts?
Yes, we offer discounts for;

- Family with kids and children < 12 years old
- Disable people
- Old people (> 65 years old)
- Second trip with us
- Big group

* How can I pay you the money?
1) Credit card; (secure online payment gateway via Onepay)
ONEPAY - ONLINE PAYMENT GATEWAY (VISA, MASTERCARD, AMEX & JCB ACCEPTED)

Like PayPal, OnePAY is a payment gateway but specialized in Vietnam where the PayPal has not yet reached. This is a perfect and the first payment processor which gains reputation among clients about its efficiency and timely friendly support.

OnePAY in cooperation with biggest bank in Vietnam - Vietcombank which has been implemented this service among many tour operators in Vietnam.

OnePAY is approved by MasterCard for this payment collection on the behalf of us. OnePAY uses SSL Verisign® over internet transaction under 3D-Secure program by respective creditcard companies so you are free from worries your card information disclosed. OnePAY payment portal also meets standards of international financial system such as PCI DSS of PCI Security Standards Council, 3D-Secure of Visa, MasterCard and JCB.

2) Wire transfer (bank transfer)
3) Cash
4) Western union
5) Combination

* Is there any charge if i change my travel plan such as travel dates, tour itinerary, hotels,...?
We are happy to work on your requests, and will not charge you any money. However, if it is too urgent and the date is too close, the hotels or airlines may chare you some money, in this case we will let you know.

* What is the latest time that I can make my reservation?
We suggest you make reservations at least one month before the departure date. If you decide to travel to Vietnam in May, September or October which is peak season, we recommend you make the reservations two months (at least one) before your departure date. Late reservations can not be guaranteed for the availability of domestic flights, hotel rooms, etc.

However, we DO accept late reservations, things are possible at Vivutravel

* What about Cancellation policy?
In case of cancellation, we will not impose any charges if we are not being charged and possible to get refund from our suppliers but if our suppliers apply charges for cancellation, you will have to pay those charges that apply. Cancellation policies vary, depending upon the type of service, the time of year, and the reason for cancellation. We will pass on to you all details of any cancellation policy with our transparent reply upon demand.

General cancellation charges that applied by travel services in Vietnam and Indochina.

- Domestic flights: 25% of the fares
- 3 star hotels, train tickets, no charge if you cancel 3-5 days before your arrival. (FIT)
- 4 star hotels, 7 - 10 days before your arrival (FIT)
- 5 stars hotelS, 10 - 15 days before your arrival (FIT)

However, in peak season, we may have to pay the hotels one month before your arrival to secure the booking, and in this case, the cancellation policy will be based on the hotels' cancellation plolicies.

* Can we get refund?
For the unused services, Vivutravel will refund you the money.

vietnam tour
* How do I get a visa?
Vietnam Visa - For those who would like to avoid the perhaps lengthening visa procedures with their local Vietnam's Embassies, the service of Vietnam Visa On Arrival is available for help. It is legitimated and supported by the Vietnamese Immigration Department. We recommend that you choose visa upon arrival, as picking up visa at the Vietnam int'l airport/border is quite simple, easy, no additional charges and no fail.

Steps to obtain Visa on arrival
a) Please provide the following information for us to apply for your visa.

1) Full name on passport
2) Passport number
3) Date of birth
4) Nationality
5) Date of arrival
6) Date of issue
7) Date of expire
8) Please make sure that your passport is still valid for 6 months

You can apply Vietnam visa online through our www.vietnamvisaprovider.com.

b) How long does it take?
It will take 2-3 days (Normal process), 01 day (Urgent process) to get the “Visa Approval Letter” which we will send you via mail. What you need is to print it out and take it along to get the stamp at airports/borders

c) Get the stamp
Upon arrival, you will need to fill in a certain form with your personal information, get the stamp and visa will be done. For this process, you will need to prepare 02 photos (4*6) and $25 USD each in cash which is stamping fee.

Download the form that you will need to fill your personal information at airport/border here

* Do our tour guides and drivers have meals with us?
The guide and the driver in each destination will dine at the same restaurant as yours. But, they will not join you unless you invite them.

* Where can I change our money into Vietnam currency?
We advise you to stop in any of a Vietnamese bank during the tour (Our tour guides will take you to the bank), you can change money at your hotel, but the exchange rate is not really good.

