Dear Ngoc,

We're writing to say what a fabulous four week tour we have had on the holiday you organised for us and to let you know how happy we were that everything went so smoothly.
It was very nice of you to meet us in Hanoi at the start of our trip and we really appreciate the way that everything worked so well in all the places we visited. Our guides and drivers were exemplary and if you speak to any of them we would appreciate you giving them.our thanks for their great service. We have leant so much and had such varied experiences which has all helped add to our enjoyment.

Nigel is going to write a report on trip advisor and will send you a link to this when it is up. Once again thank you for helping us have such an amazing trip.

Regards
Sandra and Nigel