Customer Testimonials
Expert in private and tailor made holidays to Vietnam and Indochina, there are over 2000 thousand tourists travelling with Vivutravel each year and many of them have shared their travel experiences and written the reviews, which are very helpful to us. Here are some of them:
Stupendous Ha Giang Tour with Vivutravel

Stupendous Ha Giang Tour with Vivutravel

"Everybody knows the major cities like Hanoi and Ho Chi Minh and their attractions but for something completely different and as an introduction to the north east of Vietnam Ha Giang and surrounding area, Mappe Leng should not be missed. {yendifplayer youtube=https://www.youtube.com/watch?v=tnGfBRJh8os} Leaving the town of Ha Giang you begin to climb higher and higher. Mountain roads wind through the most amazing scenery as mountains appear, sometimes eerily, in your vision. Photography opportunities abound. Stop off at ethnic villages along the way and ...
We are having a great time

We are having a great time

Good afternoon Lan We are having a great time, thank you. Everything you have organised has been excellent and the guides and drivers have looked after us so well. We have enjoyed the food at all the local restaurants and will need to go on a diet when we get home! We have learnt so much about the history, culture, religions and customs of Vietnam and seen some wonderful sites. All of the accommodation has been first class and the boat was fantastic. We ...
A great Vietnam family trip

A great Vietnam family trip

Hello Hoai, Thank you for your email. I have been meaning to email you as well. Thank you for planning a great trip for our family. We really enjoyed it! Thank you to your excellent and courteous drivers and tour guides for helping us to have a wonderful trip full of memories we can cherish forever. Quong, our first guide in Hanoi, stands out far and above as a knowledgeable, kind and considerate guide. He really set the bar high for us. ...
Professionalism and excellent customer service

Professionalism and excellent customer service

Dear Hoai, Firstly, I am very impressed with your professionalism and excellent customer service along with your timely and detailed communication skills. I have used many travel consultants in the past and you stand out for your services. Meeting in person, a gift, constant touch to ensure that everything going fine with the tour are some very personal attributes which you brought to the trip along with excellent planning. I am happy to put my favourable comments where ever you want me to . ...
A wonderful holiday in Vietnam

A wonderful holiday in Vietnam

Hi Kim, Sorry not to have replied until now. A typhoon in the Sea of Japan (Typhoon Habibis) unfortunately forced us to abandon our return flight to Tokyo from HCMC – one of the rugby matches we were due to attend in Yokohama on Saturday 12th October was cancelled because of it, and the other scheduled for the day after was in doubt of going ahead. So rather than sit in our hotel room through a typhoon waiting to see whether the ...
Incredible time off in Thailand and Vietnam

Incredible time off in Thailand and Vietnam

Dear Kim, Yes, we did have an incredible time off in Thailand and Vietnam. Flights - Emirates is always great - seamless connections and no hassle during the whole trip. The same to Thai Airways. Phuket - Amari hotel is great, no complaints. James bond island tour - in my opinion is very shallow and not exciting. It bored us - as not much to see or do. But maybe it was just our tour operator! Vietnam was incredible - a surprise to us ...
Beautiful Vietnam, Wonderful Holiday

Beautiful Vietnam, Wonderful Holiday

Hi Lan, just wanted to say a big thank you for organising a wonderful holiday for Carol and myself. Couldn’t fault anything, the accommodation was great, all the transfers were organised and there wasn’t any problems at all. The drivers were all on time and we felt safe in their hands on the busy roads. We can’t speak highly enough about the guides who were all very professional, efficient and took good care of us. I would like to make special ...
Wonderful holiday & the best memories

Wonderful holiday & the best memories

Hi Lan Thank you for your email. We flew into Australia yesterday morning, then drove 3.5 hours to our home in Albury NSW, so today is day 1 back into the office & the laundry!!! I will definitely post on trip advisor as soon as I have caught up with our office. We had a wonderful holiday & have the best memories! All the tours & guides were just lovely, we will be recommending Vivu every time we share our holiday experience. Will write again soon ...
Amazing 3 week tour of Vietnam

Amazing 3 week tour of Vietnam

Hi Hoai, Can we just say how much we would recommend Vivu travel as a company and were so impressed that things could be adjusted last minute for us with zero fuss or bother on your part. Thank-you so much Hoai. We had so many special moments on this holiday and met so many wonderful people, the hotel's we're excellent, we had some amazing food- I could go on....!!! Missing you all Kindest Regards and heartfelt loveAlison and Pat xxxx
Travel with you again

Travel with you again

Hi Kim, We were so happy to have met with you as well. You made such a big difference. Hope your boss knows how important you are to his business! We have been telling our friends and co-workers non-stop about how good your travel agency and how good you were.  Quite a few already asked for your name. We are so happy with your services and the trip that we will definitely consider using your travel agency again, either to Vietnam other ...