* Can I use credit cards in Vietnam?
Major credit cards such as Master Card, Visa, Diner's Card, American Express and JCB can be used to purchase goods in large shopping malls and stores in the big and medium cities, to pay for hotel rooms and for meals in some of the fancier restaurants, and to buy plane tickets with them.

Note: If you are to travel to those small cities or even remote rural areas, only cash in Dong can be used.

* Do I need to bring my medical record with me?
Yes, we suggest you take your medical record with you in case that you need it in the event of an emergency, and please also take with you your doctor's name, address and phone number, emergency contact name and phone number, and your insurance company's name, address and phone number.

* When I finish my tour in Vietnam, if I still have some local money, what can I do?
Upon leaving Vietnam, if you still have some local money, you can change them back to foreign currency with your passport and the exchange memos given by the banks or money exchange counters. So please keep those exchange memos well whenever you change money.

vivutravel travel consultant team

* Tipping
Tipping is not compulsory, but expected by your tour guide and driver.  We advise you to tip as below:

- US$10 - $15 per day for tour guide
- US$7 - US$10 per day for driver

Note:
- Tipping can be more or less or nothing that depends on how big is the group? And how do you enjoy our services?

- Other tipping for tuktuk, sampan boat, cyclo,... please check with your tour guide during the tour.

* Shopping
Vivutravel guarantees "no shopping tour", which means we protect you from the tourist shopping centers or traps. However, if you want to buy something, our travel consultants, tour guides will give you suggestions, advices and help you buy to avoid being overcharged.

Bargaining is a "Must" when buying something in Vietnam and Indochina.

Vivutravel believes that a good choice of accommodation will be the key factor for a successful holiday, and for many years of experience in tourism, we have created a list of the best hotels and resorts each destination that offer us both more benefits of competitive rates, early birds, guaranteed promotion and discounts with availability.

vietnam hotel

We pick the selected hotels for you as below:
Location: The hotels must be centrally – located, close to the main attractions and most convenient for you to enjoy your holiday.

Facility & Service Quality: Vivutravel only uses the hotels that are regularly and strictly inspected. The hotel must provide international standards and your every need is cared for by the hotel staff.

Variety in Choice: As Vivutravel offers different styles of tour such as honeymoon,, family, adventure, discovery, homestay,... so we will offer many styles and grades of hotels which are available for different budgets, tastes and culture backgrounds.

Hotel Information for planning your holiday and stay.
2 Stars - From US$35 - US$40: 
We hardly use 2 star hotels for our clients but sometimes we have no choice if your trip is in the mountainous or remote areas. Basically, 2 star hotels will offer good size and clean guest rooms with AC, TV, hot water, shower and private bathrooms

3 Stars - From US$40 - US$80:
Offering basic needs for a comfortable stay, good size and clean guest rooms with Free access high speed Internet, Welcome baskets and drinking water, Telephone with international dialing, Electronic safe box in room, Hairdryer, Coffee and Tea, Wake-up service, AC, TV, hot water, shower and private bathrooms. On-site restaurants with breakfast included and lunch or dinner at your own pick up. A small fitness center, spa and swimming pool can be expected.

4 Stars - From from US$80 - US$130:
Offering a wide range of comfortable boutique hotels are available with shopping, dining and entertainment facilities nearby. Featuring quality service, fully furnished rooms, restaurants, fitness center with spa (and swimming pool in most cases), the hotels are expected to offer an above-average accommodation experience.

5 Stars - from US$130 - US$200 – US$ 300:
Offering an extensive range of facilities for an excellent accommodation experience. Multiple restaurants on site and a wide range of choice for buffet breakfast, good size of swimming pool, fitness center and concierge service round out the experience.

Tour guide and driver are Vivutravel's representatives and your travel companions during your travel in Vietnam and Indochina who take care of our travel services and make your holiday a memorable time. Understanding this, Vivutravel always selects the best tour guides and drivers for tours.

Private Guide & Transfer
Vivutravel's tour packages are private and tailor made so during your travel with us, you will have a private tour guide, private driver, and an air-conditioned vehicle escorting you at every destination you travel to. This will provide you with maximized personal care, security, and flexibility.

vivutravel tour guidevietnam tour guide

Tour Guide:
We do understand that a good tour guide will make your holiday a beautiful time and tour guides who work with us are well-paid, experienced with a university background, eager to exchange our culture, lifestyle, knowledge...with travelers, and have a great passion for their country and understand the personal touch.

