Customer Testimonials
Expert in private and tailor made holidays to Vietnam and Indochina, there are over 2000 thousand tourists travelling with Vivutravel each year and many of them have shared their travel experiences and written the reviews, which are very helpful to us. Here are some of them:
An amazing trip to beautiful Indochina

An amazing trip to beautiful Indochina

Dear Hoai, We are back home from an amazing trip to beautiful Indochina with Vivutravel. You, your company , the guides and drivers did everything possible and more to make our tour fantastic. Your attention to details and caring attitude was excellent right from planning to the last day. Thanks for all your help. You were fantastic. Also special mention to Thanh in north vietnam and Vanlonh in Cambodia who were brilliant. Thanks.MR Pradeep Kumar
An amazing Vietnam and Cambodia holiday

An amazing Vietnam and Cambodia holiday

There are no words to thank you Hoai Nguyen for all that you did for us. Right from the day I was in touch with you online and in just a few moments you took all the info and dates we were looking to travel, immediately the next day you had provided a complete itinerary. Just exactly to our likings and knowing I am a photographer you selected amazing locations for me to grab stunning images. There would be nothing I ...
Exciting 9 day trip to Vietnam

Exciting 9 day trip to Vietnam

Dear Hoai.    We returned home last night after a very wonderful, educative & exciting 9 day trip to Vietnam. We will cherish this trip  so well planned & executed by you. Every small detail was well thought of & meticulously executed by your staff both in the office & on the ground by your drivers & tour guides. Everything was PERFECT! Good bye for now. May God bless you all!!! Udesh  kumar
Tour of Thailand, Vietnam. and Cambodia

Tour of Thailand, Vietnam. and Cambodia

We are just finishing a 35 day tour of Thailand, Vietnam. and Cambodia for my family of 6 people.  The tour was amazing!  We highly recommend this company.  We shopped around a lot and ended up interviewing 3 different companies. We selected vivutravel because their customer service is amazing, their tour options are diverse, their attention to detail is impressive, and their value is unmatched. We had a complicated itinerary— and they were so helpful and wonderful to work with.  Our ...
An amazing holiday

An amazing holiday

Hi Hoai,   Thanks for an amazing holiday.  We have left a glowing review on Trip Advisor under the name Emersonhodge.     We had a great time and are very appreciative of the exceptional service you provided both before our trip and whilst we were there.   We will most certainly be recommending VivuTravel to our friends and using you again when we return.   Kind regards   Patrick & Richard (July 2022)
Excellent Vietnam Travel Service

Excellent Vietnam Travel Service

We booked day tours from Hanoi through Vivutravel and the service we received could not have been better! They were excellent right from our first email until the end of our tour. Hoai went above and beyond for all of our needs. Her recommendations were excellent, she was always available, answered our many questions and was an overall wonderful person to deal with. The tour guides were amazing and very knowledgeable. We will definitely book again and will recommend to ...
Stupendous Ha Giang Tour with Vivutravel

Stupendous Ha Giang Tour with Vivutravel

"Everybody knows the major cities like Hanoi and Ho Chi Minh and their attractions but for something completely different and as an introduction to the north east of Vietnam Ha Giang and surrounding area, Mappe Leng should not be missed. {yendifplayer youtube=https://www.youtube.com/watch?v=tnGfBRJh8os} Leaving the town of Ha Giang you begin to climb higher and higher. Mountain roads wind through the most amazing scenery as mountains appear, sometimes eerily, in your vision. Photography opportunities abound. Stop off at ethnic villages along the way and ...
We are having a great time

We are having a great time

Good afternoon Lan We are having a great time, thank you. Everything you have organised has been excellent and the guides and drivers have looked after us so well. We have enjoyed the food at all the local restaurants and will need to go on a diet when we get home! We have learnt so much about the history, culture, religions and customs of Vietnam and seen some wonderful sites. All of the accommodation has been first class and the boat was fantastic. We ...
A great Vietnam family trip

A great Vietnam family trip

Hello Hoai, Thank you for your email. I have been meaning to email you as well. Thank you for planning a great trip for our family. We really enjoyed it! Thank you to your excellent and courteous drivers and tour guides for helping us to have a wonderful trip full of memories we can cherish forever. Quong, our first guide in Hanoi, stands out far and above as a knowledgeable, kind and considerate guide. He really set the bar high for us. ...
Professionalism and excellent customer service

Professionalism and excellent customer service

Dear Hoai, Firstly, I am very impressed with your professionalism and excellent customer service along with your timely and detailed communication skills. I have used many travel consultants in the past and you stand out for your services. Meeting in person, a gift, constant touch to ensure that everything going fine with the tour are some very personal attributes which you brought to the trip along with excellent planning. I am happy to put my favourable comments where ever you want me to . ...