Hello Hoai,

Thank you for your email. I have been meaning to email you as well. Thank you for planning a great trip for our family. We really enjoyed it!

Thank you to your excellent and courteous drivers and tour guides for helping us to have a wonderful trip full of memories we can cherish forever. Quong, our first guide in Hanoi, stands out far and above as a knowledgeable, kind and considerate guide. He really set the bar high for us. Jackson still talks about Quong and the funny things he said. Please let him know how much we appreciate him.

Am I able to send a thank you note to your office for Quong?

I will definitely write a positive review for your company and your services on Trip Advisor too!

Thank again and all the best,
Yvonne and family