Customer Testimonials
Expert in private and tailor made holidays to Vietnam and Indochina, there are over 2000 thousand tourists travelling with Vivutravel each year and many of them have shared their travel experiences and written the reviews, which are very helpful to us. Here are some of them:
“A well organised trip”5 of 5 bubbles
We did a lot of research before settling on Vivu Travel for our trip to Vietnam and what a good decision it was. Reading through their website, they did everything they claimed to do. We were sent a preliminary itinerary which was good, but l wanted to include some more things regarding the Vietnam war, this was done by return. As soon as we landed in Hanoi things went like clockwork, our guide and ...
“Amazing Northeast Vietnam tour”5 of 5 bubbles
Vivu Travel organized private tour for me and my boyfriend to Northeast Vietnam.It was 5 day 4 night tour. We had driver and tour guide Tung for just two of us. Tung was so knowledgeable ,he answered all of our questions and told us lots of history. Accommodation was really high level and all meals we ate in local eateries.Food was very good.
We visited different villages and local markets in North Vietnam, went in ...
“Fantastic Vietnam family tour”5 of 5 bubbles
Vivu Travel organised an amazing trip for us and our 3 kids travelling through Vietnam. It was jampacked full of culture, adventure, history and activity. The guides were very knowledgable and wonderful with our children! We wouldn't have changed a thing!Visited January 2017
jrosborne73Sydney, Australiahttps://www.tripadvisor.com/ShowUserReviews-g293924-d2178753-r458838832-VivuTravel-Hanoi.html#
“Fantastic Vietnam Trip ...”5 of 5 bubbles
We planned a month long trip to Japan & Vietnam for January, 2017 and after struggling through booking our accommodation, transfers, etc in Japan came upon details of Vivu Travels services, (through their 'Rave Reviews' here on Trip Advisor) and decided to try them out... We were not disappointed !! Kim Dung looked after us Tremendously well from answering ALL of the numerous questions/concerns we had, (and some quite inane ones !), through organising ...
5 of 5 bubbles
Kim Dung at Vivu Travel just did all we asked of her plus much, much more!
We asked her to fit together a trip to include Myanmar, Vietnam, Laos and Cambodia over two months. It just all worked so well using partner organisations in each country - great hotels, well-planned flights, excellent guides, great drivers and, behind the scenes, good coordination and exceptional customer-care. Even when events threatened to unravel our plans owing to a typhoon and airline ...
Hi Hoai
We have arrived home safely after a most enjoyable holiday in Vietnam and Cambodia thanks to your assistance with all of the planning. We would have no hesitation in recommending Vivu Travel to our family and friends and have actually already passed on your details to a couple of people we met during our travels.
We thought it might assist you if we gave you some feedback on the key aspects of the trip in each location.
Ho Chi Minh City ...
Hello Trang,
We have just said goodbye to Nam, what an excellent guide he was. Thank you for arranging our trip around the new year celebrations we fully understand and are looking forward to the next step of our adventure in Vietnam, it's been brilliant so far. We were early for our plane so Nam did take us to a pagoda, it was busy but we are so glad we went there, we really enjoyed it. I tried connecting with Nam ...
Kim,
I want to formally thank you for your work for Syracuse University Abroad whose representatives, Lou Berends and Cara Hardy, I'm copying on the message as well as our tour guide, Vinh. I was very pleased with the hotel and flight arrangements, and all the activities planned came off very nicely. There were no delays or disruptions, and the students all expressed their appreciation of how smoothly everything went during their time in the country.
All this was possible because of ...
Hello again
As promised, my impressions. This is not criticism, as on the whole we enjoyed the experience. But I think your agency could perhaps look into some aspects.
hotels: in general, all were good...some more than others.
Medallion...comfortable, clean, very good food (we had a lovely free dinner on Christmas Eve), and it had a central location. Staff was polite, friendly and generally helpful But the room was a bit noisy from a bar/restaurant at the back and from the non- stop ...
“an excellent company to deal with”5 of 5 bubbles
I booked our trip through Vivutravel after reading the postitive reviews on tripadvisor. i was dealing with Ms Ngoc and all emails were answered promptly and our trip was sorted quickly. All tour guides spoke good English and could answer all questions we asked them . tour cars / vans again were to a good level and we felt safe at all times as driving in Vietnam is not for the faint ...