Note: In Sapa or some mountainous areas, we may use local tour guides who come from the ethnic groups like H'Mong, or Red Dao as they know better than anyone else about their land, culture, customs and habits... and this is also the way that Vivutravel helps the local people a better life.

Vivutravel's requirements for a tour guide:
1 - Licensed at least for 4 years with working experience.

2 - Guiding does require more than just hanging out in the sun. Guides must be friendly and good with people, organized enough to keep groups or people on schedule, quick on their feet and ready for the inevitable snafus that arises.

3 - Must be an honest broker of their services and able to take criticism.

4 - Should be qualified at some level in health, health care or first aid.

5 - Able to relate to people from a wide range of cultures and backgrounds.

6 - Clear speech and good hearing.

7 - Must not be a alcoholic or No-alcohol during working time or anytime when on tour.

8 - Tour guide is a nurse to take care of visitors, a boss to keep the right itinerary, a teacher to give information, an ambassador to introduce our country, an entertainer

9 - Must be on time every time. Being late or delay is unacceptable.

10 - Check flight tickets, train tickets, meals, weather... to make sure things are in order and inform local office if any changes that might effect the tour.

11 - Solve problems with care when there is dissatisfy. Argument should be averted by courtesy.

12 - If any change of itinerary is needed for unexpected reasons, your private tour guides will be more than accommodating in suggesting alternatives to ensure that you always have a wonderful experience.

vivutravel driver and busvivutravel car

Transportation:
Vivutravel guarantees to offer the best means of transport during your holiday in Vietnam and Indochina. The safety, comfort and security of our customers come first. We use only the latest modern cars, vans, coaches and all our drivers are full time workers, government licensed in the tourism industry with at least 5 years driving experience. We are fully in control of our quality and service as we own our vehicles.

Vivutravel's requirements for a tour driver.
- Our drivers must be good drivers with at least 5 years of experience

- Our drivers must keep the vehicles clean,

- Our drivers are not allowed to hear cell-phone or smoke, chat, drink when driving.

- Our drivers must be friendly, helpful.

- Our drivers are not allowed to take you to shops unless you ask for.

- Your vehicle in each destination is air conditioned, insured, clean, and regularly maintained.

Tipping
Tipping is not compulsory, but expected by your tour guide and driver.  We advise you to tip as below:

- US$10 - $15 per day for tour guide
- US$7 - US$10 per day for driver

- Tipping can be more or less or nothing that depends on how big is the group? And how do you enjoy our services?

- Other tipping for tuktuk, sampan boat, cyclo,... please check with your tour guide during the tour.

Indochina holiday to Vietnam, Laos, Cambodia, Myanmar, Thailand offers you some of the world's best food and it is really the highlight of your travel. Vivutravel tends to include meals where necessary and when special. Other meals are at your own choices.

vietnam travelvietnam holidays

Breakfast:
Breakfast is included at all hotels and is buffet breakfast with Asian and Western food.

Lunch
Lunches (if included) are usually set menu at handpicked local restaurant with comfortable dining environment where you can rest assure to taste the local flavor. All restaurants are carefully selected and highly recommended.

If allergic to some food
We suggest you to list any food or ingredients that you are allergic to and let our travel consultant know. Then your travel consultant will mark them in the guide’s itinerary, so that our reservation's team and tour guides in different cities can make some preparations and arrangements in advance.

Dinner
Dinners are only included if you stay overnight in a homestay, overnight on cruise in Halong Bay, Mekong Delta or at some special occasions such as welcome dinner, farewell dinner or on requested. So dinners are at your own choice and arrangement, but Vivutravel's tour guide will always give you good suggestions based on your preferences.

Your rate:
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This is private tour with a flexible schedule. There is no other traveler on the tour. You will have a private English speaking tour guide and a private air-conditioned vehicle in each destination. This is sample tour and can always be personalized to meet your personal needs and travel budget.

Planning the tour:
Prompt response in 0.5-10 hours
Supported by private travel consultant
Unlimited changes, no charge

Our guarantee:
Quality service and affordable price with added value
Use of excellent local guides
Use of well-selected hotels
Use of comfortable vehicles
Worry-free & one-stop service
Excellent customer care

Methods of payment:
Deposit 30% in advance after the tour is confirmed
Balance paid on arrival in cash, credit cards, traveler's cheque
Online and secure payment by bank transfer or credit cards